Director First  Reviews 747

TrustScore 5 out of 5

5.0

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their expertise, supportive approach, and clear communication, which helps alleviate stress during difficult times. Many highlight the exceptional customer service, noting the team's availability, empathy, and willingness to provide guidance without pressure or jargon. People frequently mention the high quality of the advice received, describing it as practical, reassuring, and tailored to their specific situations. Consumers appreciate the smooth user experience, from initial contact to ongoing support, and often express relief and gratitude for the help provided. The company's ability to simplify complex issues and offer timely assistance is a recurring theme among satisfied users.

What people talk about most

Staff

Customers consistently report highly positive experiences with the staff. Reviewers frequently praise the... See more

Customer service

Users describe positive interactions with customer service, highlighting the team's professionalism,... See more

Service

Customers consistently note positive experiences with service. Reviewers highlight the helpfulness and... See more

Customer communications

Consumers find contact to be positive. Many reviewers praise the ease of reaching the company, with some... See more

User experience

People report positive experiences with the user experience. Customers found the process much simpler and... See more

Based on these reviews

Rated 5 out of 5 stars

If the Dalai Lama handled director stress and Mother Teresa specialised in business rescue, you’d still call Chris Worden first. He brings clarity, calm, and straight-talking solutions when director... See more

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Rated 5 out of 5 stars

I cannot recommend this company highly enough. Their knowledge in dealing with insolvency is second to none, an absolutely first class service. Chris, Shaun and the team will offer you expert advi... See more

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Rated 5 out of 5 stars

I spoke to Tom recently during a period of anxiety around our business. He couldn’t have been more reassuring and put things quickly int perspective which is just what I needed to feel calmer and more... See more

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Rated 5 out of 5 stars

Shaun has nothing but incredible. He has calmed me throughout what was a really difficult and stressful period of my life. He has been professional and kind, and was always ready by phone or email whe... See more

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Rated 5 out of 5 stars

The advice I received from Chris and Shaun was top class. They immediately spotted potential red flags in my business situation and provided solid professional advice and actions to help overcome them... See more

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Rated 5 out of 5 stars

I would advise anyone who has issues with their Ltd company and is anxious about how to best deal with them to contact Director First. I recently spoke to Chris Teal, what a breath of fresh air, frien... See more

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Rated 5 out of 5 stars

Chris Teal responded by phone within 5 minutes of me sending the initial contact form and we discussed my situation for 30minutes. We then set up a follow up video call for a few day later with both C... See more

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Rated 5 out of 5 stars

This wasn’t a “great “ experience the prevailing circumstances. Were terrible . We were mugged by a big greedy building company. Our work ? On time .Passed all checks They wouldn’t pay for the... See more

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Rated 5 out of 5 stars

Chris gave me genuinely outstanding advice. What impressed me most was his honesty and integrity. He advised me in the best possible way, even when he could have easily tried to sell me something just... See more

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Rated 5 out of 5 stars

I honestly cannot recommend Shaun enough. From the very beginning of our liquidation, he has been calm, supportive and incredibly knowledgeable. He explains everything clearly, keeps you updated, and... See more

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Rated 5 out of 5 stars

Chris was fabulous. In a short 10 min phone call he confirmed that my thinking on the way to resolve my clients situation was correct and also gave us an additional avenue to try to resolve his outsta... See more

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Rated 5 out of 5 stars

I set up and ran my Company very successfully for 25 yrs, I made millions…3 new partners took over and crashed my firm in 18 months, my family was homeless, we were broke… I was broken Then I foun... See more

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Rated 5 out of 5 stars

I spoke with Chris. He quickly assessed my situation and gave me insights into how HMRC would treat my situation, the options open to me, and reassured me that certain worrying things would certainl... See more

Company replied

Rated 5 out of 5 stars

Chris and Shaun provided brilliant advice. I ended up going for the cheapest insolvency firm I could find, which was a mistake. In hindsight, I should have gone with Director First, as their insight a... See more

Company replied

Rated 5 out of 5 stars

My company has some issues that are causing me some concern, HMRC, BBL , stress was starting to take its toll and i decided to contact Chris. A half hour chat and he has clarified things and given me... See more

