I had a wonderful experience when visiting the store regarding issues with my DJI Mini 2. That had an expired warranty. One would assume there are no options, right? However, after one phone call... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Prompt, reliable, and friendly. What more could you ask? Well, it would be nice if the shipping costs were lower, but I'm not sure that's on DrDrone, especially because they are ensuring that customer... See more
I first bought my DJI Mini 5 Pro from this store. I needed to talk to the staff as I had a hiccup at some point, and it was resolved quickly. Subsequently I ordered an extra battery, and finally retur... See more
Company replied
I had a small wrinkle in the beginning but I'm not sure where the problem was. I received a shipping label which I affixed to the parcel being sent to Dr Drone and it was returned to me by Canada Post... See more
Company replied
Company details
Written by the company
Located in Canada and the USA, DrDrone is a Canadian DJI Authorized Retail Store with a focus on technical support from leading industry experts. We take pride in giving each and every one of our customers industry-leading expertise about all the products we carry. We offer a wide variety of both consumer and professional drones for applications that vary from photography to law enforcement to search and rescue. In addition to our retail drones, the engineers at DrDrone can also build custom drones to design a system specifically tailored to the exact needs of your job.
Contact info
250 Baker Drive Suite 146, B2W 6L4, Dartmouth, Canada
- (902)-434-2556
- info@drdrone.ca
- drdrone.ca
4.9
Excellent
497 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Timely repair.
22 July 2026
Customer service was exceptional
Customer service was exceptional, answered all my questions promptly and professionally,
22 July 2026
Very helpful and knowledgeable staff
22 July 2026
Very knowledgeable and understanding…
Very knowledgeable and understanding advice. Great purchase and overall great experience.
22 July 2026
Reply from DrDrone
Thank you for the review!
Short delivery time was great
Short delivery time was great. Got a personalized thank you.
13 July 2026
Reply from DrDrone
Thank you for the review!
Reply from DrDrone
Thank you for the kind words!
The repair to my Air 2S
The repair to my Air 2S gave it a new life after crashing due to the battery separation during flight.
I didn’t think you could repair it for the more than a reasonable price but it flies once again.
Thank you for your speed and competency in the process
Will not hesitate to use you again if need be.
17 July 2026
Reply from DrDrone
Thank you for the review!
If anything pops up with the drone in the future you know who to contact right away!
Very responsive to questions
Very responsive to questions, shipped and received as promised, would buy from again
19 May 2026
Reply from DrDrone
Thank you for review!
If you ever need assitance with your product after the order is delivered please let us know right away!
Up, up and away!
Website was easy to navigate and compare items. Shipping was fast and the package was well wrapped and the product was exactly as expected. Had my new drone in the sky within minutes!
22 June 2026
Very helpful and informative
Very helpful and informative. Took no time to get our drone fixed.
17 June 2026
Great service
Great service. A product was delayed from their supplier and they kept me up to date and delivered as promised. Would recommend.
22 June 2026
Reply from DrDrone
Thank you for the review!
Just easy and no worries about delivery…
Just easy and no worries about delivery or the product being sub par. Works great.
22 June 2026
Reply from DrDrone
Thank you for the review, we do our best to verify & test these products before we start selling them!
Great price
Great price, great customer service, fast shipping, very smooth transaction and delivery 👍
15 June 2026
Reply from DrDrone
Thank you for the review, if you need juts a tiny bit of help please let us know!
The service was very fast
The service was very fast, there and back so to speak.Flies like new , cheaper than buying a new drone ,lesson learned,I have to be more carefull
12 June 2026
Reply from DrDrone
Hello,
Thank you for the review! If you have any problems with this unit please call us right away!
Reply from DrDrone
Thank you for the review! if you ever need help during shipping please let us know! We will be happy to find out what is going on!
Reply from DrDrone
Thank you for the review!
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