I used the message contact first and this was very good to use. As I thought I needed the membrane early, Easymerchant contacted their despatch department and they actually pushed the order through qu... See more
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Review summary
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Reviews shaping this summary
Easy professional company to deal with. I placed an order then my plans changed and didn't need the item. As it hadn't been dispatched they cancelled the order and refunded me straight away, no fuss... See more
Ordered on line by meter and price was very good, items arrived within a couple of days and the fabric was used with no issue, seems very good quality but postage was a little expensive, probably the... See more
Company replied
I would highly recommend this company. I ordered items and I needed some assistance with my order. I was assisted by polite knowledgeable personnel who sorted my issues. Great service from start to f... See more
Company details
Written by the company
For builders, contractors and tradesmen in the construction industry who can not afford delays in receiving critical goods. EasyMerchant guarantees you get the products you need, on time to finish your project without delays or cost over-runs. We stock a complete range of drainage, ducting and building plastics, that are accurately picked and quickly shipped so that you can finish your projects on time, every time.
EasyMerchant Limited
Written by the company
- The easiest way to order pipework systems and building materials direct to the building site.
- Here at EasyMerchant we believe in the so called “Service Triangle”. For anyone hasn’t heard of this before, it’s the connection between price, product and service. Our customers tell us that these are the three key factors that if met, wins their repeat business. Unfortunately, this would appear to have been lost on some of the other internet merchants out there, and the internet is full of cheap products, cheap staff, and an even cheaper delivery service. Here at EasyMerchant Limited we use our years of industry experience to optimise the entire process. We use our long standing connections with industry leaders to create an unbreakable network geared solely for your satisfaction.
The highest rated online drainage merchant in the UK!
We understand that customer service is the single most important business aspect and our mission is to impress every single customer.
Fast and accurate free shipping for all orders over £120!
Contact info
Unit 2, 18 Bridle Close, Finedon Road Industrial Estate, NN8 4RN, Wellingborough, United Kingdom
- 01371850120
- sales@easymerchant.co.uk
- easymerchant.co.uk
4.7
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Easy professional company to deal with
Easy professional company to deal with. I placed an order then my plans changed and didn't need the item. As it hadn't been dispatched they cancelled the order and refunded me straight away, no fuss whatsoever. Many thanks.
2 January 2026
still waiting for delivery.
Ordered product a week ago and still haven’t received it. When I placed order it said delivery by 30-12-25. No communication, poor service received.
28 December 2025
Reply from EasyMerchant Limited
Hey Toni.
You placed your order during Christmas shut down while we were closed. We had our Christmas opening hours on hour delivery info page, shipping page, social media etc.
We don't have any system that estimates delivery dates or gives messages like "delivery by 30-12-25", so I am wondering if perhaps you've mixed us up with someone else?
Happens quite often.
Kind regards.
The EasyMerchant Team.
112mm half round galvanised rise and fall gutter brackets
Clear description of the product.
Easy to order.
Arrived quickly with no hassle.
Product was as described and good quality
9 December 2025
It was good to get exactly what we need…
It was good to get exactly what we need at a fare price
3 December 2025
Items arrived earlier than expected
Items arrived earlier than expected
Really pleased with the service
3 December 2025
Reply from EasyMerchant Limited
Hi Terry,
Thanks for your review! We're glad the product was exactly as requested and cut to size for your project.
Kind regards,
The EasyMerchant Team
No hesitation in my further purchase
2nd purchase of the same type of product, excellent price and superfast delivery
27 October 2025
Reply from EasyMerchant Limited
Hi Keith,
Thanks for the feedback! Delighted to hear your second order went just as smoothly as the first.
Kind regards,
The EasyMerchant Team
Reply from EasyMerchant Limited
Hi Andrew,
Thanks for your review! Great to hear you appreciated the fast service, product range, and flexible quantities.
Kind regards,
The EasyMerchant Team
Excellent Service
At first I wasn’t sure what I needed but after explaining what I was intending doing the advice I got was very helpful and personally would highly recommend.
Tony
4 November 2025
Unprompted review
Reply from EasyMerchant Limited
Hi Tony,
Thanks for the detailed feedback! We're really pleased the advice helped you choose the right product.
Kind regards,
The EasyMerchant Team
Delivered on time 👍
30 October 2025
Reply from EasyMerchant Limited
Hi David,
Thanks for your feedback! Great to hear your order arrived right on time. 👍
Kind regards,
The EasyMerchant Team
Reply from EasyMerchant Limited
Hi Carolyn,
Thanks for your review! We're glad you were happy with the price and quick delivery.
Kind regards,
The EasyMerchant Team
Very quick delivery
Very quick delivery, item was delivered the next working day.
Helpful chap at the end of the phone
28 October 2025
Reply from EasyMerchant Limited
Hi Richard,
Thanks for the feedback! Glad your order arrived next day and you found our team helpful.
Kind regards,
The EasyMerchant Team
Reply from EasyMerchant Limited
Hi Nicholas,
Thanks for your review! We're pleased the delivery was quick and everything arrived as expected.
Kind regards,
The EasyMerchant Team
Excellent company
Excellent company. Have ordered many times and always reliable and products are great
30 September 2025
Reply from EasyMerchant Limited
Hi Liam,
Thanks for your kind words! We're delighted you've had consistently great experiences with us.
Kind regards,
The EasyMerchant Team
Reply from EasyMerchant Limited
Hi Greg,
Thanks for your feedback, glad you rate us so highly!
Kind regards,
The EasyMerchant Team
Online convenience backed up with…
Online convenience backed up with customer service at the end of the phone. Good prices for landscaping membrane. Have used them before and would use again.
3 October 2025
Reply from EasyMerchant Limited
Hi Daniel,
Thanks for the review! We're glad you enjoy the convenience of ordering online with the support of our team when needed.
Kind regards,
The EasyMerchant Team
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