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Review summary

Created with AI, based on recent reviews

Evaluating 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and dedication throughout the entire process. Many people highlight the exceptional service received, noting the team's efficiency, clear communication, and ability to navigate complex situations smoothly. Reviewers frequently mention feeling well-supported and informed, with staff going above and beyond to ensure a positive experience. The personalized approach and expertise of the team are often cited as key factors in achieving successful outcomes for customers.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the team's professionalism,... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fabulous, friendly, efficient and so helpful. The whole team were a pleasure to deal with and totally focussed on getting our sale through - which they did in such a difficult market. They never gave... See more

Company replied

Rated 5 out of 5 stars

DOMVS were absolutely great, right through from finding a home and to the completion. They are what all estate agents should be, hard working, very honest, always guiding you through the process, v... See more

Company replied

Rated 5 out of 5 stars

We have used Domvs a couple of times now and always found them very profesional. This time we found that when showing our property Imogen was always positive, and gave us good feedback after the view... See more

Company replied

Rated 5 out of 5 stars

This is just to say that the Team at Domus performed admirably from begining to end for the sale of our propery (despite the pitfalls and landmines the Land Registry seemef to put in our way) Most no... See more

Company replied


Company details

  1. Real Estate Agency

Written by the company

Award-winning estate agent portraying some of the most spectacular properties in Dorset.


Contact info

4.9

Excellent

TrustScore 5 out of 5

152 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent team of professionals who…

Excellent team of professionals who found a buyer for us in just 2 weeks.
Brilliant communication, kind and courteous at all times.

10 May 2024
Unprompted review
DOMVS logo

Reply from DOMVS

Hi Leigh. Thank you for your kind words. We'll be sure to let the team know! All the best, DOMVS.

Rated 5 out of 5 stars

We cannot recommend DOMVS enough

We cannot recommend DOMVS enough. From helping us navigate a very difficult purchase and making selling our property smooth and easy they have been brilliant. Nothing was too much trouble for them and they were extremely professional throughout everything. Kate, Nicky and Marcus in particular have been outstanding.
Thank you so much, we would not use anyone else and will continue to recommend DOMVS for selling or buying a home.

30 May 2024
Unprompted review
DOMVS logo

Reply from DOMVS

Hello Nicola, thank you for leaving such a glowing review! We are delighted you were pleased with our service and we will make sure to pass on your kind words to the team. We wish you all the best in your new home and do not hesitate to contact us in the future for anything property. Many thanks, The DOMVS Marketing Team.

Rated 5 out of 5 stars

A satisfied customer

Our mother's property sold in January 2024, but I just wanted to take this opportunity to thank Domvs Preston again for their care and attention whilst promoting the sale. Laura Holt efficiently took our instruction, Julie Mansfield carried out most / all of the viewings in a very gentle manner, always letting us know when there was a viewing and always following up afterwards. She kindly reassured us that all was well when phoning prior to any feedback, which was very helpful and calmed us instantly as she then proceeded to report back fully on each viewing and also after each time the buyers returned to view the property! During times of inactivity, Nicky Mowlem in accounts / finance would make contact with us and kept the communication lines open which was a great comfort. She maintained regular contact during the sales process and basically "held our hands" until completion. Thank you each and everyone of you at Domvs Preston office for the considerate service you supplied to us. The Axe family.

26 January 2024
Unprompted review
DOMVS logo

Reply from DOMVS

Hello, thank you for your lovely review. We're delighted to hear that Laura, Julie, Nicky and the Preston team provided you with great service and support during the sale of your mother's property. We will make sure we pass on your kind words and wish you all the best in the future. Many thanks, the DOMVS Marketing Team.

Rated 5 out of 5 stars

Thank you to all the team at DOMVS

Thank you to all the team at DOMVS, Preston, Weymouth. From the start to the finish of my purchase journey they were very professional, friendly and dealt with any issue I had very efficiently. I would definitely reccomend them.

20 May 2024
Unprompted review
DOMVS logo

Reply from DOMVS

Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our team. Your recommendation means a lot to us. If you ever need any further assistance, please don’t hesitate to reach out and congratulations on your new purchase! Many thanks, the DOMVS Marketing Team.

Rated 5 out of 5 stars

Extremely helpful

Benjamin was extremely helpful, answered every query and provided the requested information.

10 May 2024
Unprompted review
DOMVS logo

Reply from DOMVS

Hello, thank you for leaving such a great review, we will make sure to pass it onto Benjamin. Many thanks, the DOMVS Marketing Team.

Rated 5 out of 5 stars

BIG SUCCESS!

