easyhome Reviews 402

Thea at the Edmonton branch was unreal awesome!!!

Jake is amazing. Very helpful. Well mannered. Will deal with him again.

The staff are excellent and polite

The offer a great service and they are well communicated

Great service always there to get you the best deal

Great experience

Good service at desk when making a payment and asking if there's anything else that we're looking for.

Anyk and Ashinwariga are great and so helpful I deal with them because they are great

I've gone through the Saint John store multiple times and have only had excellent service.

Delt with you before made me feel like a somebody
Thank you

Not able to get it fixed said they will send order to whrilpool to call us.all is good happy with easyhome team that are great to work with

At that time, you were able to meet my needs, and that was a 5 star! Plus, the 58 inch t.v. (previously rented out by someone else), which we bought from you, has been used, by us, as a computer monitor, and is still working well! Thank you.

I purchased in 2017 almost 10 years ago and I got an email asking how my recent experience was. Do you understand how sketchy that is how do you think my experience was?

The product,people are very friendly.

Just wonderful

Everything was flawless. From my first call to Vanessa to my last with the delivery guys.

Jerry and Scott are great at the Lindsay store thanks for the 3-5 yrs service or more . Rodney M PTBO ONT

Great customer service

The experience started off really good. The representative that contacted me was very professional and friendly. She explained the whole process thoroughly, as it relates to fees and payments. It was stated that I would pay a certain fee (88.67)now inclusive of the administrative fee, and at the end of the month I would pay $123.97.monthly going forward the representative also explained that no fees would be deducted from my card until they received a confirmation call from me. The lease was sent to me electronically and I was comfortable moving forward as everything was explained and agreed-upon. However, that was not to be the case. The following day before 9 AM, the $123.97.was deducted from my account without a confirmation call from me and that was not what was agreed. When I called and spoke with the representative, it was explained that it was a miscommunication somewhere and that was another red flag, but I gave them the benefit of the doubt and said OK. After thinking it over and sleeping on it I decided to cancel the process because first impressions are lasting, and the beginning agreement has already been changed and I no longer wish to go ahead with the process. I contacted the establishment this morning to explain that I no longer wish to move forward with the process or obtaining the items and I was told by another representative that I would have to wait until the following day because the person responsible for issuing refunds reimbursements was not in. So not only was I misled, now I have to be inconvenienced and out of money that I can’t afford to be because of no fault of my own. My first experience was not a pleasant one, and I do not know if I would ever attempt to do any future business with easy home in the future.