I needed to restore a DNS server that had fallen into disuse. Times have changed. Simon and Markus were polite and efficient and provided superb support and a good eye for debug as I worked. They... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
This company were very helpful in helping me change my email address and password after I had misplaced them. They adhered to good security measures by phoning me on a previously approved phone number... See more
Company replied
Outstanding support, with knowledgeable staff (I had submitted a support request for an unusual issue). Not only they solved the issue, but there was a friendly and helpful follow-up, step by step, un... See more
Company replied
domaindiscount24 support is so efficient! we had serious problems with all our websites. they, Markus Jupp responded to our emergency mail within minutes and gave us the answers we needed. Everything... See more
Company details
Written by the company
Seit über 20 Jahren sind wir das benutzerfreundliche Domain-Portal für Privatkunden und Unternehmen. Dank der großen Auswahl an Domainendungen finden Sie bei uns den richtigen Domainnamen für Ihr Online-Projekt inklusive Zusatzleistungen wie Web- und Mail Hosting oder SSL. Wir verbinden umfangreichen Service mit günstigen Preisen - verpassen Sie also auf keinen Fall unsere Sonderangebote 😉
Contact info
Im Oberen Werk 1, 66386, Sankt Ingbert, Germany
- +49 (0) 6894 - 9396 850
- news@domaindiscount24.com
- domaindiscount24.com
4.7
Excellent
291 reviews
Replied to 33% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I’ve been using them for about 20 years…
I’ve been using them for about 20 years now, and my experience has consistently been positive throughout that time.
Customer support has also been solid whenever I’ve needed it. On the rare occasions I’ve had questions or required assistance, responses have been timely and helpful, without unnecessary back-and-forth.
Overall, after two decades of use, I can say this is a dependable registrar that has earned my trust. I wouldn’t hesitate to recommend them to anyone looking for a long-term, hassle-free domain management solution.
14 April 2026
Unprompted review
Quick response time and precise answers…
Quick response time and precise answers - no information pingpong ;-)
8 April 2026
Unprompted review
Prompt and professional
I had a tricky issue and the support people responded quickly and professionally to resolve my problem.
24 March 2026
Unprompted review
Responsetime excellent!
Responsetime excellent!
No AI agent (which is very much appreciated!), but extremely competent, helpful and friendly people!
Problem solved within minutes.
Thank you.
18 March 2026
Unprompted review
Good service and everything went…
Good service and everything went smoothly. In the end, that’s what really matters. ⭐
13 March 2026
Unprompted review
Fast respond
Customer support responds very quickly to inquiries and provides competent information or solves the problem.
11 March 2026
Unprompted review
Great to have this internet supplier
I've been a client for many years. Any problems till now. Anytime I needed support, it was a great experience. Big competence, friendly and accurate support. Easy to implement the suggested solution.
5 March 2026
Unprompted review
Reply from domaindiscount24
Thank you for your wonderful review and for being a loyal customer over the years. ⭐⭐⭐⭐⭐
We appreciate your long-standing trust and are delighted to hear that your experience with our services and support has consistently been positive. Providing competent, friendly, and precise assistance whenever our customers need help is something our team takes great pride in.
I have had an amazing few years with…
I have had an amazing few years with the domandiscount 24 they have looked after me and been very helpful. I highly recommend them and we’ve only moved because we’ve got all our Software under one company now to make the logistics easier. I’d like to also add that Simon from TECH support was fantastically helpful and I wished them the best.
6 March 2026
Unprompted review
Reply from domaindiscount24
Thank you very much for your kind review and for being a valued customer over the years. ⭐⭐⭐⭐⭐
We’re truly pleased to hear that you had such a positive experience with domaindiscount24 and that our team was able to support you throughout that time. Long-term relationships with our customers mean a lot to us, and it’s wonderful to know that you felt well looked after.
We completely understand your decision to consolidate your software and services under one provider to simplify logistics. That’s a very practical step as businesses grow and streamline their operations.
A special thank you as well for mentioning Simon from our Technical Support team. We’ll be sure to share your kind words with him feedback like yours is always greatly appreciated and motivates our team to continue delivering the best possible support.
This company were very helpful in helping me regain access to my domain account after a change of email address.
This company were very helpful in helping me change my email address and password after I had misplaced them. They adhered to good security measures by phoning me on a previously approved phone number. The caller was helpful and polite. I was concerned before I contacted them, but felt must better that the issues were resolved quickly, efficiently and without any fuss. Thank you Markus of domaindiscount24.
