We thought the value for money and the service we received from Embleton was outstanding. Special thanks to Hamish in the Perth warehouse and Stephanie - they were so pleasant, helpful and went above... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We were thoroughly impressed by every aspect of our experience, from the website, which was easy to use, to the option of samples being posted to our door. Our carpenter friend directed us to you... See more
Company replied
I ordered 3 samples. They were 100% free, including the postage. The delivery was fast and they kept me up to date from the start of my order until delivery which I thought was amazing. The products s... See more
Company replied
We chose some samples for some flooring we were thinking of and within a couple of days we received free samples in Perth. Once we had chosen one of the three, we then had some questions about the fl... See more
Company replied
Company details
Written by the company
Proudly Australian-owned and operated, and backed by over 100 years of industry expertise, Embelton Flooring has become the go-to flooring supplier for architects and interior designers. Now, we’re bringing that same commitment to quality and service directly to Australian homeowners, cutting out the middleman to offer premium timber, hybrid, laminate, and vinyl flooring at direct from manufacturer prices. Whether you're renovating or building a new home, Embelton Flooring provides designer-quality flooring, along with expert advice and support at every stage. Visit our website today or book a one-on-one consultation with one of our experienced team members.
Available Services
Written by the company
- Flooring Showroom
- Visit us at one of our Showrooms for a free one-on-one design consultation. By appointment only.
- Quote Builder
- Use our Flooring Quote builder to get an inclusive flooring quote at your fingertips!
- Floor Installation
- Contact our friendly team about flooring installation services at Embelton Flooring
Best Price Guaranteed
We promise the best price on Embelton flooring products.
At Embelton Flooring we are committed to offering Australians the chance to floor their home with the highest quality flooring at the best price. Our free sample service also offers our customers the chance to easily get started on their flooring journey from the comfort of their home. Order yours online today and receive 3 free samples delivered express to their door.
Contact info
March Madness Sale on Now!
4.7
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The delivery was a problem took almost…
The delivery was a problem took almost a month to receive the product. Actual product itself is okay.
25 March 2026
Reply from Embelton Flooring
Hi Ian, Thanks for taking the time to share your experience. We apologise for the extended delivery timeframe and understand how frustrating delays can be. We’re pleased the product itself was satisfactory and appreciate your feedback as it helps us improve.
Great product
Very fast delivery of samples, and samples were very representative of online photos. Appears great quality also.
29 March 2026
Reply from Embelton Flooring
Hi Krystal, thank you for the 5-star review. We’re glad to hear your samples arrived quickly and you were happy with the quality. We look forward to assisting you with any future orders. All the best, Embelton Flooring Team.
The samples were delivered really…
The samples were delivered really quickly and large enough to determine what would look best
29 March 2026
Reply from Embelton Flooring
Hi Susan, thank you for the 5-star review. We’re glad to hear your samples arrived quickly and you were happy with the quality. We look forward to assisting you with any future orders. All the best, Embelton Flooring Team.
Web top service
Web pages easy to navigate, technical information for each product available. Ordering process straightforward.
Follow up service for delivery and pick-up supportive, helpful service.
Collection efficient and friendly.
#1 on my list for flooring.
26 March 2026
Reply from Embelton Flooring
Hi Roger, thank you for the review! Providing an overall great service is something we value and it's wonderful to know you had a positive experience! We look forward to assisting you with any future orders. All the best, Embelton Flooring Team.
Reply from Embelton Flooring
Hi, thank you for the review! Providing great service is something we value and it's wonderful to know our team made a positive impression. We look forward to assisting you with any future orders. All the best, Embelton Flooring Team.
Reply from Embelton Flooring
Hi David, thank you for the 5-star review! We pride ourselves on the quality of our products and are glad to hear that your experience with us has been positive. We look forward to assisting you with any future orders. All the best, Embelton Flooring Team.
Great service
23 March 2026
Reply from Embelton Flooring
Hi Bob, thank you for the review! Providing great service is something we value and it's wonderful to know our team made a positive impression. We look forward to assisting you with any future orders. All the best, Embelton Flooring Team.
Quality flooring, must try.
