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Review summary

Created with AI, based on recent reviews

Considering 39 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. The service provided is often described as excellent, with many people noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience. However, some customers also noted issues with the speed and repetitive nature of communication, mentioning that they were repeatedly asked for documents already submitted. A few other people also felt that the process was delayed, leading to frustration and lost time.

What people talk about most

Staff

Reviewers consistently express high satisfaction with the staff, highlighting their helpfulness,... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the helpfulness and... See more

Customer service

Users describe positive interactions with customer service. Customers consistently praise the helpfulness and... See more

User experience

Clients share positive opinions on user experience, highlighting the seamless and hassle-free process. Many... See more

Response time

Customers generally report positive experiences with response times. Many praise the prompt communication,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Doddl provided the best broker and advisory service throughout our process of buying our home. Nadia, Tara and the wider team made the process extremely easy and were always on hand to answer question... See more

Rated 5 out of 5 stars

Our journey with Doddl started less than three months ago. We had previously been with another broker who wasn’t truly helping us, so my husband and I switched to Doddl — and that was the best d... See more

Rated 5 out of 5 stars

My partner & I used Doddl as our mortgage advisors for the purchase of our first home. From start to finish, the service was incredible! The team brought us through the entire process in a quick... See more

Rated 5 out of 5 stars

Doddl were excellent to work with and provided support throughout each stage of the process. Jeffrey, Daniel, and Alex were all on hand to answer any questions we had and explain everything in a clear... See more


Company details

  1. Mortgage Broker

Information provided by various external sources

Free, secure and impartial, doddl is a mortgage switching service that allows you to calculate savings and review rates when switching your mortgage.


Contact info

4.8

Excellent

TrustScore 5 out of 5

63 reviews

5-star
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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Outstanding support throughout mortgage process

Doddl were incredible in helping us every step of the way in getting our mortgage, from help in getting mortgage approval ready, all the way to mortgage drawdown, we felt supported and empowered in the decisions we made regarding our mortgage choice.

Maureen demonstrated excellent knowledge on all the mortgage options available to us and was incredibly patient in explaining the process to us and answering any questions or concerns we had.

I would recommend Doddl and Maureen to anyone looking into applying for a mortgage.

7 November 2022
Unprompted review
Rated 5 out of 5 stars

I can't speak highly enough about doddl…

I can't speak highly enough about doddl and their wonderful team, Diane, Catriona, and Shane to name just a few. So professional and dedicated they went above and beyond to get us the best deal on our mortgage. They always dealt with our queries immediately and were quickly on hand to sort out any issues, which made the whole process a dream to complete. We have absolutely no problem at all in recommending doddl and it's really fantastic team should you need a truly excellent mortgage broker. Many thanks to all of the doddl team for all that you did for us. Dermot and Siobhan, Limerick.

28 October 2022
Unprompted review
Rated 5 out of 5 stars

I contacted many brokers while…

I contacted many brokers while searching for a mortgage but the ladies at Doddle had the best customer service. They help me from the start and were able to find me a mortgage that suits my needs. Celly, Caoimhe and Caitriona are not only fantastic in their job but a pleasure to deal with over the phone or email. Always very quick at responding and keeping updated over all the stages of the process. I high recommend Doddle!

18 February 2022
Unprompted review

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