EARS Clinics Reviews 

1,907
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 789 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally friendly, highly knowledgeable, and professional staff for making clinic visits extremely comfortable, reassuring, and completely stress-free. The online booking process is frequently described as remarkably quick, entirely straightforward, and very easy to manage even at short notice. Consumers across the board also highlight the highly efficient service, noting that the clinical treatments delivered are exceptionally swift, completely painless, and wonderfully effective. People are particularly impressed by the thorough explanations provided, along with the very helpful aftercare guidance and detailed visual results shared safely following successful appointments.

What people talk about most

Staff

Clients share positive opinions on staff, frequently noting their welcoming and professional approach.... See more

Service

People report positive experiences with service, highlighting efficient and professional ear wax removal... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the welcoming and professional... See more

Booking process

Customers express high satisfaction with the booking process, highlighting how quick and easy it is to... See more

Product

Consumers find the product to be exceptionally effective, expressing great delight and satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My appointment was at the stepps clinic. I Was a bit apprehensive going in. Aileen greeted me with a warm, friendly welcome and explained the whole process. The whole procedure was done in ver... See more

Rated 5 out of 5 stars

This is second time I’ve visited the. Clinic and can highly recommend. Not only expertise in ear care but excellent surroundings. I saw Melissa yesterday and she was excellent. Explaining the process... See more

Rated 5 out of 5 stars

Everything about the appointment was great. Leighann is very professional, but also a nice person which made my first visit to an ear wax removal clinic much easier. The booking was straightforward, n... See more

Rated 5 out of 5 stars

My experience with this company has always been superb. I normally would see Diane but I tried a location closer to home and the clinician call Aileen was absolutely tremendous. Aileen was very though... See more


Company details

  1. Specialized Clinic
  2. Health Consultant
  3. Registered General Nurse

Written by the company

NHS Accredited | Ear Wax Removal Specialists | Microsuction, Irrigation & Instrumentation Clinic. We provide an Ear Health Check as part of every ear wax removal consultation. This will determine exactly what the problem is and what the next step should be. If you do need excessive ear wax removed your nurse specialist & the results of your check-up will help you choose the most suitable procedure. We offer all forms of specialist wax removal, such as Microsuction, Irrigation & Instrumentation. We also provides training to the NHS and private Healthcare. Diane Hodge is an NHS National Trainer for The Rotherham NHS Foundation Trust providing training courses in Microsuction, Irrigation and instrumentation.


Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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5.0

All reviews

(1,907)

796 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Newton Mearns Office - Brilliant service

Booking process very quick all details completed online therefore saving time on arrival. I made my reservation for the Newton Mearns office and met with Kinza my clinician who put me straight at ease by explaining the process of what was required to clear my problem. All went well, no pain or discomfort as Kinza was extremely professional in her work.

I can now hear perfectly well.

I would highly recommend this company.

Thanks Kinza,

2 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

I have been using Ears Clinic for a number of years now and have found them to be very professional and usually have a good choice of appointments to suit even at short notice.

27 July 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional service and value

I had lost all hearing in my left (due to swimming on holiday).

On my return, I went to the pharmacist who prescribed soda bicarbonate drops for one week - still blocked. Therefore, contacted medical practice, who referred me to the department dealing with ears - 7 weeks before I could get an appointment.

Contacted Ears clinic - got an appointment almost immediately . I was treated by Melissa who was so professional and everything cleared up within 25 minutes.

I would recommend anyone in the same position as me to skip the pharmacist and medical practice and go straight to the Ears Clinic - exceptional service and value, delivered quickly!

27 July 2026
Unprompted review
Rated 5 out of 5 stars

A great experience for an anxious person

Genuinely a very pleasant experience for someone who has never had this done and was very nervous about it. Sinead was very reassuring and calming. She explained the entire procedure and asked all the questions before we started. The procedure was done within 5 minutes of starting and was relieved to have my hearing back to normal. Thank you again Sinead.

31 July 2026
Unprompted review
Rated 5 out of 5 stars

Transformational

First class. After many years trying to resolve my issues with NHS appointments I booked an appointment on the same day and received expert care. Transformational.

28 July 2026
Unprompted review
Rated 5 out of 5 stars

Had buld up of ear wax i couldn't hear…

Had buld up of ear wax i couldn't hear from my right ear for about 2 weeks on and off was feeling sick got an appointment straight away was in 5 min everything explained to me photos before and after it wasn't anymore than 3 minutes and done was amazing no sickness feeling got my hearing back 10/10 recommended

27 July 2026
Unprompted review
Rated 5 out of 5 stars

Quick and easy experience

Quick and easy experience for my elderly father. Sinead was friendly, helpful and made sure he was comfortable throughout the appointment. All much appreciated.

25 July 2026
Unprompted review

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