Great service, next day delivery of order placed at 2pm. Even offered some advice over the telephone answering some questions I had. Very knowledgeable guy I spoke too. Awesome will use again. Oh forg... See more
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Review summary
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Reviews shaping this summary
Great prices on the Jigtech handle packs I needed, and excellent service too. I inadvertently ordered a small item with a longer lead time and not only did they phone me to advise this in case I hadn'... See more
Fantastic product, fairly priced. Courtesy call from the company after placing the order was a great touch and really gave me confidence if there had been any issues. Was able to suggest some other pr... See more
Direct Door Handles always have the stock i need ready for dispatch and the customer service i’ve received is second to none. I have had items delivered but also collected items too when i’ve needed... See more
Company details
Written by the company
Welcome to Direct Door Handles Limited, with over 30 years of experience in the ironmongery industry we are proud to offer a fantastic range of products to suit all tastes. We are a family run business based near Uttoxeter, our location is perfect for a fast and efficient delivery service with the network of motorways nearby. Our aim is simple, to offer quality products at competitive prices and pass this onto you, our customer. As we are a family run business, we really do care about the service we offer. We are happy to go that extra mile to ensure you are happy with your experience in dealing with us.
Contact info
Unit 18, Bramshall Industrial Estate, Stone Road, Bramshall, Uttoxeter,, ST14 8TD, Staffordshire, United Kingdom
- 01283480410
- enquiries@directdoorhandles.co.uk
- directdoorhandles.co.uk
4.9
Excellent
222 reviews
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Paul was so incredibly helpful when I…
Paul was so incredibly helpful when I had a problem with a door latch. Even though I couldn't buy the part from them he directed me to a place where I could buy it. Really brilliant customer service. Thank you.
19 April 2024
Unprompted review
These guys are so helpful
These guys are so helpful, nothing is too much trouble, they even called me out of hours on a bank holiday weekend to answer a question I’d left with them. Way better service than these conglomerates like Howdens. Using Paul and the team at DDH is like chatting to friends, they’re friendly, personal and a pleasure to deal with. A refreshing change in this ever changing world.
2 April 2024
Excellent customer service
Excellent customer service, advise on other products and after sales review to check delivered on time and that I was happy with my purchase
25 March 2024
Received on time,handles were well…
Received on time,handles were well packaged and can’t fault the service!
23 February 2024
Needed to find out more information on…
Needed to find out more information on a product, a quick telephone call to Paul and he told us what we needed to order.
Great customer service and quick delivery would highly recommend.
28 February 2024
Easy to order and arrange shipping
26 January 2024
Replacement Door Handle
Item arrived on time and well packaged therefore undamaged. Would use again.
29 January 2024
Whilst the hinges are well made and…
Whilst the hinges are well made and look great on the doors, the screws supplied seem to be of inferior quality and easily got chewed up, even using a hand powered screwdriver. Pity!
29 January 2024
Reply from Direct Door Handles Limited
Hi there, thank you for the feedback, we would have been happy to help sort replacement screws if informed as we haven't had this problem before. All the best.
Prompt supply and at good prices.
26 January 2024
Excellent company to deal with
19 January 2024
Professional company to deal with
Professional company to deal with. Good knowledge on product, friendly phone manner on enquiries.
19 January 2024
Great service and great prices
16 January 2024
Had what we've been looking for and…
Had what we've been looking for and excellent quick delivery after order was placed
12 January 2024
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