Dissolve Debt Ltd Reviews 855

TrustScore 5 out of 5

5.0

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their politeness, understanding, and helpfulness, often highlighting their non-judgmental approach during sensitive situations. Many people found the customer service to be exceptional, appreciating the clear explanations, detailed options, and the ease with which their cases were handled. The overall service is frequently described as efficient, reassuring, and stress-reducing, with consumers feeling well-supported and informed throughout the process. Reviewers also noted the positive user experience, emphasizing how quickly and easily their issues were addressed. The ability to contact the company and receive prompt, comprehensive assistance was a significant factor in their satisfaction.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness, professionalism, and... See more

Customer service

Reviewers consistently mention positive feedback about customer service, highlighting the helpfulness and... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the helpful and... See more

User experience

Users describe positive interactions with the user experience. Many customers found the process easy, simple,... See more

Customer communications

Reviewers highlight positive aspects of contact. Customers appreciate the ease of communication, with many... See more

Based on these reviews

Rated 5 out of 5 stars

I wanna thank Paul, he was very polite and understanding with my case and I wish I could give him more stars but system won't allow me. He was quick to call me after my enquiry, explain everything and... See more

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Rated 5 out of 5 stars

Spoke with a guy called Chris, he was super helpful, thorough and understood my situation. Couldn't recommend or thank him enough. Really put my mind at ease and I can finally start moving on inste... See more

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Rated 5 out of 5 stars

I spoke with Ben.B he was absolutely brilliant! He didn't make me feel like any less considering its such a pride depriving and sensitive topic when it comes to ones Financial Hardships.. He treate... See more

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Rated 5 out of 5 stars

Ben. B - was incredibly helpful! He was very well informed and genuinely worked in my best interest. Time efficient, friendly and non - judgemental, which i think is crucial in your business. Gre... See more

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Rated 5 out of 5 stars

I have been in contact with Ben, he has been super lovely and very supportive. He made me feel at ease straight away and didn’t judge one bit. He’s helped me regain confidence within my financial po... See more

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Rated 5 out of 5 stars

Spoke to Chris today. He was very polite and helpful, I was a bit worried about my position, but he put me at ease, explaining exactly what was involved and my options. After going through the informa... See more

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Rated 5 out of 5 stars

Words can’t express how incredibly professional and a bright shining light at the end of a long dark tunnel Lee was! I felt like I was talking to a close friend about my worry’s I trusted in him withi... See more

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Rated 5 out of 5 stars

Brilliant company i spoke with perry, dave and mary they really do listen to your side of things with no judgement. They have put all my debts in a plan that i can afford and took their time to expla... See more

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Rated 5 out of 5 stars

Spoke to a consultant named Chris, very helpful, caring, covered everything, gave every option that I had. We choose the best option for my circumstances. All round a very good experience in very diff... See more

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Rated 5 out of 5 stars

Just want to put and say thank you to the 3 people that helped me yesterday!! I cannot praise the service I got enough from these id especially like to thank Ricky Bowe who was absolutely fantastic!... See more

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Rated 5 out of 5 stars

I rang up Dissolve Debt, due to worries of outstanding debts. Nick was really polite and helpful. He made me feel like I wasn’t judged at all for my circumstances I’ve got myself into. He came up... See more

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Rated 5 out of 5 stars

Spoke with Chris Cowburn who was very professional and really helped me out with the various options I had and was very informative. In the end I chose the right option for me & having done so has r... See more

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Rated 5 out of 5 stars

Ben ran through all of my options and we worked out which was best for us together. It's given me reassurance and relieved a lot of stress.