2 March 2026
Unprompted review
Reply from domaindiscount24
We’re glad we were able to help you quickly regain access to your domain account. Situations like this can understandably be stressful, so it’s important to us that the process is handled securely, efficiently, and with clear communication.
Protecting our customers’ accounts is a top priority, which is why our team follows strict verification and security procedures, such as confirming details through previously approved contact information. It’s great to hear that this gave you confidence during the process.
We will also make sure that Markus receives your kind feedback. Our support team works hard to provide professional and friendly assistance, and it’s always rewarding to hear when their efforts make a positive difference.
Thank you again for your trust in domaindiscount24. If you ever need help with your domains or account management, our team will always be happy to assist.
Responsive,quick and to the point.
Responsive,quick and to the point.
And works perfectly.
24 February 2026
Unprompted review
Reply from domaindiscount24
Thank you for the great feedback!
We’re glad to hear that your experience with our support team was responsive, quick, and straight to the point and most importantly, that everything is now working perfectly.
Providing efficient assistance and clear solutions is exactly what we aim for, so it’s great to know this made a difference for you. If you ever need help again, our team will be happy to assist. Thanks again for taking the time to share your experience! 😊
Reply from domaindiscount24
Thank you for the great feedback! We’re delighted to hear everything went smoothly and quickly. Looking forward to supporting you again.
The phone support is very friendly and…
The phone support is very friendly and helpful!
Thank you!
17 February 2026
Unprompted review
Reply from domaindiscount24
Really appreciate your kind words! Speed and quality are what we aim for every time. Thanks for choosing us 👍
If you need more than just a domain name
I have run servers on the internet for more than 25 years and have used several registrars before I found Domaindiscount24 18 years ago. This provider offers all features I could wish for and has always been very reliable. I highly recommend it for users who want full control over their domains including DNS administration.
10 February 2026
Unprompted review
Reply from domaindiscount24
Thank you for such a thoughtful and detailed review especially coming from someone with over 25 years of experience running servers. That truly means a lot to us.
We’re proud to hear that Domaindiscount24 has been your trusted registrar for 18 years and continues to deliver the reliability, flexibility, and full DNS control you expect. Power users and professionals who value transparency and technical depth are exactly who we build for.
We appreciate your recommendation and your long-standing trust. It’s customers like you who motivate us to keep raising the bar.
DD24 is not able to provide a simple payment process
We registered 40+ domains with DD24. Unfortunately, they are unable to offer a simple payment process for a Swiss company. Each domain is billed individually by credit card (!!). Despite this, their website states: 'User-friendly domain portal for private customers and businesses'. It also says 'Team Internet – As a global team, we are constantly working on improvements'. It seems this company cannot deliver on its promises. What a shame!
9 February 2026
Unprompted review
Reply from domaindiscount24
Thank you for taking the time to share this detailed feedback and for managing such a substantial portfolio of domains with Domaindiscount24.
We completely understand how managing 40+ domains with individual credit card transactions can feel unnecessarily complex, especially for a Swiss business with structured accounting requirements. Your expectation of a more consolidated and streamlined billing process is absolutely reasonable.
While our current setup supports many different customer needs, we recognize that larger portfolios require more flexible invoicing and payment options. Feedback like yours is important and has been shared internally with the relevant teams as we continue to improve both our portal experience and our billing capabilities.
If you’re open to it, we would welcome the opportunity to review your specific setup and explore potential alternatives or workarounds that might simplify your payment process.
DD24 = best service
DD24 = best support service I've ever seen with computer providers. Quick, professional and to the point.
5 February 2026
Unprompted review
Reply from domaindiscount24
Thank you for the great feedback! We’re delighted to hear everything went smoothly and quickly. Looking forward to supporting you again.
very satisfied
I was surprised how fast they respond to my request. the same with all followed communication. given me options to choose and clear solution with steps to follow.
3 February 2026
Unprompted review
Reply from domaindiscount24
Thank you for the 5 stars! We’re glad we could deliver a seamless experience.
The support centre functions excellent
The support centre functions excellent, providing timely and clear answers.
27 January 2026
Unprompted review
Reply from domaindiscount24
Thank you for the great feedback! We’re delighted to hear everything went smoothly and quickly. Looking forward to supporting you again.
Never been disappointed!
"I’ve been with domaindiscount24 for years and have never been disappointed by their support. Usually, you get a comprehensive response and help immediately after sending a request. This is how it should be! Jens
21 January 2026
Unprompted review
Fast response times and qualified help
What I really like is the quick response time and the fact that you quickly understand the issue and can actively help. This isn't the first time that a problem has been solved very quickly and competently. Thank you very much for that.
8 December 2025
Unprompted review
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