If you are knocking this product, it’s obvious you are not practicing a complete skin care regimen. I am 88 years old and there are at least three things that I do every single day without fail…PROPE... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
These were ordered for myself &as part of Christmas present for one of my sister's.I received frequent updates as to their status in journey from country coming from till they arrived with me earlier... See more
Company replied
I'm still trying to get the purse I ordered in Dec. I I cancelled1st order then received an email it was being sent out again. Have not received yet. Wouldn't recommend ordering anything else
Company replied
Waited quite a while and heard nothing, I did eventually have an email advising me of imminent delivery. It was a relief when it came. Lovely bag but smaller than I was expecting.
Company replied
Company details
Written by the company
We redefine trends, design excellence and bring exceptional quality to satisfy the needs of every aspiring fashionista.
Contact info
The Broadway No. 54-62 Lockhart Road, Wanchai, 00000, Kowloon, Hong Kong
- contact@mail.egratbuy.com
- egratbuy.com
4.1
Great
214 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Poor
I did not have good experience with this product. Too small and poor quality made. Certainly not worth that much.
21 July 2023
Reply from egratbuy.com
Hello.We are sorry about the unhappy experience.We have sent an email to you for the issue.Please kindly check it.We will provide you with satisfying solution.Please don't worry.Thank you.
I find your merchandises are well made and attractive to the clients.
I am interested the merchandise that are well made products.
14 July 2023
Reply from egratbuy.com
Thank you so much for your trust and support.It is our honor to provide good products and service for you.
Wish you a great day.
I ordered 5 bags for like $40 and just…
I ordered 5 bags for like $40 and just got 1 so why did I not get the rest so if this can't be resolved soon I either want my money back or the pocketbooks or I will have to call the Better Business Bureau and will go to your website and facebook and let them not to buy any thing fron and I an going to report to facebook
28 March 2023
Reply from egratbuy.com
Hello, we're so sorry for any unpleasant experience.We will send email to you for the problem and help you solve it ASAP.Please kindly check it.Thank you.
Reply from egratbuy.com
Thank you so much for your trust and support.It is our honor to provide good products and service for you.
Wish you a great day.
Arrived this week
Arrived this week. Looks like good, solid construction with lots of room. Now to see how it holds up, but I'm confident in its construction.
6 May 2023
Reply from egratbuy.com
Thank you so much for your trust and support.It is our honor to provide good products and service for you.
Wish you a great day.
Reply from egratbuy.com
Thank you so much for your trust and support.It is our honor to provide good products and service for you.
Wish you a great day.
Faster delivery
29 April 2023
Reply from egratbuy.com
Thank you so much for your trust and support.We will do better in the future.Wish you have a nice day.
I LOVE this purse so much I purchased…
I LOVE this purse so much I purchased this as a second one just different color
27 April 2023
Reply from egratbuy.com
Thank you so much for your trust and support.It is our honor to provide good products and service for you.
Wish you a great day.
WOW WOW WOW
Everything, products and shipping I ordered 2 bags and they are more beautiful soooooo happy will be ordering again soon 😘
25 April 2023
Reply from egratbuy.com
Thank you so much for your trust and support.It is our honor to provide good products and service for you.
Wish you a great day.
It was good quality
It was good quality. The only thing is it takes a long time to receive
26 April 2023
Reply from egratbuy.com
Thank you so much for your trust and support.It is our honor to provide good products and service for you.We will do better in the future.
Wish you a great day.
Can’t wait to get it
29 April 2023
Reply from egratbuy.com
Thank you so much for your support and wish you have a nice day.
Well it’s really hard to say how well I…
Well it’s really hard to say how well I like this place. I ordered what I felt was a very useful and nice purse on May 3rd 2023, and I have yet to receive it and I have not gotten any email stating when it will arrive. I sis get an email stating it was shipped but I have not gotten it yet.
2 April 2023
Reply from egratbuy.com
Dear customer,we are sorry about the inconvenience caused.We have sent you an email for the problem.Please kindly check it.Thank you.Have a nice day.
Quite disappointed in the handbag I…
Quite disappointed in the handbag I bought as it’s so much smaller than appears in the Ad. Can’t fit very much in it
25 March 2023
Reply from egratbuy.com
Dear customer,we are sorry about the unhappy experience.We have sent you an email for the problem.Please kindly check it.Thank you.
Reply from egratbuy.com
Dear customer,thank you for your feedback.We will contact you via email for the problem and help you solve. Pls kindly check your email.Wish you have a nice day.
Reply from egratbuy.com
Dear customer,thank you for your feedback.Your order is on the way now.Could you pls wait patiently for a few more days?Thank you for your patience and support.
The order(the bag) got here fairly…
The order(the bag) got here fairly quickly! Good quality but way too small for me.
Hope to order again
26 March 2023
Reply from egratbuy.com
Thank you so much for your feedback.It is our honor to provide good products and service for you.
Wish you a great day.
Love seeing what the bag looked like…
Love seeing what the bag looked like inside and outside , it let me know how big the bag is and if it was the right size for me. Looking at the different colors too helped. So your web site is great.
8 March 2023
Reply from egratbuy.com
Thank you so much for your trust and support.It is our honor to provide good products and service for you.
Wish you a great day.
Arrived in good time
I don't wait for a very long time for the delivery.
I was expecting for a larger handbag. It doesn't look good as in the picture.
22 March 2023
Reply from egratbuy.com
Hello, we're so sorry for any unpleasant experience.
Please contact us via Facebook messengers or Email address contact@mail.egratbuy.com we will try our best to follow up with your order issues and solve the problems accordingly.
Sorry for any inconvenience caused.
Thanks for your understanding.
Love this purse
I love this purse, the size is perfect and the weathered leather look is beautiful and soft to the touch. Delivery was fast and efficient...this is my third purchase from this company and I will be back for more.
25 February 2023
Reply from egratbuy.com
Thank you so much for your trust and support.It is our honor to provide good products and service for you.
Wish you a great day.
Reply from egratbuy.com
Thank you so much for your trust and support.It is our honor to provide good products and service for you.
Wish you a great day.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.