Disc Makers Reviews 6,848

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 468 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products and services received, often highlighting the professional and excellent results. Many people appreciate the helpful and knowledgeable staff, noting their expertise and willingness to assist throughout the process. The customer service is frequently described as outstanding, with consumers valuing the clear communication and quick responses. However, some customers experienced issues with product quality, such as crackling sounds in audio or thinner cover materials than expected. A few reviewers also mentioned a lack of personalized communication regarding delays and defects, leading to dissatisfaction with the updates provided.

What people talk about most

Product

People report positive experiences with product quality. Many customers praise the high quality of the final... See more

Quality

Customers consistently note positive experiences with quality, praising the high-quality final products,... See more

Staff

Customers consistently report positive experiences with staff, highlighting their helpfulness,... See more

Service

Consumers find service to be positive, with many praising the fast, professional, and attentive support... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The communication was perfect throughout my experience, 1st timer and concerned about almost every aspect of this project...not to worry, Trevor was always available and ready to help figure things ou... See more

Company replied

Rated 5 out of 5 stars

The record is very good quality. "Experience"-wise, as a customer overall, I would say this: I notice and appreciate that these are human beings who know what they are doing are manning (and woman-in... See more

Company replied

Rated 5 out of 5 stars

The team is eager to help me get every detail right. Every time I need help, Craig was right there with the answers I needed. Product is pro-level in every aspect. Sound was not coloured in any way... See more

Company replied

Rated 5 out of 5 stars

Auburn Street- Great communication during the set up phase with attention to details. Amazing Team & an awesome project from start to finish! Thank you for your expertise in producing our Album “ AUBU... See more

Company replied


Company details

  1. Music Store
  2. Hobby Store

Written by the company

Since 1946, Disc Makers has been the leading independent manufacturer of CDs, DVDs, and custom vinyl records for musicians, filmmakers, and businesses. We specialize in CD & DVD duplication, vinyl pressing, replication, and custom packaging, supported by state-of-the-art facilities near Philadelphia, PA. Our services include mastering, graphic design, multimedia authoring, and a wide selection of packaging supplies. Beyond discs and vinyl, we offer posters, download cards, and music distribution. With decades of experience, Disc Makers is your trusted partner for high-quality media production.

At Disc Makers, we guarantee the best prices and your complete satisfaction.

If you are not satisfied with any of our products or services, we’ll make it right. Guaranteed.

If you are not satisfied with any of our products or services, we’ll make it right. Guaranteed.
At Disc Makers, we know that making professional discs can be a significant investment. We want to make sure you’re thrilled with your purchase. That’s why we’re the only disc manufacturer in the world whose discs come with a 100% satisfaction guarantee. If there’s anything about your Disc Makers product or experience that you’re not happy with, we’ll make it right. It’s as simple as that. For full details, please visit http://www.discmakers.com/guarantee

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

7K reviews

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Rated 5 out of 5 stars

Great customer service, and high quality product.

Disk Makers is a great company to do business with. I will be a repeat customer.

31 March 2026
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Reply from Disc Makers

We are so happy to hear that your experience was positive! Thank you for taking the time to share your feedback. We look forward to working with you in the future!

Rated 4 out of 5 stars

It was very good experience the were…

It was very good experience the were super respoNsive to all my questions which i had a lot of. Some of the configuration for finalizing the art work to upload was difficult and i feel could have been explained better initially but overall i had a good experience and the product came out too quality. Ill be using their services again.

28 March 2026
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Reply from Disc Makers

We are so happy to hear that your experience was positive! Thank you for taking the time to share your feedback. We look forward to working with you in the future!

Rated 4 out of 5 stars

gets easier everytime I go to your web…

gets easier everytime I go to your web site, working with AI also helps put all this together.

24 March 2026
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Reply from Disc Makers

We are so happy to hear that your experience was positive! Thank you for taking the time to share your feedback.

Rated 5 out of 5 stars

DM always provides meticulous service…

DM always provides meticulous service yielding a profession product.
Always a pleasure to return business. Nice job.

27 March 2026
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Reply from Disc Makers

We are so happy to hear that your experience was positive! Thank you for taking the time to share your feedback. We look forward to working with you in the future!

Rated 1 out of 5 stars

Unhappy will be going to another Vendor now

You really need to get your upload and proof playback interface with all browsers. It not being compliant wit Safari for playback at best tiresome uploading with pausing not uploading and generaly sketchy. I listen to my proofs after downloading chrome to get them to play back correctly. They were fine. received my product and there were crackling sounds in the audio in spots. when I address the issue I was told it was in the files I uploaded. Same files uploaded to several other platforms with no issues.Best solution they could come up with was me paying a discounted price for new cd's that I would then have to open all my CDs and replace the disc by hand, Been customer for years in the past I was sent someone else's CD's and one release the end of songs after a second would play a small bit of Audio again. I have an order in form them for the vinyl version of this release I hope it comes out good. I will now seek another vendor for a reprint of this release and all future releases.

