www.domli.co.ukReviews 

1,552
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 505 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, including worktops, tables, and shelves, often highlighting the beautiful wood and excellent craftsmanship. The delivery service is frequently commended for its speed, efficiency, and careful packaging, ensuring items arrive in good condition. Many people express satisfaction with the overall service, noting the ease of ordering and the helpfulness of the staff. However, some customers experienced issues with delivery, including delays, items arriving damaged, or problems with the courier service. A few reviewers also mentioned receiving incomplete orders or having difficulty with communication regarding delivery updates.

What people talk about most

Product

Clients share positive opinions on product quality, with many reviewers expressing satisfaction with the... See more

Quality

Users describe positive interactions with quality, frequently praising the high quality of products,... See more

Delivery service

Consumers find delivery service to be positive, frequently praising its speed and efficiency, with many items... See more

Order

Customers consistently note positive experiences with order, praising the easy ordering system and clear... See more

Service

People report positive experiences with service, often highlighting excellent communication, quick delivery,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Such a great company!! I was dubious to say the least. I hadn’t heard of the company before and the prices seemed too good to be true. Firstly the quality of the wooden worktops (oak, both 60 and 90cm... See more

Rated 5 out of 5 stars

I have bought several items now from Domil and all have been excellent. I’ve had oak worktops, table top and bench top, all of which have been lovely, good quality wood. The delivery company didn’t de... See more

Rated 5 out of 5 stars

The delivery was cancelled because the courier said they hadn't received the worktops. No info about when they will be delivered. Disappointed as I was hoping to get them in tomorrow. Since my fi... See more

Company replied

Rated 5 out of 5 stars

I ordered a bespoke circular table with cast iron base. I had various emails with staff about details required and each time they were super helpful. When my table arrived it was very well packaged. I... See more

Company replied


Company details

  1. Home Improvement Store

Written by the company

At domli, we specialise in providing natural, high-quality products for your home. Solid oak chopping boards, floating shelves and custom desks are just some of the unique items that our product experts have curated from around the globe. Sustainably sourced with swift delivery - that's the domli difference.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,552)

474 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Easy ordering system

Easy ordering system. Kept up to date and delivered promptly. Couple of minor flaws in wood but overall good

11 June 2026
www.domli.co.uk logo

Reply from www.domli.co.uk

Hello Janice,

Thank you for taking the time to leave us a 4-star review.

We're pleased to hear that you found our ordering process straightforward, that we kept you updated throughout, and that your oak worktop was delivered promptly.

We're sorry to read that you noticed a couple of minor flaws in the timber. As every solid oak worktop is unique, natural characteristics are to be expected, but we'd be happy to take a closer look to ensure everything is as it should be.

If you could email a few photographs of the areas you are referring to, along with your order number, to info@domli.co.uk, one of our team will be happy to review them and assist you further.

Thank you for choosing domli, and we appreciate your feedback. We look forward to hearing from you.

Kind regards,

The domli Team

Rated 5 out of 5 stars

Good solid table and chairs

Deliver was quick and kept up to date with delivery date and times. It allowed me to plan my working day at home to await delivery. Table was easy to assemble and satisfied with my purchase.

15 June 2026
www.domli.co.uk logo

Reply from www.domli.co.uk

Hello Paula,

Thank you for taking the time to leave us a wonderful 5-star review.

We're delighted to hear that you were kept well informed throughout the delivery process and that the updates made it easier to plan your day. It's also great to know that your oak table was straightforward to assemble and that you're pleased with your purchase.

We hope you enjoy your new oak table, bench, and chairs for many years to come. Thank you once again for choosing domli and for your recommendation—it really does mean a lot to our team.

Kind regards,
The domli Team

Rated 5 out of 5 stars

Our delivery drivers

Our delivery drivers, Darren and Oli were fantastic. They brought our worktops around the back and into the kitchen for us.
Thank you both!

18 June 2026
Unprompted review
www.domli.co.uk logo

Reply from www.domli.co.uk

Hello Carol,

Thank you for your wonderful review.

We're delighted to hear that Darren and Oli provided such a positive delivery experience.

Delivering large and heavy worktops can be challenging, so it's great to know that they went the extra mile to bring them around the back and into your kitchen for you.

We'll be sure to pass your kind comments on to them, as recognition like this is always appreciated.

Thank you for choosing domli. We hope you're delighted with your new worktops and wish you all the best with your project.

Kind regards,

The domli Team

Rated 5 out of 5 stars

Great company and fab communication

Great company and fab communication! I love the ethics behind the company. I had a query and Lucie was excellent. She made things run smoothly and was quick to respond. We love the table we ordered.

11 June 2026
www.domli.co.uk logo

Reply from www.domli.co.uk

Hello Jenny,

Thank you for your fantastic 5-star review.

We're delighted to hear that you had such a positive experience with domli and that our values and approach as a business resonated with you. Building great products is important to us, but so is operating in a responsible and ethical way, so your comments are especially appreciated.

