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EBP Money Reviews 371

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TrustScore 4.5 out of 5

4.6

Non-Bank Financial Service
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Review summary

Created with AI, based on recent reviews

Evaluating 108 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the quick and easy application process, highlighting its simplicity and efficiency. Many people appreciate the fast response times and the rapid disbursement of funds, often within the same day, which significantly alleviates stress. The service is consistently described as excellent, with reviewers noting the clear communication and professional approach of the staff. However, some customers were dissatisfied with the approval criteria, mentioning that the company may reject applications quickly if there's any negative credit history or if specific financial conditions are not met. A few other people also felt that the company might direct them to other providers for certain loan types, which they found unhelpful.

What people talk about most

Service

People report positive experiences with service, often highlighting its efficiency, transparency, and quick... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing the process as quick, easy,... See more

Response time

Users describe positive interactions with response times, frequently highlighting the speed and efficiency of... See more

Payment

Reviewers mention positive feedback about payment, highlighting the easy and straightforward application... See more

Staff

Clients share positive opinions on staff, highlighting their professionalism and efficiency. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

They are extremely fair factoring in more than just your credit score but more if you have a steady income that can pay the bills. Application takes about 10 minutes and within an hour you will receiv... See more

Rated 5 out of 5 stars

Applying for the loan was quick and easy to do online. The application form was easy to fill in, and sending through the requested information was also easy to do. Their response was quicker than I h... See more

Rated 5 out of 5 stars

I am very pleased with EBP and their quick and easy application process, and simple steps to be approved for a loan. Applied and approved in one hour, funds came into my bank in a few hours which has... See more

Rated 5 out of 5 stars

Loved that the application was solely online. If they required more information, they simply emailed me which works for my work schedule. The loan provided was fair and just and the repayments are rea... See more

Company details

  1. Non-Bank Financial Service
  2. Car Finance and Loan Company

About EBP Money

Written by the company

EBP Money is a responsible lender with an Australian Credit Licence of 535879.

We offer personalised low-rate unsecured loans from $2,000 to $50,000. Our application process is fast, simple and 100% online. It takes minutes to apply for a loan with us, and if your application is approved, we will disburse your funds on the same day.

We provide loans for any approved purposes including, debt consolidation loan, car loans, wedding loans, home renovation loans, education loans, travel and holiday loans and others.

EBP Money is a subsidiary of FSA Group Limited, a public company on the Australian Securities Exchange.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

371 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.6

All reviews

(371)

107 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

They fast and efficient on approving…

They fast and efficient on approving loan which i greatly appreciate. Thank you

9 May 2024
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Reply from EBP Money

Hi Zeynab,

Thank you for leaving us a review. We're glad to have helped you with your finances, and we look forward to assisting you again.

Thanks,
EBP Money team

Rated 3 out of 5 stars

i liked how quick the loan was approved…

i liked how quick the loan was approved but didnt like the interest rate i received

1 May 2024
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Reply from EBP Money

Hi Steven,

Thank you for leaving us a review. We appreciate the feedback regarding the interest rate. We're glad to have helped you with your finances, and we look forward to assisting you again.

Thanks,
EBP Money team

Rated 5 out of 5 stars

Very easy to deal with and answered my…

Very easy to deal with and answered my requests quickly. Very grateful.

26 April 2024
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Reply from EBP Money

Hi Tim,

Thank you for leaving us a review. We're glad to have helped you with your finances, and we look forward to assisting you again.

Thanks,
EBP Money team

Rated 5 out of 5 stars

Customer service was amazing and…

Customer service was amazing and everything was made simple to apply

24 April 2024
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Reply from EBP Money

Hi Caroline,

Thank you for leaving us a review. We're glad to have helped you with your finances, and we look forward to assisting you again.

Thanks,
EBP Money team

Rated 5 out of 5 stars

Quick

Quick, hassle free and 100% online.

