Drwatchstrap Reviews 

485
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 138 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional craftsmanship of the custom watch straps, featuring the beautiful materials, perfect fit, and incredible attention to detail. The dedicated staff ensures clear and constant communication, guiding buyers carefully through every single step to perfectly match their unique watch preferences. Some reviewers were not happy with minor limitations, mentioning initial concerns about leather quality or the inability to view physical samples beforehand. Nonetheless, people consistently appreciate the exceptionally attentive customer support team, helpful installation tools included with the shipments, and truly remarkable final results.

What people talk about most

Product

Consumers find product satisfaction to be exceptionally high, frequently praising the beautiful... See more

Quality

Customers consistently note positive experiences with quality, praising the premium leather, excellent... See more

Service

Customers had positive experiences with service, frequently highlighting responsive communication and helpful... See more

Customer service

Users describe positive interactions with customer service, highlighting that communication is fast and... See more

Staff

Reviewers express great appreciation for the staff, highlighting exceptional guidance and attention to detail... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My OEM strap wore out on my Tudor Bronze and I had a hard time finding a new one. It is not a common size. Dr. Watchstrap was able to custom make new straps almost identical to the original. They were... See more

Rated 5 out of 5 stars

I absolutely love my watch strap! Beautiful done, high quality materials and superb customer service. It arrived pretty quickly once we went over the details and agreed on the correct sizing and l... See more

Rated 5 out of 5 stars

Great service. Couldn't find a replacement strap for an older Baume et Mercier watch. These guys had me send in the specifications and created an almost identical match to the original. Was a little c... See more

Rated 5 out of 5 stars

For my wife’s Cartier, I ordered an alligator watch band from DrWatchStrap and about 4 weeks later it arrived in my mailbox. The staff followed up after I ordered and walked me through re-measuring... See more


Company details

  1. Watch Manufacturer
  2. also in
  3. Leather Goods Manufacturer

Written by the company

Buy custom handmade replacement leather watch bands & straps for Audemars Piguet, Blancpain, Breguet, Bvlgari, Breitling, Cartier, Chopard, Corum, Franck Muller, Glashutte, Graham, Hamilton, Hermes, Hublot, IWC, Jaeger LeCoultre, Omega, Oris, Panerai, Patek Philippe, Piaget, Rado, Richard Mille , Rolex, Tudor, Ulysse Nardin, Vacheron Constantin, Zenith and more. Customized high-end leather straps.


Contact info

4.9

Excellent

TrustScore 5 out of 5

485 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(485)

132 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best quality

Very reliable, perfect communication, great customization, best quality. The straps by Drwatchstraps to Roger Dubuis Excalibur are better then the original ones.
Thank you very much!

23 September 2025
Unprompted review
Rated 5 out of 5 stars

I just received my watch strap for my…

I just received my watch strap for my Hermes watch. Hermes wanted 5 times more money for their double-band strap - more money than many new watches. Dr. Watchstrap customer service was surprisingly amazing. We emailed back and forth so that I could send exact measurements of the watch. The new one is perfect. Very pleased.

11 September 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

I've had a great experience with DRWATCHSTRAP . The quality of the straps is outstanding – durable materials, excellent craftsmanship, and a perfect fit for my watch. Their customer service is also top-notch: responsive, friendly, and very helpful throughout the process. Delivery was right on time, which made the whole experience smooth and reliable. I’ll definitely be ordering again and would highly recommend them to anyone looking for high-quality watch straps.

7 September 2025
Unprompted review
Rated 5 out of 5 stars

Maria and Teresa went above and beyond…

Maria and Teresa went above and beyond to make sure the strap to my Carl Bucherer watch was perfect, making sure everything, including the color and stitching were correct before making the strap. I am very particular when having anything custom made, but Drwatchstrap met all my needs and concerns.

7 August 2025
Unprompted review
Rated 5 out of 5 stars

Second order

Second order
Always good communication with the staff, great quality and fast shipping. Highly recommended

8 August 2025
Unprompted review
Rated 5 out of 5 stars

Bvlgari B Zero 1 replacement strap watch

I was pleasantly surprise by the service and end result of my replacement strap. Their customer service communicated and recommended the ideal length for my wrist. They have many option for straps, which is very good. When I received the strap, they gave the tools and showed me how to change the strap properly. The sewing was very fine. I am very pleased and highly recommend this shop.

8 August 2025
Unprompted review
Rated 5 out of 5 stars

Full custom design experience

Maria with Drwatchstrap was very thorough in asking questions, getting measurements and taking photos throughout the design process. She was dead set on delivering the absolute best product to me, and she did just that and more!

The straps are perfect. I will be buying more colors and other versions for my other watches. Thank you!!

28 July 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful Hermes Watch strap

Great communication throughout the buying process. They went out of their way to ensure my watchband was precisely what I wanted. The strap is beautiful Hermes orange alligator and perfectly crafted. Highly recommend DR Watch Strap and would purchase from them again.

21 July 2025
Unprompted review

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