Dissolve Debt Ltd Reviews 855

TrustScore 5 out of 5

5.0

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their politeness, understanding, and helpfulness, often highlighting their non-judgmental approach during sensitive situations. Many people found the customer service to be exceptional, appreciating the clear explanations, detailed options, and the ease with which their cases were handled. The overall service is frequently described as efficient, reassuring, and stress-reducing, with consumers feeling well-supported and informed throughout the process. Reviewers also noted the positive user experience, emphasizing how quickly and easily their issues were addressed. The ability to contact the company and receive prompt, comprehensive assistance was a significant factor in their satisfaction.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness, professionalism, and... See more

Customer service

Reviewers consistently mention positive feedback about customer service, highlighting the helpfulness and... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the helpful and... See more

User experience

Users describe positive interactions with the user experience. Many customers found the process easy, simple,... See more

Customer communications

Reviewers highlight positive aspects of contact. Customers appreciate the ease of communication, with many... See more

Based on these reviews

Rated 5 out of 5 stars

I wanna thank Paul, he was very polite and understanding with my case and I wish I could give him more stars but system won't allow me. He was quick to call me after my enquiry, explain everything and... See more

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Rated 5 out of 5 stars

Spoke with a guy called Chris, he was super helpful, thorough and understood my situation. Couldn't recommend or thank him enough. Really put my mind at ease and I can finally start moving on inste... See more

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Rated 5 out of 5 stars

I spoke with Ben.B he was absolutely brilliant! He didn't make me feel like any less considering its such a pride depriving and sensitive topic when it comes to ones Financial Hardships.. He treate... See more

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Rated 5 out of 5 stars

Ben. B - was incredibly helpful! He was very well informed and genuinely worked in my best interest. Time efficient, friendly and non - judgemental, which i think is crucial in your business. Gre... See more

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Rated 5 out of 5 stars

I have been in contact with Ben, he has been super lovely and very supportive. He made me feel at ease straight away and didn’t judge one bit. He’s helped me regain confidence within my financial po... See more

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Rated 5 out of 5 stars

Spoke to Chris today. He was very polite and helpful, I was a bit worried about my position, but he put me at ease, explaining exactly what was involved and my options. After going through the informa... See more

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Rated 5 out of 5 stars

Words can’t express how incredibly professional and a bright shining light at the end of a long dark tunnel Lee was! I felt like I was talking to a close friend about my worry’s I trusted in him withi... See more

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Rated 5 out of 5 stars

Brilliant company i spoke with perry, dave and mary they really do listen to your side of things with no judgement. They have put all my debts in a plan that i can afford and took their time to expla... See more

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Rated 5 out of 5 stars

Spoke to a consultant named Chris, very helpful, caring, covered everything, gave every option that I had. We choose the best option for my circumstances. All round a very good experience in very diff... See more

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Rated 5 out of 5 stars

Just want to put and say thank you to the 3 people that helped me yesterday!! I cannot praise the service I got enough from these id especially like to thank Ricky Bowe who was absolutely fantastic!... See more

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Rated 5 out of 5 stars

I rang up Dissolve Debt, due to worries of outstanding debts. Nick was really polite and helpful. He made me feel like I wasn’t judged at all for my circumstances I’ve got myself into. He came up... See more

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Rated 5 out of 5 stars

Spoke with Chris Cowburn who was very professional and really helped me out with the various options I had and was very informative. In the end I chose the right option for me & having done so has r... See more

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Rated 5 out of 5 stars

Ben ran through all of my options and we worked out which was best for us together. It's given me reassurance and relieved a lot of stress.

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Rated 5 out of 5 stars

Didn't take that long to set up, was very helpful and relieving. Very friendly and helpful, great at breaking down situations and evaluating options to help with what works best. I would highly recomm... See more

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Rated 5 out of 5 stars

The person I spoke to (Ben Beech) was incredibly helpful and after the phone call I’ve been left with a massive weight off my shoulders thanks to his help and advice. So friendly and non judgemental.... See more

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Rated 5 out of 5 stars

Speaking with Ben and the advice and help he has given has been such a relief. He was non judgemental, understanding, and gave clear information, and most of all made me feel like I now have a r... See more

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Rated 5 out of 5 stars

My advisor was Paul and I want to say big “Thank You” for all your support . Very polite,professional and helpful he was finding for me best solution with all my debts . Highly recommended

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Rated 5 out of 5 stars

Perry was a very pleasant guy. Very helpful.made me feel at ease whilst going through everything . Explained all the options available. Would definitely recommend to anyone if they are struggling

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Rated 5 out of 5 stars

What made this great was the team of people I spoke with. It seemed alot to process at first speaking with afew different people but they were all great, explained what each step of the way and come... See more

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Rated 5 out of 5 stars

Ben was extremely helpful and professional. Gave us good advice and within a short time helping us in wha has been a stressful situation. Would highly recommend

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Rated 5 out of 5 stars

Such professional and polite team i talked to. Every detail was explained in a way that i understood. Where i did not understand they took their time to re explain…they gave me a great reception.

