I had issues with postage and receiving, xmas etc. Whee my first order did not arrive, I contacted Ellie Grace to determine tracking. The staff were excellent at helping to sort where my item was, and... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I saw this ad on instagram and it got my attention to buy a gift for my husband, it arrived within a week after I placed my order. Once it arrived we absolutely fell inlove with it. But the only... See more
Company replied
I purchased this Ellie Grace order as a gift for my daughter, and it was truly a remarkable present. The quality exceeded my expectations, and every detail was beautifully crafted. My daughter absolut... See more
Company replied
Quality! Ellie Grace are legit and do not disappoint! So grateful I chose them for the beautiful bracelet to my grandson. I absolutely love it. Legitimate and ultra friendly staff. Thank you Ell... See more
Company replied
Company details
Written by the company
Create meaningful memories
Contact info
PO BOX 3093, 2077, Asquith, Australia
- 02 8552 8674
- support@elliegrace.com.au
- elliegrace.com.au
4.2
Great
638 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 7% of negative reviews
Typically replies within 1 week
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Trustworthy,and beautiful jewelry you can trust forever
The genuine people i delt with happy warming and very helpful and trust worthy..i had a bracelet picked for my granddaughters 18th birthday..when it arrived the spelling wasnt right..no problem they made another bracelet for me,no trouble and a week later i received another bracelet,and my granddaughter loved it.so i had apick for my next granddaughter all packet to take to her birthday 21st..loved it so much i bought myself the same.vrrt happy all round
13 March 2026
Unprompted review
Reply from Ellie Grace Jewellery
Thank you for your wonderful feedback!
We're delighted to hear that you had a positive experience with our products. Customer satisfaction is at the heart of everything we do, and it's incredibly rewarding to know that we've met your expectations.
We truly appreciate you taking the time to share your experience. If you ever have any questions, feedback, or need assistance in the future, please don't hesitate to get in touch—we're always happy to help.
Thank you again for your support!
Kind regards,
The EG Team
I had an issue with my sons bracelet it…
I had an issue with my sons bracelet it was replaced free of charge great service 🥰
2 March 2026
Unprompted review
Reply from Ellie Grace Jewellery
Thank you for your wonderful feedback!
We're delighted to hear that you had a positive experience with our products. Customer satisfaction is at the heart of everything we do, and it's incredibly rewarding to know that we've met your expectations.
We truly appreciate you taking the time to share your experience. If you ever have any questions, feedback, or need assistance in the future, please don't hesitate to get in touch—we're always happy to help.
Thank you again for your support!
Kind regards,
The EG Team
Bought for my teenage grandson
Bought for my teenage grandson. He loved it and wears it all the time. Beautiful and great quality and beautifully packaged. I will buy again for my grand daughter. Excellent service and communication from this company.
18 December 2025
Unprompted review
Reply from Ellie Grace Jewellery
Thank you for your wonderful feedback!
We're delighted to hear that you had a positive experience with our products. Customer satisfaction is at the heart of everything we do, and it's incredibly rewarding to know that we've met your expectations.
We truly appreciate you taking the time to share your experience. If you ever have any questions, feedback, or need assistance in the future, please don't hesitate to get in touch—we're always happy to help.
Thank you again for your support!
Kind regards,
The EG Team
Already wrote a review for this company…
Already wrote a review for this company but I'm happy to update.havent bought anything else but that's only because I don't need anything.i was extremely happy with the bracelet that I bought would still highly recommend this company. Date is a rough guess.
30 April 2026
Unprompted review
Reply from Ellie Grace Jewellery
Thank you for your wonderful feedback!
We're delighted to hear that you had a positive experience with our products. Customer satisfaction is at the heart of everything we do, and it's incredibly rewarding to know that we've met your expectations.
We truly appreciate you taking the time to share your experience. If you ever have any questions, feedback, or need assistance in the future, please don't hesitate to get in touch—we're always happy to help.
Thank you again for your support!
Kind regards,
The EG Team
Bought as part of an 18th Birthday…
Bought as part of an 18th Birthday present for my Grandson. As it was Christmas time I ordered well in advance so delivery was not a problem. It came in a lovely gift box with the lovely verse. I was so pleased with the quality of the bracelet and it's excellent value for money. Above all this, due to the fact that he suffers from anxiety, he has just been able to sit his first exams for 7 years and, as my daughter informed me, went in wearing his bracelet. I like to think it played a part! Many thanks elliegrace x
4 December 2025
Unprompted review
Reply from Ellie Grace Jewellery
Thank you for your wonderful feedback!
We're delighted to hear that you had a positive experience with our products. Customer satisfaction is at the heart of everything we do, and it's incredibly rewarding to know that we've met your expectations.
We truly appreciate you taking the time to share your experience. If you ever have any questions, feedback, or need assistance in the future, please don't hesitate to get in touch—we're always happy to help.
Thank you again for your support!
