Drwatchstrap Reviews 

485
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 136 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the custom watch straps, noting that the premium materials and fine workmanship consistently exceed expectations. Consumers highlight the thorough communication and friendly attitude of the staff throughout the ordering process, ensuring that every specific measurement is completely accurate. Some reviewers were not happy with certain isolated aspects of their overall purchases. A small group of people mentioned receiving incorrect sizing specifications or experienced issues regarding material durability and subsequent customer support resolutions. Additionally, a few buyers noted limitations in previewing materials beforehand while trying to find proper replacements for luxury timepieces.

What people talk about most

Product

Clients share positive opinions on product quality, expressing delight with the custom leather and alligator... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with the exceptional... See more

Service

Customers had positive experiences with service, frequently highlighting exceptional communication and... See more

Customer service

Users describe positive interactions with customer service, highlighting that the support team is attentive,... See more

Staff

Consumers find staff to be positive, helpful, and exceptionally thorough when guiding them through sizing and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My OEM strap wore out on my Tudor Bronze and I had a hard time finding a new one. It is not a common size. Dr. Watchstrap was able to custom make new straps almost identical to the original. They were... See more

Rated 5 out of 5 stars

I absolutely love my watch strap! Beautiful done, high quality materials and superb customer service. It arrived pretty quickly once we went over the details and agreed on the correct sizing and l... See more

Rated 5 out of 5 stars

Great service. Couldn't find a replacement strap for an older Baume et Mercier watch. These guys had me send in the specifications and created an almost identical match to the original. Was a little c... See more

Rated 5 out of 5 stars

For my wife’s Cartier, I ordered an alligator watch band from DrWatchStrap and about 4 weeks later it arrived in my mailbox. The staff followed up after I ordered and walked me through re-measuring... See more


Company details

  1. Watch Manufacturer
  2. also in
  3. Leather Goods Manufacturer

Written by the company

Buy custom handmade replacement leather watch bands & straps for Audemars Piguet, Blancpain, Breguet, Bvlgari, Breitling, Cartier, Chopard, Corum, Franck Muller, Glashutte, Graham, Hamilton, Hermes, Hublot, IWC, Jaeger LeCoultre, Omega, Oris, Panerai, Patek Philippe, Piaget, Rado, Richard Mille , Rolex, Tudor, Ulysse Nardin, Vacheron Constantin, Zenith and more. Customized high-end leather straps.


Contact info

4.9

Excellent

TrustScore 5 out of 5

485 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(485)

132 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Chopard leather strap

I enquired about the possibility of making a leather strap for my Chopard watch that would retain the use of the original clasp.

The communication was first class right from the start.

I provided pictures and measurements of my wrist and Dr Watch strap produced a custom made strap that is better than the original!

Brilliant service and great price!

18 November 2025
Unprompted review
Rated 5 out of 5 stars

Good work

Teresa understood the custom request, delivered on time with great quality.

3 September 2025
Unprompted review
Rated 5 out of 5 stars

Great product and great communication

Great communication once I placed my order to ensure right strap, lug width, and strap length. In fact communication was A+ every step of the way. The strap itself is high quality, supple, strong and beautiful. The length is perfect, the deployant clasp exactly what I hoped for. Would order again and recommend highly to others.

16 October 2025
Unprompted review
Rated 5 out of 5 stars

Bvlgari bzero strap

Great experience with the team at Drwatchstraps. They were very thorough, plenty of communication to make sure the custom strap was the right demensions to fit the watch and wrist perfectly. The strap was for a Bvlgari bzero, so not a standard design. Finished product was great! Will buy there again.

11 August 2025
Unprompted review
Rated 5 out of 5 stars

great quality: don’t hesitate

the double tour leather strap i purchased was exactly what i wanted color and quality-wise. i have had it about 6 months now and work it almost daily, so i feel it is now appropriate to share my thoughts. it has held up very well- the color (i went with orange leather), the texture, and stitching. the leather is nice quality and has that good smell to it. the strap looks and feels like it could have been made by the watch manufacturer themselves. i will absolutely be buying a 2nd and 3rd strap at some point.

highly recommended.

27 April 2025
Unprompted review
Rated 5 out of 5 stars

Hello, thanks

Hello, bought for strap , everything well packaged, with tools, premium and answered and help with measurement..from Azerbaijan, Baku.

28 September 2025
Unprompted review
Rated 5 out of 5 stars

WOW! WOW! WOW!

I had two watch straps made that are leather buckle clasps (think Cartier). Drwatchstrap was very detail focused to get the measurements 100% correct. The straps fit the two watches perfectly and fit me perfectly. Thank you!

1 August 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful Cartier Roadster straps

I recently acquired a vintage Cartier Roadster and I wanted to switch out the steel strap for a couple leather ones. Honestly, I didn’t know what to expect with this company. They were very professional and kept me updated along the way, including when items were shipped. The straps were amazing and fit beautifully. I am in love with my watch. I absolutely recommend this company for their great work.

1 October 2025
Unprompted review
Rated 5 out of 5 stars

Just perfect!

Responsiveness of the advisor, delivery time respected and, ultimately, quality of the product received.
Very satisfied!

8 October 2025
Unprompted review
Rated 5 out of 5 stars

Very professional

Very professional - Dr. Watch Strap made it easy to purchase a new watch band for a high end watch. I could not find a band on-line, so took a chance and worked with Dr. Watch Strap - they were wonderful. The watch band is perfect. Highly recommend

4 October 2025
Unprompted review
Rated 5 out of 5 stars

Superb Craftsmanship and Excellent Customer Service

I recently ordered a handmade alligator strap from Drwatchstrap for my classic Mont Blanc Timewalker, and I couldn't be more pleased with the experience. The quality of the strap is exceptional - it's clear that a lot of care and craftsmanship went into making it.

What truly stood out was the customer service. The team was incredibly responsive and attentive, guiding me through the measurement process and ensuring that I received exactly what I wanted. They answered all my questions promptly and made me feel valued as a customer.

The strap fits my watch perfectly and has transformed its look. I highly recommend Drwatchstrap for anyone looking for high-quality, handmade watch straps. Their dedication to customer satisfaction is evident, and I will definitely be returning for future purchases!

16 June 2025
Unprompted review
Rated 5 out of 5 stars

Great purchasing experience

Great purchasing experience. I was very impressed with Drwatchstrap reaching out to reconfirm the strap and watch details to ensure correctness. Very professional and customer focused.
The strap itself was beautifully crafted to the highest level, top quality. Bravo Drwatchstrap, will definitely order again.
Many thanks.

1 September 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look