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Rated 5 out of 5 stars

Didn't take that long to set up, was very helpful and relieving. Very friendly and helpful, great at breaking down situations and evaluating options to help with what works best. I would highly recomm... See more

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Rated 5 out of 5 stars

The person I spoke to (Ben Beech) was incredibly helpful and after the phone call I’ve been left with a massive weight off my shoulders thanks to his help and advice. So friendly and non judgemental.... See more

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Rated 5 out of 5 stars

Speaking with Ben and the advice and help he has given has been such a relief. He was non judgemental, understanding, and gave clear information, and most of all made me feel like I now have a r... See more

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Rated 5 out of 5 stars

My advisor was Paul and I want to say big “Thank You” for all your support . Very polite,professional and helpful he was finding for me best solution with all my debts . Highly recommended

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Rated 5 out of 5 stars

Perry was a very pleasant guy. Very helpful.made me feel at ease whilst going through everything . Explained all the options available. Would definitely recommend to anyone if they are struggling

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Rated 5 out of 5 stars

What made this great was the team of people I spoke with. It seemed alot to process at first speaking with afew different people but they were all great, explained what each step of the way and come... See more

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Rated 5 out of 5 stars

Ben was extremely helpful and professional. Gave us good advice and within a short time helping us in wha has been a stressful situation. Would highly recommend

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Rated 5 out of 5 stars

Such professional and polite team i talked to. Every detail was explained in a way that i understood. Where i did not understand they took their time to re explain…they gave me a great reception.

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Rated 5 out of 5 stars

Dealt with my debt problems efficiently and sensitively. Seriously reduced the stress I have been feeling. If you're struggling dont bury you head in the sand as I've been doing. Give them a call

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Rated 5 out of 5 stars

Paul was incredibly friendly and very helpful. He took the time to explain things and it didn't take long at all. I love that it's all done over WhatsApp too as I'm not keen on using the phone!

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Rated 5 out of 5 stars

I suffer with anxiety and I can honestly say I didn't have any anxiety talking to the advisors within the company it was quick, efficient and they were such nice caring people. I would highly recomme... See more

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Rated 5 out of 5 stars

Each person i was on the phone to was pleasant and very helpful. They was very detailed on how they can help me went through every step in detail and they was very positive i feel a load of stress has... See more

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Rated 5 out of 5 stars

Amazing! Made things easy simple and stress free. Ben was amazingly understanding and polite. Couldnt of asked for a better professional to deal with my case!!

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Rated 5 out of 5 stars

I spoke to advisor Perry, he is wonderful and very supportive and non judgmental. Highly recommend dealing with this service they lay out every option for you in great detail. worth the time spent.

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Rated 5 out of 5 stars

The advisor explained everything really clearly and gave us the best options for our circumstances. We would definitely recommend this company in the future.

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Rated 5 out of 5 stars

Such an amazing outcome I got from this company..they put my mind at ease and ,were very polite towards me...they gave me so many options and let me choose which one was right for me.. Would highly r... See more

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Rated 5 out of 5 stars

Easy chat over WhatsApp. Preferred than a call. Easy access to debt in total. Clear information of different types of services and benefits of DMP

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Rated 5 out of 5 stars

I was speaking with Ben and he helped me through everything I needed and broke it down so it was easier to understand and made me feel at ease knowing it will get sorted.

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Rated 5 out of 5 stars

Great experience , feel so much more at ease now that I haven’t got to worry no more , very helpful explained all my options to me and helped me decide the best one .

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Rated 5 out of 5 stars

Spoke to Chris couldnt of asked for any better, was helpfull and clear answered all my questions. All went well hopefully on a start to becoming debt free

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Rated 5 out of 5 stars

I had a man called Chris who was absolutely brilliant, made me feel very well looked after and really put me in the right direction to start fixing my problems

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Rated 5 out of 5 stars

The man I spoke to put me at ease and explained everything in detail for me and the best outcome for my situation and made me feel so much better about it all

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Rated 5 out of 5 stars

Easy to speak to, very helpful and above all respectful. Feel so much better for having spoken to Paul today. I now look forward to the first steps to getting this awful period behind me. Thank you... See more

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Rated 5 out of 5 stars

Chris was really helpful and thoroughly went through all options so that I felt like I had enough information to move forward with a plan that works for me.