Kind regards,
The EG Team
Beautiful stuff Beautifully presented…
Beautiful stuff Beautifully presented had a issue with shipping took a little longer than it says let's be honest I ordered on the 16th may order updated as usual got approved by aus post but said sitting at ashquith untill 3rd or so of June I emailed elle grace a couple thankyou so much to chrissy she handled my case I had my order at my door in the next two days a little mix up but handled with care and dilligence thanks so much chrissy and the whole elle grace team I absolutely love the product well well worth the wait dont hesitate to purchase from them they are 100% legitimate everything handled with care
5 June 2026
Unprompted review
Reply from Ellie Grace Jewellery
Thank you for your wonderful feedback!
We're delighted to hear that you had a positive experience with our products. Customer satisfaction is at the heart of everything we do, and it's incredibly rewarding to know that we've met your expectations.
We truly appreciate you taking the time to share your experience. If you ever have any questions, feedback, or need assistance in the future, please don't hesitate to get in touch—we're always happy to help.
Thank you again for your support!
Kind regards,
The EG Team
A beautiful gift
Bought for a very special daughter who loves it and wears it everyday.It is a beautiful piece of jewellery with so much meaning and is a high quality product
5 June 2026
Unprompted review
Reply from Ellie Grace Jewellery
Thank you for your wonderful feedback!
We're delighted to hear that you had a positive experience with our products. Customer satisfaction is at the heart of everything we do, and it's incredibly rewarding to know that we've met your expectations.
We truly appreciate you taking the time to share your experience. If you ever have any questions, feedback, or need assistance in the future, please don't hesitate to get in touch—we're always happy to help.
Thank you again for your support!
Kind regards,
The EG Team
Great company to deal with
Great company to deal with. Communication was good.
Post was a little slow but was sorted out.
Son loved his gift.
1 April 2026
Unprompted review
Reply from Ellie Grace Jewellery
Thank you for your wonderful feedback!
We're delighted to hear that you had a positive experience with our products. Customer satisfaction is at the heart of everything we do, and it's incredibly rewarding to know that we've met your expectations.
We truly appreciate you taking the time to share your experience. If you ever have any questions, feedback, or need assistance in the future, please don't hesitate to get in touch—we're always happy to help.
Thank you again for your support!
Kind regards,
The EG Team
Unique design and a personal gift idea
9 March 2026
Unprompted review
Reply from Ellie Grace Jewellery
Thank you for your wonderful feedback!
We're delighted to hear that you had a positive experience with our products. Customer satisfaction is at the heart of everything we do, and it's incredibly rewarding to know that we've met your expectations.
We truly appreciate you taking the time to share your experience. If you ever have any questions, feedback, or need assistance in the future, please don't hesitate to get in touch—we're always happy to help.
Thank you again for your support!
Kind regards,
The EG Team
I bought a gift for my husband for our…
I bought a gift for my husband for our anniversary. It was what I had seen, and came as stated. I would definitely order from Ellie Grace again.
18 February 2026
Unprompted review
Reply from Ellie Grace Jewellery
Thank you for your wonderful feedback!
We're delighted to hear that you had a positive experience with our products. Customer satisfaction is at the heart of everything we do, and it's incredibly rewarding to know that we've met your expectations.
We truly appreciate you taking the time to share your experience. If you ever have any questions, feedback, or need assistance in the future, please don't hesitate to get in touch—we're always happy to help.
Thank you again for your support!
Was an easy process to purchase.
Was an easy process to purchase,
The packaging was well presented,
My son absolutely loved his braclet.
3 February 2026
Unprompted review
Reply from Ellie Grace Jewellery
Thank you for your wonderful feedback!
We're delighted to hear that you had a positive experience with our products. Customer satisfaction is at the heart of everything we do, and it's incredibly rewarding to know that we've met your expectations.
We truly appreciate you taking the time to share your experience. If you ever have any questions, feedback, or need assistance in the future, please don't hesitate to get in touch—we're always happy to help.
Thank you again for your support!
Kind regards,
The EG Team
Replacement
Ellie Grace were fantastic when I contacted them about a bracelet I bought my husband for xmas,very helpful and and fast shipping. Highly recommend. My husband was very happy with said gift. A pleasure to deal with. Thankyou Ellie Grace.
13 May 2026
Unprompted review
Reply from Ellie Grace Jewellery
Thank you for your wonderful feedback!
We're delighted to hear that you had a positive experience with our products. Customer satisfaction is at the heart of everything we do, and it's incredibly rewarding to know that we've met your expectations.
We truly appreciate you taking the time to share your experience. If you ever have any questions, feedback, or need assistance in the future, please don't hesitate to get in touch—we're always happy to help.
Thank you again for your support!
The bracelets are beautiful
The bracelets are beautiful, great strong leather strap. Stunning looking, they came in a really nice box. I would definitely recommend these, well worth every penny.
Easy to order and fast delivery.
