Director First  Reviews 747

TrustScore 5 out of 5

5.0

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their expertise, supportive approach, and clear communication, which helps alleviate stress during difficult times. Many highlight the exceptional customer service, noting the team's availability, empathy, and willingness to provide guidance without pressure or jargon. People frequently mention the high quality of the advice received, describing it as practical, reassuring, and tailored to their specific situations. Consumers appreciate the smooth user experience, from initial contact to ongoing support, and often express relief and gratitude for the help provided. The company's ability to simplify complex issues and offer timely assistance is a recurring theme among satisfied users.

What people talk about most

Staff

Customers consistently report highly positive experiences with the staff. Reviewers frequently praise the... See more

Customer service

Users describe positive interactions with customer service, highlighting the team's professionalism,... See more

Service

Customers consistently note positive experiences with service. Reviewers highlight the helpfulness and... See more

Customer communications

Consumers find contact to be positive. Many reviewers praise the ease of reaching the company, with some... See more

User experience

People report positive experiences with the user experience. Customers found the process much simpler and... See more

Based on these reviews

Rated 5 out of 5 stars

If the Dalai Lama handled director stress and Mother Teresa specialised in business rescue, you’d still call Chris Worden first. He brings clarity, calm, and straight-talking solutions when director... See more

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Rated 5 out of 5 stars

I cannot recommend this company highly enough. Their knowledge in dealing with insolvency is second to none, an absolutely first class service. Chris, Shaun and the team will offer you expert advi... See more

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Rated 5 out of 5 stars

I spoke to Tom recently during a period of anxiety around our business. He couldn’t have been more reassuring and put things quickly int perspective which is just what I needed to feel calmer and more... See more

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Rated 5 out of 5 stars

Shaun has nothing but incredible. He has calmed me throughout what was a really difficult and stressful period of my life. He has been professional and kind, and was always ready by phone or email whe... See more

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Rated 5 out of 5 stars

The advice I received from Chris and Shaun was top class. They immediately spotted potential red flags in my business situation and provided solid professional advice and actions to help overcome them... See more

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Rated 5 out of 5 stars

I would advise anyone who has issues with their Ltd company and is anxious about how to best deal with them to contact Director First. I recently spoke to Chris Teal, what a breath of fresh air, frien... See more

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Rated 5 out of 5 stars

Chris Teal responded by phone within 5 minutes of me sending the initial contact form and we discussed my situation for 30minutes. We then set up a follow up video call for a few day later with both C... See more

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Rated 5 out of 5 stars

This wasn’t a “great “ experience the prevailing circumstances. Were terrible . We were mugged by a big greedy building company. Our work ? On time .Passed all checks They wouldn’t pay for the... See more

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Rated 5 out of 5 stars

Chris gave me genuinely outstanding advice. What impressed me most was his honesty and integrity. He advised me in the best possible way, even when he could have easily tried to sell me something just... See more

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Rated 5 out of 5 stars

I honestly cannot recommend Shaun enough. From the very beginning of our liquidation, he has been calm, supportive and incredibly knowledgeable. He explains everything clearly, keeps you updated, and... See more

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Rated 5 out of 5 stars

Chris was fabulous. In a short 10 min phone call he confirmed that my thinking on the way to resolve my clients situation was correct and also gave us an additional avenue to try to resolve his outsta... See more

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Rated 5 out of 5 stars

I set up and ran my Company very successfully for 25 yrs, I made millions…3 new partners took over and crashed my firm in 18 months, my family was homeless, we were broke… I was broken Then I foun... See more

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Rated 5 out of 5 stars

I spoke with Chris. He quickly assessed my situation and gave me insights into how HMRC would treat my situation, the options open to me, and reassured me that certain worrying things would certainl... See more

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Rated 5 out of 5 stars

Chris and Shaun provided brilliant advice. I ended up going for the cheapest insolvency firm I could find, which was a mistake. In hindsight, I should have gone with Director First, as their insight a... See more

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Rated 5 out of 5 stars

My company has some issues that are causing me some concern, HMRC, BBL , stress was starting to take its toll and i decided to contact Chris. A half hour chat and he has clarified things and given me... See more

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Rated 5 out of 5 stars

I spoke with Chris after my company ran into difficulties following a disasterous year in this economy. He was so easy to talk to and, after listening carefully about a way forward, I ended the call a... See more

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Rated 5 out of 5 stars

This man is an absolute genius. It makes your mind so comfortable. I haven’t slept in weeks since speaking to Chris I’ve slept like a baby. He explained to me in detail, highly recommend him absolute... See more

