Director First  Reviews 747

TrustScore 5 out of 5

5.0

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their expertise, supportive approach, and clear communication, which helps alleviate stress during difficult times. Many highlight the exceptional customer service, noting the team's availability, empathy, and willingness to provide guidance without pressure or jargon. People frequently mention the high quality of the advice received, describing it as practical, reassuring, and tailored to their specific situations. Consumers appreciate the smooth user experience, from initial contact to ongoing support, and often express relief and gratitude for the help provided. The company's ability to simplify complex issues and offer timely assistance is a recurring theme among satisfied users.

What people talk about most

Staff

Customers consistently report highly positive experiences with the staff. Reviewers frequently praise the... See more

Customer service

Users describe positive interactions with customer service, highlighting the team's professionalism,... See more

Service

Customers consistently note positive experiences with service. Reviewers highlight the helpfulness and... See more

Customer communications

Consumers find contact to be positive. Many reviewers praise the ease of reaching the company, with some... See more

User experience

People report positive experiences with the user experience. Customers found the process much simpler and... See more

Based on these reviews

Rated 5 out of 5 stars

If the Dalai Lama handled director stress and Mother Teresa specialised in business rescue, you’d still call Chris Worden first. He brings clarity, calm, and straight-talking solutions when director... See more

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Rated 5 out of 5 stars

I cannot recommend this company highly enough. Their knowledge in dealing with insolvency is second to none, an absolutely first class service. Chris, Shaun and the team will offer you expert advi... See more

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Rated 5 out of 5 stars

I spoke to Tom recently during a period of anxiety around our business. He couldn’t have been more reassuring and put things quickly int perspective which is just what I needed to feel calmer and more... See more

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Rated 5 out of 5 stars

Shaun has nothing but incredible. He has calmed me throughout what was a really difficult and stressful period of my life. He has been professional and kind, and was always ready by phone or email whe... See more

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Rated 5 out of 5 stars

The advice I received from Chris and Shaun was top class. They immediately spotted potential red flags in my business situation and provided solid professional advice and actions to help overcome them... See more

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Rated 5 out of 5 stars

I would advise anyone who has issues with their Ltd company and is anxious about how to best deal with them to contact Director First. I recently spoke to Chris Teal, what a breath of fresh air, frien... See more

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Rated 5 out of 5 stars

Chris Teal responded by phone within 5 minutes of me sending the initial contact form and we discussed my situation for 30minutes. We then set up a follow up video call for a few day later with both C... See more

Company replied

Rated 5 out of 5 stars

This wasn’t a “great “ experience the prevailing circumstances. Were terrible . We were mugged by a big greedy building company. Our work ? On time .Passed all checks They wouldn’t pay for the... See more

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Rated 5 out of 5 stars

Chris gave me genuinely outstanding advice. What impressed me most was his honesty and integrity. He advised me in the best possible way, even when he could have easily tried to sell me something just... See more

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Rated 5 out of 5 stars

I honestly cannot recommend Shaun enough. From the very beginning of our liquidation, he has been calm, supportive and incredibly knowledgeable. He explains everything clearly, keeps you updated, and... See more

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Rated 5 out of 5 stars

Chris was fabulous. In a short 10 min phone call he confirmed that my thinking on the way to resolve my clients situation was correct and also gave us an additional avenue to try to resolve his outsta... See more

Company replied

Rated 5 out of 5 stars

I set up and ran my Company very successfully for 25 yrs, I made millions…3 new partners took over and crashed my firm in 18 months, my family was homeless, we were broke… I was broken Then I foun... See more

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Rated 5 out of 5 stars

I spoke with Chris. He quickly assessed my situation and gave me insights into how HMRC would treat my situation, the options open to me, and reassured me that certain worrying things would certainl... See more

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Rated 5 out of 5 stars

Chris and Shaun provided brilliant advice. I ended up going for the cheapest insolvency firm I could find, which was a mistake. In hindsight, I should have gone with Director First, as their insight a... See more

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Rated 5 out of 5 stars

My company has some issues that are causing me some concern, HMRC, BBL , stress was starting to take its toll and i decided to contact Chris. A half hour chat and he has clarified things and given me... See more