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Rated 5 out of 5 stars

Dealt with my debt problems efficiently and sensitively. Seriously reduced the stress I have been feeling. If you're struggling dont bury you head in the sand as I've been doing. Give them a call

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Rated 5 out of 5 stars

Paul was incredibly friendly and very helpful. He took the time to explain things and it didn't take long at all. I love that it's all done over WhatsApp too as I'm not keen on using the phone!

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Rated 5 out of 5 stars

I suffer with anxiety and I can honestly say I didn't have any anxiety talking to the advisors within the company it was quick, efficient and they were such nice caring people. I would highly recomme... See more

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Rated 5 out of 5 stars

Each person i was on the phone to was pleasant and very helpful. They was very detailed on how they can help me went through every step in detail and they was very positive i feel a load of stress has... See more

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Rated 5 out of 5 stars

Amazing! Made things easy simple and stress free. Ben was amazingly understanding and polite. Couldnt of asked for a better professional to deal with my case!!

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Rated 5 out of 5 stars

I spoke to advisor Perry, he is wonderful and very supportive and non judgmental. Highly recommend dealing with this service they lay out every option for you in great detail. worth the time spent.

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Rated 5 out of 5 stars

The advisor explained everything really clearly and gave us the best options for our circumstances. We would definitely recommend this company in the future.

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Rated 5 out of 5 stars

Such an amazing outcome I got from this company..they put my mind at ease and ,were very polite towards me...they gave me so many options and let me choose which one was right for me.. Would highly r... See more

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Rated 5 out of 5 stars

Easy chat over WhatsApp. Preferred than a call. Easy access to debt in total. Clear information of different types of services and benefits of DMP

Company replied

Rated 5 out of 5 stars

I was speaking with Ben and he helped me through everything I needed and broke it down so it was easier to understand and made me feel at ease knowing it will get sorted.

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Rated 5 out of 5 stars

Great experience , feel so much more at ease now that I haven’t got to worry no more , very helpful explained all my options to me and helped me decide the best one .

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Rated 5 out of 5 stars

Spoke to Chris couldnt of asked for any better, was helpfull and clear answered all my questions. All went well hopefully on a start to becoming debt free

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Rated 5 out of 5 stars

I had a man called Chris who was absolutely brilliant, made me feel very well looked after and really put me in the right direction to start fixing my problems

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Rated 5 out of 5 stars

The man I spoke to put me at ease and explained everything in detail for me and the best outcome for my situation and made me feel so much better about it all

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Rated 5 out of 5 stars

Easy to speak to, very helpful and above all respectful. Feel so much better for having spoken to Paul today. I now look forward to the first steps to getting this awful period behind me. Thank you... See more

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Rated 5 out of 5 stars

Chris was really helpful and thoroughly went through all options so that I felt like I had enough information to move forward with a plan that works for me.

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Rated 5 out of 5 stars

Easy to talk to and explain things fully taking the pressure off and dealing with my unmanageable debts for me. Big thanks to Chris Cowburn

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Rated 5 out of 5 stars

This company are very very helpful. Speaks on a level that everyone understands and at no point did I feel confused. If anything I could feel weight lifting from my shoulders

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Rated 5 out of 5 stars

Brilliant customer service! Very helpful and supportive. Gave me a sence of understanding how everything works and a huge relief. Very grateful!

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Rated 5 out of 5 stars

They explained in detail, made it easy to understand, there was no judgment and the person I spoke to, Chris, was very kind and took his time with me with my anxieties.

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Rated 5 out of 5 stars

Ben was so helpful and understanding, taken me a lot to call today but Ive done it and feel so relieved and the support and help I've recieved is amazing.

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Rated 5 out of 5 stars

A very helpful experience that has removed a weight off my shoulders! All options explained to me and advice given ! THANKYOU !

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Rated 5 out of 5 stars

Really friendly staff easy to talk to and had a great understanding of how to help me and the best plan forwards highly recommend them

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Rated 5 out of 5 stars

Everyone I've spoken to has made me feel at ease an listened to everything I had to say even thou I find all this hardwork having health conditions aswell thank you all for all the help you've done to... See more

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Rated 5 out of 5 stars

My call was handled professionally and quickly, the agent was very sympathetic as I was emotional, and so helpful and reassuring. The whole process was quick and easy

Company replied

Rated 5 out of 5 stars

So happy with the help I was getting from agent working for Dissolve Debt Ltd , he explained everything to me in detail !

