Elite Wine Refrigeration Reviews 

881
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 39 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, appealing looks, and perfect functionality. Many people highlight the exceptional customer service and the helpful, efficient, and friendly staff, who often go above and beyond. Reviewers frequently commend the delivery service for its professionalism, punctuality, and careful handling, with items arriving in perfect condition. The communication throughout the process is also consistently noted as excellent, ensuring a smooth and hassle-free overall experience for consumers.

What people talk about most

Product

Reviewers mention positive feedback about the product, with many expressing satisfaction with the quality,... See more

Delivery service

Consumers find delivery service to be positive, often highlighting excellent communication and timely... See more

Staff

Clients share positive opinions on staff, consistently highlighting their helpfulness, knowledge, and... See more

Customer service

Customers had positive experiences with customer service, consistently praising the excellent communication... See more

Service

Users describe positive interactions with service, highlighting it as excellent from start to finish with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The product met our expectation of looks and quality. Key points: a) Info was communicated both effectively and in a timely manner. b) Customer service was excellent. c) Product arrived on promis... See more

Rated 5 out of 5 stars

We were gifted the most execptional wine cooler from a friend, and the service we have recieved from Elite Wine Refridgeration and in particular Cherry Yung the General Manager is unbelievable. She is... See more

Rated 5 out of 5 stars

I was a bit hesitant to start with, never having dealt with this company but I need not have been. They were very responsive and even guided me away from something they easily could have sold! All of... See more

Rated 5 out of 5 stars

Amazing experience. Fridge was coming from Sweden so 7-10 day delivery time, but Danielle located one in the UK and shortened that time. Service and price was exceptional but the former was important... See more


Company details

  1. Appliance Store
  2. Electronics Store

Written by the company

We're Elite Wine Refrigeration and we pride ourselves on our extensive collection of wine cabinets, we only work with premium companies and wine cooler specialists from all over Europe. The official distributor for Dunavox, Swisscave, Climadiff, Avintage, La Sommeliere and EXPO and Ireland distributor. Shop with us and order with confidence.


Contact info

4.9

Excellent

TrustScore 5 out of 5

881 reviews

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Asks customers to review

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4.9

All reviews

(881)

41 reviews in the last 12 months

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Rated 5 out of 5 stars

Order a wine cooler and beer cooler…

Ordered a wine cooler and beer cooler from Elite Wine Refrigeration. The process was very easy and Hayley has been very helpful throughout including helping order an additional shelf after delivery.

1 November 2024
Unprompted review
Rated 5 out of 5 stars

Superb service and execution

Hayley and Cherry were brilliant - I needed a specific fridge with a short lead time and they sorted me out and made sure we got it earlier than expected! Superb all around. (Great fridge too!)

16 October 2024
Unprompted review
Rated 5 out of 5 stars

A faultless and efficient experience.

I have absolutely no complaints and only positive feedback regarding my purchase and delivery experience. I purchased an in-stock cooler that was then professionally delivered by two handlers within 3 working days. The fridge looks great and is operating perfectly.

4 November 2024
Unprompted review
Rated 5 out of 5 stars

Amazing service from start to finish

Amazing service from start to finish. They didn't have the wine cabinet I wanted in stock, but Cherry ordered it for me promptly without even asking for a deposit. Delivery was much faster than I anticipated and was very well organised.

20 February 2024
Unprompted review
Rated 5 out of 5 stars

The service was outstanding.

The service was outstanding.

Haley was very helpful in assisting on specification of the unit we needed

When we wanted to add shelves Haley worked with the share house to fit these before delivery.

Cherry called in advance of delivery to allow people to be ready for delivery without any wasted time waiting before or afterwards.

Overall Outstanding THANK YOU

29 August 2024
Rated 5 out of 5 stars

In vino veritas

Well supported by Cherry during our choosing & buying, being able to place bottles around on the shelves of various coolers to check size compatibility, without any pressure to buy there and then.

25 January 2024
Unprompted review

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