Dissolve Debt Ltd Reviews 855

TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their politeness, understanding, and helpfulness, often highlighting their non-judgmental approach during sensitive situations. Many people found the customer service to be exceptional, appreciating the clear explanations, detailed options, and the ease with which their cases were handled. The overall service is frequently described as efficient, reassuring, and stress-reducing, with consumers feeling well-supported and informed throughout the process. Reviewers also noted the positive user experience, emphasizing how quickly and easily their issues were addressed. The ability to contact the company and receive prompt, comprehensive assistance was a significant factor in their satisfaction.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness, professionalism, and... See more

Customer service

Reviewers consistently mention positive feedback about customer service, highlighting the helpfulness and... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the helpful and... See more

User experience

Users describe positive interactions with the user experience. Many customers found the process easy, simple,... See more

Customer communications

Reviewers highlight positive aspects of contact. Customers appreciate the ease of communication, with many... See more

Based on these reviews

Rated 5 out of 5 stars

I wanna thank Paul, he was very polite and understanding with my case and I wish I could give him more stars but system won't allow me. He was quick to call me after my enquiry, explain everything and... See more

Company replied

Rated 5 out of 5 stars

Spoke with a guy called Chris, he was super helpful, thorough and understood my situation. Couldn't recommend or thank him enough. Really put my mind at ease and I can finally start moving on inste... See more

Company replied

Rated 5 out of 5 stars

I spoke with Ben.B he was absolutely brilliant! He didn't make me feel like any less considering its such a pride depriving and sensitive topic when it comes to ones Financial Hardships.. He treate... See more

Company replied

Rated 5 out of 5 stars

Ben. B - was incredibly helpful! He was very well informed and genuinely worked in my best interest. Time efficient, friendly and non - judgemental, which i think is crucial in your business. Gre... See more

Company replied

Rated 5 out of 5 stars

I have been in contact with Ben, he has been super lovely and very supportive. He made me feel at ease straight away and didn’t judge one bit. He’s helped me regain confidence within my financial po... See more

Company replied

Rated 5 out of 5 stars

Spoke to Chris today. He was very polite and helpful, I was a bit worried about my position, but he put me at ease, explaining exactly what was involved and my options. After going through the informa... See more

Company replied

Rated 5 out of 5 stars

Words can’t express how incredibly professional and a bright shining light at the end of a long dark tunnel Lee was! I felt like I was talking to a close friend about my worry’s I trusted in him withi... See more

Company replied

Rated 5 out of 5 stars

Brilliant company i spoke with perry, dave and mary they really do listen to your side of things with no judgement. They have put all my debts in a plan that i can afford and took their time to expla... See more

Company replied

Rated 5 out of 5 stars

Spoke to a consultant named Chris, very helpful, caring, covered everything, gave every option that I had. We choose the best option for my circumstances. All round a very good experience in very diff... See more

Company replied

Rated 5 out of 5 stars

Just want to put and say thank you to the 3 people that helped me yesterday!! I cannot praise the service I got enough from these id especially like to thank Ricky Bowe who was absolutely fantastic!... See more

Company replied

Rated 5 out of 5 stars

I rang up Dissolve Debt, due to worries of outstanding debts. Nick was really polite and helpful. He made me feel like I wasn’t judged at all for my circumstances I’ve got myself into. He came up... See more

Company replied

Rated 5 out of 5 stars

Spoke with Chris Cowburn who was very professional and really helped me out with the various options I had and was very informative. In the end I chose the right option for me & having done so has r... See more

Company replied

Rated 5 out of 5 stars

Ben ran through all of my options and we worked out which was best for us together. It's given me reassurance and relieved a lot of stress.