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Rated 5 out of 5 stars

Easy to talk to and explain things fully taking the pressure off and dealing with my unmanageable debts for me. Big thanks to Chris Cowburn

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Rated 5 out of 5 stars

This company are very very helpful. Speaks on a level that everyone understands and at no point did I feel confused. If anything I could feel weight lifting from my shoulders

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Rated 5 out of 5 stars

Brilliant customer service! Very helpful and supportive. Gave me a sence of understanding how everything works and a huge relief. Very grateful!

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Rated 5 out of 5 stars

They explained in detail, made it easy to understand, there was no judgment and the person I spoke to, Chris, was very kind and took his time with me with my anxieties.

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Rated 5 out of 5 stars

Ben was so helpful and understanding, taken me a lot to call today but Ive done it and feel so relieved and the support and help I've recieved is amazing.

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Rated 5 out of 5 stars

A very helpful experience that has removed a weight off my shoulders! All options explained to me and advice given ! THANKYOU !

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Rated 5 out of 5 stars

Really friendly staff easy to talk to and had a great understanding of how to help me and the best plan forwards highly recommend them

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Rated 5 out of 5 stars

Everyone I've spoken to has made me feel at ease an listened to everything I had to say even thou I find all this hardwork having health conditions aswell thank you all for all the help you've done to... See more

Company replied

Rated 5 out of 5 stars

My call was handled professionally and quickly, the agent was very sympathetic as I was emotional, and so helpful and reassuring. The whole process was quick and easy

Company replied

Rated 5 out of 5 stars

So happy with the help I was getting from agent working for Dissolve Debt Ltd , he explained everything to me in detail !

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Rated 5 out of 5 stars

Everything was very clear and easy to understand. The staff member was lovely was understanding, made me feel comfortable with talking

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Rated 5 out of 5 stars

Very considerate and helpful people, eager to explain everything and make sure you are getting the best options for your situation.

Company replied


Company details

  1. Debt Relief Service
  2. Alternative Financial Service
  3. Credit Counseling Service
  4. Financial Institution
  5. Non-Bank Financial Service

Written by the company

Established in 2004, Dissolve Debt Ltd provide IVAs, and Debt Management. We have considerable expertise in helping people with all types of debt problems. We provide no obligation and confidential advice for anyone struggling to re-structure existing debts.


Contact info

5.0

Excellent

TrustScore 5 out of 5

855 reviews

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Rated 5 out of 5 stars

Easy to talk to good and honest service…

Easy to talk to good and honest service thanks

7 April 2026
Dissolve Debt Ltd logo

Reply from Dissolve Debt Ltd

Hi Dorvon,
Thank you for your review. We’re really glad to hear you found us easy to talk to and felt the service was honest and helpful. We’re here whenever you need support - Dissolve Debt

Rated 5 out of 5 stars
Dissolve Debt Ltd logo

Reply from Dissolve Debt Ltd

Hi Julie,
Thank you for your review. We’re really glad to hear you found the advice helpful. We’re here to support you whenever you need us - Dissolve Debt

Rated 5 out of 5 stars

Paul was incredibly friendly and very…

Paul was incredibly friendly and very helpful. He took the time to explain things and it didn't take long at all. I love that it's all done over WhatsApp too as I'm not keen on using the phone!

3 April 2026
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Reply from Dissolve Debt Ltd

Thank you for your lovely review.
We’re so pleased to hear that Paul was friendly, helpful, and took the time to explain everything clearly. It’s great to know the WhatsApp option made things easier for you too — we want the process to feel as comfortable and stress‑free as possible. If you need anything else, we’re always here to help - Dissolve Debt

Rated 5 out of 5 stars

Outstanding customer service

Outstanding customer service! Different solutions to look over ! Quick, efficient and would highly recommend

2 April 2026
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Reply from Dissolve Debt Ltd

Hi,
Thank you for your fantastic review.
We’re delighted to hear you received outstanding customer service and found the solutions clear and helpful. It’s great to know the process felt quick and efficient for you. If you require any further assistance, please don’t hesitate to let us know – Dissolve Debt

