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Dr Trust Reviews 

575
•
TrustScore 4 out of 5

4.0

Health and Beauty Shop
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Review summary

Created with AI, based on recent reviews

Considering 166 reviews, reviewers had a great experience with this company. Customers frequently mention that the items are highly functional and effectively designed to provide wonderful support for daily wellness routines. People also praise the sturdy build and portable nature of the devices, which makes them convenient for regular use at home. Some reviewers were not happy with the shipping process, noting late arrivals and frustrating delivery delays that affected their purchases. Furthermore, consumers experienced poor assistance when trying to resolve product problems through customer service channels. Several users noted that getting timely answers or replacements for damaged items required significant effort.

What people talk about most

Product

People report positive experiences with product, highlighting effective pain relief, sturdy builds, and... See more

Quality

Customers had positive experiences with quality, highlighting that the build feels solid, durable, and... See more

User experience

Reviewers mention positive feedback about user experience, noting that the products are very effective, easy... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many reviewers reporting frustrating delays,... See more

Customer service

Reviewers highlight negative aspects of customer service, describing support agents as unhelpful, dismissive,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The sphygmomanometer comes with a stethoscope which makes it a lot easier. The whole set is portable and gives ig accurate results. Since it comes with a bag and is comparatively small than the mer... See more

Rated 4 out of 5 stars

Products are good and cost effective backed up by warranty Technical support call should follow all purchases to resolve any issues For example Dr Physio stimulator has no polarity of electr... See more

Rated 5 out of 5 stars

At first the cushion did not seem to make much of a difference as it takes some time to adjust itself as per the user's physique and posture. However once settled the memory foam felt like it enhanced... See more

Rated 5 out of 5 stars

The product (kitchen weighingmachine) works great, looks good and is very easy to carry. Though i faced problem in the delivery. The product was not dispatched till the expected delivery date which w... See more

Company details

  1. Health and Beauty Shop

Written by the company

We offer an exhaustive range of products specialised in home-based, non-invasive digital diagnosis & prevention of lifestyle diseases. Our wide range of products are spread across categories like respiratory wellbeing, physiotherapy, cardiac health monitoring, diabetes detection, mother & childcare and more. All our products are designed and manufactured to meet global standards of performance and compliance. Our brands offer wide range – from entry-level models to high-end products that meet the needs of different types of customers. In 2021, Nureca, with its D2C brands Dr Trust, Dr Physio and Trumom, became the first such company to be listed on the stock markets in India

Contact info

4.0

Great

TrustScore 4 out of 5

575 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.0

All reviews

(575)

159 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Good to see product design is improving

I have been using the previous version of heating pad which disintegrated over a period of 1.5 years, the electrical cable dislodged and got exposed. I'm glad the team improved and fixed this design flaw and i see the new version of heating pad has molded electrical cable joint.

16 December 2025
Unprompted review
Rated 1 out of 5 stars

purchase a doctor physio gun is not…

I purchase a doctor physio gun is not working I called to company for replacement under 1 year warranty 10 to 15 mail I put on there mail they do not me any reply and they are saying put your problem on the WhatsApp I give my gun video of that machine is not working please do not buy this product 1049 massage gun

10 November 2025
Unprompted review
Rated 5 out of 5 stars

Dr Trust product review

Dr. Trust products are excellent and reliable. They are scientifically devised and hence are highly effective. Dr. Trust can be trusted.
I totally recommend this brand 😇

8 December 2025
Unprompted review
Rated 4 out of 5 stars

The sphygmomanometer comes with a…

The sphygmomanometer comes with a stethoscope which makes it a lot easier.
The whole set is portable and gives ig accurate results.
Since it comes with a bag and is comparatively small than the mercury ones it is easier to carry during the clinicals.

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Very good

Experience was great product was great service was great quality was great and support was great

8 December 2025
Unprompted review
Rated 3 out of 5 stars

Good product, but delivery could be better

Main issue was with the delivery. The original shipment was late, and also my free gift was missing. Though i must say when i complained it was promptly delivered to me today. Would have given 5 stars if the delivery would have been prompt.
As per the air purifier, one word to describe it would be "Great". I had to shift to delhi for work and got really worried that it'll affect my health, given how really really bad the aqi is in this place. Anyhow, dr trust's air purifier really came in clutch to make the air i breathe a bit cleaner. I'm really impressed how fast the pm 2.5 level drops down when the purifier runs. All in all, i'm really satisfied with the product.
One genuine advice from me would be to ensure that your deliveries are prompt. And also, please reduce the replacement filter price a bit. The aqi problem in delhi is out of our hands, please don't take advantage of people's compulsions and necessities.

1 December 2025
Unprompted review

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