The advice I received was exactly what any one could wish for. It was prompt, clear, concise, and delivered in clear, readily understood language. The change over benefits and arrangements were easi... See more
Company replied
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Review summary
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Had the pleasure of connecting my gas and electricity at my new home with Luke Svircic today. From start to finish, the process was professional and seamless, and Luke answered all my questions, which... See more
Company replied
We did the EW online compare for both gas & electricity. EW phoned us immediately and within about 45 minutes we had changed companies for electricity. Our gas remained with our current company except... See more
Company replied
I had queries about conditions other than price with two companies. Their websites didn't answer my questions nor did the email or phone numbers give a response. Your rep gave me the answers and I was... See more
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Company details
Written by the company
We help customers find a better electricity and gas plan. Based in Melbourne, Australia we compare residential, business and new connection energy plans from a panel of preferred suppliers. Our purpose is to offer you free, honest and independent advice on which plan best suits your needs, whether it be the cheapest deal, energy type, contract or no contract, we will find you the perfect plan. Then to top it all off once you're happy with our recommendation, we'll sort all the paperwork out for you and arrange the set up. Then all you have to do is wait for your next meter reading or move in date and your new supplier will take over the billing. The best thing is you don't pay a thing for our service, you have a 10 business day cooling off period if you're a little unsure, and if you're happy with the arrangement you'll be on your way to cheaper electricity and gas.
Contact info
Level 1, 850 Collins Street, 3008, Docklands, Australia
- 1300 359 779
- support@electricitywizard.com.au
- electricitywizard.com.au
Spend less on energy, without the hassle
4.5
Excellent
16K reviews
Asks customers to review
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Staff member was very confidant and…
Staff member was very confidant and thorough.
Helpful and patient
13 May 2026
Reply from Electricity Wizard
We're glad to hear our staff was confident and thorough. Thank you for your kind words and positive feedback.
Hi was fabulous explaining everything…
Hi was fabulous explaining everything and easy to understand five stars from me⭐️⭐️⭐️⭐️⭐️
13 May 2026
Reply from Electricity Wizard
We are so glad to hear that everything was easy to understand! Thank you for your wonderful five-star feedback, Liam is one of our top staff
Very simple process to set up
Very simple process to set up, connected to an actual person within a few rings and he was able to complete the whole process for me.
12 May 2026
Emma was extremely helpful
Emma was extremely helpful, patient and ready to answer all my questions with knowledge and professionalism. Electricity wizard had a great deal also! I highly recommend.
11 May 2026
needed to identify your…
All good but needed to identify your company better. I thought I was speaking with Origin.
4 May 2026
Customer service on the phone extremely…
Customer service on the phone extremely helpful and appreciated.
11 May 2026
Outstanding Company with warm friendly customer service
I had an amazing experience with Electricity Wizard.Luke customer service was top-notch.I highly recommend them to anyone looking for excellent service.”
7 May 2026
Esay talking
1 May 2026
Luke was excellent to deal it with my…
Luke was excellent to deal it with my only concern the service was not on the next day and Origin is not contactable on weekends
1 May 2026
Customer service was excellent and…
Customer service was excellent and everything was made simple and easy for me to understand.
7 May 2026
The lady I spoke to was very helpful
The lady I spoke to was very helpful, covered everything, answered my questions. Answered the phone quickly no waiting time
6 May 2026
Prompt & efficient
Prompt & efficient. Great communication. Courteous Customer Service. Job well done. Thank you.
24 April 2026
The whole experience was quite easy and…
The whole experience was quite easy and quick. Emma explained everything about the new connection. She was friendly and polite the whole time.
4 May 2026
i am a new customer i found it very…
i am a new customer i found it very easy to get connected
24 April 2026
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