www.domli.co.uk Reviews 

1,556
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 505 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, including worktops, tables, and shelves, often highlighting the beautiful wood and excellent craftsmanship. The delivery service is frequently commended for its speed, efficiency, and careful packaging, ensuring items arrive in good condition. Many people express satisfaction with the overall service, noting the ease of ordering and the helpfulness of the staff. However, some customers experienced issues with delivery, including delays, items arriving damaged, or problems with the courier service. A few reviewers also mentioned receiving incomplete orders or having difficulty with communication regarding delivery updates.

What people talk about most

Product

Clients share positive opinions on product quality, with many reviewers expressing satisfaction with the... See more

Quality

Users describe positive interactions with quality, frequently praising the high quality of products,... See more

Delivery service

Consumers find delivery service to be positive, frequently praising its speed and efficiency, with many items... See more

Order

Customers consistently note positive experiences with order, praising the easy ordering system and clear... See more

Service

People report positive experiences with service, often highlighting excellent communication, quick delivery,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Such a great company!! I was dubious to say the least. I hadn’t heard of the company before and the prices seemed too good to be true. Firstly the quality of the wooden worktops (oak, both 60 and 90cm... See more

Rated 5 out of 5 stars

I have bought several items now from Domil and all have been excellent. I’ve had oak worktops, table top and bench top, all of which have been lovely, good quality wood. The delivery company didn’t de... See more

Rated 5 out of 5 stars

The delivery was cancelled because the courier said they hadn't received the worktops. No info about when they will be delivered. Disappointed as I was hoping to get them in tomorrow. Since my fi... See more

Company replied

Rated 5 out of 5 stars

I ordered a bespoke circular table with cast iron base. I had various emails with staff about details required and each time they were super helpful. When my table arrived it was very well packaged. I... See more

Company replied


Company details

  1. Home Improvement Store

Written by the company

At domli, we specialise in providing natural, high-quality products for your home. Solid oak chopping boards, floating shelves and custom desks are just some of the unique items that our product experts have curated from around the globe. Sustainably sourced with swift delivery - that's the domli difference.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,556)

477 reviews in the last 12 months

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Rated 5 out of 5 stars

Really impressed with Domli

Really impressed with Domli. The whole process was easy, from payment to delivery. Everything arrived quickly and was extremely well packaged.
The quality of the solid oak shelves is excellent!
Beautiful dense oak and flawless powder-coated brackets.
You can tell a lot of care has gone into the product.
Highly recommend!

8 June 2026
Unprompted review
www.domli.co.uk logo

Reply from www.domli.co.uk

Hello Zoe,

Thank you for your fantastic 5-star review.

We're delighted to hear that you were impressed with your experience from payment through to delivery. We put a great deal of care into every stage of the process, so it's wonderful to know that your shelves arrived quickly, securely packaged, and met your expectations.

It's especially pleasing to hear your comments about the quality of the solid oak and powder-coated brackets. Our team takes great pride in sourcing high-quality materials and crafting products that are built to last, so your feedback is greatly appreciated.

Thank you for your recommendation and for choosing Domli. We hope you enjoy your new shelves for many years to come.

Kind regards,

The domli Team

Rated 5 out of 5 stars

Lovely oak for shelves and desk

Lovely oak for shelves and desk. Delivered quickly.

8 June 2026
www.domli.co.uk logo

Reply from www.domli.co.uk

Hello Dawn,

Thank you for your wonderful 5-star review.

We're delighted to hear that you're pleased with the quality of your oak shelves and desk, and that your order was delivered quickly.

Our team takes great pride in producing high-quality solid oak furniture and shelving, so it's fantastic to know that you're happy with your purchase.

Thank you for choosing domli and for taking the time to share your experience. We truly appreciate your support.

Kind regards,

The domli Team

Rated 5 out of 5 stars

Excellent quality table

I ordered a bespoke circular table with cast iron base. I had various emails with staff about details required and each time they were super helpful. When my table arrived it was very well packaged. I am thrilled with it. Workmanship is excellent. Would definitely recommend.

8 June 2026
Unprompted review
www.domli.co.uk logo

Reply from www.domli.co.uk

Hello Luvacat,

Thank you for taking the time to leave such a wonderful 5-star review.

We're delighted to hear that you're thrilled with your bespoke circular table and that our team was able to assist you throughout the design process. Creating custom pieces is always a collaborative effort, so it's fantastic to know that our communication and support helped make the experience a positive one.

We're also pleased that your table arrived well packaged and that the workmanship met your expectations. Our craftsmen take great pride in every piece they produce, and feedback like yours makes all the hard work worthwhile.