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Rated 5 out of 5 stars

I am quite sure that I was only able to endure what felt like the worst period of time in my life, because of the fantastic team at Director First. Thank you for your constant guidance, support and re... See more

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Rated 5 out of 5 stars

I found director first via a google search Nadina was amazing at putting my mind at rest and gave me free advice about how to go about closing my company, she assured me as my case was relatively sim... See more

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Rated 5 out of 5 stars

I spoke with Chris at Director First last Monday, and found Chris very supportive. He actually listened to understand my situation and gave me straight, honest advice and a clear plan for what to do... See more

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Rated 5 out of 5 stars

The team at Director First Namely; Emily Goodhew & Shaun Worden, their guidance through the whole process and the clear communication at every stage was amazing. Couldn’t ask for anything better as a... See more

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Rated 5 out of 5 stars

When I was first spoke with Chris I knew I had someone on my side that didn’t hide the ugly truth and told me how it was and what my options are. It might not have been what I wanted to hear but it ma... See more

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Rated 5 out of 5 stars

When I first saw Chris on my socials it left me wondering who this guy was, let me tell you, if you've got your head in the sand about the state of your business, this guy drags you out feet first..no... See more

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Rated 5 out of 5 stars

Great advice & putting my mind at ease were Both Emily Goodhew and Shaun Worden. They talked me through the options (as everyone's case is different) They are very experienced and know the answers t... See more

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Rated 5 out of 5 stars

Arranged a call with Chris for some advice regarding an issue regarding my business. They were amazing! The advice was incredible so helpful and reassuring. Running a buisness is never easy and h... See more

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Rated 5 out of 5 stars

I cannot recommend Director First highly enough. Shaun handled our enquiry with great care, answering our calls and addressing our questions seven days a week, at all hours of the day. They took the t... See more

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Rated 5 out of 5 stars

I recently spoke with Chris Warden and had a really great experience. I’d been feeling quite stressed about a debt I owed to HMRC, but Chris took the time to talk things through with me and offered... See more

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Rated 5 out of 5 stars

Calmness during a very fraught time; efficiency, all calls were on time and communication direct and kind. Available time seemed endless - explanations succinct and helpful. I can't thank this compan... See more

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Rated 5 out of 5 stars

The team were extremely professional and knowledgable, communication was quick and fluid. They made you feel comfortable and at ease at a very difficult time. I couldn’t thank them enough for helping... See more

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Rated 5 out of 5 stars

Director First has been outstanding. Their advice was clear, practical, and delivered with genuine understanding at a very difficult time. I only wish I had contacted them sooner, as it would have... See more

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Rated 5 out of 5 stars

Chris at Director First took half an hour of his time to provide straightforward advice and he was kind and sympathetic in what is a challenging period. He offered practical advice and provided a usef... See more

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Rated 5 out of 5 stars

Directors first were helpful from the first contact. They introduced us to good people who got the job done, they were always available and their advice was always in our best interest, and they remo... See more

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Rated 5 out of 5 stars

I had a fantastic experience working with Shaun. He was incredibly helpful and took the time to explain everything from start to finish. I never felt rushed or confused because he made sure I understo... See more

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Rated 5 out of 5 stars

Members of the team are very freindly and give quick practical advice specific to your situation. They are reassuring and give you the confidence to take the next steps. As my situation was si... See more

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Rated 5 out of 5 stars

When I thought I had no where to turn, I found Chris Teal at Director First . Who straight away gave me reassurance that there is away through what seems like a dead end and a very lonely place .... See more

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Rated 5 out of 5 stars

Spoke to Chris who gave me really insightful information about company and personal debt; He helped me come up with an action plan on how to resolve my companies issues. I couldn't ask for more from... See more

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Rated 5 out of 5 stars

A great and a friendly service by a team who helped me through all parts of the process from start to finish. They made the process very easy and answered all my questions and concerns with comprehen... See more

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Rated 5 out of 5 stars

Sean is the most patient and understanding man I've ever come across. He is always on the end of the phone regardless of how manybtimes you asknquestions and he really does put your mind at ease. I ca... See more

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Rated 5 out of 5 stars

chris and his team were more than helpful when i needed advise regards my business. although we did not have to liquidise the business chris and his team help me through the process and advised what... See more

