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EBP MoneyReviews 

373
•
TrustScore 4.5 out of 5

4.6

Non-Bank Financial Service
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Review summary

Created with AI, based on recent reviews

Evaluating 110 reviews, reviewers overwhelmingly had a great experience with this company, often highlighting the quick and easy application process. Many people appreciate the fast response times and the efficiency of receiving funds, sometimes within hours or the same day. Customers frequently praise the excellent service, noting clear communication and a helpful approach that alleviates stress during difficult times. The company is often described as understanding and supportive, offering fair and reasonable terms for those with a steady income. However, some people mentioned dissatisfaction, stating that the company does not assist those with bad credit scores or single strikes on their credit history, leading to quick rejections.

What people talk about most

Service

Clients share positive opinions on service, consistently praising its efficiency, speed, and helpfulness.... See more

User experience

Customers report a highly positive and stress-free user experience, consistently describing the process as... See more

Response time

Customers consistently note positive experiences with response times, often highlighting the speed and... See more

Payment

Consumers find payment to be a positive experience, with many reviewers highlighting the ease and speed of... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting great communication and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

They are extremely fair factoring in more than just your credit score but more if you have a steady income that can pay the bills. Application takes about 10 minutes and within an hour you will receiv... See more

Rated 5 out of 5 stars

Applying for the loan was quick and easy to do online. The application form was easy to fill in, and sending through the requested information was also easy to do. Their response was quicker than I h... See more

Rated 5 out of 5 stars

I am very pleased with EBP and their quick and easy application process, and simple steps to be approved for a loan. Applied and approved in one hour, funds came into my bank in a few hours which has... See more

Rated 5 out of 5 stars

Loved that the application was solely online. If they required more information, they simply emailed me which works for my work schedule. The loan provided was fair and just and the repayments are rea... See more

Company details

  1. Non-Bank Financial Service
  2. Car Finance and Loan Company

About EBP Money

Written by the company

EBP Money is a responsible lender with an Australian Credit Licence of 535879.

We offer personalised low-rate unsecured loans from $2,000 to $50,000. Our application process is fast, simple and 100% online. It takes minutes to apply for a loan with us, and if your application is approved, we will disburse your funds on the same day.

We provide loans for any approved purposes including, debt consolidation loan, car loans, wedding loans, home renovation loans, education loans, travel and holiday loans and others.

EBP Money is a subsidiary of FSA Group Limited, a public company on the Australian Securities Exchange.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

373 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.6

All reviews

(373)

109 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great experience and great timing

Great experience and great timing

14 March 2024
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Reply from EBP Money

Hi Katrina,

Thank you for leaving us a review. We're glad to have helped you with your finances, and we look forward to assisting you again.

Thanks,
EBP Money team

Rated 5 out of 5 stars

So quick

So quick. A very pleasant experience

13 March 2024
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Reply from EBP Money

Hi Reginal,

Thank you for leaving us a review. We're glad to have helped you with your finances, and we look forward to assisting you again.

Thanks,
EBP Money team

Rated 5 out of 5 stars

Excellent service and outcome

Excellent service they kept me in the loop with every process. Highly recommend them.

5 March 2024
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Reply from EBP Money

Hi Joanne,

Thank you for leaving us a review. We're glad to have helped you with your finances, and we look forward to assisting you again.

Thanks,
EBP Money team

Rated 5 out of 5 stars

Easy to deal with and very quick turn…

Easy to deal with and very quick turn around thank you

5 March 2024
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Reply from EBP Money

Hi Emanuel,

Thank you for leaving us a review. We're glad to have helped you with your finances, and we look forward to assisting you again.

Thanks,
EBP Money team

Rated 4 out of 5 stars

quick response

1 March 2024
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Reply from EBP Money

Hi Marilyn,

Thank you for leaving us a review. We're glad to have helped you with your finances, and we look forward to assisting you again.

Thanks,
EBP Money team

Rated 5 out of 5 stars

Fantastic service

Easy application, quick , excellent service

1 March 2024
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Reply from EBP Money

Hi Luca,

Thank you for leaving us a review. We're glad to have helped you with your finances, and we look forward to assisting you again.

