Emily's Jewellery Reviews 

56
•
TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Actually incredible service! They fixed my favourite bracelet when I'd been turned away from other jewellers who refused to fix it because it wasn't real gold. I now have my favourite bracelet back on... See more

Rated 5 out of 5 stars

Super friendly and helpful staff. One of the links in my bracelet had come undone and it was expertly fixed in no time. Calming atmosphere in the shop as well and a variety of beautiful jewellery (had... See more

Rated 5 out of 5 stars

Excellent service, friendly staff and great products. We purchased a personalised necklace for our daughter from the winter wonderland store and it’s perfect. It’s a graduation gift, we asked for a be... See more

Company replied

Rated 5 out of 5 stars

Hello, Emily’s Jewellery Team 🌷 I visited your branch in Brighton on Friday. I absolutely did not expect such professionalism from your salesperson, she was great. She helped me with everything,... See more

Company details

  1. Jewelry Store
  2. also in
  3. Jewelry Designer
  4. Jewelry Engraver

Written by the company

Hello, this is Emily’s Jewellery, a sophisticated jewellery brand. We design fashionable jewellery for people like you. Additionally, we offer engraved and welded jewellery to create unique and memorable gifts. We are on a mission to create jewellery that whether you’re going for a sophisticated look or a more casual, everyday vibe, fashion jewellery will help you make a statement. London Permanent Jewellery to World!


Contact info

4.8

Excellent

TrustScore 5 out of 5

56 reviews

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4.8

All reviews

(56)

41 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The people from emilys jewellery is…

The people from emilys jewellery is súper friendly! I love my permanente bracelet at winter wonderland ❤️

15 November 2025
Unprompted review
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Reply from Emily's Jewellery

So happy you loved your permanent bracelet at Winter Wonderland ❤️✨ Our team is always here to make the experience special!

Rated 5 out of 5 stars

The most friendly people ever

The most friendly people ever! A wonderful experience and amazing jewellery

22 October 2025
Unprompted review
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Reply from Emily's Jewellery

Thank you so much for your kind words! We’re thrilled you had a great experience and loved the jewellery. It means the world to us—hope to see you again soon! EJ Team

Rated 5 out of 5 stars

I got a permanent bracelet in london

I got a permanent bracelet in london. It was such a lovely experience, and Sara was incredibly attentive with us. Thank you for the beautiful memory!❤️

31 August 2025
Unprompted review
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Reply from Emily's Jewellery

Thank you so much! We're thrilled you had a lovely experience — Sara will be so happy to hear this. Here's to more beautiful memories! ❤️ EJ Team

Rated 5 out of 5 stars

Carlos was so attentive and helped my…

Carlos was so attentive and helped my best friend and I find the perfect anklets to celebrate our friendship.

I highly recommend Emily's Jewellery if you're looking for beautiful, dainty and well-made jewellery.

Thank you so much!

29 August 2025
Unprompted review
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Reply from Emily's Jewellery

Thank you so much! We're so glad you found the perfect anklets to celebrate your friendship — it means the world to us 💫
– EJ Team

Rated 5 out of 5 stars

Huge selection of jewellery

Great selection of jewellery and good prices too. Unfortunately the ring I liked they didn’t have it in size but I’ll be making sure to check their website.

19 August 2025
Unprompted review
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Reply from Emily's Jewellery

Thanks so much! Sorry we didn’t have your size this time — definitely keep an eye on the website, we update stock regularly. Hope you find the perfect piece soon! 💫

Rated 5 out of 5 stars

I had an amazing experience with…

I had an amazing experience with Emily’s jewellery and their permanent bracelet service .
The quality is really good and the customer service is excellent!!!!
I recommend this shoppppo 100% ❤️

16 August 2025
Unprompted review
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Reply from Emily's Jewellery

Thank you so much for your lovely review! We're thrilled you had a great experience with our permanent bracelet service. It means the world to hear you loved the quality and felt well taken care of. Your support and recommendation truly brighten our day ❤️
— EJ Team

Rated 5 out of 5 stars

most perfect jewellery

most perfect jewellery, gorgeous packaging would really recommend

20 July 2025
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Reply from Emily's Jewellery

Thank you so much, Iga!
We’re so glad you loved the jewellery and packaging — your kind words mean the world to us!
Emily's Jewellery Team!