It's wonderful to hear that Lucie was able to assist with your query and help everything run smoothly. I have shared the review with Lucie and have passed on your kind words to her, as she will be thrilled to know her efforts made a difference.

And just as important, we're delighted that you love your new table. Thank you for placing your trust in us and for taking the time to share your experience.

Warm regards,

The domli Team

Rated 5 out of 5 stars

Worth every single penny

Worth every single penny - fabulous!

10 June 2026
www.domli.co.uk logo

Reply from www.domli.co.uk

Hello Alan,

Thank you so much for your fantastic 5-star review!

We're delighted to hear that you feel your purchase was worth every penny and that you're so pleased with it. Feedback like yours means a great deal to our team, who work hard to deliver products and service that our customers can genuinely enjoy.

Thank you for choosing Domli, and we hope to welcome you back again in the future.

Kind regards,

The Domli Team

Rated 5 out of 5 stars

Brilliant Service

Brilliant customer service. Really clear communication between us for a bespoke item order and the delivery service was spot on. The products are very high quality too. Highly recommended.

10 June 2026
www.domli.co.uk logo

Reply from www.domli.co.uk

Hello Terry,

Thank you for taking the time to leave such a great 5-star review.

We're delighted to hear that you were pleased with both the customer service you received and the quality of your bespoke item. Clear communication is especially important when creating custom pieces, so it's great to know that the process met your expectations from start to finish.

We're also pleased that the delivery service was spot on and that you're happy with the quality of the finished product.

Thank you for your recommendation and for choosing Domli. We truly appreciate your support and hope to be of service again in the future.

Kind regards,

The Domli Team

Rated 5 out of 5 stars

Really impressed with Domli

Really impressed with Domli. The whole process was easy, from payment to delivery. Everything arrived quickly and was extremely well packaged.
The quality of the solid oak shelves is excellent!
Beautiful dense oak and flawless powder-coated brackets.
You can tell a lot of care has gone into the product.
Highly recommend!

8 June 2026
Unprompted review
www.domli.co.uk logo

Reply from www.domli.co.uk

Hello Zoe,

Thank you for your fantastic 5-star review.

We're delighted to hear that you were impressed with your experience from payment through to delivery. We put a great deal of care into every stage of the process, so it's wonderful to know that your shelves arrived quickly, securely packaged, and met your expectations.

It's especially pleasing to hear your comments about the quality of the solid oak and powder-coated brackets. Our team takes great pride in sourcing high-quality materials and crafting products that are built to last, so your feedback is greatly appreciated.

Thank you for your recommendation and for choosing Domli. We hope you enjoy your new shelves for many years to come.

Kind regards,

The domli Team

Rated 5 out of 5 stars

Lovely oak for shelves and desk

Lovely oak for shelves and desk. Delivered quickly.

8 June 2026
www.domli.co.uk logo

Reply from www.domli.co.uk

Hello Dawn,

Thank you for your wonderful 5-star review.

We're delighted to hear that you're pleased with the quality of your oak shelves and desk, and that your order was delivered quickly.

Our team takes great pride in producing high-quality solid oak furniture and shelving, so it's fantastic to know that you're happy with your purchase.

Thank you for choosing domli and for taking the time to share your experience. We truly appreciate your support.

Kind regards,

The domli Team

Rated 5 out of 5 stars

Excellent quality table

I ordered a bespoke circular table with cast iron base. I had various emails with staff about details required and each time they were super helpful. When my table arrived it was very well packaged. I am thrilled with it. Workmanship is excellent. Would definitely recommend.

8 June 2026
Unprompted review
www.domli.co.uk logo

Reply from www.domli.co.uk

Hello Luvacat,

Thank you for taking the time to leave such a wonderful 5-star review.

We're delighted to hear that you're thrilled with your bespoke circular table and that our team was able to assist you throughout the design process. Creating custom pieces is always a collaborative effort, so it's fantastic to know that our communication and support helped make the experience a positive one.

We're also pleased that your table arrived well packaged and that the workmanship met your expectations. Our craftsmen take great pride in every piece they produce, and feedback like yours makes all the hard work worthwhile.

Thank you for your recommendation and for choosing domli. We hope you enjoy your beautiful new table for many years to come.

Kind regards,

The domli Team

Rated 5 out of 5 stars

Friendly customer service and the…

Friendly customer service and the delivery was brought in to our house by two helpful delivery men

5 June 2026
www.domli.co.uk logo

Reply from www.domli.co.uk

Hello,

Thank you for your lovely 5-star review.

We're so pleased to hear that you found our customer service team friendly and helpful throughout your experience with us. It's also great to know that the delivery team made a positive impression and helped bring your order safely into your home.

We believe that great service doesn't end when an order leaves our workshop, so we're delighted that both our team and our delivery partners helped make the process a smooth one.

Thank you for choosing domli and for taking the time to share your feedback. We hope you enjoy your purchase for many years to come.

Best wishes,

The domli Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look