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Review summary

Created with AI, based on recent reviews

Evaluating 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and dedication throughout the entire process. Many people highlight the exceptional service received, noting the team's efficiency, clear communication, and ability to navigate complex situations smoothly. Reviewers frequently mention feeling well-supported and informed, with staff going above and beyond to ensure a positive experience. The personalized approach and expertise of the team are often cited as key factors in achieving successful outcomes for customers.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the team's professionalism,... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fabulous, friendly, efficient and so helpful. The whole team were a pleasure to deal with and totally focussed on getting our sale through - which they did in such a difficult market. They never gave... See more

Company replied

Rated 5 out of 5 stars

DOMVS were absolutely great, right through from finding a home and to the completion. They are what all estate agents should be, hard working, very honest, always guiding you through the process, v... See more

Company replied

Rated 5 out of 5 stars

We have used Domvs a couple of times now and always found them very profesional. This time we found that when showing our property Imogen was always positive, and gave us good feedback after the view... See more

Company replied

Rated 5 out of 5 stars

This is just to say that the Team at Domus performed admirably from begining to end for the sale of our propery (despite the pitfalls and landmines the Land Registry seemef to put in our way) Most no... See more

Company replied


Company details

  1. Real Estate Agency

Written by the company

Award-winning estate agent portraying some of the most spectacular properties in Dorset.


Contact info

4.9

Excellent

TrustScore 5 out of 5

152 reviews

5-star
4-star
3-star
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1-star

How this company uses Trustpilot

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Rated 5 out of 5 stars

Amazing estate agent

All staff we dealt with at DOMVS were helpful, friendly and went above and beyond to make our house sale progress and complete. The brochure and photos for house sale were professional and looked amazing

27 March 2025
Unprompted review
Rated 5 out of 5 stars

Purchase with DOMVS

I can not recommend DOMVS highly enough who I used to buy my house. I dealt with Emma at the Preston office, she was not only highly efficient in her dealings with getting the sale from start to finish smoothly, but she was so friendly and caring it made the whole experience a lot easier.

19 March 2025
Unprompted review
Rated 5 out of 5 stars

Professional, friendly and caring team

Extremely friendly and helpful team. Their caring approach was really appreciated as my house sale was an emotional experience and time restricted. I was kept informed of all viewings and had a couple of offers on the house almost as soon as it was advertised.
The sales progression team kept me updated and I'd like to thank Nicky in particular as she understood fully how time specific the sale needed to be and helped keep things moving.

11 February 2025
Unprompted review
Rated 5 out of 5 stars

Sold our beautiful but niche market cottage

We dealt with several people at Domvus and all were friendly, helpful and efficient. Our sale was handles professionally, calls and emails return quickly so we were never left hangin. Would certainly recommend them as te first go-to afgents for your sale.

4 February 2025
Unprompted review
DOMVS logo

Reply from DOMVS

Hi Christine, thank you ever so much for your lovely comment, we've forwarded it on to the team. We're so pleased to hear you're happy with us, and should you need anything else in the future, please don't hesitate to reach out. All the best, DOMVS

Rated 5 out of 5 stars

Such a great team

Such a great team , Their professional but friendly support has been invaluable through the highs and lows of buying and selling my property .
I would particularly like to thank Shireen , Christina and Nicki . Lovely people
I would and have recommended Domvs to anyone .
With grateful thanks to all at Domvs
Susan Hancock .

13 January 2025
Unprompted review
DOMVS logo

Reply from DOMVS

Hi Susan, thank you for your lovely review, we've passed it on to the team. Should you need anything else in the future, please don't hesitate to reach out. All the best, DOMVS

Rated 5 out of 5 stars

I had an exceptionally positive…

I had an exceptionally positive experience with this estate agency, and I would confidently say they are the best in their field. Initially, I discovered the property I was interested in on Palmer Snell's website. However, I later found that Domvs was managing its sale, so I reached out to them for further information. Thanks to their outstanding service, I now own my dream home.
I would like to extend my sincere gratitude to Emma and the entire team, who were very professional and provided unwavering support throughout the process. This agency is undoubtedly the best in Weymouth, and I would recommend their services to anyone seeking an exceptional estate agent.

26 November 2024
Unprompted review
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Reply from DOMVS

Hi there, wow - thank you so much for such a lovely review! We're so pleased to hear that you're happy with our service. We always strive to provide the best support and guidance, so it’s incredibly rewarding to know it made a difference for you. Your kind words motivate us to continue going above and beyond for every client. We wish you all the best in your dream home, and please don’t hesitate to reach out if there’s ever anything else we can assist with. All the best, DOMVS

Rated 5 out of 5 stars

We got there!!!!!