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Rated 5 out of 5 stars

I spoke with Chris after my company ran into difficulties following a disasterous year in this economy. He was so easy to talk to and, after listening carefully about a way forward, I ended the call a... See more

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Rated 5 out of 5 stars

This man is an absolute genius. It makes your mind so comfortable. I haven’t slept in weeks since speaking to Chris I’ve slept like a baby. He explained to me in detail, highly recommend him absolute... See more

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Rated 5 out of 5 stars

I am quite sure that I was only able to endure what felt like the worst period of time in my life, because of the fantastic team at Director First. Thank you for your constant guidance, support and re... See more

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Rated 5 out of 5 stars

I found director first via a google search Nadina was amazing at putting my mind at rest and gave me free advice about how to go about closing my company, she assured me as my case was relatively sim... See more

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Rated 5 out of 5 stars

I spoke with Chris at Director First last Monday, and found Chris very supportive. He actually listened to understand my situation and gave me straight, honest advice and a clear plan for what to do... See more

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Rated 5 out of 5 stars

The team at Director First Namely; Emily Goodhew & Shaun Worden, their guidance through the whole process and the clear communication at every stage was amazing. Couldn’t ask for anything better as a... See more

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Rated 5 out of 5 stars

When I was first spoke with Chris I knew I had someone on my side that didn’t hide the ugly truth and told me how it was and what my options are. It might not have been what I wanted to hear but it ma... See more

Company replied

Rated 5 out of 5 stars

When I first saw Chris on my socials it left me wondering who this guy was, let me tell you, if you've got your head in the sand about the state of your business, this guy drags you out feet first..no... See more

Company replied

Rated 5 out of 5 stars

Great advice & putting my mind at ease were Both Emily Goodhew and Shaun Worden. They talked me through the options (as everyone's case is different) They are very experienced and know the answers t... See more

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Rated 5 out of 5 stars

Arranged a call with Chris for some advice regarding an issue regarding my business. They were amazing! The advice was incredible so helpful and reassuring. Running a buisness is never easy and h... See more

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Rated 5 out of 5 stars

I cannot recommend Director First highly enough. Shaun handled our enquiry with great care, answering our calls and addressing our questions seven days a week, at all hours of the day. They took the t... See more

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Rated 5 out of 5 stars

I recently spoke with Chris Warden and had a really great experience. I’d been feeling quite stressed about a debt I owed to HMRC, but Chris took the time to talk things through with me and offered... See more

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Rated 5 out of 5 stars

Calmness during a very fraught time; efficiency, all calls were on time and communication direct and kind. Available time seemed endless - explanations succinct and helpful. I can't thank this compan... See more

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Rated 5 out of 5 stars

The team were extremely professional and knowledgable, communication was quick and fluid. They made you feel comfortable and at ease at a very difficult time. I couldn’t thank them enough for helping... See more

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Rated 5 out of 5 stars

Director First has been outstanding. Their advice was clear, practical, and delivered with genuine understanding at a very difficult time. I only wish I had contacted them sooner, as it would have... See more

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Rated 5 out of 5 stars

Chris at Director First took half an hour of his time to provide straightforward advice and he was kind and sympathetic in what is a challenging period. He offered practical advice and provided a usef... See more

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Rated 5 out of 5 stars

Directors first were helpful from the first contact. They introduced us to good people who got the job done, they were always available and their advice was always in our best interest, and they remo... See more

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Rated 5 out of 5 stars

I had a fantastic experience working with Shaun. He was incredibly helpful and took the time to explain everything from start to finish. I never felt rushed or confused because he made sure I understo... See more

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Rated 5 out of 5 stars

Members of the team are very freindly and give quick practical advice specific to your situation. They are reassuring and give you the confidence to take the next steps. As my situation was si... See more

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Rated 5 out of 5 stars

When I thought I had no where to turn, I found Chris Teal at Director First . Who straight away gave me reassurance that there is away through what seems like a dead end and a very lonely place .... See more