Company replied

Rated 5 out of 5 stars

Everything was very clear and easy to understand. The staff member was lovely was understanding, made me feel comfortable with talking

Company replied

Rated 5 out of 5 stars

Very considerate and helpful people, eager to explain everything and make sure you are getting the best options for your situation.

Company replied


Company details

  1. Debt Relief Service
  2. Alternative Financial Service
  3. Credit Counseling Service
  4. Financial Institution
  5. Non-Bank Financial Service

Written by the company

Established in 2004, Dissolve Debt Ltd provide IVAs, and Debt Management. We have considerable expertise in helping people with all types of debt problems. We provide no obligation and confidential advice for anyone struggling to re-structure existing debts.


Contact info

5.0

Excellent

TrustScore 5 out of 5

855 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Chris Cowburn was extremely helpful

Chris Cowburn was extremely helpful and worked well to get me where I needed to be. All my debts in one affordable payment

13 March 2026
Dissolve Debt Ltd logo

Reply from Dissolve Debt Ltd

Hi William,
Thank you for your kind feedback! We’re delighted to hear that Chris Cowburn was so helpful and able to support you in getting everything into one affordable payment. We’ll be sure to pass on your lovely comments to Chris. If you require any further assistance, please don’t hesitate to let us know – Dissolve Debt

Rated 5 out of 5 stars

Very informative and patient in explaining everything

While I was on call I had my young daughter (7 months old) crying and fussing and the adviser was very patient while I was trying to deal with her and find relative documentations and helped in explaining step-by-step what would be happening and what my options were and detailed the pros and cons of each of my debt solution choices and I didn’t feel pressured or rushed into signing anything

13 March 2026
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Reply from Dissolve Debt Ltd

Hi,
Thank you for your kind feedback! We’re so pleased to hear that our adviser was patient and supportive during your call, and that everything was explained clearly to help you make an informed decision without feeling rushed or pressured. If you require any further assistance, please don’t hesitate to let us know – Dissolve Debt

Rated 5 out of 5 stars

Quick and easy no pressure problem…

Quick and easy no pressure problem solved no judging I spoke to four different people each one as nice as the next very pleased

11 March 2026
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Reply from Dissolve Debt Ltd

Hi,
Thank you for your kind feedback! We’re really pleased to hear you found the process quick, easy, and pressure-free, and that our team made you feel comfortable and supported. If you require any further assistance, please don’t hesitate to let us know – Dissolve Debt

Rated 5 out of 5 stars

So happy with the help I was getting…

So happy with the help I was getting from agent working for Dissolve Debt Ltd , he explained everything to me in detail !

12 March 2026
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Reply from Dissolve Debt Ltd

Hi Liliana,
Thank you for your kind feedback. We’re so pleased to hear you had such a positive experience and that everything was explained clearly. We really appreciate you taking the time to share your thoughts.

Rated 5 out of 5 stars

Great and informative made me feel…

Great and informative made me feel comfortable and understanding

11 March 2026
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Reply from Dissolve Debt Ltd

Hi,
Thank you for your feedback. We’re really glad to hear you found the experience informative and felt comfortable throughout. We appreciate you taking the time to share your thoughts. If you require any further assistance, please let us know - Dissolve Debt

Rated 5 out of 5 stars

very helpful and everything expained…

very helpful and everything expained clearly

10 March 2026
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Reply from Dissolve Debt Ltd

Hi,
Thank you for your feedback. We’re really glad to hear everything was explained clearly and that you found the team so helpful. If you require any further assistance, please let us know - Dissolve Debt

Rated 5 out of 5 stars

Chris who I spoke with wasn't judging…

Chris who I spoke with wasn't judging me was very helpful explaining everything made me feel as there was a light at the end of a dark tunnel,weight lifted off my shoulders to actually get get help
So thank you

10 March 2026
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Reply from Dissolve Debt Ltd

Hi,
Thank you for the kind review. We’re really glad to hear that Chris made you feel supported and never judged. It’s great to know his guidance helped bring some light and lifted a weight off your shoulders. We truly appreciate your kind words. If you require any further assistance, please let us know - Dissolve Debt

Rated 5 out of 5 stars

My advisor was Paul and I want to say…

My advisor was Paul and I want to say big “Thank You” for all your support .
Very polite,professional and helpful he was finding for me best solution with all my debts .
Highly recommended

9 March 2026
Unprompted review
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Reply from Dissolve Debt Ltd

Thank you so much for your wonderful feedback. We’re delighted to hear that Paul was polite, professional, and truly supportive while helping you find the best solution. I'll be sure to pass on the kind words. If you require any further assistance, please let us know - Dissolve Debt

Rated 4 out of 5 stars

Was very straight forward.