Thank you for your recommendation and for choosing domli. We hope you enjoy your beautiful new table for many years to come.

Kind regards,

The domli Team

Rated 5 out of 5 stars

Friendly customer service and the…

Friendly customer service and the delivery was brought in to our house by two helpful delivery men

5 June 2026
www.domli.co.uk logo

Reply from www.domli.co.uk

Hello,

Thank you for your lovely 5-star review.

We're so pleased to hear that you found our customer service team friendly and helpful throughout your experience with us. It's also great to know that the delivery team made a positive impression and helped bring your order safely into your home.

We believe that great service doesn't end when an order leaves our workshop, so we're delighted that both our team and our delivery partners helped make the process a smooth one.

Thank you for choosing domli and for taking the time to share your feedback. We hope you enjoy your purchase for many years to come.

Best wishes,

The domli Team

Rated 5 out of 5 stars

Good quality product

Good quality product
Super quick delivery
Very happy

5 June 2026
www.domli.co.uk logo

Reply from www.domli.co.uk

Hello Alison,

Thank you for your fantastic 5-star review.

Simple feedback like this is always a pleasure to receive! We're delighted to hear that you're happy with both the quality of your product and the speedy delivery.

Our team works hard to ensure customers receive great products as quickly as possible, so it's wonderful to know we've hit the mark.

Thank you for choosing domli. We hope to see you again in the future.

Kind regards,

The domli Team

Rated 5 out of 5 stars

Really good quality product and arrived…

Really good quality product and arrived really quickly. Very happy with my purchase.

28 May 2026
www.domli.co.uk logo

Reply from www.domli.co.uk

Hello Cerys,

Thank you for taking the time to leave us a 5-star review.

We're delighted to hear that you're pleased with the quality of your purchase and that it arrived with you so quickly. There's nothing better than knowing a customer is happy with both the product and the service they received.

We really appreciate your support and your kind feedback. Thank you for choosing domli, and we hope you enjoy your purchase for many years to come.

Best regards,

The domli Team

Rated 5 out of 5 stars

Amazing table and really good quality

Amazing table and really good quality, quick delivery and nice delivery man, would recommend

4 June 2026
www.domli.co.uk logo

Reply from www.domli.co.uk

Hello Haley,

Thank you for your wonderful 5-star review.

We're thrilled to hear that you're so pleased with your table and that the quality lived up to your expectations. It's also great to know that your order arrived quickly and that our delivery partner provided a positive experience.

We take pride in both our products and the service that accompanies them, so your feedback means a great deal to us.

Thank you for your recommendation and for choosing domli. We hope you enjoy your new table for many years to come.

Warm regards,

The domli Team

Rated 5 out of 5 stars

Worktops

I originally ordered two worktops from B&Q but after being messed around for over two months I cancelled them and ordered two more from Domli, I received them within 3 days and saved over £200.
Top notch service and the worktops are excellent 👍🏻

27 May 2026
www.domli.co.uk logo

Reply from www.domli.co.uk

Hello Paul,

Thank you for taking the time to leave such a fantastic 5-star review.

We're sorry to hear that you experienced delays elsewhere, but we're delighted that we were able to get your worktops to you quickly and provide a much smoother experience.

It's especially pleasing to hear that not only did your order arrive within a few days, but that you also found excellent value for money. We work hard to offer high-quality products at competitive prices without compromising on service.

Thank you for your kind comments about both our team and your new worktops. We truly appreciate your business and your recommendation.

Enjoy your new worktops, and thank you for choosing domli.

Best wishes,

The domli Team

Rated 5 out of 5 stars

Oiled finished table top

The quality and oiled finish is perfect, allowing us to finish our project with a flourish. Well packed and delivered right on time. Praise where it’s due.

2 June 2026
www.domli.co.uk logo

Reply from www.domli.co.uk

Hello Annette,

Thank you for your fantastic 5-star review.

We're delighted to hear that the quality and oiled finish were exactly what you were looking for and helped put the finishing touches on your project. There's something especially rewarding about seeing a project come together, so it's wonderful to know our product played a part in that.

We're also pleased that your order arrived well packaged and right on schedule. We put a great deal of care into both the manufacture and delivery of our products, so it's always appreciated when customers notice.

Thank you for your kind words and for giving praise where it's due. We truly appreciate your support and thank you for choosing domli.

Best regards,

The domli Team

Rated 3 out of 5 stars

Visible machining marks

The top that arrived with my desk had visible machining and sanding marks all over it, other people might not notice/be bothered, but I am a woodworker and it really stood out to me. I chose to rectify this myself rather than have the hassle of sending it back for something that is probably standard rather than a poor example, but it shouldn’t have been supplied in this condition.