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Rated 5 out of 5 stars

Spoke to Chris who gave me really insightful information about company and personal debt; He helped me come up with an action plan on how to resolve my companies issues. I couldn't ask for more from... See more

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Rated 5 out of 5 stars

A great and a friendly service by a team who helped me through all parts of the process from start to finish. They made the process very easy and answered all my questions and concerns with comprehen... See more

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Rated 5 out of 5 stars

Sean is the most patient and understanding man I've ever come across. He is always on the end of the phone regardless of how manybtimes you asknquestions and he really does put your mind at ease. I ca... See more

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Rated 5 out of 5 stars

chris and his team were more than helpful when i needed advise regards my business. although we did not have to liquidise the business chris and his team help me through the process and advised what... See more

Company replied

Rated 5 out of 5 stars

Genuine good advise, free advise. I found Directors First via a Youtube video, where a situation simular to ours was discussed. So we reached out to Direct First. After two discussions; I... See more

Company replied

Rated 5 out of 5 stars

Emily and Shaun at Directors first have been an absolute game-changer for me. From the very beginning, they made it clear that they truly understand the pressures and responsibilities that come with... See more

Company replied

Rated 5 out of 5 stars

This company is perfect Shaun and Nadina are so down to earth and are very helpful. Constantly reassuring and Available any time . Good advised good services and everything broken down in to plane En... See more

Company replied

Rated 5 out of 5 stars

The experience of Chris and Shaun was absolutely invaluable. They are so professional and help cut to the chase of the issues while being really pleasant and supportive at the same time. Can't recomme... See more

Company replied

Rated 5 out of 5 stars

Great advice, truly appreciated. Shaun and Chris have been nothing short of fantastic giving me advice during a difficult time. When it's all done, I know I'll be forever grateful to them.

Company replied

Rated 5 out of 5 stars

After some really bad advice from a Chartered Accountant regarding a directors loan account these guys were an absolute god send. On the first phone call I was thinking I could not afford to continue... See more

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Rated 5 out of 5 stars

We're in some difficulty as a company. After watching Chris on YouTube, I called Directors First and genuinely am overwhelmed how professional and understanding they have been. First from Chris, he to... See more

Company replied

Rated 5 out of 5 stars

Director First have been nothing short of amazing for me. Chris Teal went above and beyond to breakdown my situation and put my mind at rest through a daunting time with zero judgement and lots of und... See more

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Rated 5 out of 5 stars

Guided us all the way through very stressful times. Always available to answer questions and help with anything that seemed too big to understand or deal with. Would highly recommend you give this guy... See more

Company replied

Rated 5 out of 5 stars

I really cannot recommend Directors First enough, they removed all the stress completely. Shaun and Emily are just so amazing and they have a great team. They truly are absolutely amazing, I could nev... See more

Company replied

Rated 5 out of 5 stars

First rate. Helpful, knowledgeable and supportive. Really brilliant call. I wish I’d called much earlier in the process. Straightforward and freely given. Thank you! Highly recommended.

Company replied


Company details

  1. Insolvency Service
  2. Business Management Consultant
  3. Debt Relief Service
  4. Liquidator

Written by the company

Welcome to Director First – Your Helping Hand In Business Insolvency At Director First, we’re here for UK directors facing tough times with their businesses. We understand it’s not easy dealing with money problems, and we offer free, friendly advice to help you out. Whether it’s about closing a business (liquidation), rearranging your business debts (debt restructuring/cva), getting your business back on its feet (turnaround),setting up a new company and purchasing the assets back, or just some advice around how to deal with business debt, we’ve got your back. We also help with sorting out big problems for directors, such as overdrawn directors’ loan accounts. Our past work at 1st Business Rescue was a big hit, earning us over 400 top reviews on Trustpilot. We’re really proud of helping so many directors understand their options and move forward. At Director First, we keep things clear and simple. We’ll guide you through every step, explain your choices in easy words, and make sure you know about any risks. Our goal is to help you feel confident and ready for a new start. Director First – Clear, Friendly Advice for a New Beginning in Business


Contact info

5.0

Excellent

TrustScore 5 out of 5

747 reviews

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Rated 5 out of 5 stars

When I first saw Chris on my socials....