2 April 2026
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Reply from Disc Makers

We're sorry to hear about your concerns. Our team has reached out to you to discuss this matter.

Rated 5 out of 5 stars

Fast professional service with no…

Fast professional service with no surprises. Disc Makers has a superior online account management process with real, knowledgeable support staff. They are committed to high-quality delivery on schedule. I have worked with them at different organizations for over two decades and am happy to work with them today with our record label.

27 March 2026
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Reply from Disc Makers

We appreciate your long-term patronage and are so glad that our team and online account management continue to meet your expectations. We always strive to consistently deliver high-quality service! Thanks for your continued trust. We can't wait to hear your next project!

Rated 5 out of 5 stars

They were very attentive to my needs…

They were very attentive to my needs and gave good advice.

21 February 2026
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Reply from Disc Makers

We're happy to hear that our team met your needs and offered helpful advice. Thanks for trusting us with your music, we can't wait to hear your next project!

Rated 5 out of 5 stars

The team is eager to help …

The team is eager to help me get every detail right. Every time I need help, Craig was right there with the answers I needed.
Product is pro-level in every aspect. Sound was not coloured in any way by DM processes (I did not request mastering assistance, ergo recordings were verbatim).
Highly recommended !

24 March 2026
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Reply from Disc Makers

We appreciate you sharing your experience! We will let Craig know you were happy with his support. We'll be here ready to help when the next Gravity n Rust project is ready for print! Thanks for the recommendation!

Rated 5 out of 5 stars

Easy ordering process and relatively…

Easy ordering process and relatively quick turnaround. Would use Disc Markers again on future projects.

24 March 2026
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Reply from Disc Makers

Thanks for the positive feedback! We'll be here when the next 307 Departure album is ready to go. We can't wait to hear it!

Rated 5 out of 5 stars

Excellent all the way around.

Excellent all the way around. Highly recommend.

24 March 2026
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Reply from Disc Makers

Thank you for the recommendation! We loved working on your live record. Let us know if you need anything else, we'll be here to help!

Rated 5 out of 5 stars

Very acomadating

Very acomadating

21 March 2026
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Reply from Disc Makers

Glad we could accommodate you and get your CDs made for you. We'll be here when your next project is ready to go. Thanks for the review!

Rated 5 out of 5 stars

Disc Makers delivers top quality

Disc Makers has always delivered top quality. There efforts to be sure the project runs perfectly and that any small errors were given a chance to be corrected all along the production process, should be commended.

24 March 2026
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Reply from Disc Makers

Thank you for your feedback. Thank you for your constant support through the years!

Rated 4 out of 5 stars

My friends say's some of the CDs is not…

My friends say's some of the CDs is not playing in thire car. So for there have been one. Even though I give them away, I still wish for the best. But I will still be useing Disc Makers. Thanks, and may the good Lord keep on blessing your CO.

17 March 2026
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Reply from Disc Makers

Thank you for your feedback.

Rated 5 out of 5 stars

When I had difficulty with my local…

When I had difficulty with my local graphic artist on the album jacket, the folks Arctic Makers were very helpful in getting it all together for me and getting thevCD’s out in time.

12 March 2026
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Reply from Disc Makers

Thank you for your feedback.

Rated 5 out of 5 stars

Alyce Ellen James

Disc Makers was very helpful when I contacted them about making our CD, they answered all my questions and were very cordial. They stayed on top of things and kept us informed of their progress. I intend and look forward to working with them again on our next album.

14 March 2026
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Reply from Disc Makers

Thank you for your feedback. Glad to hear you had a great experience!

Rated 5 out of 5 stars

I am happy with Disc Makers.

I am really grateful for the ability to design on-line. The only problem I had was not being able to use Spanish letters. Angela has been very helpful. I am very happy with Disc Makers

25 March 2026
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Reply from Disc Makers

We're happy to hear that you enjoyed designing your artwork online and that our team was helpful. We appreciate your feedback regarding the Spanish letters and will look into it.

Rated 4 out of 5 stars

Great communication

Love the quick communication and appreciated the flag on the production side concerning the design submitted. The final product looks exactly how the client wanted it so much so that they wanted to place a larger order!

17 March 2026
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Reply from Disc Makers

We're glad you enjoyed your experience and appreciate your feedback! We're happy to hear that our communication and attention to detail resulted in a product that delighted your client.

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