Thank you so much! My experience was great and my doctor Farida Mirza is absolutely amazing! The only reason I took off one star is because the doctors take a LONG time to log in and I have been left... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Video call was good quality, which makes communication a lot easier. The doctor was a good listener (always important) and very sympathetic. He was also very thorough with his tests for variou... See more
Company replied
Appointment was easy to make (once i'd complete the entire sign up process) and the doctor was on time with my phone appointment. Doctor listened carefully to my complicated issue and gave great advi... See more
Company replied
Once we had got round the Internet issues the appointment went really well The ENP said she would refer me to a consultant who I am seeing next week! My dr surgery said 6 weeks wait before they c... See more
Company replied
Company details
Written by the company
At Doctor Care Anywhere, we make it easy for you to book a same day appointment with our qualified GPs, 365 days a year, via a high-quality video on your browser, our app, or by telephone.
Contact info
19-21 Great Portland Street, W1W 8QB, London, United Kingdom
- 0330 088 4980
- contactus@doctorcareanywhere.com
- doctorcareanywhere.com
4.3
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Doctor was great and really explained…
Doctor was great and really explained things
Was a really easy process
14 April 2026
Unprompted review
Reply from Doctor Care Anywhere
Dear Helen,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Very helpful and professional
Very helpful and professional, listened to what I had to say and made me feel very comfortable.
Was knowledgeable and helped me with what I needed.
8 April 2026
Unprompted review
Reply from Doctor Care Anywhere
Dear Robert,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Amazing service
Amazing service, listened, comprehensive and referral that was needed was made.
14 April 2026
Unprompted review
Reply from Doctor Care Anywhere
Hi there,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Excellent service easy
Excellent service easy, great knowledge and support plus emphatic and professional approach
25 March 2026
Unprompted review
Reply from Doctor Care Anywhere
Dear Teresa,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Brilliant service
7 April 2026
Unprompted review
Reply from Doctor Care Anywhere
Dear Jenny,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
I urgently required to speak to a…
I urgently required to speak to a medical professional and I used the "Doctor care anywhere" app. The Dr who I spoke to was very knowledgeable, sympathetic and caring. I thank the Dr at hand for her support.
4 March 2026
Unprompted review
Reply from Doctor Care Anywhere
Thank you for your lovely feedback. We’re glad you were able to access timely care and that our clinician provided knowledgeable, compassionate support when you needed it. We’ll be sure to share your kind words with the team.
Early Resolution Team
Doctor Care Anywhere
A great service provided
A great service provided with a follow up appointment.
26 March 2026
Unprompted review
Reply from Doctor Care Anywhere
Thank you for your kind feedback, Molly. We’re delighted to hear that you had a positive experience with our service and that the follow-up appointment met your expectations. Providing attentive, high-quality care and ongoing support is very important to us, so it’s great to know we delivered on that for you.
We appreciate you taking the time to share your experience, and we look forward to supporting you again in the future.
Best regards,
Early Resolution Team
Doctor Care Anywhere
Excellent and knowledgeable much better…
Excellent and knowledgeable much better than GP practice and so much easier to get an appointment
21 March 2026
Unprompted review
Reply from Doctor Care Anywhere
Dear Hari,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Poor after service
Good online appointment and then when trying to approve the referal and could not log in, emailed the help team and over a week ago and no reply, very poor after service.
19 March 2026
Unprompted review
Reply from Doctor Care Anywhere
Deaer Benjamin,
Thank you for taking the time to leave your review. We are sorry to hear about your experience whilst using Doctor Care Anywhere. Your feedback is valuable in ensuring we provide a high standard of care to all patients and enable us to identify areas of improvement.
We have sent you a request for further information to ensure your feedback can be investigated. Please can you reply within 3 days with this information. If you need to discuss your concerns urgently, please contact our Patient Experience team on 0330 088 4980. Doctor Care Anywhere
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Reply from Doctor Care Anywhere
Dear Graeme,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Much quicker than a GP appointment
Much quicker than a GP appointment
Little difficult to know which doctor to pick, a little tresume would help
However Dr Nicole Carlish listend well, understood my concern and offered good advice
26 March 2026
Unprompted review
Reply from Doctor Care Anywhere
Dear Mike,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Great service
Great service. Friendly and professional doctor who answered my questions and made a sensible diagnosis and recommendations.
27 March 2026
Unprompted review
Reply from Doctor Care Anywhere
Dear Chris,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Excellent service
I used this service in desperation as my own GP practice wouldn’t give me an appointment to discuss an ongoing case. The Doctor Care system was easy to navigate and punctual. The Doctor was so professional and empathetic. She listened carefully and advised that I should be seen by a clinician asap, so we agreed I should attend my local urgent treatment centre. This advice was absolutely spot on and gave me the confidence that I was doing the right thing. I am so glad I used Doctor Care Amywhere. It is first rate.
24 March 2026
Unprompted review
Reply from Doctor Care Anywhere
Dear Gillian,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Too many restrictions to prescibe
The Doctors or clinicians are overall helpful but unfortunately their hands are tied often unable to prescribe vital meds.
27 March 2026
Unprompted review
Reply from Doctor Care Anywhere
Dear Kenneth,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
The doctor was very thorough
The doctor was very thorough, clear and friendly, gave good positive advice and eliminated any serious problems which was good.
24 March 2026
Unprompted review
Reply from Doctor Care Anywhere
Dear Keith,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Absolutely brilliant i have alot of…
Absolutely brilliant i have alot of health problems that have just been left to get worse, i made an appointment with one of the doctors and I cannot believe how caring and understanding the doctor was. I now have an appointment coming up to see a stroke specialist thankyou so much for helping me
26 March 2026
Unprompted review
Reply from Doctor Care Anywhere
Dear Terri,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Doctor very gave good advice and was…
Doctor very gave good advice and was understanding
21 March 2026
Unprompted review
Reply from Doctor Care Anywhere
Dear Delussey,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Professional and helpful
The doctor i spoke to was amazing, checked the issue I was having. Was very professional and helpful. Gave more explanations that my own A &E department. Due to guidance from person I spoke to I subsequently went back to A & E and got a correct diagnosis.
15 March 2026
Unprompted review
Reply from Doctor Care Anywhere
Dear Simon,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
The whole process worked very smoothly
The whole process worked very smoothly. My zoom meeting with a physiotherapist was on time. He was professional, helpful and I found the whole experience very good indeed!
14 March 2026
Unprompted review
Reply from Doctor Care Anywhere
Dear Caron,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Same day appointments for a physio and…
Same day appointments for a physio and a GP, both excellent.
Very convenient and timely.
23 January 2026
Unprompted review
Reply from Doctor Care Anywhere
Dear David,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.