When I first saw Chris on my socials it left me wondering who this guy was, let me tell you, if you've got your head in the sand about the state of your business, this guy drags you out feet first..no bull no flannel, tells you straight what needs to be done and helps you every step of the way, he's team are excellent but for me most importantly Chris is always on the end of the phone, I've had 7am chats with him after sleepless nights by 8am the world has a different outlook. His connections and advise is 2nd to none. As company directors most of us carry the weight of the world, especially in a struggling business, Director First have the ability and knowledge to lighten that load.

9 March 2026
Unprompted review
Director First  logo

Reply from Director First

This means a lot to the team here and me, James! Thanks for writing this review!

Rated 5 out of 5 stars

A great and a friendly service by a…

A great and a friendly service by a team who helped me through all parts of the process from start to finish. They made the process very easy and answered all my questions and concerns with comprehensive knowledgable answers. Thank you and I would fully recommend
their services to anyone.

24 March 2026
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Reply from Director First

Thank you so much Nick, for this lovely review! We are glad you had a good experience with us!

Rated 5 out of 5 stars

Very helpful & responsive

Chris Teal responded by phone within 5 minutes of me sending the initial contact form and we discussed my situation for 30minutes. We then set up a follow up video call for a few day later with both Chris Teal & Chris Warden. They offered clear, no-nonsense and helpful advice for how I might best tackle the situation in the coming months. Very supportive and easy to talk to with no pressure just sensible, practical suggestions. it is clear they are experienced in their industry and look for the best outcome for their clients. Very helpful and highly recommended.

23 March 2026
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Reply from Director First

Thank you so much, Doug, for this lovely review! Happy to hear we could be of some help!

Rated 5 out of 5 stars

Light at the end of a very long tunnel

Chris was fabulous. In a short 10 min phone call he confirmed that my thinking on the way to resolve my clients situation was correct and also gave us an additional avenue to try to resolve his outstanding debts. All of a sudden there was light at the end of a very long tunnel. Thank you so much.

18 March 2026
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Reply from Director First

Glad to hear we could help you Paula! Happy to answer any more questions you have in the future!

Rated 5 out of 5 stars

Shaun has nothing but incredible

Shaun has nothing but incredible. He has calmed me throughout what was a really difficult and stressful period of my life. He has been professional and kind, and was always ready by phone or email when I had any questions or just needed someone to talk to. I'd recommend Directors First for anyone facing difficulties with their company. Thank you, Shaun!

20 March 2026
Unprompted review
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Reply from Director First

Happy to hear that Shaun was there for you! Thanks for this lovely review!

Rated 5 out of 5 stars

Shaun was so helpful

Shaun was so helpful. I’ve been having such a hard time wondering what to do with my business but Shaun went through all my options with me and really put my mind at ease.

Thank you

18 March 2026
Unprompted review
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Reply from Director First

We are happy that Shaun was there for you! Thank you so much for the review, Ed!

Rated 5 out of 5 stars

Seamless professionalism

Seamless from initial advice to final delivery.
Provided great clarity and professional guidance in a worrying and otherwise cloudy period.

2 March 2026
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Reply from Director First

This is so lovely to read, Richard! Thank you so much for the review!

Rated 5 out of 5 stars

I can’t speak highly enough of Chris…

I can’t speak highly enough of Chris and his team! I stumbled across there website when I was going through the worst time in my life with my business! The stress that I was under was immediately relieved after speaking to them ! They have helped me through the whole process of closing my business in the right way and the difference it has made to me and my family cannot be put in words. All I can say is if you’re a director in the same situation don’t hesitate to contact directors first - trust me!!!!

31 October 2025
Unprompted review
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Reply from Director First

Thank you so much, Andy, for this lovely review! This only encourages us to keep doing what we do! We are happy to know that you are at a better place now!

Rated 5 out of 5 stars

I honestly cannot speak highly enough…

I honestly cannot speak highly enough about Director First.