Company replied

Rated 5 out of 5 stars

I spoke with Chris after my company ran into difficulties following a disasterous year in this economy. He was so easy to talk to and, after listening carefully about a way forward, I ended the call a... See more

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Rated 5 out of 5 stars

This man is an absolute genius. It makes your mind so comfortable. I haven’t slept in weeks since speaking to Chris I’ve slept like a baby. He explained to me in detail, highly recommend him absolute... See more

Company replied

Rated 5 out of 5 stars

I am quite sure that I was only able to endure what felt like the worst period of time in my life, because of the fantastic team at Director First. Thank you for your constant guidance, support and re... See more

Company replied

Rated 5 out of 5 stars

I found director first via a google search Nadina was amazing at putting my mind at rest and gave me free advice about how to go about closing my company, she assured me as my case was relatively sim... See more

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Rated 5 out of 5 stars

I spoke with Chris at Director First last Monday, and found Chris very supportive. He actually listened to understand my situation and gave me straight, honest advice and a clear plan for what to do... See more

Company replied

Rated 5 out of 5 stars

The team at Director First Namely; Emily Goodhew & Shaun Worden, their guidance through the whole process and the clear communication at every stage was amazing. Couldn’t ask for anything better as a... See more

Company replied

Rated 5 out of 5 stars

When I was first spoke with Chris I knew I had someone on my side that didn’t hide the ugly truth and told me how it was and what my options are. It might not have been what I wanted to hear but it ma... See more

Company replied

Rated 5 out of 5 stars

When I first saw Chris on my socials it left me wondering who this guy was, let me tell you, if you've got your head in the sand about the state of your business, this guy drags you out feet first..no... See more

Company replied

Rated 5 out of 5 stars

Great advice & putting my mind at ease were Both Emily Goodhew and Shaun Worden. They talked me through the options (as everyone's case is different) They are very experienced and know the answers t... See more

Company replied

Rated 5 out of 5 stars

Arranged a call with Chris for some advice regarding an issue regarding my business. They were amazing! The advice was incredible so helpful and reassuring. Running a buisness is never easy and h... See more

Company replied

Rated 5 out of 5 stars

I cannot recommend Director First highly enough. Shaun handled our enquiry with great care, answering our calls and addressing our questions seven days a week, at all hours of the day. They took the t... See more

Company replied

Rated 5 out of 5 stars

I recently spoke with Chris Warden and had a really great experience. I’d been feeling quite stressed about a debt I owed to HMRC, but Chris took the time to talk things through with me and offered... See more

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Rated 5 out of 5 stars

Calmness during a very fraught time; efficiency, all calls were on time and communication direct and kind. Available time seemed endless - explanations succinct and helpful. I can't thank this compan... See more

Company replied

Rated 5 out of 5 stars

The team were extremely professional and knowledgable, communication was quick and fluid. They made you feel comfortable and at ease at a very difficult time. I couldn’t thank them enough for helping... See more

Company replied

Rated 5 out of 5 stars

Director First has been outstanding. Their advice was clear, practical, and delivered with genuine understanding at a very difficult time. I only wish I had contacted them sooner, as it would have... See more

Company replied

Rated 5 out of 5 stars

Chris at Director First took half an hour of his time to provide straightforward advice and he was kind and sympathetic in what is a challenging period. He offered practical advice and provided a usef... See more

Company replied

Rated 5 out of 5 stars

Directors first were helpful from the first contact. They introduced us to good people who got the job done, they were always available and their advice was always in our best interest, and they remo... See more

Company replied

Rated 5 out of 5 stars

I had a fantastic experience working with Shaun. He was incredibly helpful and took the time to explain everything from start to finish. I never felt rushed or confused because he made sure I understo... See more

Company replied

Rated 5 out of 5 stars

Members of the team are very freindly and give quick practical advice specific to your situation. They are reassuring and give you the confidence to take the next steps. As my situation was si... See more

Company replied

Rated 5 out of 5 stars

When I thought I had no where to turn, I found Chris Teal at Director First . Who straight away gave me reassurance that there is away through what seems like a dead end and a very lonely place .... See more

