DLG Auto Services Reviews 

Brilliant service, communication and updates. Staff friendly, and job was done well.

Good workmanship. Punctual. Good service.

Efficient -kept me well informed, thanks.

I have just received my Z4 BMW back. Im so happy with the work that has been done!! . And the valet was amazing!! The best job ever done!
I can't believe how well the soft top has come up, amazing! A very big thankyou to your all your staff that worked in it such an excellent job.😁
And i would like to say thankyou to the very helpful, friendly chap that came and collected and returned my car. It is so rare to get such a great service and great team of staff.
Much appreciated thankyou all!!

Amazing company!

After someone backing up into my car while stationary 'it happens!'
Within no time is was dealt with via my insurance & repaired pefectly!

I even got left a lovely note as they repaired another scratched area from who knows what other vehicle i.e some people can't drive in car parks! 🤦🏼‍♀️

They made it look new again & i will certainly be using them for anything else! 🥳 'hopefully not car park incidents' 🙄😬

Thanks a million for your kind gesture, amazing service, pick up and delivery, staff all lovely! ❤️

Never a great time having to deal with a car accident, but the service and communication was excellent.

Picked the car up dropped the hire car off people were great.brilliant repair from professional people all round thank you

Excellent service from start to finish, my car was collected and delivered back to me, very friendly helpful and polite staff kept me informed every step of the way, and the work was finished earlier than expected

Use at your peril.
Owned by Direct Line - so my car was automatically sent there. After someone drove into the back of me at low speed there was minor damage to my bumper. When my car came back the vinyl bumper looked like it was from a 10 year car with UV damage and it did not match any of the other vinyl trim. The wheel arch trim had also not been clipped on properly.
The took at back for "another go" and this time it came back with a new bumper. The wheel arch trims were all out of line and one had now been scratched, the parking sensors were stuck on with tape and so fell out. The respray had been badly taped off and there was a lump in the paint in one place - and this was after it had supposedly been signed off as "spot on" by the workshop manager. Let's just say I never gave them a third go and I went elsewhere.

Service very good and on time

I was kept informed about everything that was happening & the repair was fixed quickly

First class efficiency & repair including collection & return to my home. Regular updates throughout. Car fully valeted on return. Most professional service I've experienced in many years. Thank you.

Brilliant service and Communication. Fetched car and delivered courtesy car . All done in a week . Repairs fantastic . Would highly recommend !

Did a good job on my old car. Since having it back there was a sllght leak in the boot when it rained but with no rain since I am not sure how much a problem this is.
Very helpful staff.

Excellant service picked my car up from my place of work kept me informed on the repairs and when my car would be ready completed all work to a very high professional standard and delivered my car back on the date they promised outstanding company

The only positive was that they contacted me and informed me the part was still unavailable.
The negative was that after four months, my car was delivered dirty inside and out. The fuel gauge was so red it was painful to look at, wondering where almost 20 liters of fuel had gone, if I'd make it to the gas station in time, and the car was covered in scratches.
After a brief intervention and heated discussion, I received a £50 refund for fuel and a wash, and the mechanic came and fixed all the scratches.
I will definitely never return to this garage again. Learn from the best in the business – Master Cars (Birstall) Limited is a place I recommend without hesitation.

Took too long to pick car up and too long to fix it. It was returned with faults that they have refused to fix fobbing me off with it's an existing fault. So now I've got to pay someone else to do the work

DLG had my BMW for body work repair after a lovely deer decided to say hello.
From start to end, they were fabulous.
The pick up guy was fab, even noticed work needing doing that I hadn’t spotted but he made sure he came back from securing on his truck to tell me!
Customer service was excellent; They went through every step clearly on what I was to expect.
They kept me updated on what was happening and the time frame it would be done in.
I was surprised when they told me I was getting it back early.
When I got my car back, it looked brand new again; they even hoovered the inside! A job well done!!!

I had my car repaired, and it’s the best garage I’ve ever dealt with, the staff are brilliant and they did a fantastic job !

Finished well ahead of time and kept well informed