EBP Money logo
Visit website

EBP Money Reviews 371

•
TrustScore 4.5 out of 5

4.6

Non-Bank Financial Service
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 108 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the quick and easy application process, highlighting its simplicity and efficiency. Many people appreciate the fast response times and the rapid disbursement of funds, often within the same day, which significantly alleviates stress. The service is consistently described as excellent, with reviewers noting the clear communication and professional approach of the staff. However, some customers were dissatisfied with the approval criteria, mentioning that the company may reject applications quickly if there's any negative credit history or if specific financial conditions are not met. A few other people also felt that the company might direct them to other providers for certain loan types, which they found unhelpful.

What people talk about most

Service

People report positive experiences with service, often highlighting its efficiency, transparency, and quick... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing the process as quick, easy,... See more

Response time

Users describe positive interactions with response times, frequently highlighting the speed and efficiency of... See more

Payment

Reviewers mention positive feedback about payment, highlighting the easy and straightforward application... See more

Staff

Clients share positive opinions on staff, highlighting their professionalism and efficiency. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

They are extremely fair factoring in more than just your credit score but more if you have a steady income that can pay the bills. Application takes about 10 minutes and within an hour you will receiv... See more

Rated 5 out of 5 stars

Applying for the loan was quick and easy to do online. The application form was easy to fill in, and sending through the requested information was also easy to do. Their response was quicker than I h... See more

Rated 5 out of 5 stars

I am very pleased with EBP and their quick and easy application process, and simple steps to be approved for a loan. Applied and approved in one hour, funds came into my bank in a few hours which has... See more

Rated 5 out of 5 stars

Loved that the application was solely online. If they required more information, they simply emailed me which works for my work schedule. The loan provided was fair and just and the repayments are rea... See more

Company details

  1. Non-Bank Financial Service
  2. Car Finance and Loan Company

About EBP Money

Written by the company

EBP Money is a responsible lender with an Australian Credit Licence of 535879.

We offer personalised low-rate unsecured loans from $2,000 to $50,000. Our application process is fast, simple and 100% online. It takes minutes to apply for a loan with us, and if your application is approved, we will disburse your funds on the same day.

We provide loans for any approved purposes including, debt consolidation loan, car loans, wedding loans, home renovation loans, education loans, travel and holiday loans and others.

EBP Money is a subsidiary of FSA Group Limited, a public company on the Australian Securities Exchange.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

371 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Personal Loan

Great Service answered all questions and was quick and efficient didn't leave be waiting for days. Very please would highly recommend and a better interest rate than the bank I've been with for over 20 years .

18 December 2024
Rated 5 out of 5 stars

Very good

Very good. And quick

12 September 2024
EBP Money logo

Reply from EBP Money

Hi Danielle,

Thank you for leaving us a review. We're glad we helped you with your finances and look forward to assisting you again.

Thanks,
EBP Money team

Rated 5 out of 5 stars

Very easy and straight forward

Very easy and straight forward

6 September 2024
EBP Money logo

Reply from EBP Money

Hi Tim,

Thank you for leaving us a review. We're glad we helped you with your finances and look forward to assisting you again.

Thanks,
EBP Money team

Rated 5 out of 5 stars

Great to deal with always there to help…

Great to deal with always there to help friendly staff

25 July 2024
EBP Money logo

Reply from EBP Money

Hi

Thank you for leaving us a review. We're glad we helped you with your finances and look forward to assisting you again.

Thanks,
EBP Money team

Rated 5 out of 5 stars

Great customer experience

Very prompt service and hassle free process. My customer experience was stress free and having my application approved has allowed me to balance my finances better. Thank you.

8 July 2024
EBP Money logo

Reply from EBP Money

Hi Donna,

Thank you for leaving us a review. We're glad we helped you with your finances and look forward to assisting you again.

Thanks,
EBP Money team

Rated 5 out of 5 stars

Supportive and considerate of my…

Supportive and considerate of my circumstances

Easy process

24 June 2024
EBP Money logo

Reply from EBP Money

Hi Alan,

Thank you for leaving us a review. We're glad we helped you with your finances and look forward to assisting you again.

Thanks,
EBP Money team

Rated 5 out of 5 stars

Everything was made easy

Everything was made easy, plus the time between applying and getting the money needed was very quick.

12 June 2024
EBP Money logo

Reply from EBP Money

Hi Tj,

Thank you for leaving us a review. We're glad we helped you with your finances and look forward to assisting you again.

Thanks,
EBP Money team

Rated 5 out of 5 stars

Very good and quick service

Very good and quick service

24 May 2024
EBP Money logo

Reply from EBP Money

Hi Donald,

Thank you for leaving us a review. We're glad we helped you with your finances and look forward to assisting you again.

Thanks,
EBP Money team

Rated 4 out of 5 stars

Easy process

It was quick and easy.
I would still prefer to talk to someone rather than it be all online.

23 May 2024
EBP Money logo

Reply from EBP Money

Hi Terri,

Thank you for leaving us a review. We're glad we helped you with your finances and look forward to assisting you again.

Thanks,
EBP Money team

Rated 5 out of 5 stars

Was quick a efficient process

Was quick and efficient process

16 May 2024
EBP Money logo

Reply from EBP Money

Hi Paul,

Thank you for leaving us a review. We're glad we helped you with your finances and look forward to assisting you again.

Thanks,
EBP Money team

Rated 5 out of 5 stars

You guys were very helpful and…

You guys were very helpful and understanding

21 May 2024
EBP Money logo

Reply from EBP Money

Hi Jizelle,

Thank you for leaving us a review. We're glad we helped you with your finances and look forward to assisting you again.

Thanks,
EBP Money team

Rated 5 out of 5 stars

Professional

Professional . Definitely recommend anyone looking for a loan with minimum fuss..
Fast response.

20 May 2024
EBP Money logo

Reply from EBP Money

Hi RS,

Thank you for leaving us a review. We're glad we helped you with your finances and look forward to assisting you again.

Thanks,
EBP Money team

Rated 5 out of 5 stars

Easy to apply

Easy to apply, easy to deal with and fast service.

3 May 2024
EBP Money logo

Reply from EBP Money

Hi Kathleen,

Thank you for leaving us a review. We're glad we helped you with your finances and look forward to helping you again.

Thanks,
EBP Money team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look