Thanks,
EBP Money team

Rated 5 out of 5 stars

the staff were very helpful and…

the staff were very helpful and couldn't thank them enough

28 February 2024
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Reply from EBP Money

Hi Joji,

Thank you for leaving us a review. We're glad to have helped you with your finances, and we look forward to assisting you again.

Thanks,
EBP Money team

Rated 5 out of 5 stars

Was quick and easy

Was quick and easy

21 February 2024
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Reply from EBP Money

Hi Rebecca,

Thank you for leaving us a review. We're glad to have helped you with your finances, and we look forward to assisting you again.

Thanks,
EBP Money team

Rated 5 out of 5 stars

Great fast service

Great fast service. Fast communication. Excellent!

14 February 2024
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Reply from EBP Money

Hi Rebecca,

Thank you for leaving us a review. We're glad to have helped you with your finances, and we look forward to assisting you again.

Thanks,
EBP Money team

Rated 5 out of 5 stars

Easy application and fast response

Easy application and fast response. Friendly professional service. Thank you.

21 February 2024
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Reply from EBP Money

Hi Lillian,

Thank you for leaving us a review. We're glad to have helped you with your finances, and we look forward to assisting you again.

Thanks,
EBP Money team

Rated 5 out of 5 stars

Easier than expected

Took into account all aspects and were fast and thorough with everything. I was dreading dealing with a finance company however, it was a plesant experience.

20 February 2024
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Reply from EBP Money

Hi Jason,

Thank you for leaving us a review. We're glad to have helped you with your finances, and we look forward to assisting you again.

Thanks,
EBP Money team

Rated 5 out of 5 stars

They are Easily to deal with 5 stars

16 February 2024
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Reply from EBP Money

Hi Roberto,

Thank you for leaving us a review. We're glad to have helped you with your finances, and we look forward to assisting you again.

Thanks,
EBP Money team

Rated 5 out of 5 stars

epic service and no stuffing around

15 February 2024
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Reply from EBP Money

Hi Mason,

Thank you for leaving us a review. We're glad to have helped you with your finances, and we look forward to assisting you again.

Thanks,
EBP Money team

Rated 4 out of 5 stars

Quick and easy application but the Risk…

Quick and easy application but the Risk fee was a little higher than expected and was truely a shock to be honest

7 February 2024
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Reply from EBP Money

Hi Steve,

Thank you for leaving us a review. We're glad to have helped you with your finances, and we look forward to assisting you again.

Thanks,
EBP Money team

Rated 5 out of 5 stars

I didn't know any company like EBP…EBP is the best thanks.

I recommend EBP money is the best, it's very quick to response and very help. Thank you very much from the bottom of my heart for help. May God Bless the company. Thank You.

31 January 2024
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Reply from EBP Money

Hi Viliamu,

Thank you for leaving us a review. We're glad to have helped you with your finances, and we look forward to assisting you again.

Thanks,
EBP Money team

Rated 5 out of 5 stars

Very easy to apply for a loan.

In a matter of couple of days my loan application has been approved. Very straightforward and easy.

31 January 2024
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Reply from EBP Money

Hi Jocelyn,

Thank you for leaving us a review. We're glad to have helped you with your finances, and we look forward to assisting you again.

Thanks,
EBP Money team

Rated 5 out of 5 stars

Fantastic quick approval

Fantastic quick approval
i had been declined everywhere and they gave me a chance to buy a much needed new car

so happy with them!!

30 January 2024
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Reply from EBP Money

Hi Rachel,

Thank you for leaving us a review. We're glad to have helped you with your finances, and we look forward to assisting you again.

Thanks,
EBP Money team

Rated 5 out of 5 stars

The process was so easy

The process was so easy and the response was so quick. I couldn’t have asked for a better experience with applying for a loan.

23 January 2024
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Reply from EBP Money

Hi Paula,

Thank you for leaving us a review. We're glad to have helped you with your finances, and we look forward to assisting you again.

Thanks,
EBP Money team

Rated 5 out of 5 stars

They are so easy to deal with and quick…

They are so easy to deal with and quick to respond to the application

22 January 2024
EBP Money logo

Reply from EBP Money

Hi

Thank you for leaving us a review. We're glad to have helped you with your finances, and we look forward to assisting you again.

Thanks,
EBP Money team

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