Rated 5 out of 5 stars

Exelent nice work for team

Exelent nice work for team

2 April 2026
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Reply from Dissolve Debt Ltd

Hi,
Thank you for your review. We’re really pleased to hear you think the team did an excellent job. Your feedback means a lot to us. If you require any further assistance, please don’t hesitate to let us know – Dissolve Debt

Rated 5 out of 5 stars

Very good company well help full

Very good company well help full

2 April 2026
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Reply from Dissolve Debt Ltd

Hi,
Thank you for your review.
We’re really glad to hear you’ve found our team helpful. If you require any further assistance, please don’t hesitate to let us know – Dissolve Debt

Rated 5 out of 5 stars

Chris cowburn was a massive help

Chris cowburn was a massive help, made everything clear and easy to understand

2 April 2026
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Reply from Dissolve Debt Ltd

Hi Dominic,
Thank you for your review.
We’re really glad to hear that Chris was such a big help and made everything clear and easy to understand. That’s exactly the experience we aim to provide, and we’re pleased you felt supported. If you require any further assistance, please don’t hesitate to let us know – Dissolve Debt

Rated 5 out of 5 stars

The advisor explained everything really…

The advisor explained everything really clearly and gave us the best options for our circumstances. We would definitely recommend this company in the future.

1 April 2026
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Reply from Dissolve Debt Ltd

Hi Garren,
Thank you for your great review.
We’re really pleased to hear that everything was explained clearly and that you were given the best options for your circumstances. It’s wonderful to know you’d recommend us in the future — we truly appreciate it. If you require any further assistance, please don’t hesitate to let us know – Dissolve Debt

Rated 5 out of 5 stars

I found Ricky to be very Excellent customer servicehelpful on our…

I found Ricky to be very helpful on our call today
He took the time to explain everything to me in a simple way that was understandable
He was very friendly & put my mind at ease

1 April 2026
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Reply from Dissolve Debt Ltd

Hi,
Thank you for your great feedback.
We’re really pleased to hear that Ricky was able to explain everything clearly and help put your mind at ease. Taking the time to make things simple and stress‑free is exactly what we aim for, and it’s wonderful to know you felt supported throughout your call. If you need anything else, we’re always here to help - Dissolve Debt

Rated 5 out of 5 stars

Everyone I've spoken to has made me…

Everyone I've spoken to has made me feel at ease an listened to everything I had to say even thou I find all this hardwork having health conditions aswell thank you all for all the help you've done today xx

1 April 2026
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Reply from Dissolve Debt Ltd

Hi,
Thank you for your lovely review.
We’re so pleased to hear that our team helped you feel comfortable and listened to, especially when things have been challenging with your health. It means a lot that you trusted us to support you, and we’re here whenever you need us - Dissolve Debt

Rated 5 out of 5 stars

Ben was so helpful and understanding

Ben was so helpful and understanding, taken me a lot to call today but Ive done it and feel so relieved and the support and help I've recieved is amazing.

23 March 2026
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Reply from Dissolve Debt Ltd

Hi Olivia,
Thank you so much for sharing your experience.
We know how difficult it can be to make that first call, and we’re genuinely glad you felt supported throughout the process. Ben will be delighted to hear your kind words and I will be sure to pass them on. If you require any further assistance, please don’t hesitate to let us know – Dissolve Debt

Rated 5 out of 5 stars

Very helpful and I'd recommend others…

Very helpful and I'd recommend others to contact you if they needed help

20 March 2026
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Reply from Dissolve Debt Ltd

Hi Andrew,
Thank you for your kind feedback! We’re pleased to hear that you found our service very helpful and that you would recommend us to others. If you require any further assistance, please don’t hesitate to let us know – Dissolve Debt

Rated 5 out of 5 stars

Just amazing

Just want to put and say thank you to the 3 people that helped me yesterday!! I cannot praise the service I got enough from these id especially like to thank Ricky Bowe who was absolutely fantastic! not one of them made me feel they just wanted your money they wanted to help and more,I only rang because I had bailiffs at my door and clamped my car but just from that phone call they sorted debts I didnt know I had and raised other things to help me,Like iv said I cant praise and thank these guys enough your a credit to the company and hope they know it,Ricky thank you I apologise to the 2 I spoke to before hand and forgot your names,Ricky bowe if you do get to read this please thank them and i really hope your managers know what an asset to the company you are!!Thank you
Genuine staff who genuinely want to help,Thank you so much,Rich Annable