Rated 5 out of 5 stars

Would recommend 100%!!

Really happy with the service I received, great communication!!
The products i received are also perfect and great quality!
If you need cute little gifts, would 100% recommend!!
I had a necklace personalised and it came out better than expected!!

Thank you so much!

18 July 2025
Unprompted review
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Reply from Emily's Jewellery

That makes our day — thank you so much for the kind words! 💛
We’re thrilled you loved the personalised necklace and your overall experience with us. It means everything to hear that our jewellery made a special impression, and that our team could help make the process smooth and joyful ✨
Emily’s Jewellery Team x

Rated 5 out of 5 stars

I received 3 gold earrings

I received 3 gold earrings, the crafting of each piece is beautiful. They are the perfect finishing touch to complete my outfits! Very happy :)

11 July 2025
Unprompted review
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Reply from Emily's Jewellery

We're so happy to hear you're loving the gold earrings! ✨
It means a lot to us that you took the time to share such kind words.

Emily's Team ✨

Rated 5 out of 5 stars

Amazing quality bracelet

Got a bracelet here and I love it even 7 months later - the quality has lasted so nicely

11 December 2024
Unprompted review
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Reply from Emily's Jewellery

We’re so happy to hear your permanent bracelet has held up beautifully over time. That kind of lasting quality is exactly what we aim for, and it’s amazing to know it’s still bringing you joy seven months later!
Thanks again for being part of our story ✨

Emily's Team ✨

Rated 5 out of 5 stars

Best permanent jewellery ever in winter…

Best permanent jewellery ever in winter wonderland and Portobello market! Love the owner, super nice!

31 December 2024
Unprompted review
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Reply from Emily's Jewellery

That’s so lovely—thank you! 🫶 We’re so glad you loved your permanent jewellery experience at Winter Wonderland and Notting Hill. Can’t wait to see you again soon! ✨ EJ

Rated 5 out of 5 stars

The Most Beautiful Jewellery Ever

They made the most beautiful with my dad’s signature on it. It’s been such a hit that all my family are going to buy it too. They had no problems with what I wanted created and did it in a matter of minutes. They sent it quickly and in less than a week I was wearing it. I can’t recommend them enough!

1 June 2025
Unprompted review
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Reply from Emily's Jewellery

Thank you so much for your lovely words—it means the world to hear how special the piece is to you and your family. We’re truly honoured to have been part of creating something so meaningful!

Rated 5 out of 5 stars

Emily's jewellery offers beautifully…

Emily's jewellery offers beautifully personalised necklace. Also their engraving adds a special touch, turning jewellery into a cherished memories.

Also a big thank you , Sara❤️For your unconditional help at Winter Wonderland!!
Your advice was invaluable in choosing the perfect pieces!

17 December 2024
Unprompted review
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Reply from Emily's Jewellery

Thank you so much for your kind words! 😊 We're thrilled that our personalised necklaces and engraving made your jewellery extra special. Hyde park Winter Wonderland in London was truly magical!

Rated 5 out of 5 stars

Good jewellery good service

The guy is super friendly and patience, he has such a charm that makes you feel so much in confidence to ask for changes/adds on (I'm shy haha) the quality of his products are great and at such a good price, very reliable

21 December 2024
Unprompted review
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Reply from Emily's Jewellery

Thank you Lily for your kind words! We're thrilled that you felt comfortable and confident with us. Our entire team takes pride in being friendly, helpful, and dedicated to providing great quality at the best prices. Your trust means the world!

Rated 5 out of 5 stars

Excellent permanent jewellery…

Excellent permanent jewellery repertory, lots of different chains designs to pick from.
Excellent quality and professional service. Definitely coming back!!!!

10 April 2025
Unprompted review
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Reply from Emily's Jewellery

Thank you for your kind words! We're thrilled you enjoyed our selection and service. Looking forward to seeing you again soon!

Rated 5 out of 5 stars

Highly recommended

I don't usually put reviews but everyone need to know that I bought some earrings that I don't take off, it's part of me now... I sleep with them I shower with them, I've gone to the beach, pool etc... so I don't have to talk much about the quality since they're still like new… Thank you very much to Carlos for the help. See you soon!

14 August 2024
Unprompted review
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Reply from Emily's Jewellery

Thank you so much! We are delighted to offer our products and bring joy to our customers. 😊

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