From the very first conversation they put me completely at ease during what was an incredibly stressful time. The whole process was explained clearly, handled professionally, and was far more straightforward than I ever imagined it would be.

Their expertise and experience were obvious from the start, and that reassurance made a huge difference. For months I had been carrying an enormous amount of pressure, and after speaking with them I slept through the night properly for the first time in a long time.

A special thank you to Shaun, who was brilliant throughout. Supportive, knowledgeable, and always quick to respond whenever I had questions.

If you ever find yourself in a difficult situation as a director, I would not hesitate to recommend Director First. I genuinely wish more people knew about them. At a time when many business owners are under huge pressure, the work they do really does change lives.

Massive thank you to the whole team.

12 March 2026
Unprompted review
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Reply from Director First

Thank you so much, Ian, for this lovely review! Shaun would be thrilled to read this! Happy to be of help!

Rated 5 out of 5 stars

Eric Martin

I spoke to Chris Teal who was absolutely fantastic pointed me in all the right directions gave me all the information that I needed absolutely would use them 100%

11 February 2026
Unprompted review
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Reply from Director First

Thank you so much for the review Eric! Happy to hear Chris was of some help!

Rated 5 out of 5 stars

This man is an absolute genius

This man is an absolute genius. It makes your mind so comfortable. I haven’t slept in weeks since speaking to Chris I’ve slept like a baby. He explained to me in detail, highly recommend him absolute gentleman.

10 March 2026
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Reply from Director First

Happy to hear this, David! It's very important for us that directors are at ease when they have a conversation with us. Thanks for the lovely review!

Rated 5 out of 5 stars

So grateful for having met Director First - they do put you the Director first!

Towards the end of 2025, my business ran into cashflow problems that were no longer manageable. I realised I would need to place the company into some form of administration. After doing some initial research online, I contacted a couple of insolvency firms and found myself being steered toward a specific route — the preferred option of those particular companies.

Whether this was due to their own business models or because I had unintentionally guided the conversation based on my own research, I later realised I was being led down the wrong path for my situation.

I then met Director First, working with Chris and his team, who took a detailed look at my business. They explored the possibility of the business continuing and recommended a solution tailored specifically to my circumstances.

I’m extremely happy — and genuinely feel lucky — to have come across Director First. What really stood out to me was their attention to detail and their excellent communication. They are very forward‑thinking and make great use of WhatsApp, which made it incredibly easy to reach them at any time: during the day, after hours, evenings, and weekends. This was invaluable, because when your business is facing administration, you’re dealing with huge amounts of stress, worry, and uncertainty.

These guys really put my mind at ease. After moving forward with their recommended solution, I’m sleeping better, feeling more relaxed, and far less stressed. The situation has moved into a new phase, and many of the urgent challenges I was facing have now been dealt with and resolved. I’m now moving forward again.

I’m truly grateful to Director First for their holistic and supportive approach — looking at the business from the director’s perspective, understanding the issues, recommending appropriate solutions, and genuinely guiding me through the process in as stress‑free a manner as possible.

16 January 2026
Unprompted review
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Reply from Director First

Thank you so much for this wonderful review, David! Means a lot to us here at Director First. And we are equally happy to see you move forward!

Rated 5 out of 5 stars

After receiving a call back the…

After receiving a call back the conversation I had with Chris was super helpful straight to the point but brought up some important topics that I need to look into to help myself out. Highly recommend this service. If you’re struggling a little bit, give them a ring. And have a chat

6 March 2026
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Reply from Director First

Glad you found our conversation useful, Jason! Means a lot to us here at DF. Loved the review!

Rated 5 out of 5 stars

Had a pleasant experience with this…

Had a pleasant experience with this company in what was not very pleasant times, Chris made us feel reassured and we felt we was in safe hands. Would highly recommend

23 February 2026
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Reply from Director First

Thank you so much for the review! This means a lot to us here at DF!

Rated 5 out of 5 stars

Very quick to respond and extremely…

Very quick to respond and extremely helpful with the free advice he gave me in this difficult situation.

25 February 2026
Director First  logo

Reply from Director First

Thank you so much for the review, Thomas! This means a lot to us here at Director First!

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