I had a wonderful experience when visiting the store regarding issues with my DJI Mini 2. That had an expired warranty. One would assume there are no options, right? However, after one phone call... See more
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Located in Canada and the USA, DrDrone is a Canadian DJI Authorized Retail Store with a focus on technical support from leading industry experts. We take pride in giving each and every one of our customers industry-leading expertise about all the products we carry. We offer a wide variety of both consumer and professional drones for applications that vary from photography to law enforcement to search and rescue. In addition to our retail drones, the engineers at DrDrone can also build custom drones to design a system specifically tailored to the exact needs of your job.
Contact info
250 Baker Drive Suite 146, B2W 6L4, Dartmouth, Canada
- (902)-434-2556
- info@drdrone.ca
- drdrone.ca
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Very helpful with my questions and…
Very helpful with my questions and buying some new equipment

Reply from DrDrone

Reply from DrDrone
Drone is wonderful
Drone is wonderful! The service was amazing and the drone arrived very quickly through free shipping.

Reply from DrDrone
Running a photography business Dr Drone…
Running a photography business Dr Drone keep me flying with little disruption , Outstanding support service , they do all the leg work when an issue arises, They will be there for you after the initial sale .

Reply from DrDrone
Could have bought from Amazon for the…
Could have bought from Amazon for the same price but I'd rather support a Canadian distributor even if it took an extra 2 days to recieve.
Excellent prompt service, would purchase again.

Reply from DrDrone
I have had many DJI Drones purchased…
I have had many DJI Drones purchased from Dr. Drone - Dartmouth NS Tim and staff have been excellent in supplying the best gear for my usage - lately a Mavic 3 Pro and an Avata 360 - and lots of advice and tech support. You need to add a 10 star rating for them

Reply from DrDrone
My Repair Experience
My ignorance & carelessness caused a crash, damaged the propellor arm and dented the body. May be still flight worthy but I didn't want to take the chance which might cause further damage. So, phoned DJI for advice re where to send back for repair. The staff (in North Carolina?) who answered the phone was VERY friendly and helpful, listened n established a Case File for me, emailed me a postage paid label for sending the drone to a designated repair shop. From then on, it was smooth sailing (flying) until the drone's return.
The only hiccup was time for payment before repair could begin. I bought the drone before my retirement, using my business email as contact which I updated. Unfortunately, DJI's computer record did not, tried & failed numerous times & I was ready to give up & perhaps take a 5 hours drive for payment, then return.
Luckily, I decided to to give it a final try by using all the old contact info which my fading memory can still remember. Then bingo, it went through & payment was successful!
I received my repaired drone & flying again.
As the saying goes, I am now in cloud nine!

Reply from DrDrone
Great shopping experience
Received everything as ordered, and sooner then the online form date provided

Reply from DrDrone

Reply from DrDrone
I had a small wrinkle in the beginning…
I had a small wrinkle in the beginning but I'm not sure where the problem was. I received a shipping label which I affixed to the parcel being sent to Dr Drone and it was returned to me by Canada Post for an "Unknown reason". Once I received a new shipping label everything was very quick and efficient. Within 3 days I was back to flying my drone thanks to the staff at Dr Drone.

Reply from DrDrone
It sucks to crash a Drone
It sucks to crash a Drone, its nice to know there are people out there who have the understanding on quick turn arounds.
From dealing from emails to calls DrDrone fixed me up and never left me guessing
Keep up the great work everyone

Reply from DrDrone
Helpful advice and an easy puchase
I ordered a few things from them and everything went smoothly. The package arrived safely and the items were exactly as described, and i got a quick reply when i had a question. Good experience

Reply from DrDrone

Reply from DrDrone
Timely repair.
Customer service was exceptional
Customer service was exceptional, answered all my questions promptly and professionally,
Very helpful and knowledgeable staff
Very knowledgeable and understanding…
Very knowledgeable and understanding advice. Great purchase and overall great experience.
Short delivery time was great
Short delivery time was great. Got a personalized thank you.

Reply from DrDrone
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