Company replied

Rated 5 out of 5 stars

Didn't take that long to set up, was very helpful and relieving. Very friendly and helpful, great at breaking down situations and evaluating options to help with what works best. I would highly recomm... See more

Company replied

Rated 5 out of 5 stars

The person I spoke to (Ben Beech) was incredibly helpful and after the phone call I’ve been left with a massive weight off my shoulders thanks to his help and advice. So friendly and non judgemental.... See more

Company replied

Rated 5 out of 5 stars

Speaking with Ben and the advice and help he has given has been such a relief. He was non judgemental, understanding, and gave clear information, and most of all made me feel like I now have a r... See more

Company replied

Rated 5 out of 5 stars

My advisor was Paul and I want to say big “Thank You” for all your support . Very polite,professional and helpful he was finding for me best solution with all my debts . Highly recommended

Company replied

Rated 5 out of 5 stars

Perry was a very pleasant guy. Very helpful.made me feel at ease whilst going through everything . Explained all the options available. Would definitely recommend to anyone if they are struggling

Company replied

Rated 5 out of 5 stars

What made this great was the team of people I spoke with. It seemed alot to process at first speaking with afew different people but they were all great, explained what each step of the way and come... See more

Company replied

Rated 5 out of 5 stars

Ben was extremely helpful and professional. Gave us good advice and within a short time helping us in wha has been a stressful situation. Would highly recommend

Company replied

Rated 5 out of 5 stars

Such professional and polite team i talked to. Every detail was explained in a way that i understood. Where i did not understand they took their time to re explain…they gave me a great reception.

Company replied

Rated 5 out of 5 stars

Dealt with my debt problems efficiently and sensitively. Seriously reduced the stress I have been feeling. If you're struggling dont bury you head in the sand as I've been doing. Give them a call

Company replied

Rated 5 out of 5 stars

Paul was incredibly friendly and very helpful. He took the time to explain things and it didn't take long at all. I love that it's all done over WhatsApp too as I'm not keen on using the phone!

Company replied

Rated 5 out of 5 stars

I suffer with anxiety and I can honestly say I didn't have any anxiety talking to the advisors within the company it was quick, efficient and they were such nice caring people. I would highly recomme... See more

Company replied

Rated 5 out of 5 stars

Each person i was on the phone to was pleasant and very helpful. They was very detailed on how they can help me went through every step in detail and they was very positive i feel a load of stress has... See more

Company replied

Rated 5 out of 5 stars

Amazing! Made things easy simple and stress free. Ben was amazingly understanding and polite. Couldnt of asked for a better professional to deal with my case!!

Company replied

Rated 5 out of 5 stars

I spoke to advisor Perry, he is wonderful and very supportive and non judgmental. Highly recommend dealing with this service they lay out every option for you in great detail. worth the time spent.

Company replied

Rated 5 out of 5 stars

The advisor explained everything really clearly and gave us the best options for our circumstances. We would definitely recommend this company in the future.

Company replied

Rated 5 out of 5 stars

Such an amazing outcome I got from this company..they put my mind at ease and ,were very polite towards me...they gave me so many options and let me choose which one was right for me.. Would highly r... See more

Company replied

Rated 5 out of 5 stars

Easy chat over WhatsApp. Preferred than a call. Easy access to debt in total. Clear information of different types of services and benefits of DMP

Company replied

Rated 5 out of 5 stars

I was speaking with Ben and he helped me through everything I needed and broke it down so it was easier to understand and made me feel at ease knowing it will get sorted.

Company replied

Rated 5 out of 5 stars

Great experience , feel so much more at ease now that I haven’t got to worry no more , very helpful explained all my options to me and helped me decide the best one .

Company replied

Rated 5 out of 5 stars

Spoke to Chris couldnt of asked for any better, was helpfull and clear answered all my questions. All went well hopefully on a start to becoming debt free

Company replied

Rated 5 out of 5 stars

I had a man called Chris who was absolutely brilliant, made me feel very well looked after and really put me in the right direction to start fixing my problems

Company replied

Rated 5 out of 5 stars

The man I spoke to put me at ease and explained everything in detail for me and the best outcome for my situation and made me feel so much better about it all

Company replied

Rated 5 out of 5 stars

Easy to speak to, very helpful and above all respectful. Feel so much better for having spoken to Paul today. I now look forward to the first steps to getting this awful period behind me. Thank you... See more

Company replied

Rated 5 out of 5 stars

Chris was really helpful and thoroughly went through all options so that I felt like I had enough information to move forward with a plan that works for me.