Company replied

Rated 5 out of 5 stars

Spoke to Chris who gave me really insightful information about company and personal debt; He helped me come up with an action plan on how to resolve my companies issues. I couldn't ask for more from... See more

Company replied

Rated 5 out of 5 stars

A great and a friendly service by a team who helped me through all parts of the process from start to finish. They made the process very easy and answered all my questions and concerns with comprehen... See more

Company replied

Rated 5 out of 5 stars

Sean is the most patient and understanding man I've ever come across. He is always on the end of the phone regardless of how manybtimes you asknquestions and he really does put your mind at ease. I ca... See more

Company replied

Rated 5 out of 5 stars

chris and his team were more than helpful when i needed advise regards my business. although we did not have to liquidise the business chris and his team help me through the process and advised what... See more

Company replied

Rated 5 out of 5 stars

Genuine good advise, free advise. I found Directors First via a Youtube video, where a situation simular to ours was discussed. So we reached out to Direct First. After two discussions; I... See more

Company replied

Rated 5 out of 5 stars

Emily and Shaun at Directors first have been an absolute game-changer for me. From the very beginning, they made it clear that they truly understand the pressures and responsibilities that come with... See more

Company replied

Rated 5 out of 5 stars

This company is perfect Shaun and Nadina are so down to earth and are very helpful. Constantly reassuring and Available any time . Good advised good services and everything broken down in to plane En... See more

Company replied

Rated 5 out of 5 stars

The experience of Chris and Shaun was absolutely invaluable. They are so professional and help cut to the chase of the issues while being really pleasant and supportive at the same time. Can't recomme... See more

Company replied

Rated 5 out of 5 stars

Great advice, truly appreciated. Shaun and Chris have been nothing short of fantastic giving me advice during a difficult time. When it's all done, I know I'll be forever grateful to them.

Company replied

Rated 5 out of 5 stars

After some really bad advice from a Chartered Accountant regarding a directors loan account these guys were an absolute god send. On the first phone call I was thinking I could not afford to continue... See more

Company replied

Rated 5 out of 5 stars

We're in some difficulty as a company. After watching Chris on YouTube, I called Directors First and genuinely am overwhelmed how professional and understanding they have been. First from Chris, he to... See more

Company replied

Rated 5 out of 5 stars

Director First have been nothing short of amazing for me. Chris Teal went above and beyond to breakdown my situation and put my mind at rest through a daunting time with zero judgement and lots of und... See more

Company replied

Rated 5 out of 5 stars

Guided us all the way through very stressful times. Always available to answer questions and help with anything that seemed too big to understand or deal with. Would highly recommend you give this guy... See more

Company replied

Rated 5 out of 5 stars

I really cannot recommend Directors First enough, they removed all the stress completely. Shaun and Emily are just so amazing and they have a great team. They truly are absolutely amazing, I could nev... See more

Company replied

Rated 5 out of 5 stars

First rate. Helpful, knowledgeable and supportive. Really brilliant call. I wish I’d called much earlier in the process. Straightforward and freely given. Thank you! Highly recommended.

Company replied


Company details

  1. Insolvency Service
  2. Business Management Consultant
  3. Debt Relief Service
  4. Liquidator

Written by the company

Welcome to Director First – Your Helping Hand In Business Insolvency At Director First, we’re here for UK directors facing tough times with their businesses. We understand it’s not easy dealing with money problems, and we offer free, friendly advice to help you out. Whether it’s about closing a business (liquidation), rearranging your business debts (debt restructuring/cva), getting your business back on its feet (turnaround),setting up a new company and purchasing the assets back, or just some advice around how to deal with business debt, we’ve got your back. We also help with sorting out big problems for directors, such as overdrawn directors’ loan accounts. Our past work at 1st Business Rescue was a big hit, earning us over 400 top reviews on Trustpilot. We’re really proud of helping so many directors understand their options and move forward. At Director First, we keep things clear and simple. We’ll guide you through every step, explain your choices in easy words, and make sure you know about any risks. Our goal is to help you feel confident and ready for a new start. Director First – Clear, Friendly Advice for a New Beginning in Business


Contact info

5.0

Excellent

TrustScore 5 out of 5

747 reviews

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Rated 5 out of 5 stars

Chris gave me genuinely outstanding…

Chris gave me genuinely outstanding advice. What impressed me most was his honesty and integrity. He advised me in the best possible way, even when he could have easily tried to sell me something just to benefit himself. Instead of filling his pockets, he focused on what was truly right for me. That level of professionalism and transparency is rare to find. I felt completely supported, informed and confident in the decisions I made because of his guidance. I highly recommend Chris to anyone looking for trustworthy and expert advice.

