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Review summary

Created with AI, based on recent reviews

Considering 39 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. The service provided is often described as excellent, with many people noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience. However, some customers also noted issues with the speed and repetitive nature of communication, mentioning that they were repeatedly asked for documents already submitted. A few other people also felt that the process was delayed, leading to frustration and lost time.

What people talk about most

Staff

Reviewers consistently express high satisfaction with the staff, highlighting their helpfulness,... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the helpfulness and... See more

Customer service

Users describe positive interactions with customer service. Customers consistently praise the helpfulness and... See more

User experience

Clients share positive opinions on user experience, highlighting the seamless and hassle-free process. Many... See more

Response time

Customers generally report positive experiences with response times. Many praise the prompt communication,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Doddl provided the best broker and advisory service throughout our process of buying our home. Nadia, Tara and the wider team made the process extremely easy and were always on hand to answer question... See more

Rated 5 out of 5 stars

Our journey with Doddl started less than three months ago. We had previously been with another broker who wasn’t truly helping us, so my husband and I switched to Doddl — and that was the best d... See more

Rated 5 out of 5 stars

My partner & I used Doddl as our mortgage advisors for the purchase of our first home. From start to finish, the service was incredible! The team brought us through the entire process in a quick... See more

Rated 5 out of 5 stars

Doddl were excellent to work with and provided support throughout each stage of the process. Jeffrey, Daniel, and Alex were all on hand to answer any questions we had and explain everything in a clear... See more


Company details

  1. Mortgage Broker

Information provided by various external sources

Free, secure and impartial, doddl is a mortgage switching service that allows you to calculate savings and review rates when switching your mortgage.


Contact info

4.8

Excellent

TrustScore 5 out of 5

63 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Exceptional support

Exceptional support. Helpful, proactive and patience of the saints. The team were brilliant from end to end. I would thoroughly recommend Doddl. Nadia, Hazel, Celly and team - a sincere thank you.

9 May 2025
Unprompted review
Rated 5 out of 5 stars

Great service from the team

Great service from the team, make the whole process very easy and straightforward. Would highly recommend. Shane and Kevin always a pleasure to work with as well as all the other members of the team.

28 February 2025
Unprompted review
Rated 5 out of 5 stars

Ordered a baby cutlery set last month…

Ordered a baby cutlery set last month and emailed to see when it would arrive to be told it could be lost in transit. 2 days later I received the replacement and very happy with it. Yesterday the original one appeared to our surprise so immediately emailed doddl to say I would send it to them and received an email saying keep it. Brilliant customer service, what a welcome change to deal with an excellent company. Definitely recommend

14 March 2025
Unprompted review
Rated 5 out of 5 stars

We Thank God for Doddl

Everyone at Doddl, including Kate, Celly, Aaron and Nathan, have been exceptional. We couldn’t have done it without their help and support. Our situation was difficult at first and we weren’t ready when we thought we were but Celly helped prepare us, told us how to get ready as first time buyers and supported us with resources and information. Honestly I thank God for doddl because the fact that we now hold our keys in our hands and are getting ready to move in is nothing short of amazing. I have told everyone that would listen about doddl and I’ll continue to do so. I appreciate all your help and we will continue to work with doddl as we plan on getting other houses in the future.

Thank you very much to all of you for being part of our journey, you all literally make people’s lives better. You should all be exceptionally proud of yourselves for doing this job!

16 December 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend Doddl

Doddl provide an outstanding service for anyone navigating the complexities of securing a mortgage in Ireland! Their team is incredibly knowledgeable, professional, and genuinely committed to helping their clients find the best possible deal. From start to finish, our dealings with Doddl were seamless and stress-free.

One of the standout aspects of Doddl is their transparency. They always took the time to explain every step to me, ensuring I was fully informed. Their online, user-friendly portal made it very easy to manage my application.

What truly impressed me was the personalised service. Doddl's brokers listened carefully to my needs and provided tailored advice that felt specific to my situation, rather than a one-size-fits-all approach. They worked tirelessly to secure a competitive rate, which made a huge difference to my budget.

If you’re in the market for a mortgage in Ireland, I can’t recommend Doddl highly enough. For me personally, they turned what felt like an overwhelming task into a smooth, guided journey. Five-star service!

We used the services of Beam Solicitors, who work in partnership with Doddl. Mike and Kim’s expertise and efficiency made the legal side of the mortgage process seamless and stress-free. They’re incredibly responsive, professional, and take the time to explain everything clearly. I felt completely confident and supported throughout. Highly recommend Beam for anyone navigating property transactions!

3 December 2024
Unprompted review
Rated 5 out of 5 stars

I cannot recommend Doddl enough!

I cannot recommend Doddl enough! From start to finish they were an absolute pleasure to work with and so down to earth and looked after us so well. Special shoutout to Clodagh, Celly and Emma! They made the experience a breeze! They took what can be a stressful and daunting process and made it so simple and easy to understand. If you're thinking about a broker just choose them, you wont regret it!

6 October 2024
Unprompted review
Rated 5 out of 5 stars

Thanks a Million to the team "Doddl.ie"

Thanks a Million to Aislinn, Celly, Diane and entire Doddl.ie team for supporting us through our mortgage journey. We know how daunting the process can be.. but this team made it quite simple. Their proactive approach made this super easy. They take time to listen to you and your need. Kudos to the amazing team at Doddle.ie

14 October 2024
Unprompted review
Rated 5 out of 5 stars

Took what is a very stressful process…

Took what is a very stressful process and really simplified every step of the journey. Always available to answer any questions and just a pleasure to deal with throughout. Would highly recommend.