Company replied

Rated 5 out of 5 stars

Genuine good advise, free advise. I found Directors First via a Youtube video, where a situation simular to ours was discussed. So we reached out to Direct First. After two discussions; I... See more

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Rated 5 out of 5 stars

Emily and Shaun at Directors first have been an absolute game-changer for me. From the very beginning, they made it clear that they truly understand the pressures and responsibilities that come with... See more

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Rated 5 out of 5 stars

This company is perfect Shaun and Nadina are so down to earth and are very helpful. Constantly reassuring and Available any time . Good advised good services and everything broken down in to plane En... See more

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Rated 5 out of 5 stars

The experience of Chris and Shaun was absolutely invaluable. They are so professional and help cut to the chase of the issues while being really pleasant and supportive at the same time. Can't recomme... See more

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Rated 5 out of 5 stars

Great advice, truly appreciated. Shaun and Chris have been nothing short of fantastic giving me advice during a difficult time. When it's all done, I know I'll be forever grateful to them.

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Rated 5 out of 5 stars

After some really bad advice from a Chartered Accountant regarding a directors loan account these guys were an absolute god send. On the first phone call I was thinking I could not afford to continue... See more

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Rated 5 out of 5 stars

We're in some difficulty as a company. After watching Chris on YouTube, I called Directors First and genuinely am overwhelmed how professional and understanding they have been. First from Chris, he to... See more

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Rated 5 out of 5 stars

Director First have been nothing short of amazing for me. Chris Teal went above and beyond to breakdown my situation and put my mind at rest through a daunting time with zero judgement and lots of und... See more

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Rated 5 out of 5 stars

Guided us all the way through very stressful times. Always available to answer questions and help with anything that seemed too big to understand or deal with. Would highly recommend you give this guy... See more

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Rated 5 out of 5 stars

I really cannot recommend Directors First enough, they removed all the stress completely. Shaun and Emily are just so amazing and they have a great team. They truly are absolutely amazing, I could nev... See more

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Rated 5 out of 5 stars

First rate. Helpful, knowledgeable and supportive. Really brilliant call. I wish I’d called much earlier in the process. Straightforward and freely given. Thank you! Highly recommended.

Company replied


Company details

  1. Insolvency Service
  2. Business Management Consultant
  3. Debt Relief Service
  4. Liquidator

Written by the company

Welcome to Director First – Your Helping Hand In Business Insolvency At Director First, we’re here for UK directors facing tough times with their businesses. We understand it’s not easy dealing with money problems, and we offer free, friendly advice to help you out. Whether it’s about closing a business (liquidation), rearranging your business debts (debt restructuring/cva), getting your business back on its feet (turnaround),setting up a new company and purchasing the assets back, or just some advice around how to deal with business debt, we’ve got your back. We also help with sorting out big problems for directors, such as overdrawn directors’ loan accounts. Our past work at 1st Business Rescue was a big hit, earning us over 400 top reviews on Trustpilot. We’re really proud of helping so many directors understand their options and move forward. At Director First, we keep things clear and simple. We’ll guide you through every step, explain your choices in easy words, and make sure you know about any risks. Our goal is to help you feel confident and ready for a new start. Director First – Clear, Friendly Advice for a New Beginning in Business


Contact info

5.0

Excellent

TrustScore 5 out of 5

747 reviews

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Rated 5 out of 5 stars

Very profestinal company

Very profestinal company, they advised me and guided me in the best way when i needed it most, would highly recomend.

23 February 2026
Director First  logo

Reply from Director First

Thanks Ross! We are glad you found our advice useful!

Rated 5 out of 5 stars

Spoke with Chris who was very…

Spoke with Chris who was very informative and put me at ease. With his guidance and advice I have decided to hold off closing the business down until further government guidance is available

17 February 2026
Unprompted review
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Reply from Director First

Happy to hear that you found our guidance useful, Lee! Always appreciate a good review!

Rated 5 out of 5 stars

Very helpful and friendly

Nadina was warm, helpful and friendly. She gave great advice and really put my mind at rest. I will sleep better tonight

16 February 2026
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Reply from Director First

Happy you said that, Gemma! Thank you so much for the review!

Rated 5 out of 5 stars

Kind helpfull

Kind helpfully. Consistent phone. Stayed in weekly communications
Helpful

10 February 2026
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Reply from Director First

Thank you so much Christopher! Means a lot to us!

Rated 5 out of 5 stars

Nadina was great

Nadina was great, understanding, clear and helpful. I finally feel some relief about the situation I'm in. Thank you !