Following a prolonged & complicated sale the Team at DOMVS managed to get it over the line, working closely with our solicitor, buyers and keeping us in the loop. We are very grateful to Nicky, Marcus, Emma, Laura & Gillian for their expertise, understanding & kindness in what was an emotional sale. The office phone is ALWAYS answered and doesn't go to answerphone so the contact is good. The team is very professional & yet maintains a friendly support while navigating the variables of selling a house. I would highly recommend the Team, it seems strange I won't be talking to them on a daily basis now the sale is complete!! Thank you!

26 November 2024
Unprompted review
DOMVS logo

Reply from DOMVS

Hi Lynn, thank you ever so much for your lovely review. Our team works hard to provide the best experience possible, and your kind words make it all worthwhile. We're so glad our efforts made a difference for you. Should you need anything else in the future, please don't hesitate to give us a call. All the best, DOMVS

Rated 5 out of 5 stars

Thank you Domvs

Benjamin at Domvs in Bridport has been absolutely fantastic during my sale. Always professional, cheerful and supportive throughout. It was great knowing I would receive a return phone call, even if only a small problem. All other staff I have dealt with have been most helpful. If I ever need to, I would certainly use Domvs again.
Sue A.

23 November 2024
Unprompted review
DOMVS logo

Reply from DOMVS

Hi Sue, thank you ever so much for this lovely review, we've passed it on to Benjamin and the team. We're so pleased you had such a positive experience with our team. Thank you for choosing us! Should you need anything else in the future, please don't hesitate to reach out. All the best, DOMVS

Rated 5 out of 5 stars

5 star isn't really enough when…

5 star isn't really enough when reviewing John Beauchamp at Domus. He merits far more! I've been beyond impressed at John's professionalism, his commitment and communication throughout our dealings. And would urge anyone wanting to sell or buy in this area to trust to John and only him. He is super smart, committed and very very good at determining a sensible strategy and at the execution. He is a total joy to work with too which makes a massive difference to selling and buying property. I so hope we stay in touch and I wish him much deserved success

1 November 2024
Unprompted review
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Reply from DOMVS

Hi Anne, thank you so much for your incredibly kind and thoughtful words, it truly means the world to hear such positive feedback. We agree that John is a joy to work with and he goes above and beyond. We’re so glad to hear the whole process was successful and enjoyable. Should you need any further help, please don't hesitate to get back in touch. All the best, DOMVS

Rated 5 out of 5 stars

Professional and knowledgeable

All the team at DOMVS were patient and highly professional when navigating a tricky market and selling my house for the right price.

13 November 2024
Unprompted review
DOMVS logo

Reply from DOMVS

Hi Tim, thank you ever so much for your lovely review, we've passed it on to the team. We're so pleased we could be of help. Should you need anything else in the future, please don't hesitate to get back in touch. All the best, DOMVS

Rated 5 out of 5 stars

First-rate service at every stage

First-rate service at every stage - Domvs eased the moving process no end.

Jon Booth listened to our long list of wants and no-nos back in April and in May directed us to the beautiful cottage that is now our home.

He and the whole team at Domvs in Wareham were super-efficient, helpful, informative, professional and friendly. 11/10.

Thank you!

18 September 2024
Unprompted review
DOMVS logo

Reply from DOMVS

Hi Larry, thank you ever so much for your lovely review, we've passed it on to Jon and our Wareham team. All the best, DOMVS

Rated 5 out of 5 stars

Outstanding service

I have just used DOMVS to purchase a house and I would not hesitate to use them again or recommend them to others. Nothing was too much trouble for Louise, she was always quick to respond to any queries I had or turn up at the new property, which wasn't occupied, with the keys. Excellent and efficient service

11 October 2024
Unprompted review
DOMVS logo

Reply from DOMVS

Hi Michelle, thank you for your kind words, we've passed them on to Louise. We're so glad we could be of help. If you need anything else in the future, please don't hesitate to reach out. All the best, DOMVS

Rated 5 out of 5 stars

DOMVS have given us 5 star service

DOMVS have been so professional from the very start of the sale of our house. Greg was a real help advising on price and presentation, and the viewings were excellent. After we accepted an offer the sales progression team took over to keep us in the loop at all times. Marcus spoke regularly to the solicitors and kept us calm whenever things went quiet!
We thoroughly recommend DOMVS.