1 August 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service, highly recommend

We cannot recommend Doddl highly enough. From start to finish the team made the process as seamless as possible which as a first time buyer brought a lot of reassurance. The team members working with us included Jeff, Sadhbh and Kate who were all very professional and prompt with any query we had. The portal is also very convenient for uploading documents and makes the process very transparent. We had a very positive experience with the Doddl team and are very grateful for their service

26 July 2024
Unprompted review
Rated 5 out of 5 stars

Unbelievable service

We used doddl for our recent house purchase and I honestly have been recommending them to anyone who will listen. From the beginning with Catherine to completion with Nadia they have been excellent. Our knowledge of the mortgage procedure & general house buying in Ireland was non existent so having people on your side who took care of everything was such a relief.
Also special mention to Teresa who looked after our life insurance.. what a star. We had quite a journey with it and she was such a support. Always there to reassure us when things got a bit hairy and there when we finally got over the line!
Couldn’t recommend the whole team enough!

21 June 2024
Unprompted review
Rated 5 out of 5 stars

Would Recommend Doddl to Any First Time Buyers

We used Doddl for our mortgage process and it was one of the best decisions we made.

Lorraine, Sadhbh, Nadia and Kate were absolutely amazing and helped us throughout the entire process.

Doddl also can help with mortgage insurance and building insurance, ensuring we got a very competitive cover cost for both and removing the need for us to do the heavy lifting.

Doddl were also able to connect a flat rate, partnered solicitor who helped us complete the Conveyancing within 7 weeks!

All in all, it was a fantastic (free) service which helped us find the perfect house at a very competitive interest rate. Would recommend to any first time buyers.

27 May 2024
Unprompted review
Rated 5 out of 5 stars

Amazing experience throughout!

I can't thank doddl enough for their time and patience with my mortgage process. I dealt with Tara and Nadia throughout and they were absolutely fantastic. As a single applicant, there can be challenges especially in this climate of high interest rates but they made the process so easy for me. The online portal is a "doddl" and so easy to use. I would highly recommend Doddl for anyone going through a mortgage process or switching their mortgage. I really can't thank Tara and Nadia enough. They were amazing from start to finish.

30 April 2024
Unprompted review
Rated 5 out of 5 stars

Great experience

Entire team at Doddl were extremely professional, helpful, insightful and proactive. They were available to answer our many questions and helped us through the very stressful process of mortgage approval. They also assisted with mortgage insurance and made that process seamless. Thank you to Catherine, Nadia, Teresa, Diane, and Kate for all your assistance.

5 December 2023
Unprompted review
Rated 5 out of 5 stars

Couldn't recommend enough

Couldn't recommend enough. Fantastic experience with Doddl - Aislinn & Catherine were both amazing from start to finish. The professionalism and approachability exceeded beyond expectations. I will surely be recommending to anyone who will lend an ear.

14 January 2024
Unprompted review
Rated 5 out of 5 stars

I worked with Doddl on my mortgage for a stage payment self build

I worked with Doddl on my mortgage for a complicated renovation of a derelict listed property. Where banks failed Doddl succeeded. The team from Martina down to everyone I came into contact with from the application process, life assurance, completions are thoroughly experts at what they do but are also incredibly nice to deal with. We are about to finally move into our new home and Doddl played a massive part in us getting there. Thank you all so much

4 January 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service!

I just moved in to my home with the help of Doddl! I would highly recommend working with Doddl when purchasing a home. They were absolutely fantastic to deal with and made the whole process so easy and straightforward for me when I was clueless!! I worked with Mairead, Sadhbh, Teresa and Nadia and they were all so helpful, knowledgeable, really quick to get back to me and follow up on things and so friendly and lovely to deal with in general.
I have already mentioned the Doddl team to family and friends and will recommend them to anyone I know looking at a mortgage!

10 November 2023
Unprompted review
Rated 5 out of 5 stars

Would recommend

My husband and I just switched our mortgage with the help of doodl. Would definitely recommend- the portal is so handy for uploading documents and also found the chat feature handy to use if we had any questions. While there were different team members handling the application we found this seamless as everyone was clear on our application, what needed to be done etc would recommend

20 October 2023
Unprompted review
Rated 1 out of 5 stars

Not worth the headache

Had to deal with them twice and both times were highly frustrating. Biggest issues with doddl is you get passed from one person to another. In the two dealings with them I probably had contact with at least 15 different staff members. We ended up wasting time chasing people and having to explain our situation repeatedly as staff kept changing. The whole process was protracted and slow and we felt we did a lot more leg work than we should have for a company that was being paid over 3 grand in commission. Some staff are good at their job but it's hard to get anyone to see it through to the end. I'm sure there are much better brokers out there in a smaller company that might offer a more personalised approach. I don't think we ended up getting a good service or good financial advice. In fact when we ended up following their advice and taking out a 2 year fixed term and then renegotiating for a new deal with an alternative provider they completely backtracked on what was initially said and advised we would have to wait a bit longer before we would be able to negotiate a new mortgage contract. I would not recommend this company.

7 September 2022
Unprompted review
Doddl logo

Reply from Doddl

Feedback is really important to us. We do not have a record of any negative feedback of this nature to our team.
Our service is hugely important to us and anyone involved in our mortgage process has a much needed role, advisory & application, completions and insurance.
I would really appreciate it if you could send me your email privately so that I can identify you and I can look into this immediately.
Thank you.
Grainne
grainne@doddl.ie

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