5 February 2026
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Reply from Director First

Thank you so much for this lovely review, Meghan! Means a lot to us, and I am sure Nadina would love to read this!

Rated 5 out of 5 stars

Great service

Great service, very personal, confidential. Advice saved me from closing my company

2 February 2026
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Reply from Director First

Thank you so much for this review, Graeme!

Rated 5 out of 5 stars

Fast and empathetic

Chris rang me first thing following an online enquiry. He was empathetic and helpful despite not being able to get involved in our particular circumstance.

2 February 2026
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Reply from Director First

Thank you so much for the review Dave! We really hope things move onwards and upwards for you!

Rated 5 out of 5 stars

Exceptional experience with Chris and…

Exceptional experience with Chris and his team supporting with relevant advice across the entire journey including very specific nuances of our business. If you are exploring liquidation Chris and his team are an absolutely excellent choice.

30 January 2026
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Reply from Director First

This means a lot to us Maiko! We feel our passion for seeing directors at ease and move in the right direction truly separates us from our competitors!

Rated 5 out of 5 stars

A really professional service

A really professional service and knowledgeable in many aspects of my situation. They really put my mind at ease on the situation and offered me some very useful tips. Highly recommended!

28 January 2026
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Reply from Director First

Thank you so much for this lovely review, Adam! We are glad that you feel better now! Happy to be here for you!

Rated 5 out of 5 stars

Great services

Great services, very informative, friendly and professional

28 January 2026
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Reply from Director First

Thank you so much for the review!

Rated 5 out of 5 stars

Chris will listen and help fantastic

Chris was really good at listening and finding the best solution to move forward
I would highly recommend him and his company

Don’t delay if you are heading for a crisis Chris is your man.

26 January 2026
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Reply from Director First

This means a lot to us here! Thanks for the lovely review!

Rated 5 out of 5 stars

First rate

First rate. Helpful, knowledgeable and supportive. Really brilliant call. I wish I’d called much earlier in the process. Straightforward and freely given. Thank you! Highly recommended.

26 January 2026
Unprompted review
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Reply from Director First

Thank you so much for the review, Hazel! Really kind of you to say that!

Rated 5 out of 5 stars

Chris is the real deal

Chris is the real deal, which is hard to find in this trade, he is not out to grab your money, he gives excellent non biased advice and truly cares about your situation.
Give him try, you'll be glad you did.

23 January 2026
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Reply from Director First

Thank you so much, Jonathan! We do our best to prove to directors that we are on their side. Now and always!

Rated 5 out of 5 stars

Brilliant

Brilliant, helpful advice. Everything I had issues with was answered for me and I’ll sleep a bit easier tonight knowing everything isn’t as bad as I feared.

23 January 2026
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Reply from Director First

This is lovely to hear, Ian! Thank you so much for the review!

Rated 5 out of 5 stars

Exceptional Service

I would advise anyone who has issues with their Ltd company and is anxious about how to best deal with them to contact Director First. I recently spoke to Chris Teal, what a breath of fresh air, friendly, easy to converse with, clear, straightforward, useful advice, complete empathy and no pushy salesmanship, put my mind at rest on a few matters and was a real pleasure to speak to. Chris fully understands how to make a difficult situation far less stressful. Highly recommended.

21 January 2026
Unprompted review
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Reply from Director First

Chris Teal would be delighted to read this, Kevin! Thank you so much for the review!

Rated 5 out of 5 stars

Professionalism

Professionalism , empathy of my circumstances , openness with advice , reassuring …. Unbelievable attention to customer care !

I have been in business for 45 years and I have never experienced such commitment to help my business navigate through a turbulent time !

Total respect and thanks

15 January 2026
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Reply from Director First

This is lovely to hear, Ian! Thank you so much for this kind review!

Rated 5 out of 5 stars

Very honest person he is not out to…

Very honest person he is not out to make money for himself. He genuinely wants to help you. He spent a lot of time on the phone with me just giving me advice for free which he didn’t have to do.

14 January 2026
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Reply from Director First

Thank you so much Jas! We take immense pride in being director-friendly and keeping directors first!

Rated 5 out of 5 stars

Very Helful with Solid Advice

First i would say the responce time was very quick. i spoke with a gentleman called Chris and he advised me on the best process for me and my business he was very clear and helpfull i could not have asked for anymore. If i need anymore help i will definetly be getting hold of them again.

19 January 2026
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Reply from Director First

Thank you so much for the review, Omar! This means a lot to us here at DF!

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