BIG SUCCESS!
DOMVS and in particular, negotiator John Beauchamp, who covers Purbeck, were brilliant when we came to sell our house in Swanage High Street.
John was fully engaged - 'on board' - from the first meeting until he found us the right buyer.
Apart from being professionally attentive we also enjoyed his company and if we move again he will be the first person we call!
Thank you John.


15 March 2024
Unprompted review
DOMVS logo

Reply from DOMVS

Hello Peter, thank you for leaving such an amazing review for John and the team. Reviews like this mean a lot to the success of a local independent business like ourselves, so we are very grateful. We will make sure to pass on your kind words and do not hesitate to contact us in the future. Many thanks, The DOMVS Marketing Team.

Rated 5 out of 5 stars

Great Service

"Working with Domvs in Wareham was an absolute pleasure! They were professional, knowledgeable, and incredibly helpful throughout the entire process. Communication was excellent—they kept us updated every step of the way and were always available to answer our questions. We truly appreciate their hard work and dedication. We highly recommend Domvs to anyone looking to buy or sell a home!"

10 April 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding & personalised service from John B & his team…

I recently bought a house in Swanage and John B throughout the whole process of looking, buying & completing provided such a personalised service - he really went the extra mile. He remembered everything I was looking for in a house and would suggest alternatives/ adaptions if any house he showed me didn’t have all my requirements. He was proactive, professional, kind, thoughtful & full of good cheer - always! I really felt that he wanted to find my perfect house - and he did! He was a really good facilitator during purchase negotiations & on my very difficult Completion day which did not run smoothly! John & the DOMVS Wareham team alleviated the stress of buying a house & every meeting was a pleasure. Other estate agents paled in comparison. I couldn’t recommend DOMVS enough - outstanding service.

22 March 2024
Unprompted review
DOMVS logo

Reply from DOMVS

Hello Miranda, thank you for leaving John and the team such a glowing review, as a small independent business reviews like this mean the world to us. We will make sure to pass on your kind words and if you need any property advice in the future do not hesitate to get in touch. Many thanks, the DOMVS Marketing Team.

Rated 5 out of 5 stars

Domvs Dorchester team are the best in…

Domvs Dorchester team are the best in the area.
Two previous agents failed to sell my house, with few viewings and seriously bad advice. Domvs persevered with a professional approach, providing a good number of viewings in a difficult market. Buyers were found, sadly some fell through but eventually we sold, thanks to Domvs. A stressful time but I would still recommend this agent. Optimistic, on the ball, and honest. Thanks guys.

29 April 2024
Unprompted review
DOMVS logo

Reply from DOMVS

Hello Gill, thank you so much for leaving the team such an amazing review. We will make sure to pass on your kind words and we wish you all the best in the future. Many thanks, the DOMVS Marketing Team.

Rated 5 out of 5 stars

Benjamin was energetic and professional…

Benjamin was energetic and professional at all times; we are delighted we chose him to sell a property on our behalf. Thank you Benjamin and Domvs.

11 April 2024
Unprompted review
DOMVS logo

Reply from DOMVS

Hello Fiona, thank you for leaving Benjamin and the team such a glowing review! We are delighted you were pleased with the service you received and will make sure to pass on your kind words onto everyone involved in your sale. Many thanks, the DOMVS Marketing Team.

Rated 5 out of 5 stars

Benjamin at DOMVS was extremely helpful…

Benjamin at DOMVS was extremely helpful in assisting us with our house move. Nothing was too much to ask the the whole process went incredibly smoothly.

8 March 2024
Unprompted review
DOMVS logo

Reply from DOMVS

Hello Oscar, what a great review, thank you so much. We will make sure to pass it onto Benjamin and the team and we wish you all the best in the future. Many thanks, the DOMVS Marketing Team.

Rated 5 out of 5 stars

Excellent Service

We found Nicky, Marcus and the rest of the Preston office team to be not only knowledgeable and helpful but also to be very communicative in what turned out to be a very long and arduous process in getting to completion - none of this being the fault of Domus or even of our buyer but further down the chain.

8 March 2024
Unprompted review
DOMVS logo

Reply from DOMVS

Hello Mr Chater, thank you for leaving such an excellent review. We are delighted you were so pleased with our service and wish you all the best in the future. Many thanks, the DOMVS Marketing Team

Rated 5 out of 5 stars

Domvus Excelled…

Benjamin Dobson was full on -very attentive , helpful, knowledgeable of the local property market and was eager to help in any way that was requested. His back up team were also very supportive and kept us fully informed.
A marvellous performance all round.

