Experienced an issue with my auto cover. Contacted Empire and in less than 24 hours they processed my warranty claim and replacement was with FedEx for delivery. My Contact Agent, Melissa, did an amaz... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
No instructions included with the car cover. There was a piece of paper with a QR code linking to instructional videos. If they can include paper with a QR code, they can include paper with instructi... See more
Very little instructions. The instructions included with the cover had no dimensions or measurements for installation. When we called for support, the person could not give us information either.... See more
So far so good. The ordering process was easy and standard delivery was fairly fast. The material feels better than our last cover but we haven't yet put it on for the season, soon though. I'm hoping... See more
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great cover and great price
Great cover and great price. Everything was exactly as described.
High quality and durable.
Came fast and fit ok
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








