easySkip Reviews 65

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 65 reviews, reviewers had a great experience with this company. Customers frequently highlight the excellent service, noting its efficiency and the ease of the ordering process. The pricing is often described as competitive and fair, with many appreciating the straightforward online ordering system. People are generally satisfied with the timely delivery and collection of orders, often praising the helpful and friendly drivers. However, some reviewers were not happy with the delivery service, experiencing significant delays or complete no-shows for their skip orders. A few other people also felt that communication was poor, citing unanswered calls and a lack of updates regarding their orders or collections.

What people talk about most

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many customers reporting positive experiences... See more

Service

Reviewers mention positive feedback about service, highlighting its speed, efficiency, and overall smooth... See more

Price

Consumers generally express satisfaction with the pricing, often finding it competitive and reasonable, even... See more

Order

Customers generally report positive experiences with the ordering process, finding it easy to book and... See more

Customer communications

Customers consistently note ambiguous experiences with contact, with some reporting good communication,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Really easy booking system, reasonable price for last minute availability. Unable to deliver on agreed date but well informed by local delivery person in good time and rearranged to suit myself . Woul... See more

Rated 4 out of 5 stars

Very efficient they delivered and collected exactly as requested. They took photos before and after to verify no damage. For communication they phoned me I could communicate back by WhatsApp.

Rated 4 out of 5 stars

Easy to book online, although a bit expensive. Dropped and picked up the skip on days its been booked.

Rated 4 out of 5 stars

No real complaints, they collected a day late but the text reminder does tell you it will be collected in 1-5 working days.



Contact info

3.8

Great

TrustScore 4 out of 5

65 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Great communication from start to…

Great communication from start to finish. Good price, delivered when required and collected as agreed. They also accepted items in the skip which others wouldn’t. Would definitely use again.

16 March 2026
Unprompted review
Rated 1 out of 5 stars

Really poor service

What can I say. The day before the skip was supposed to arrive. I’m told they cannot deliver the size I ordered, in good time, and paid for. The last time I’ll go near them and I would advise you to stay well away from them.

8 May 2026
Unprompted review
easySkip logo

Reply from easySkip

Hi Mr R Hatley,
Thank you for taking the time to leave feedback — we're sorry to hear about your experience and understand how frustrating it must have been to face a change so close to your delivery date.

We did want to gently clarify the timeline on our side: as soon as we were aware of the issue with the size you'd ordered, we reached out to you directly. Our records show we contacted you at the time of the order and also left a voicemail, but we weren't able to reach you for a response before the scheduled delivery window.

We always try to give customers as much notice as possible when supply changes affect availability, and we'd genuinely have liked the chance to offer alternatives or a refund sooner. If you'd be open to discussing this further, please get in touch with us at info@easyskip.uk and we'll do everything we can to put things right.

Kind regards,
The easySkip Customer Service Team

Rated 5 out of 5 stars

Very easy to use service last minute…

Very easy to use service last minute order drop off the next day, guy who delivered skip super helpful as small drive and spent time making sure we had room to pass the skip was very polite. Collection a day later than booked but was notified it could be longer. No problems would use them again.

5 May 2026
Unprompted review
Rated 5 out of 5 stars

Very professional and hassle free

We booked the skip with a very short notice and the company provided us with what we asked. They gave us an update on arrival and even though we were not home at the time of delivery, they placed the skip with care and put it where we also could park our car. Very thoughtful. They also collected the skip as arranged and I didn’t have to be chasing them. Very professional and left us so grateful. Will definitely use this company again.

29 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Ordering, delivery and collection were all completed both fast and efficiently.

Wouldn’t hesitate to use again and recommend to others!

6 May 2026
Unprompted review
Rated 5 out of 5 stars

Ordered and delivered as promised

Ordered and delivered as promised. Booked for two weeks but only needed it less than a week. Contacted them for earlier collection, and collected the next day. No issues or concerns. Great service. Would use again.

22 April 2026
Unprompted review
Rated 5 out of 5 stars

The skip turned up on the correct day…

The skip turned up on the correct day as promised and the driver placed the skip expertly in the right position on my drive.
The skip was picked up on the allocated day without problems.
All in all great service I would recommend and use them again.

27 April 2026
Unprompted review
Rated 4 out of 5 stars

Very efficient

Very efficient they delivered and collected exactly as requested. They took photos before and after to verify no damage. For communication they phoned me I could communicate back by WhatsApp.

29 April 2026
Unprompted review
Rated 4 out of 5 stars

Cheap and positive

Booked because they were the cheapest online, they were very easy to contact about the amendment of delivery and collection dates. My skip was ready earlier than expected and they collected the skip after I notified them. The skip did arrive a day late, it didn’t affect me that much but overall a positive experience.

23 April 2026
Unprompted review
Rated 1 out of 5 stars

Avoid

Booked and paid for a skip that did not appear. Waiting around all day like a plum.Front garden full of waste ready to go. Phones weren't answered.E mail was. They were unable to get a licence.At what point were they going to tell me? A day wasted and my neighbours parking space blocked.They have promised a refund.
Will use a local skip company in future.Avoid.

29 April 2026
Unprompted review
easySkip logo

Reply from easySkip

Hi Sean,

We're really sorry for the day you lost waiting. The issue here was a council permit one — the licence needed to place the skip on the road couldn't be secured in time, which is outside our direct control, but we should have flagged it to you far sooner rather than leaving you waiting.

Your refund is on its way. If there's anything else we can put right, please email info@easyskip.uk.

The easySkip Customer Service Team

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