13 December 2025
Unprompted review
Reply from Ellie Grace Jewellery
Thank you for your wonderful feedback!
We're delighted to hear that you had a positive experience with our products. Customer satisfaction is at the heart of everything we do, and it's incredibly rewarding to know that we've met your expectations.
We truly appreciate you taking the time to share your experience. If you ever have any questions, feedback, or need assistance in the future, please don't hesitate to get in touch—we're always happy to help.
Thank you again for your support!
Ordered for my grandson who absolutely…
Ordered for my grandson who absolutely loves it great quality fantastic service throughout xx
10 October 2025
Unprompted review
Reply from Ellie Grace Jewellery
Thank you for your wonderful feedback!
We're delighted to hear that you had a positive experience with our products. Customer satisfaction is at the heart of everything we do, and it's incredibly rewarding to know that we've met your expectations.
We truly appreciate you taking the time to share your experience. If you ever have any questions, feedback, or need assistance in the future, please don't hesitate to get in touch—we're always happy to help.
Thank you again for your support!
Kind regards,
The EG Team
Beautiful product and excellent…
Beautiful product and excellent customer service. I can’t deny I thought I’d been scammed at first!! They constantly reassured me and I was delighted to discover they’re a genuine site 🥰
1 December 2025
Unprompted review
Reply from Ellie Grace Jewellery
Thank you for your wonderful feedback!
We're delighted to hear that you had a positive experience with our products. Customer satisfaction is at the heart of everything we do, and it's incredibly rewarding to know that we've met your expectations.
We truly appreciate you taking the time to share your experience. If you ever have any questions, feedback, or need assistance in the future, please don't hesitate to get in touch—we're always happy to help.
Thank you again for your support!
Kind regards,
The EG Team
He absolutely loves it ❤️ thank you…
He absolutely loves it ❤️ thank you came well before expected delivery very pleased with this product
21 May 2026
Unprompted review
Reply from Ellie Grace Jewellery
Thank you for your wonderful feedback!
We're delighted to hear that you had a positive experience with our products. Customer satisfaction is at the heart of everything we do, and it's incredibly rewarding to know that we've met your expectations.
We truly appreciate you taking the time to share your experience. If you ever have any questions, feedback, or need assistance in the future, please don't hesitate to get in touch—we're always happy to help.
Thank you again for your support!
Kind regards,
The EG Team
Beautiful Bracelet
Beautiful bracelet bought as a Christmas present for my husband who was delighted with it. Arrived in good time and looked great. Would thoroughly recommend
8 December 2025
Unprompted review
Reply from Ellie Grace Jewellery
Thank you for your wonderful feedback!
We're delighted to hear that you had a positive experience with our products. Customer satisfaction is at the heart of everything we do, and it's incredibly rewarding to know that we've met your expectations.
We truly appreciate you taking the time to share your experience. If you ever have any questions, feedback, or need assistance in the future, please don't hesitate to get in touch—we're always happy to help.
Thank you again for your support!
Kind regards,
The EG Team
Delivery was very smooth and I was…
Delivery was very smooth and I was updated as it progressed.
The jewellery is beautiful and I am v glad I purchased them
11 May 2026
Unprompted review
Reply from Ellie Grace Jewellery
Thank you for your wonderful feedback!
We're delighted to hear that you had a positive experience with our products. Customer satisfaction is at the heart of everything we do, and it's incredibly rewarding to know that we've met your expectations.
We truly appreciate you taking the time to share your experience. If you ever have any questions, feedback, or need assistance in the future, please don't hesitate to get in touch—we're always happy to help.
Thank you again for your support!
Kind regards,
The EG Team
Awesome company
Awesome company, love the necklace it's for our granddaughter and we know that she will love it ,it's absolutely beautiful A1 service
28 May 2026
Unprompted review
Reply from Ellie Grace Jewellery
Thank you for your wonderful feedback!
We're delighted to hear that you had a positive experience with our products. Customer satisfaction is at the heart of everything we do, and it's incredibly rewarding to know that we've met your expectations.
We truly appreciate you taking the time to share your experience. If you ever have any questions, feedback, or need assistance in the future, please don't hesitate to get in touch—we're always happy to help.
Thank you again for your support!
Kind regards,
The EG Team
Did not arrive at estimated time. Worth wait
Did not arrive at estimated time, but communication was excellent throughout process of waiting. Delighted with product for my grandson. It arrived in a beautiful presentation box and detail is excellent. Worth the wait and would recommend.
3 June 2026
Unprompted review
Reply from Ellie Grace Jewellery
Thank you for your wonderful feedback!
We're delighted to hear that you had a positive experience with our products. Customer satisfaction is at the heart of everything we do, and it's incredibly rewarding to know that we've met your expectations.
We truly appreciate you taking the time to share your experience. If you ever have any questions, feedback, or need assistance in the future, please don't hesitate to get in touch—we're always happy to help.
Thank you again for your support!
Kind regards,
The EG Team
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