My reviews is based on Customer service as I returned product so can't comment. Customer service is quick to respond can't fault it. They do their absolute best to find middle ground if not happy. Hum... See more
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Direct Vacuums are a unique company offering you brand name products at a fraction of the price of high street shops. Direct Vacuums is the only authorised re-seller of Electrolux, AEG, Zanussi, Hoover and Vax graded products, all our products are guaranteed for 1 year for complete peace of mind.
Contact info
A P Taylor Ltd, Unit 5 Arenson way, LU5 5UL, Dunstable, United Kingdom
- Online support only
- support@directvacuums.co.uk
- directvacuums.co.uk
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Straight forward purchase and delivery
Straight forward purchase and delivery. Product works fine, used it once so far.
Perfect great vacuum .very easy to…
Perfect great vacuum .very easy to use. Delivery on time . Would recommend this site
I am very happy but
I am very happy. However, when it come to building the trampoline net, the screws don't fit, not in the middle of the bars or on the top of the net. So I don't know what I'm going to do because it's kind of just holding on for dear life and a suddenly. This isn't the company's fault. It was fast delivery and good communication via emails I've bought from them before for Hoover's in the past and never had any issues. I'm just a bit sad that the parts on the trampoline don't fit exact
For a reconditioned item
For a reconditioned item, it’s perfect and as new. I really find it difficult to spot any problems. Runs perfectly. A very pleasing purchase!
Very pleased
I bought a refurbished cleaner. It came well packaged and was thoroughly cleaned. The machine works really well and the charger too. Very pleased with the outcome and the savings made.
Great spot washer
Great spot washer
Great delivery
Great description
I have purchased a few items from Direct vacuums, and i will use again
Brilliant vacuum, excellent service.
Item was delivered promptly, and arrived packaged exactly as described. The vacuum itself was easy to assemble, looks brand new, and works perfectly.
Fantastic Customer service
Great company to deal with. Customer services was great in deal with a postcode error
Great price speedy service no…
Great price speedy service no complaints I like my Henry Hoover
Despite telling me my order is out to…
Despite telling me my order is out to be delivered after more than a week I haven't received it yet
Fast delivery and the vacuum cleaner…
Fast delivery and the vacuum cleaner was as good as new .. still boxed with manual and all accessories
The delivery was quick and I'm happy…
The delivery was quick and I'm happy with the product ,It was left at my neighbours and no card in my door though.
Was delivered promtiy and was exactly…
Was delivered promtiy and was exactly what I had orderd
Very quick delivery well packaged and…
Very quick delivery well packaged and as described
Vax Steam Fresh
I have had my Vax Steam Fresh a few weeks now so I can give a review. Delivered and upon opening amazed as it really did look new. I have used it quite often it is fantastic even the gadgets work. I would recommend Direct Vacuums to anyone. Why buy new when you can buy refurbed at a fraction of the price, this company has an excellent customer care as well.
Direct vacuums five star service.
I purchased a refurb vacuum cleaner from these people and I had some questions I got in touch with their customer service and they answered everything for me. The customer service person Gabrielle didn't keep me waiting and now everything's fine I just like to say thank you you don't normally get service like that .
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