Disc Makers Reviews 6,848

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 468 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products and services received, often highlighting the professional and excellent results. Many people appreciate the helpful and knowledgeable staff, noting their expertise and willingness to assist throughout the process. The customer service is frequently described as outstanding, with consumers valuing the clear communication and quick responses. However, some customers experienced issues with product quality, such as crackling sounds in audio or thinner cover materials than expected. A few reviewers also mentioned a lack of personalized communication regarding delays and defects, leading to dissatisfaction with the updates provided.

What people talk about most

Product

People report positive experiences with product quality. Many customers praise the high quality of the final... See more

Quality

Customers consistently note positive experiences with quality, praising the high-quality final products,... See more

Staff

Customers consistently report positive experiences with staff, highlighting their helpfulness,... See more

Service

Consumers find service to be positive, with many praising the fast, professional, and attentive support... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The communication was perfect throughout my experience, 1st timer and concerned about almost every aspect of this project...not to worry, Trevor was always available and ready to help figure things ou... See more

Company replied

Rated 5 out of 5 stars

The record is very good quality. "Experience"-wise, as a customer overall, I would say this: I notice and appreciate that these are human beings who know what they are doing are manning (and woman-in... See more

Company replied

Rated 5 out of 5 stars

The team is eager to help me get every detail right. Every time I need help, Craig was right there with the answers I needed. Product is pro-level in every aspect. Sound was not coloured in any way... See more

Company replied

Rated 5 out of 5 stars

Auburn Street- Great communication during the set up phase with attention to details. Amazing Team & an awesome project from start to finish! Thank you for your expertise in producing our Album “ AUBU... See more

Company replied


Company details

  1. Music Store
  2. Hobby Store

Written by the company

Since 1946, Disc Makers has been the leading independent manufacturer of CDs, DVDs, and custom vinyl records for musicians, filmmakers, and businesses. We specialize in CD & DVD duplication, vinyl pressing, replication, and custom packaging, supported by state-of-the-art facilities near Philadelphia, PA. Our services include mastering, graphic design, multimedia authoring, and a wide selection of packaging supplies. Beyond discs and vinyl, we offer posters, download cards, and music distribution. With decades of experience, Disc Makers is your trusted partner for high-quality media production.

At Disc Makers, we guarantee the best prices and your complete satisfaction.

If you are not satisfied with any of our products or services, we’ll make it right. Guaranteed.

If you are not satisfied with any of our products or services, we’ll make it right. Guaranteed.
At Disc Makers, we know that making professional discs can be a significant investment. We want to make sure you’re thrilled with your purchase. That’s why we’re the only disc manufacturer in the world whose discs come with a 100% satisfaction guarantee. If there’s anything about your Disc Makers product or experience that you’re not happy with, we’ll make it right. It’s as simple as that. For full details, please visit http://www.discmakers.com/guarantee

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

7K reviews

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Rated 5 out of 5 stars

Easy Reorder

DiscMakers has helped me with 2 of my CDs. They have my audio files, my artwork and my text files, so when it was time to reorder, it was logical and practical to contact DiscMakers to help me again.

After the trial and error of creating a CD project from scratch, many of us receive the first order and say "Hmm, forgot to include that; misspelled his name; oops, got the songs in the wrong order" or something, followed by "Well, we can fix it in the reorder..."

No need.

The ease, efficiency and convenience of the reorder process are among the reasons that being a return customer with DiscMakers is a no-brainer. When you add in their reasonable pricing, I'm grateful that DiscMakers are my disc makers!

21 February 2026
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Reply from Disc Makers

Thank you for your feedback and constant support!

Rated 4 out of 5 stars

First Time Purchase

Overall, it is fairly simple to put together your order. There are a couple of parts that aren't super easy to navigate; like getting to the online designer. And some of the product descriptions; notably around cd sleeves; weren't as informative as I would have liked. I ended up with exactly what I wanted but it just wasn't as smooth as it could have been.

13 February 2026
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Reply from Disc Makers

Thank you for your feedback.

Rated 5 out of 5 stars

A Great Experience

Having never done this before, the staff was great in guiding me through the process. Also the turnaround time was much quicker than I would have imagined.

21 February 2026
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Reply from Disc Makers

Thank you for your feedback. Glad to hear you had a good experience.

Rated 5 out of 5 stars

It was a nice experience

It was a nice experience. I enjoyed working with them to get everything looking good for a final product.

13 February 2026
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Reply from Disc Makers

Thank you for your feedback.

Rated 4 out of 5 stars

Disc Makers got me my CDs within time, but messed up.

Disc Makers got me my CDs within time for an event, but the booklet inside was all mixed up. I think anyone who had looked at it would tell it wasn't right. The good news was that Disc Makers is resending me the correct CDs, so that is great.

19 February 2026
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Reply from Disc Makers

We appreciate you bringing the booklet issue to our attention and are sorry for the error. We're glad to hear that we could resend the corrected CDs to you. Thank you

Rated 5 out of 5 stars

Always great !!!!!

