Drwatchstrap Reviews 

485
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 138 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional craftsmanship of the custom watch straps, featuring the beautiful materials, perfect fit, and incredible attention to detail. The dedicated staff ensures clear and constant communication, guiding buyers carefully through every single step to perfectly match their unique watch preferences. Some reviewers were not happy with minor limitations, mentioning initial concerns about leather quality or the inability to view physical samples beforehand. Nonetheless, people consistently appreciate the exceptionally attentive customer support team, helpful installation tools included with the shipments, and truly remarkable final results.

What people talk about most

Product

Consumers find product satisfaction to be exceptionally high, frequently praising the beautiful... See more

Quality

Customers consistently note positive experiences with quality, praising the premium leather, excellent... See more

Service

Customers had positive experiences with service, frequently highlighting responsive communication and helpful... See more

Customer service

Users describe positive interactions with customer service, highlighting that communication is fast and... See more

Staff

Reviewers express great appreciation for the staff, highlighting exceptional guidance and attention to detail... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My OEM strap wore out on my Tudor Bronze and I had a hard time finding a new one. It is not a common size. Dr. Watchstrap was able to custom make new straps almost identical to the original. They were... See more

Rated 5 out of 5 stars

I absolutely love my watch strap! Beautiful done, high quality materials and superb customer service. It arrived pretty quickly once we went over the details and agreed on the correct sizing and l... See more

Rated 5 out of 5 stars

Great service. Couldn't find a replacement strap for an older Baume et Mercier watch. These guys had me send in the specifications and created an almost identical match to the original. Was a little c... See more

Rated 5 out of 5 stars

For my wife’s Cartier, I ordered an alligator watch band from DrWatchStrap and about 4 weeks later it arrived in my mailbox. The staff followed up after I ordered and walked me through re-measuring... See more


Company details

  1. Watch Manufacturer
  2. also in
  3. Leather Goods Manufacturer

Written by the company

Buy custom handmade replacement leather watch bands & straps for Audemars Piguet, Blancpain, Breguet, Bvlgari, Breitling, Cartier, Chopard, Corum, Franck Muller, Glashutte, Graham, Hamilton, Hermes, Hublot, IWC, Jaeger LeCoultre, Omega, Oris, Panerai, Patek Philippe, Piaget, Rado, Richard Mille , Rolex, Tudor, Ulysse Nardin, Vacheron Constantin, Zenith and more. Customized high-end leather straps.


Contact info

4.9

Excellent

TrustScore 5 out of 5

485 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 1 month

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4.9

All reviews

(485)

132 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Makes impossible to find watch straps

I asked for two straps to be made that were impossible to find. One for my wife's Cartier Roadster and another for a Frederique Constant watch. She did a beautiful job on both at a very reasonable price and communication was great during the entire process.

1 March 2025
Unprompted review
Rated 5 out of 5 stars

Perfect quality Watch

They made a perfect quality watch strap. Far better than the original Bulgari strap as I had two before (both 40% higher in price) and both damaged within no time as the leather quality was not good.
This strap seems far stronger and a better part of the leather used. Thanks again

17 July 2025
Unprompted review
Rated 5 out of 5 stars

Well Made Strap

Excellent communications, professional attitude to ensure that the watch strap ordered and custom made meet my requirements. The product I received (a replacement Omega x Swatch strap) was indistinguishable from the original strap. Great quality!

20 May 2025
Unprompted review
Rated 5 out of 5 stars

A great product and service......

Really at first a great service, interstead in my strap characteristics, measurements, etc.
But when a received my strap...in a nice box, with all the bolts that i could need, really excelent presentation.
But the most great was when i put the strap in my Ulysse Nardin, the strap fit perfectly.
Really a great job......thanks

11 July 2025
Unprompted review
Rated 5 out of 5 stars

The whole experience was terrific

The whole experience was terrific. Quality of the strap for my IWC was exceptional and the responsiveness of Drwatchstrap was outstanding. I would highly recommend the quality of their craftmanship and their overall customer service.

11 July 2025
Unprompted review
Rated 5 out of 5 stars

Jaeger LeCoultre watch strap

Just received my new watch strap for a Jaeger LeCoultre Reverso Squadra. Beautiful strap well made. Dr Watch Strap couldn’t have been more helpful good communication and every detail sorted to make sure it fitted the watch perfectly. Will definitely use them again in the future. Thanks guys

7 July 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience. Was searching for a company that could make a custom watch strap for an antique Bvlgari diagono. This was especially challenging since Bvlgari uses a non standard lug design narrowing the aftermarket options. Communication and support was excellent in getting the necessary dimensions for the ordered strap. This is really appreciated as I had the antique butterfly buckle that I wanted to transpose as well. They made this happen and I couldn’t recommend them more. Turnaround time was prompt and shipping was free.

1 March 2025
Unprompted review
Rated 5 out of 5 stars

Great strap at a very fair price

Great strap at a very fair price. They took care to make sure it was exactly what I wanted and would fit my model of watch. Very pleased with the communication, service and quality. I will be back!

4 June 2025
Unprompted review
Rated 5 out of 5 stars

RM 65-01 velcro strap

I ordered a velcro strap for my RM010ti... the strap was lost in transit when they shipped. So they told me they would remake it. I then asked them if I can instead make it for my RM 65-01 and they agreed since they had to remake it anyways. shipping is slow from China. but when i received it the strap is made like my OEM RM strap. just missing the RM stamps obviously. the cmpany is very responsive and did a good job. although they need an express shipping option. only option is priority shipping via Fed X I think.

26 June 2025
Unprompted review
Rated 5 out of 5 stars

Freindly staff and high quality products

Very quick and responsive. I wasn't sure about size and initated email communication. Extremely friendly staff, professional and quick to react. The strap was ordered and was delivered very fast. I am surprised by the hugh quality of the strap and the metal elements on it. Suits perfect on the watch and the wrist. I will recommend to anyone to use theor services.

16 June 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Craftsmanship and Outstanding Service from Summer!

recently received a custom blue alligator strap for my Hublot Classic Fusion from Drwatchstrap, and I am absolutely thrilled with it! This isn't my first custom strap from them, and once again, they've exceeded my expectations.

I had the pleasure of working with Summer, who was truly amazing. We communicated back and forth via email, meticulously discussing the measurements until we had them absolutely perfect. Her attention to detail and patience ensured the strap fit flawlessly with the original buckle – a perfect match!

The quality of the strap is superb, and the custom blue alligator is exactly what I envisioned. Drwatchstrap consistently delivers top-notch products and incredible customer service.

I've had several custom straps made by Drwatchstrap in the past, and this experience only solidifies my loyalty. I will definitely be back for more! Highly recommend Drwatchstrap, and especially Summer, for anyone looking for a truly custom and high-quality watch strap.

29 January 2025
Unprompted review
Rated 5 out of 5 stars

Reasonably priced,quick service, I am very happy

I have enquire everywhere in UK for the replacement of my Ebel watch strap,Unsuccessful.I found Drwatchstrap online they replied immediately and said they could reproduce the strap for me , and it was reasonably priced. I find the staff very helpful, especially Summer who guided me on every process. Thank you for a great customer service.

3 June 2025
Unprompted review

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