Actually incredible service! They fixed my favourite bracelet when I'd been turned away from other jewellers who refused to fix it because it wasn't real gold. I now have my favourite bracelet back on... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Super friendly and helpful staff. One of the links in my bracelet had come undone and it was expertly fixed in no time. Calming atmosphere in the shop as well and a variety of beautiful jewellery (had... See more
Excellent service, friendly staff and great products. We purchased a personalised necklace for our daughter from the winter wonderland store and it’s perfect. It’s a graduation gift, we asked for a be... See more
Company replied
Hello, Emily’s Jewellery Team 🌷 I visited your branch in Brighton on Friday. I absolutely did not expect such professionalism from your salesperson, she was great. She helped me with everything,... See more
Company details
Written by the company
Hello, this is Emily’s Jewellery, a sophisticated jewellery brand. We design fashionable jewellery for people like you. Additionally, we offer engraved and welded jewellery to create unique and memorable gifts. We are on a mission to create jewellery that whether you’re going for a sophisticated look or a more casual, everyday vibe, fashion jewellery will help you make a statement. London Permanent Jewellery to World!
Contact info
London, United Kingdom
- info@emilysjewellery.com
- emilysjewellery.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The people from emilys jewellery is…
The people from emilys jewellery is súper friendly! I love my permanente bracelet at winter wonderland ❤️

Reply from Emily's Jewellery
The most friendly people ever
The most friendly people ever! A wonderful experience and amazing jewellery

Reply from Emily's Jewellery
I got a permanent bracelet in london
I got a permanent bracelet in london. It was such a lovely experience, and Sara was incredibly attentive with us. Thank you for the beautiful memory!❤️

Reply from Emily's Jewellery
Carlos was so attentive and helped my…
Carlos was so attentive and helped my best friend and I find the perfect anklets to celebrate our friendship.
I highly recommend Emily's Jewellery if you're looking for beautiful, dainty and well-made jewellery.
Thank you so much!

Reply from Emily's Jewellery
Huge selection of jewellery
Great selection of jewellery and good prices too. Unfortunately the ring I liked they didn’t have it in size but I’ll be making sure to check their website.

Reply from Emily's Jewellery
I had an amazing experience with…
I had an amazing experience with Emily’s jewellery and their permanent bracelet service .
The quality is really good and the customer service is excellent!!!!
I recommend this shoppppo 100% ❤️

Reply from Emily's Jewellery
most perfect jewellery
most perfect jewellery, gorgeous packaging would really recommend

Reply from Emily's Jewellery
Would recommend 100%!!
Really happy with the service I received, great communication!!
The products i received are also perfect and great quality!
If you need cute little gifts, would 100% recommend!!
I had a necklace personalised and it came out better than expected!!
Thank you so much!

Reply from Emily's Jewellery
I received 3 gold earrings
I received 3 gold earrings, the crafting of each piece is beautiful. They are the perfect finishing touch to complete my outfits! Very happy :)

Reply from Emily's Jewellery
Amazing quality bracelet
Got a bracelet here and I love it even 7 months later - the quality has lasted so nicely

Reply from Emily's Jewellery
Best permanent jewellery ever in winter…
Best permanent jewellery ever in winter wonderland and Portobello market! Love the owner, super nice!

Reply from Emily's Jewellery
The Most Beautiful Jewellery Ever
They made the most beautiful with my dad’s signature on it. It’s been such a hit that all my family are going to buy it too. They had no problems with what I wanted created and did it in a matter of minutes. They sent it quickly and in less than a week I was wearing it. I can’t recommend them enough!

Reply from Emily's Jewellery
Emily's jewellery offers beautifully…
Emily's jewellery offers beautifully personalised necklace. Also their engraving adds a special touch, turning jewellery into a cherished memories.
Also a big thank you , Sara❤️For your unconditional help at Winter Wonderland!!
Your advice was invaluable in choosing the perfect pieces!

Reply from Emily's Jewellery
Good jewellery good service
The guy is super friendly and patience, he has such a charm that makes you feel so much in confidence to ask for changes/adds on (I'm shy haha) the quality of his products are great and at such a good price, very reliable

Reply from Emily's Jewellery
Excellent permanent jewellery…
Excellent permanent jewellery repertory, lots of different chains designs to pick from.
Excellent quality and professional service. Definitely coming back!!!!

Reply from Emily's Jewellery
Highly recommended
I don't usually put reviews but everyone need to know that I bought some earrings that I don't take off, it's part of me now... I sleep with them I shower with them, I've gone to the beach, pool etc... so I don't have to talk much about the quality since they're still like new… Thank you very much to Carlos for the help. See you soon!

Reply from Emily's Jewellery
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