Company replied

Rated 5 out of 5 stars

Easy to talk to and explain things fully taking the pressure off and dealing with my unmanageable debts for me. Big thanks to Chris Cowburn

Company replied

Rated 5 out of 5 stars

This company are very very helpful. Speaks on a level that everyone understands and at no point did I feel confused. If anything I could feel weight lifting from my shoulders

Company replied

Rated 5 out of 5 stars

Brilliant customer service! Very helpful and supportive. Gave me a sence of understanding how everything works and a huge relief. Very grateful!

Company replied

Rated 5 out of 5 stars

They explained in detail, made it easy to understand, there was no judgment and the person I spoke to, Chris, was very kind and took his time with me with my anxieties.

Company replied

Rated 5 out of 5 stars

Ben was so helpful and understanding, taken me a lot to call today but Ive done it and feel so relieved and the support and help I've recieved is amazing.

Company replied

Rated 5 out of 5 stars

A very helpful experience that has removed a weight off my shoulders! All options explained to me and advice given ! THANKYOU !

Company replied

Rated 5 out of 5 stars

Really friendly staff easy to talk to and had a great understanding of how to help me and the best plan forwards highly recommend them

Company replied

Rated 5 out of 5 stars

Everyone I've spoken to has made me feel at ease an listened to everything I had to say even thou I find all this hardwork having health conditions aswell thank you all for all the help you've done to... See more

Company replied

Rated 5 out of 5 stars

My call was handled professionally and quickly, the agent was very sympathetic as I was emotional, and so helpful and reassuring. The whole process was quick and easy

Company replied

Rated 5 out of 5 stars

So happy with the help I was getting from agent working for Dissolve Debt Ltd , he explained everything to me in detail !

Company replied

Rated 5 out of 5 stars

Everything was very clear and easy to understand. The staff member was lovely was understanding, made me feel comfortable with talking

Company replied

Rated 5 out of 5 stars

Very considerate and helpful people, eager to explain everything and make sure you are getting the best options for your situation.

Company replied


Company details

  1. Debt Relief Service
  2. Alternative Financial Service
  3. Credit Counseling Service
  4. Financial Institution
  5. Non-Bank Financial Service

Written by the company

Established in 2004, Dissolve Debt Ltd provide IVAs, and Debt Management. We have considerable expertise in helping people with all types of debt problems. We provide no obligation and confidential advice for anyone struggling to re-structure existing debts.


Contact info

5.0

Excellent

TrustScore 5 out of 5

855 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing customer focused experience

Ben was the person talking to me, he was lovely and made sure I was talked to kindly and in a way I can understand, I cannot recomend this service enough, I finally feel like I have some control over my situation again

3 March 2026
Dissolve Debt Ltd logo

Reply from Dissolve Debt Ltd

Hi Amber,
Thank you so much for your kind review. We're delighted to hear that Ben provided such a supportive and understanding experience. It's great to know he helped you feel more in control of your situation again. We'll be sure to pass your lovely feedback on to him, and we're always here if you need any further support - Dissolve Debt

Rated 5 out of 5 stars

Everything was explained clear and the…

Everything was explained clear and the handler was really friendly and understanding

3 March 2026
Dissolve Debt Ltd logo

Reply from Dissolve Debt Ltd

Hi Ben,
Thank you for your kind feedback. We're really pleased to hear everything was explained clearly and that our advisor was friendly and understanding. We're always here if you need any further support - Dissolve Debt

Rated 5 out of 5 stars

Amazing

Amazing! Made things easy simple and stress free. Ben was amazingly understanding and polite. Couldnt of asked for a better professional to deal with my case!!

3 March 2026
Dissolve Debt Ltd logo

Reply from Dissolve Debt Ltd

Hi,
Thank you so much for your wonderful feedback. We're delighted to hear that the process felt easy and stress-free for you, as that's exactly what we aim to achieve for everyone we support.
It's especially great to hear that Ben made such a positive impression — we’ll be sure to pass your kind comments on to him. If you require any further assistance, please let us know - Dissolve Debt

Rated 5 out of 5 stars

He was really helpful explained every…

He was really helpful explained every thing and made sure I understood.