19 January 2026
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Reply from Director First

Thank you so much, Craig! This means a lot to us here at DF! Only encourages us to keep doing what we do!

Rated 5 out of 5 stars

Knowledgeable

Knowledgeable, reassuring, seemed to be working in my best interests in the advice given.

16 January 2026
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Reply from Director First

Means a lot to us here! Thanks for this review, Tom!

Rated 5 out of 5 stars

Great advice!

Great advice, truly appreciated.

Shaun and Chris have been nothing short of fantastic giving me advice during a difficult time. When it's all done, I know I'll be forever grateful to them.

16 January 2026
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Reply from Director First

Means a lot to us here! Thanks for this review, Luke! We really hope 2026 is amazing for you!

Rated 5 out of 5 stars

Excellent advice

Chris and Shaun provided brilliant advice. I ended up going for the cheapest insolvency firm I could find, which was a mistake. In hindsight, I should have gone with Director First, as their insight and support was much better and my outcome would have been much better in the long run. They genuinely have the director's best interest at heart.

16 January 2026
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Reply from Director First

Nonetheless, we really hope 2026 is amazing for you, Rob! Thank you so much for the review!

Rated 5 out of 5 stars

Amazing Shaun!

I honestly cannot recommend Shaun enough. From the very beginning of our liquidation, he has been calm, supportive and incredibly knowledgeable. He explains everything clearly, keeps you updated, and genuinely takes the stress out of what is a very difficult situation. He’s not only a great support personally, but he also gets the job done seamlessly and professionally. If you’re a director needing help, Shaun is absolutely the person you want in your corner.

15 January 2026
Unprompted review
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Reply from Director First

Shaun would be thrilled to read this! Thank you so much for the review!

Rated 5 out of 5 stars

Incredible advice

Arranged a call with Chris for some advice regarding an issue regarding my business. They were amazing! The advice was incredible so helpful and reassuring.

Running a buisness is never easy and having a company like this behind me and at the end of the phone, can and will only make my company stronger.

Thank you again

14 January 2026
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Reply from Director First

Thank you so much for the review! This means a lot to us here at DF! Pushes us to only do better!

Rated 5 out of 5 stars

I cannot thank Nadina enough for the…

I cannot thank Nadina enough for the exceptional support provided during a trying process. After months of trying to get clarity from other representatives, Nadina explained everything in one clear, concise paragraph, making a complex situation easy to understand. Her diligence, professionalism, and genuine care went above and beyond my expectations. I would not hesitate for a second to use this company again – truly excellent service from someone who is salt of the earth. Thank you Nadina 🙌🏼

14 January 2026
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Reply from Director First

Thank you so much for the review! I am sure Nadina would love to read this! Means a lot to us here at DF!

Rated 5 out of 5 stars

Do the right thing and Karma will look after you

I have been communicating with the directors of the company for the last 4/5 months as we received an intimidating letter from HMRC, following a conversation and a robust response back after a period of time HMRC backed down and have actually released a retained payment!
As a business we were on the cusp of liquidation, following the assistance from Director First (Chris) we are looking forward to 2026.
Thank you so very much guys, just keep doing what your doing.

14 January 2026
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Reply from Director First

Thank you so much for the review! This means a lot to us here at DF! We really hope 2026 brings joy to you!

Rated 5 out of 5 stars

Great Service

Great Service
Shaun was quickly available, very knowledgeable and very helpful.
Gave me everything I needed know and was in the background should I have needed his help again.
Totally resolved the situation for me in no time at all, can't recommend these guys enough.

29 September 2025
Unprompted review
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Reply from Director First

Thank you so much for the review! This means a lot to us here at DF!