19 March 2026
Unprompted review
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Reply from Dissolve Debt Ltd

Hi Rich,
We’re absolutely thrilled to hear that our team, and especially Ricky were able to support you during such a stressful time. It’s wonderful to know that you felt genuinely helped and not pressured, and that we could assist with everything from debts you weren’t aware of to additional solutions. We’ll make sure Ricky and the team see your kind words—they’ll be delighted! Your appreciation means a lot to us, and it’s exactly why we do what we do. If you require any further assistance, please don’t hesitate to let us know – Dissolve Debt

Rated 5 out of 5 stars

Very friendly advisor named Ben

Very friendly advisor named Ben. Very helpful and got things setup with the best option for me. Would highly recommend anyone struggling with debts to consider this company!

19 March 2026
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Reply from Dissolve Debt Ltd

Hi,
Thank you for your kind feedback! We’re delighted to hear that Ben was friendly, helpful, and able to set up the best option for you. Your recommendation means a lot to us. If you require any further assistance, please don’t hesitate to let us know – Dissolve Debt

Rated 5 out of 5 stars

Great understanding an has helped me to…

Great understanding an has helped me to relax qn reduced my stress great customer service

17 March 2026
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Reply from Dissolve Debt Ltd

Hi,
Thank you for your kind feedback! We’re really pleased to hear that our team helped you feel relaxed and reduced your stress, and that you received great customer service. If you require any further assistance, please don’t hesitate to let us know – Dissolve Debt

Rated 5 out of 5 stars

Each person i was on the phone to was… pleasant and very helpful

Each person i was on the phone to was pleasant and very helpful. They was very detailed on how they can help me went through every step in detail and they was very positive i feel a load of stress has been lifted thanks to tjis company

17 March 2026
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Reply from Dissolve Debt Ltd

Hi Paul,
Thank you for your kind feedback! We’re delighted to hear that our team was pleasant, helpful, and detailed in guiding you through every step. It’s wonderful to know we could help lift some of that stress for you. If you require any further assistance, please don’t hesitate to let us know – Dissolve Debt

Rated 5 out of 5 stars

Amazing made me feel at ease very clear…

Amazing made me feel at ease very clear and easy to do spoke to you like a friend instead of a stranger

16 March 2026
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Reply from Dissolve Debt Ltd

Hi Gary,
Thank you for your kind feedback! We’re so pleased to hear you felt at ease and found everything clear and easy, and that our team made you feel comfortable and supported. If you require any further assistance, please don’t hesitate to let us know – Dissolve Debt

Rated 5 out of 5 stars

Very professional and extremely helpful

Very professional and extremely helpful

16 March 2026
Dissolve Debt Ltd logo

Reply from Dissolve Debt Ltd

Hi Dean,
Thank you for your kind feedback! We’re pleased to hear you found our service professional and extremely helpful. If you require any further assistance, please don’t hesitate to let us know – Dissolve Debt

Rated 5 out of 5 stars

The gentleman was very friendly and…

The gentleman was very friendly and helpful

12 March 2026
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Reply from Dissolve Debt Ltd

Hi David,
Thank you for your kind feedback! We’re pleased to hear that you found our team friendly and helpful. If you require any further assistance, please don’t hesitate to let us know – Dissolve Debt

Rated 5 out of 5 stars

excellent service …

Paul and Chris were amazing sorting my debt problem out can finally breathe again highly recommended

13 March 2026
Unprompted review
Dissolve Debt Ltd logo

Reply from Dissolve Debt Ltd

Hi Julie,
Thank you for your kind feedback! We’re so pleased to hear that Paul and Chris were able to help resolve your situation and give you some peace of mind. We’ll be sure to pass on your recommendation to them. If you require any further assistance, please don’t hesitate to let us know – Dissolve Debt

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