22 April 2024
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Reply from EBP Money

Hi Christoffell,

Thank you for leaving us a review. We're glad to have helped you with your finances, and we look forward to assisting you again.

Thanks,
EBP Money team

Rated 5 out of 5 stars

Fantastic really quick response

Fantastic really quick response

10 April 2024
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Reply from EBP Money

Hi Tammy,

Thank you for leaving us a review. We're glad to have helped you with your finances, and we look forward to assisting you again.

Thanks,
EBP Money team

Rated 5 out of 5 stars

Quick and easy loan process

Quick and easy loan process. Friendly staff and very professional.

16 August 2023
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Reply from EBP Money

Hi Agustin,

Thank you for leaving us a review. We're glad to have helped you with your finances, and we look forward to assisting you again.

Thanks,
EBP Money team

Rated 5 out of 5 stars

So easy to deal

So easy to deal. Forms very straight forward. Fear to treat clients.

5 April 2024
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Reply from EBP Money

Hi Manuel,

Thank you for leaving us a review. We're glad to have helped you with your finances, and we look forward to assisting you again.

Thanks,
EBP Money team

Rated 5 out of 5 stars

Was a fast an easy application

Was a fast an easy application. Alot less hassle than some other companies ive used. Money was in account within 12 hours.

11 April 2024
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Reply from EBP Money

Hi Stephen,

Thank you for leaving us a review. We're glad to have helped you with your finances, and we look forward to assisting you again.

Thanks,
EBP Money team

Rated 5 out of 5 stars

Great staff

Great staff. Very helpful, professional and swift with the responses

3 April 2024
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Reply from EBP Money

Hi Youcef,

Thank you for leaving us a review. We're glad to have helped you with your finances, and we look forward to assisting you again.

Thanks,
EBP Money team

Rated 5 out of 5 stars

I was surprised how quick the response…

I was surprised how quick the response and outcome was didn't think I get approval thankyou so much

9 April 2024
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Reply from EBP Money

Hi Tracy,

Thank you for leaving us a review. We're glad to have helped you with your finances, and we look forward to assisting you again.

Thanks,
EBP Money team

Rated 5 out of 5 stars

It was very easy and I got the loan…

It was very easy and I got the loan within two days.

2 April 2024
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Reply from EBP Money

Hi Deen,

Thank you for leaving us a review. We're glad to have helped you with your finances, and we look forward to assisting you again.

Thanks,
EBP Money team

Rated 5 out of 5 stars

EBP money is so efficient

Very fast corresponding.

27 March 2024
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Reply from EBP Money

Hi Natt,

Thank you for leaving us a review. We're glad to have helped you with your finances, and we look forward to assisting you again.

Thanks,
EBP Money team

Rated 5 out of 5 stars

The process was quick and the customer…

The process was quick and the customer service I received was excellent. Responded straight away to some issues I had encountered, but they were efficiently handled and resolved, ending in a way that has helped me get things in order with one simple payment.

7 March 2024
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Reply from EBP Money

Hi Claire,

Thank you for leaving us a review. We're glad to have helped you with your finances, and we look forward to assisting you again.

Thanks,
EBP Money team

Rated 5 out of 5 stars

Nice and easy

Nice and easy! Great job guys!

7 March 2024
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Reply from EBP Money

Hi Jorge,

Thank you for leaving us a review. We're glad to have helped you with your finances, and we look forward to assisting you again.

Thanks,
EBP Money team

Rated 5 out of 5 stars

Great experience and great timing

Great experience and great timing

14 March 2024
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Reply from EBP Money

Hi Katrina,

Thank you for leaving us a review. We're glad to have helped you with your finances, and we look forward to assisting you again.

Thanks,
EBP Money team

Rated 5 out of 5 stars

So quick

So quick. A very pleasant experience

13 March 2024
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Reply from EBP Money

Hi Reginal,

Thank you for leaving us a review. We're glad to have helped you with your finances, and we look forward to assisting you again.

Thanks,
EBP Money team

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