Was very straight forward.

9 March 2026
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Reply from Dissolve Debt Ltd

Hi,
Thank you for your feedback. We’re glad to hear you found the process straightforward and appreciate you taking the time to share your experience. If you require any further assistance, please let us know - Dissolve Debt

Rated 5 out of 5 stars

Paul was very patient

Paul was very patient , clear and very helpful, easy to read and understanding , Thank YOU

9 March 2026
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Reply from Dissolve Debt Ltd

Hi Mark,
Thank you for your lovely feedback. We’re really pleased to hear that Paul was patient, clear, and helpful throughout. We appreciate you taking the time to share your experience. If you require any further assistance, please let us know - Dissolve Debt

Rated 5 out of 5 stars

The advisor was really helpful and kind…

The advisor was really helpful and kind thank you for the help took a weight off my shoulders

9 March 2026
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Reply from Dissolve Debt Ltd

Hi,
Thank you for your kind words. We’re so glad to hear your advisor was helpful and supportive — it’s great to know the experience helped take some weight off your shoulders. If you require any further assistance, please let us know - Dissolve Debt

Rated 5 out of 5 stars

Good and funny very nice guy who…

Good and funny very nice guy who explained everything well

9 March 2026
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Reply from Dissolve Debt Ltd

Hi Geoff,
Thank you for your feedback. We’re really glad to hear you had a positive experience and that everything was explained clearly. It’s great to know you felt at ease throughout. If you require any further assistance, please let us know - Dissolve Debt

Rated 5 out of 5 stars

Excellent communication throughout

Excellent communication throughout
Very helpfull
Would highly recommend

9 March 2026
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Reply from Dissolve Debt Ltd

Hi,
Thank you for your wonderful feedback. We’re really pleased to hear you found our communication clear and our team so helpful throughout. We truly appreciate the recommendation. If you require any further assistance, please let us know - Dissolve Debt

Rated 4 out of 5 stars

The girl who heaves my initial…

The girl who heaves my initial interview on the telephone was very kind and explained everything to Mr perfectly ensuring I knew exactly what was happening and how she was polite and very sweet

9 March 2026
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Reply from Dissolve Debt Ltd

Hi Michelle,
Thank you for your kind review. We’re so glad to hear your initial call was clear, supportive, and reassuring. It’s great to know our team helped you feel confident as we are helping with your finances. If you require any further assistance, please let us know - Dissolve Debt

Rated 5 out of 5 stars

Spoke with Ben who was amazing and…

Spoke with Ben who was amazing and really precise and helpful: I felt at ease and supported speaking to ben

5 March 2026
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Reply from Dissolve Debt Ltd

Hi Ashleigh,
Thank you for your kind words! We're thrilled to hear that Ben made you feel supported and at ease while providing clear and helpful guidance. We'll be sure to pass your feedback on to him. If you ever need any further assistance, we're always here to help - Dissolve Debt

Rated 5 out of 5 stars

The advisor was friendly and very…

The advisor was friendly and very helpful

5 March 2026
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Reply from Dissolve Debt Ltd

Hi Danielle,
Thank you for your review! We're pleased to hear that our advisor was friendly and helpful. We're always here to support you whenever you need. If you ever need any further assistance, we're always here to help - Dissolve Debt

Rated 5 out of 5 stars

Very helpful straight to the point

Very helpful straight to the point

4 March 2026
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Reply from Dissolve Debt Ltd

Hi Caroline,
Thank you for your feedback! We're glad to hear our team was helpful and clear. We're always here to make the process as straightforward as possible. If you ever need any further assistance, we're always here to help - Dissolve Debt

Rated 5 out of 5 stars

Easy chat over WhatsApp.

Easy chat over WhatsApp.
Preferred than a call.
Easy access to debt in total.
Clear information of different types of services and benefits of DMP

4 March 2026
Dissolve Debt Ltd logo

Reply from Dissolve Debt Ltd

Hi Victoria,
Thank you for your feedback! We're glad to hear that our WhatsApp service made things easy and convenient for you, and that the information about our DMP and other services was clear. We're always here to make the process simple and accessible - Dissolve Debt

Rated 5 out of 5 stars

Jo was so kind and understanding

Jo was so kind and understanding

4 March 2026
Dissolve Debt Ltd logo

Reply from Dissolve Debt Ltd

Hi Susanna,
Thank you for your kind feedback. We're delighted to hear that Jo was able to provide a supportive and understanding experience. We'll be sure to pass your lovely feedback on to her - Dissolve Debt

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