3 March 2026
Dissolve Debt Ltd logo

Reply from Dissolve Debt Ltd

Hi,
We really appreciate you taking the time to leave a review. It’s great to hear that our team was able to help and provide the support you needed. If you ever need any further assistance, we're always here to help - Dissolve Debt

Rated 5 out of 5 stars
Dissolve Debt Ltd logo

Reply from Dissolve Debt Ltd

Hi,
Thank you for your kind feedback. We're really pleased to hear that you found our team knowledgeable and helpful. Providing clear guidance and support is very important to us, so it's great to know that your experience reflected that. If you ever need any further assistance, we're always here to help.

Rated 5 out of 5 stars

Recommendation for anybody worried about debt issues

I suffer with anxiety and I can honestly say I didn't have any anxiety talking to the advisors within the company it was quick, efficient and they were such nice caring people. I would highly recommend this company if your struggling with debt they are amazing.

2 March 2026
Dissolve Debt Ltd logo

Reply from Dissolve Debt Ltd

Hi Denise,
Thank you so much for your kind words and for taking the time to share your experience. We're really pleased to hear that our advisors were able to make you feel comfortable and supported during what can often be a very stressful time. Helping people feel at ease while finding a solution to their debt is extremely important to us, so it's wonderful to know that this came across in your experience. If you require any further assistance, please let us know - Dissolve Debt

Rated 5 out of 5 stars

Awwww Laura has beeen really really…

Awwww Laura has beeen really really helpful thank you

26 February 2026
Unprompted review
Dissolve Debt Ltd logo

Reply from Dissolve Debt Ltd

Hi Tausifur,
Thank you for your review. It’s lovely to hear that Laura was really helpful and made the experience a positive one for you. We will be sure to pass on the kind words to her. If you require any further assistance, please let us know - Dissolve Debt

Rated 5 out of 5 stars

Its how the services offered were…

Its how the services offered were explained. Ensured that i understand and given options and clarity. There was patience and good customer service. Keep it up.

25 February 2026
Dissolve Debt Ltd logo

Reply from Dissolve Debt Ltd

Hi Pretty,
Thank you for your review. It’s great to hear that the services were explained clearly and that you felt supported with patience and good customer care. Making sure you fully understand your options is really important to us, so we’re glad the experience felt clear and reassuring. If you require any further assistance, please let us know - Dissolve Debt

Rated 5 out of 5 stars

Been stressing for years about my debt

Been stressing for years about my debt. From when I was younger. Rang Dissolve Company up and they combined all debts into one payment. No upfront costs. Can get on with my life now without stressing about the past. Well done to you guys.

25 February 2026
Dissolve Debt Ltd logo

Reply from Dissolve Debt Ltd

Hi,
able to move forward with everything in one manageable payment. Knowing the process felt straightforward, with no upfront costs, is exactly the experience we want people to have. If you require any further assistance, please let us know - Dissolve Debt

Rated 5 out of 5 stars

Ricky made me feel like my debts were…

Ricky made me feel like my debts were manageable and that I can afford to finally be debt free in a long period

25 February 2026
Dissolve Debt Ltd logo

Reply from Dissolve Debt Ltd

Hi Sakia,
Thank you for your review. It’s great to hear that Ricky helped you feel your debts were manageable and gave you confidence about becoming debt‑free over time. Feeling supported and reassured is so important during this process, and we’re really glad the conversation made a positive difference. If you need anything as you move forward, we’re here to help.

Rated 5 out of 5 stars

Great experience

Great advice and help given making the ordeal less stressful than anticipated. Big shout of to Ben for his patience and understanding.

25 February 2026
Dissolve Debt Ltd logo

Reply from Dissolve Debt Ltd

Hi Steve,
Thank you for your review. It’s great to hear you had a positive experience and that the advice helped make things feel less stressful. We’re really pleased Ben’s patience and understanding made a difference for you. If you need anything you need as you continue with your plan, we’re always here to support you - Dissolve Debt

Rated 5 out of 5 stars

The advisor was very good and explained…

The advisor was very good and explained everything

24 February 2026
Dissolve Debt Ltd logo

Reply from Dissolve Debt Ltd

Hi,
Thank you for your review. It’s great to hear that the advisor explained everything clearly and made the process easy to understand. We aim to make each step straightforward and supportive, so your feedback means a lot. If you require any further assistance, please let us know - Dissolve Debt