It's great that you send free samples to customers so they can try them in their homes. Your flooring saplws are of good quality and hepled me decide what thickness of flooring and type I require.
23 March 2026
Reply from Embelton Flooring
Hi Kat, thank you for the 5-star review. We’re glad to hear you were happy with your overall experience, we agree that choosing your flooring is a big decision and we hope being able to see a sample helps with that decision. We look forward to assisting you with any future orders. All the best, Embelton Flooring Team.
Quick postage great customer service
11 March 2026
Reply from Embelton Flooring
Hi Cheyenne, thank you for the review! Providing great service is something we value and it's wonderful to know our team made a positive impression. We look forward to assisting you with any future orders. All the best, Embelton Flooring Team.
Lush & Luxurious
I couldn't recommend Embelton more, from ordering samples to ordering our final lot of flooring the process was seamless and the flooring itself was so simple to install and feels so luxurious.
21 November 2025
Reply from Embelton Flooring
Hi Tasha, thank you for the review! Providing an overall great service is something we value and it's wonderful to know you had a positive experience! We look forward to assisting you with any future orders. All the best, Embelton Flooring Team.
Great product, absolutely no hassles with entire process
Easy to order, delivery was great. On time and carefully packed. Pricing is very reasonable and product is very high quality. Super happy with my order, thank you!
20 March 2026
Reply from Embelton Flooring
Hi Samantha, thank you for the 5-star review! We pride ourselves on the quality of our products and are glad to hear that your experience with us has been positive. We look forward to assisting you with any future orders. All the best, Embelton Flooring Team.
Reply from Embelton Flooring
Hi Lemuel, thank you for the 5-star review. We’re glad to hear your happy with your samples. We look forward to assisting you with any future orders. All the best, Embelton Flooring Team.
Samples arrived
Samples arrived, exemplary service and advice
Thank you still deciding before next steps
19 March 2026
Reply from Embelton Flooring
Hi Ann, thank you for the review! Providing great service is something we value and it's wonderful to know our team made a positive impression. We look forward to assisting you with any future orders. All the best, Embelton Flooring Team.
Fast and free delivery of floor samples…
Fast and free delivery of floor samples with frequent shipping ipdates
17 March 2026
Reply from Embelton Flooring
Hi Hendrik, thank you for the 5-star review. We’re glad to hear your samples arrived quickly. We look forward to assisting you with any future orders. All the best, Embelton Flooring Team.
Embelton meets expectations.
From the request for samples to the provision of flooring, Embelton delivered. The samples were close to online pictures and made it easy to match with my kitchen design. Ordering was easy and delivery was timely. Thanks for contributing to my beautiful new kitchen.
5 March 2026
Reply from Embelton Flooring
Hi Michelle, thank you for the 5-star review! We pride ourselves on the quality of our products and are glad to hear that your experience with us has been positive. We look forward to assisting you with any future orders. All the best, Embelton Flooring Team.
Reply from Embelton Flooring
Hi John, thank you for the 5-star review. We’re glad to hear your samples arrived quickly. We look forward to assisting you with any future orders. All the best, Embelton Flooring Team.
Reply from Embelton Flooring
Hi Russell, thank you for the 5-star review! We're so pleased to hear about your experience and hope you've found your perfect floor. If you have any questions or would like to learn more about our products you can call our talented team on 1800 718 427. Warm Regards, Embelton Flooring Team.
Reply from Embelton Flooring
Hi Peter, thank you for the review! Providing great service is something we value and it's wonderful to know our team made a positive impression. We look forward to assisting you with any future orders. All the best, Embelton Flooring Team.
I received my samples quickly and the…
I received my samples quickly and the quality of the product looks good 👍
15 March 2026
Reply from Embelton Flooring
Hi Bob, thank you for the 5-star review. We’re glad to hear your samples arrived quickly. We look forward to assisting you with any future orders. All the best, Embelton Flooring Team.
Samples easy to order and arrived very…
Samples easy to order and arrived very quickly. Product looks really good. Great start to supply confidence
13 March 2026
Reply from Embelton Flooring
Hi Al, thank you for the review! Providing great service is something we value and it's wonderful to know our team made a positive impression. We look forward to assisting you with any future orders. All the best, Embelton Flooring Team.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.