Rated 5 out of 5 stars

Knowledgeable

"I received expert advice from Chris regarding business liquidation, and I couldn’t be more satisfied. He provided clear, practical guidance, helping me understand my options and the process step by step. His professionalism, responsiveness, and knowledge made a stressful situation much easier to navigate. I would highly recommend Chris to anyone seeking reliable liquidation advice."

14 January 2026
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Reply from Director First

Thanks Kavin, this means a lot to us here! We hope things get better for you in 2026!

Rated 5 out of 5 stars

Spoke to Chris who gave me really…

Spoke to Chris who gave me really insightful information about company and personal debt; He helped me come up with an action plan on how to resolve my companies issues.
I couldn't ask for more from a free 30 minute phonecall

13 January 2026
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Reply from Director First

This means a lot to us here at DF, Tom! Thank you so much for the review!

Rated 5 out of 5 stars

Emily and Shaun at Directors first have…

Emily and Shaun at Directors first have been an absolute game-changer for me. From the very beginning, they made it clear that they truly understand the pressures and responsibilities that come with being a director of a troubled company. Instead of overwhelming me with jargon or vague advice, they took the time to explain things clearly, simply, and in a way that actually made sense to me.
What really sets them apart is how supportive and hands-on they are. They don’t just tell you what to do and send you on your way — they walk alongside you, making sure you feel confident and supported at every stage. Working with Emily and Shaun felt less like dealing with a faceless organisation and more like having trusted friends who genuinely care about you. I couldn’t recommend Directors first highly enough.

13 January 2026
Unprompted review
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Reply from Director First

This means a lot to us at DF, and I am sure more to Emily and Shaun! We really hope things fall into place from 2026!

Rated 5 out of 5 stars

Recommended!

Had an excellent conversation with Chris Teal who provided some much needed insight and guidance. Thanks Chris!

7 January 2026
Unprompted review
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Reply from Director First

Chris Teal would be thrilled to read this review! Thanks for this!

Rated 5 out of 5 stars

Fantastic help from Director First

Chris at Director First took half an hour of his time to provide straightforward advice and he was kind and sympathetic in what is a challenging period. He offered practical advice and provided a useful letter and videos for navigating through what can be a daunting process. Would highly recommend Chris and his team.

12 January 2026
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Reply from Director First

Thank you so much for this review, Charlotte! We are glad you found our advice useful and hope things get better from hereon!

Rated 5 out of 5 stars

I was really struggling with my debt


I was really struggling with my debt, and Mr. Shaun helped me understand everything and showed me how to get out of debt completely. The service was amazing, and I highly recommend him to anyone who needs help.

12 January 2026
Unprompted review
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Reply from Director First

Hi Ram

Thank you so much for the review! Shaun would be absolutely thrilled to read this!

Rated 5 out of 5 stars

Thank you

I am quite sure that I was only able to endure what felt like the worst period of time in my life, because of the fantastic team at Director First. Thank you for your constant guidance, support and reassurance (at all hours). Couldn't have got through it without you, and your empathy and patience were so greatly appreciated the whole way through.

16 December 2025
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Reply from Director First

Thank you so much for this review, Jen! We only hope things move onwards and upwards from hereon!

Rated 5 out of 5 stars

Professional and not money hungry

We're in some difficulty as a company. After watching Chris on YouTube, I called Directors First and genuinely am overwhelmed how professional and understanding they have been. First from Chris, he told me exactly how it is, and gave really solid advice and arranged a call with Shaun. Shaun was very understanding, listened to my situation and gave me professional reassurance. There was no wooly advice just reality. They sent over useful videos free of charge but more importantly didn't make me feel like a criminal like the other IP individuals who I consulted with. We're still in the process of sorting things out, but I feel much more confident with Directors First as advisors.

9 January 2026
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Reply from Director First

Thanks for this kind review, Javid! We really do hope things get sorted and you have a great start to 2026!

Rated 5 out of 5 stars

Chris was very helpful on the phone…

Chris was very helpful on the phone with me and gave me a free advice that will benefit me a lot , I’m very grateful for he’s advice and he’s help , thank you very much again Chris

8 January 2026
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Reply from Director First

We are glad that you found our advice useful, Ayad! All the best and thanks for the lovely review!

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