Rated 5 out of 5 stars

Was good managed to advise me on my…

Was good managed to advise me on my debt good help

24 February 2026
Dissolve Debt Ltd logo

Reply from Dissolve Debt Ltd

Hi,
Thank you for your review. It’s great to hear that you felt well‑advised and supported with your debt. We’re glad the guidance was helpful and made things clearer for you. If you require any further assistance, please let us know - Dissolve Debt

Rated 4 out of 5 stars

Patient and helpful

Spoke with Nick who was very patient and kind to me. He didn’t make me feel worse and was helpful with the options

24 February 2026
Dissolve Debt Ltd logo

Reply from Dissolve Debt Ltd

Hi,
Thank you for sharing this feedback. It’s great to hear that Nick was patient, kind, and able to talk you through your options without adding any pressure. Feeling supported and understood makes a big difference when dealing with debt, and we’re really glad the conversation helped. If you require any further assistance, please let us know - Dissolve Debt

Rated 5 out of 5 stars

I hade a great chat and time talking to…

I hade a great chat and time talking to the customer I was speaking to he was very polite thanks for your help

23 February 2026
Dissolve Debt Ltd logo

Reply from Dissolve Debt Ltd

Hi,
Thank you for your review. We’re really glad to hear you had a great chat and found our advisor polite and helpful. It’s important to us that every conversation feels comfortable and supportive. If you need any further help, please let know - Dissolve Debt

Rated 5 out of 5 stars

fantastic company

fantastic company , so relieved to finally get my debt sorted . Advisors lovely and helpful a positive experience all around.

20 February 2026
Dissolve Debt Ltd logo

Reply from Dissolve Debt Ltd

Hi Catherine,
Thank you for your review. We’re really glad to hear you had such a positive experience and feel relieved to have your debt sorted. It’s great to know our advisors were helpful throughout the process. If you need anything as your plan continues, we’re here to support you - Dissolve Debt

Rated 5 out of 5 stars

Very easy to chat to Paul

Very easy to chat to Paul
Very informative and quick

22 February 2026
Dissolve Debt Ltd logo

Reply from Dissolve Debt Ltd

Hi Anita,
Thank you for taking the time to leave a review. We’re really pleased to hear that Paul was easy to speak with and able to give you clear information quickly. Making the process simple and stress‑free is something we aim for with every client. If you have any questions going forward, just let us know - Dissolve Debt

Rated 5 out of 5 stars

Brilliant company.Extremly helpful

They where extremely helpfull in helping me with my situation

20 February 2026
Dissolve Debt Ltd logo

Reply from Dissolve Debt Ltd

Hi Fran,
Thank you for leaving this review. We’re really pleased to hear that you found our service helpful. Our team works hard to make the process as clear and supportive as possible, and it’s great to know that this came through in your experience. If you ever need anything as your plan continues, we’re always here to help - Dissolve Debt

Rated 5 out of 5 stars

Dealt with my debt problems efficiently…

Dealt with my debt problems efficiently and sensitively. Seriously reduced the stress I have been feeling. If you're struggling dont bury you head in the sand as I've been doing. Give them a call

18 February 2026
Dissolve Debt Ltd logo

Reply from Dissolve Debt Ltd

Hi,
Thank you for sharing your experience. We're really pleased to hear that everything was handled efficiently and with the sensitivity you needed. Knowing it has helped reduce the stress you’ve been feeling means a lot to us. Reaching out is a big step, and you’ve done the right thing — no one should struggle alone. If you need any further support, we’re always here to help — Dissolve Debt.

Rated 5 out of 5 stars

Ben B

Ben. B - was incredibly helpful!
He was very well informed and genuinely worked in my best interest. Time efficient, friendly and non - judgemental, which i think is crucial in your business.
Great experience overall!
Thank you. - K

16 February 2026
Dissolve Debt Ltd logo

Reply from Dissolve Debt Ltd

Hi Kinga,
Thank you for your feedback. We're really pleased to hear how helpful Ben was and that he supported you with such professionalism, friendliness, and genuine care. Feeling informed, respected, and never judged is so important, and it’s great to know he delivered that experience for you. We’re delighted you had such a positive journey with us. If you need any further support, we’re always here to help — Dissolve Debt.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look