The product met our expectation of looks and quality. Key points: a) Info was communicated both effectively and in a timely manner. b) Customer service was excellent. c) Product arrived on promis... See more
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We're Elite Wine Refrigeration and we pride ourselves on our extensive collection of wine cabinets, we only work with premium companies and wine cooler specialists from all over Europe. The official distributor for Dunavox, Swisscave, Climadiff, Avintage, La Sommeliere and EXPO and Ireland distributor. Shop with us and order with confidence.
Contact info
Unit 3, Central Trading Estate, Marley Way, CH4 8SX, Chester, United Kingdom
- 0333 577 6466
- info@elitefridges.co.uk
- elitefridges.co.uk
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Excellent service from start to finish
Easy to use website. Once ordered good personalised communication about the delivery. Received email with 3 hour delivery slot and they arrived in that time with call before they arrived with updated delivery time. Respectfull and friendly delivery men who removed all packaging and explained about leaving the fridge to stand until it settled. Good quality fridge exactly as described. Very happy all round!
Punctual and clear
Enjoyable Experience
Great service and follow-up of the order till the actual delivery.
Hayley has been top and so were the 2 persons who did the delivery and collection. Keep it up!
Good product. Excellent delivery.
Very pleased with the service and the product. Had a quick after sales question on spare shelves which was easily answered. The delivery team were superb: unpacked and put exactly where I wanted it. Thanks.
Fantastic customer service
Fantastic customer service! I had an issue with the plug/adapter for my new wine fridge, but Callum responded quickly and resolved everything in just a few emails (and on a Saturday at that!). Thanks to their prompt help, I had my wine fridge up and running in time for Christmas. I highly recommend purchasing from them – I'm happy with the product, and the responsive support improved it!
Excellent Service
Wanted a Wine Fridge for my husband for Christmas. Needed it to store wine and beer. I also wanted to go and see one in person. The team in Saltney were great . I received a warm reception, they were extremely helpful and knowledgeable. The fridge is perfect. The guys who delivered and installed it were also great . An absolute brilliant service, would highly recommend. We even got a big bow on it . Thank you
Fast and responsive service
Fast and responsive service. Very happy with Elite Wine Refrigeration and their flexibility and quality of service.
Extremely knowledgable and helpful
Extremely knowledgable and helpful, completely unbiased advice and great breath of knowledge. Callum was exceptionally useful in helping us pick the most optimal solution. Would thoroughly recommend
Good customer service
Had initial problems with delvery but team were good and arranged a fresh delivery time. Would recommend
Fantastic service once again from…
Fantastic service once again from Hayley at Elite Wine. The extreme cold weather overnight sent the warning signal into action on my wine fridge. Hayley on hand to reassure me on what to do. I really cannot recommend Elite enough. Well done and thank you.
The website was easy to navigate
The website was easy to navigate - delivery went as promised. I was kept informed from the moment I booked. The wine cooler is fantastic - although I have just filled it with wine - I will see how the dual temp works and add to my review in tghe future.
Wine fridge as described and great…
Wine fridge as described and great quality. Communication from Elite Wine team was excellent and helpful!
Brilliant Beer Fridge
Perfect fridge for my kitchen, matches the wine fridge and is really cold. Amazing product.
The adapter plug supplied is so much better than I expected too, worth a picture on the web site to show buyers how good it is.
cherry - excellent customer service
cherry was excellent - wet put of her way to be proactive, helpful and prompt in dealing with an order which turned out not to be straightforward.
Excellent from start to finish
Excellent from start to finish. Their website is easy to use with loads of relevant information to help you choose the best fridge. Checkout is a breeze with Apple Pay (and I assume other payment methods as you prefer). Received a confirmation and delivery details the same day. Extremely responsive on emails.
Delivery was outstanding. It was provided by a third party called Bishopsgate and they were excellent. They quite obviously had good training on delivering and installing wine fridges. They called ahead with a time, were very courteous and polite. Delivered in to the kitchen, unpacked, moved in to position, door handle fitted, fridge levelled, and all ready to go before they took all the packaging away. Advised on waiting at least 12hrs before switching it on which is correct.
Excellent service throughout
Very efficient from ordering though to delivery. Initial queries were dealt with promptly by Cherry and delivery was handled very professionally by Bishopsgate Logistics who arrived within advised timescale on the day. Excellent service throughout.
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