EngageBay Reviews 

I love using engagebay for my email marketing, CRM, and forms! It's very user friendly and we often recommend this product to any clients that currently dont have email marketing or a CRM system they currently use.

Engagebay has a ton of features. Probably a bunch i'll never use. But I can tell you that the support team has been able to quickly help me anytime I want to use or try something new with the system! They've been quick to answer. Emails have gone out well, and I can do some crazy automations! Really loving it!

I work with EngageBay for some years already - and, still, they keep suprising me with a ultra-quick und extremely helpful support. Thank you guys, keep up the great work (and your great software)

I needed assistance with some set-up and asked for help. I received quick and valid responses. Problem solved!

The Support is very responsive. You have a problem, you ask the support team, and they respond in a few minutes. It is a real time saver when you are learning a new platform.

Engagebay is far more robust than I initially thought and the UI/UX is great. We've been able to automate so many processes. Engagebay chat support help is also fantastic, the wait times are almost zero most days and the support agents are kind, friendly, and super helpful. I've used a few different CRMs and this is by far my favorite.

EngageBay is a great marketing automation and CRM platform for small businesses. We switched from Hubspot because we were getting killed with high contact subscription costs because we had a large customer and prospect database but were still a small business so it really limited us. Been using it for 2 months now. With EngageBay we have super high marketing contact limits without added costs.

Setup was easy and customer service is fast and on point whenever I run into an issue. Will

It also came with additional customer service live chat and ticketing system included that our CSR team is running with and improving our customer service experience.

All the marketing pieces we need were included, email, social, landing pages, automations, workflows, sequences, lists etc. Templates and drag and drop interface is very easy to use.

The assistance you receive in Engagebay is amazing. Their help in learning and implementing a great CRM is always timely and you can reach them immediately!

Support team is great - transitioning away from HS is hard!

I’ve been using EngageBay CRM for over a year, and it’s been a great experience. The platform is easy to use and really helps keep everything organized.

What I love most is their support team, they’re always quick to respond. Special thanks to Charles, who has gone out of his way every time I needed help. It feels good knowing there’s someone reliable to turn to.

If you’re looking for a CRM that actually supports you, EngageBay is definitely worth checking out.

Good Price. Decent Features.

On the very few occasions we've needed to contact customer support, the response has been both efficient and effective. We're very pleased with the platform and look forward to utilising more of it's functions over time.

Their support chat is efficient, responsive, knowlegeable, and friendly.

Mark and Charles took the time to help me resolve my issue. They assisted me, made videos for me and stayed by my side every step of the way. I am very grateful to them for their patience and guidance. Thank you!

There are tech issues from time to time which is quite normal for database platforms. The tech support team is very efficient in helping me solve the problems, very much appreciated.

I like this CRM, the back end is pretty simple to set up, amend and keep up to date. Also, the support is good - support from real people matters.

EngageBay has been an excellent CRM platform for me. One of the things I appreciate most is their customer support; it’s always timely, responsive, and truly helpful whenever I encounter a new challenge. They don’t just resolve issues quickly; they also listen attentively to feedback. I’ve noticed that they actively consider user suggestions for improvements and even work to implement them into the platform, which shows they genuinely value their customers.

Overall, EngageBay combines a solid CRM solution with outstanding support, making it a reliable choice for businesses that want both effective tools and a partner that listens.

I moved from ActiveCampaign to EngageBay and have been using it for a week now. Before I was at Infiusionsoft. Great value for money with awesome features, plus I had 3 onboarding calls to get set up smoothly. Their 24/7 support team is knowledgeable and super helpful.

The only slight inconvenience was having to validate all my contacts for better deliverability (cost me $30), but in the long run it’s worth it. Overall, a solid platform. highly recommended!