31 January 2024
Unprompted review
DOMVS logo

Reply from DOMVS

Hello Donald, thank you for leaving such a great review. We are delighted you were pleased with Benjamin and the teams service. If we can be of anymore help, please do get in contact on 01308 805500. Thanks, the DOMVS Marketing Team.

Rated 5 out of 5 stars

Domvs Preston Weymouth.

Domvs Preston Weymouth.
Great Agents, very experienced, whole process was smooth and efficient. Had an offer on our property within 6 weeks and have just exchanged contracts and we complete next week.
Special thanks go to Kate, Nicky and the team.
Best agent experience we have ever had.

9 February 2024
Unprompted review
DOMVS logo

Reply from DOMVS

Wow - thank you for leaving such an amazing review it means the world to us. We are so pleased we could help and do not hesitate to stay in touch. Many thanks, DOMVS.

Rated 5 out of 5 stars

Great client service

An excellent client-focused team at the Dorchester office who took an active role in ensuring that our property purchase proceeded smoothly despite the conveyancing delays. Particular praise goes to Nicky who played a pivotal role in overseeing the transaction through to completion and who kept us informed at every stage.

1 February 2024
Unprompted review
DOMVS logo

Reply from DOMVS

Wow - what an amazing review, thank you! We are delighted you were pleased with the DOMVS team and wish you all the best in the future. Many thanks, the DOMVS Marketing Team.

Rated 5 out of 5 stars

House Purchase…

We purchased a house through Domvs and we had an excellent service

2 February 2024
Unprompted review
DOMVS logo

Reply from DOMVS

Hello Peter, thank you for leaving us a 5* review! We are delighted you were pleased with our service and if you require any further property advice do not hesitate to contact us on 01305 757300. The DOMVS Marketing Team.

Rated 5 out of 5 stars

Wareham team have done a fantastic job.

Have been using Alison at the Wareham office for the last year and the service have been A+ Star. She and the team have used all available tools to market and sell the property. It has proven to be a very difficult sell with the property being a Woolaway and very strict Covenants in the deeds but they embraced the challenge head on and worked with all relevant parties to produce a sell. Very pleased with the work and effort put in by the team over the year. Well done

31 January 2024
Unprompted review
DOMVS logo

Reply from DOMVS

Hello Robert, thank you for leaving us such an excellent review and we are delighted you were pleased with our service. If you require any further assistance in your property journey do not hesitate to contact us on 01929 555300. Thank you, the DOMVS Marketing Team.

Rated 5 out of 5 stars

Great Support and depth of knowledge

We have been trying to sell out house for 18 months and after multiple let downs as buyers changed their minds just before exchange (apparently, for no reason!) we have eventually sold.
Domus have constantly been there to support us when there were problems and have proactively worked for us to get past any issues that came up. We were particularly impressed with the service provided by Nicky in Sales Progression who worked tirelessly to get the deal to exchange.
Well Done Domus !

18 January 2024
Unprompted review
DOMVS logo

Reply from DOMVS

Hello, thank you for leaving such a lovely review and we are delighted you were pleased with DOMVS, we will make sure to pass your kind words onto Nicky and the team. For any future property advice do not hesitate to contact us on 01305 757300, the DOMVS Marketing team.

Rated 5 out of 5 stars

Incredible service - outstanding estate agents

From beginning to end, our dealings with DOMVS have been nothing short of incredible. John worked above and beyond to help us with our home purchasing process, answered all our questions, liaised with the vendor and our solicitors, and did everything he could to get us our home. We had the quickest completion (from the beginning of receiving a DIP from NatWest), as it took just over 4 weeks to complete. John is brilliant, and I look forward to the day they have an office in Swanage. If/when we sell in the future, it will be through DOMVS.

19 December 2023
Unprompted review
DOMVS logo

Reply from DOMVS

Hello Hannah, thank you for leaving such an amazing review, it really means a lot to us as a small independent business. John and the team are delighted that you are pleased with the service you received and if you need any future property advice, do not hesitate to call us on 01929 501500. Thank you, the DOMVS Marketing team.

Rated 5 out of 5 stars

Fantastic group of people

Right from the start the relationship was very good kept informed at every stage a
Very professional team of people many thanks to Shannon John and Trisha and the ladies in the office for making a very stressful time a breeze
I would recommend Domvs Wareham with out hesitation
Thank you Roger and Mary

4 January 2024
Unprompted review
DOMVS logo

Reply from DOMVS

Hello Mr Harding, thank you for leaving such a glowing review of the DOMVS Wareham Team. We are so pleased to hear you are more than happy with our service. We will make sure to pass your thanks onto the team and if you have any future property queries do not hesitate to contact us on 01929 555300. Thank you, the DOMVS Marketing team.

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