2 June 2026
www.domli.co.uk logo

Reply from www.domli.co.uk

Hello Mr McGill,

Thank you for taking the time to leave a Trustpilot review.

I am sorry to learn that you are disappointed with the overall quality of your desktop. Customer satisfaction is extremely important to us, and we take all feedback seriously.

Having reviewed our records, I am unable to find any previous correspondence regarding the quality concerns you have raised. As we were not aware of the issue, we have not had the opportunity to investigate or put matters right for you.

To help resolve this, I have contacted you directly via email and would welcome the opportunity to discuss your concerns in more detail. Once we have a better understanding of the issues you have experienced, we will do our best to work towards a satisfactory resolution.

I look forward to hearing from you.

Kind regards,

Greg
Domli Limited

Rated 5 out of 5 stars

Great process from start to finish

Great process from start to finish, couldn’t have asked for better service and product is just what we ordered.

2 June 2026
www.domli.co.uk logo

Reply from www.domli.co.uk

Hello Dan,

Thank you for your wonderful 5-star review.

We're delighted to hear that you had a great experience from start to finish and that both the service and product met your expectations. We work hard to ensure every order runs as smoothly as possible, so it's fantastic to know that everything arrived exactly as you had hoped.

Your kind feedback means a great deal to the team, and we're grateful that you took the time to share your experience.

Thank you for choosing domli. We hope to be of service again in the future.

Kind regards,

The domli Team

Rated 5 out of 5 stars

Very pleased with desk and prompt…

Very pleased with desk and prompt delivery.

1 June 2026
www.domli.co.uk logo

Reply from www.domli.co.uk

Hello Simon,

Thank you for your 5-star review.

We're delighted to hear that you're very pleased with your desk and that your order was delivered promptly. Providing high-quality products alongside a reliable service is something we take great pride in, so it's wonderful to know we've met your expectations.

Thank you for choosing domli and for taking the time to share your feedback. We hope you enjoy your new desk for many years to come.

Best wishes,

The domli Team

Rated 5 out of 5 stars

Good communication 👏

Good communication throughout the process and a speedy delivery service

1 June 2026
www.domli.co.uk logo

Reply from www.domli.co.uk

Hello Richard,

Thank you for your fantastic 5-star review.

We're pleased to hear that you found our communication clear and helpful throughout the process and that your order was delivered quickly. Keeping our customers informed every step of the way is important to us, so it's great to know that this contributed to a positive experience.

We appreciate you taking the time to share your feedback and thank you for choosing domli.

Kind regards,

The domli Team

Rated 5 out of 5 stars

Have over time ordered a few different…

Have over time ordered a few different pieces from Domli. Always arrive on schedule, well packed and protected and in perfect condition. Recommended.

1 June 2026
www.domli.co.uk logo

Reply from www.domli.co.uk

Hello James,

Thank you for your fantastic review and, most importantly, for being a returning customer.

There is no greater compliment than a customer choosing to come back to us time and again, so we're delighted to hear that you've ordered several pieces from domli since 2024 and have consistently had a positive experience.

It's great to know that your orders have arrived on schedule, well protected, and in perfect condition. We take a great deal of care with both the manufacture and packaging of our products, so your feedback is greatly appreciated.

Thank you for your continued support and recommendation. We look forward to helping with your next project whenever the time comes.

Best wishes,

The domli Team

Rated 5 out of 5 stars

Always excellent service from Domli

Always excellent service from Domli. Quality products at great prices and well organised delivery. We have previously purchased a table top which we used to build our own dining table and have just purchased a large work surface which is going to be a new desk top in the office. We are looking forward to ordering more work surfaces from Domli when we redo our kitchen next year. Highly recommend!

1 June 2026
www.domli.co.uk logo

Reply from www.domli.co.uk

Hello S Moore,

Thank you for your wonderful review and for your continued support of domli.

It's fantastic to hear that you've returned to us for multiple projects and that you've been consistently pleased with our products, pricing, and delivery service. We love hearing how customers use our products in creative ways, and it's great to know that one of our table tops became part of your bespoke dining table and that your latest purchase will serve as a new office workspace.

We're especially pleased to hear that you're already planning to use domli products as part of your kitchen renovation next year. Repeat custom and recommendations like yours mean a great deal to our team and are the best endorsement we could ask for.

Thank you once again for your kind words and recommendation. We look forward to helping bring your future projects to life.

Warm regards,

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