Over 30 cds manufactured now by discmakers- never had a problem !

17 February 2026
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Reply from Disc Makers

Thank you for your feedback and for being a loyal customer over the years! We greatly appreciate your business.

Rated 5 out of 5 stars

Accessible

Disc Makers provides an accessible user friendly interface that makes uploading content and cover art, etc. easy.

14 February 2026
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Reply from Disc Makers

Thank you for taking the time to send us your feedback. We're happy to hear that you found the website easy to use. We greatly appreciate your business and hope to work with you again soon!

Rated 5 out of 5 stars

Disc makers was a great help

Disc makers was a great help.
Excellent turn around time and service.
Everything is self explanatory. Easy to follow.
I would recommend Disc Makers to any indie artist that is looking to be independent.
Thank you.

13 February 2026
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Reply from Disc Makers

Thank you for taking the time to send us your feedback. We're thrilled to hear that you were pleased with the customer service that was provided and production time. We greatly appreciate your recommendation.

Rated 4 out of 5 stars

CD's looked and sounded great

CD's looked and sounded great, however there were a couple issues.
1. First issue was not really an issue this time but could have been. 115 CDs were for Chuck Cox in Chicago. 185 CDs were to ship to me in Kentucky but they got switched and sent the opposite way. Chuck received 185 and I received 115. The package labels were on the wrong boxes.
2. Second is issue was minor but an annoyance for me. On the front cover on the bottom right hand side there is a half inch long white portion from the back side being visible, where the front folds over. I have been using a black sharpie to make it not so noticeable. I hope it can be fixed on future orders.
But overall it all looks and sounds great.
Thank you
Anthony Miller

13 February 2026
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Reply from Disc Makers

Thank you for your feedback. We're very sorry to hear about the shipping issue and concern with the printed wallets. A member of our CustomerCare team will follow-up with you ASAP.

Rated 5 out of 5 stars

Why I use Disc Makers for Mastering

I've been using Disc Makers for some time now. Each time I start a project regardless if I'm working with a live person, or simply working directly online. I find it easy to get my work and, thoughts added to the project at hand. Because Disc Makers has years of experience, they know what questions to ask, as well as returning a professional answer that lay people can understand. The sound lab engineers who work with you on your final master are worth their weight in gold. They never suggests, but listen very closely to what might be bothering you about your recording. They then make adjustments from your input to make your track sound its best.

5 February 2026
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Reply from Disc Makers

We are so happy to hear that your experience was positive! Thank you for taking the time to share your feedback. We look forward to working with you again in the future!

Rated 5 out of 5 stars

It was very easy to reorder- Great…

It was very easy to reorder- Great customer service, thank you.

4 February 2026
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Reply from Disc Makers

We are so happy to hear that your experience was positive! Thank you for taking the time to share your feedback.

Rated 5 out of 5 stars

Great work

Great work. Was done timely, and quality was great!

4 February 2026
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Reply from Disc Makers

We are so happy to hear that your experience was positive! Thank you for taking the time to share your feedback.

Rated 5 out of 5 stars

Ease of reordering and affordability

Ease of reordering and affordability. Discmakers made it easy to order, for a third time. These folks will get your product to you in remarkable time and it will be top quality!

10 February 2026
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Reply from Disc Makers

We are so happy to hear that your experience was positive! Thank you for taking the time to share your feedback. We look forward to working with you in the future!

Rated 5 out of 5 stars

Everything was top notch.

Everything was top notch, A-1 OK!
I am extremely satisfied. Easy to work with and very fast on delivery.

6 February 2026
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Reply from Disc Makers

We are so happy to hear that your experience was positive! Thank you for taking the time to share your feedback.

Rated 4 out of 5 stars

My audio files

My audio files - some had noise in the mix. I was hoping to at least get a balanced set of songs. I asked if they could make it to benefit a listener and the songs needed re-mastering. So I was pleased when you listen to the songs now and then defects are minimal. Thanks for improving the tracks and for the USB card option for younger people and their cellphones.

23 January 2026
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Reply from Disc Makers

We are so happy to hear that your experience was positive! Thank you for taking the time to share your feedback.

Rated 5 out of 5 stars

excellent customer care and quality of work

excellent customer service, easy to speak with a human within 2-3 minutes, beautiful graphic design on my album, willing to work with new ideas and design changes, booklet and CD look great, fast project turnaround, very happy with whole experience

31 January 2026
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Reply from Disc Makers

We are so happy to hear that your experience was positive! Thank you for taking the time to share your feedback. We look forward to working with you the future!

Rated 5 out of 5 stars

Once again

Once again, I am very pleased with the work of the engineers!

6 February 2026
Disc Makers logo

Reply from Disc Makers

We are so happy to hear that your experience was positive! Thank you for taking the time to share your feedback. We look forward to working with you again in the future!

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