7 October 2024
Unprompted review
DOMVS logo

Reply from DOMVS

Hi Chris, thank you ever so much for your lovely review, we've passed it on to Greg, Marcus and the team. We're so pleased we could be of assistance, and please don't hesitate to reach out should you need any help in the future. All the best, DOMVS

Rated 5 out of 5 stars

Not all Estate Agents are created equal!

Not all Estate Agents are created equal!

Easy to recommend Domvs highly, and by some margin the best experience we've had selling our home through an Estate Agent. Stuart and the team at Domvs have been exactly the right amounts of professional, approachable, engaged and driven. Great advice throughout. A positive experience for us and all potential buyers (including those who ultimately purchased).

Huge thanks Domvs!

8 October 2024
Unprompted review
DOMVS logo

Reply from DOMVS

Hi Ayla, thank you ever so much for your lovely review, we truly appreciate it! We've let Stuart and the team know. Should you need any further help, please don't hesitate to reach out. All the best, DOMVS

Rated 5 out of 5 stars

5* service!

Stuart has really helped us over the past couple months with our home search - he is reliable, quick to respond and very helpful. We appreciated his advice and interest in us as clients.
Highly recommend Stuart at DOMVS.

21 September 2024
Unprompted review
DOMVS logo

Reply from DOMVS

Hi Annie, thank you for your kind words, we've passed them on to Stuart. We're so glad you had a fantastic experience with us. Please don't hesitate to contact us should you need any further help. All the best, DOMVS

Rated 5 out of 5 stars

Great job

Prior to putting my house up for sale I let it using Domus as my letting agent. Debbie and her team did such a good job that it made sense to sell through them.
Despite it being a quirky property and a tricky market Shireen and her team persevered until eventually it sold. Then Nicky and Marcus stepped in and made the final stages as smooth as they could.
They all did a great job.

16 August 2024
Unprompted review
DOMVS logo

Reply from DOMVS

Morning Dave. Thank you so much for leaving these kind words! I have passed them onto the team and they are greatly appreciated. All the best, DOMVS.

Rated 5 out of 5 stars

Brilliant Sales AND support teams

Despite a challenging market Domvs Dorchester (Shireen) managed to get us a highly competitive price - and then the Sales progression team (Nicky and Marcus) held our hands through the twists and turns of completing the sale and getting to Contract exchange. All the team are so highly professional AND so incredibly personable. I cannot recommend them highly enough

8 August 2024
Unprompted review
DOMVS logo

Reply from DOMVS

Hi Jonathan. Thank you so much for your kinds words! We'll be sure to let the team know. All the best, DOMVS.

Rated 5 out of 5 stars

Determined professionalism

Determined professionalism with a genuine compassion has been our experience with DOMV's. For a whole roller coaster year they have delt with numerous set backs and interruptions selling my late mother property who quite correctly insisted that DOMV's will handle the sale. What ever the query or question the staff will always aim to provide answers and keep you up to date promptly with information. Outstanding from all of you, thank you so very much from all our family. Cake's will always make an occasional appearance at your office in honour from my mum as a little thank you.

6 August 2024
Unprompted review
DOMVS logo

Reply from DOMVS

Thank you so much for your heartfelt words. Our values at DOMVS are determination, honesty and empathy - and we couldn’t be more delighted to know that these are being felt by our clients. Thank you again for taking the time to share your experience, and we are looking forward to cake deliveries in the future! From all of the DOMVS team.

Rated 5 out of 5 stars

Fantastic service from start to finish!

Fantastic service from start to finish! Benjamin is an absolute Star! Great professional communication, ensuring the whole buying process went along smoothly. Can't recommend enough.

1 July 2024
Unprompted review
DOMVS logo

Reply from DOMVS

Thank you Suzy for your lovely words. We'll be sure to let Benjamin know! All the best, DOMVS.

Rated 5 out of 5 stars

A wonderful experience

We have had the most wonderful experience using DOMVS for the sale of our house. Benjamin has been an absolute star, always there to support us with a cheerful voice and professional advice, we couldn't have done it without him. The other staff we had contact with were excellent too, great customer service and you felt you were in safe hands at all times. A super professional service from end to end and they really understand the importance of getting things right especially the marketing.

10 June 2024
Unprompted review
DOMVS logo

Reply from DOMVS

Hi Susan. Thanks again for your kind words - it really does mean a lot. All the best, DOMVS.

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