I have to say that Direct Door Handles have delivered outstanding customer service. On initial enquiry I experienced a professional and friendly service, advising the owner would call me back concer... See more
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Review summary
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Great service, next day delivery of order placed at 2pm. Even offered some advice over the telephone answering some questions I had. Very knowledgeable guy I spoke too. Awesome will use again. Oh forg... See more
Great prices on the Jigtech handle packs I needed, and excellent service too. I inadvertently ordered a small item with a longer lead time and not only did they phone me to advise this in case I hadn'... See more
Fantastic product, fairly priced. Courtesy call from the company after placing the order was a great touch and really gave me confidence if there had been any issues. Was able to suggest some other pr... See more
Company details
Written by the company
Welcome to Direct Door Handles Limited, with over 30 years of experience in the ironmongery industry we are proud to offer a fantastic range of products to suit all tastes. We are a family run business based near Uttoxeter, our location is perfect for a fast and efficient delivery service with the network of motorways nearby. Our aim is simple, to offer quality products at competitive prices and pass this onto you, our customer. As we are a family run business, we really do care about the service we offer. We are happy to go that extra mile to ensure you are happy with your experience in dealing with us.
Contact info
Unit 18, Bramshall Industrial Estate, Stone Road, Bramshall, Uttoxeter,, ST14 8TD, Staffordshire, United Kingdom
- 01283480410
- enquiries@directdoorhandles.co.uk
- directdoorhandles.co.uk
4.9
Excellent
211 reviews
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Excellent Door Handles,
Excellent Door Handles!
When we contacted Direct Door Handles they were very helpful and the delivery was very quick. Very pleased with our order
5 May 2026
Very happy with the service
I didn't get an email confirmation of my order but the door handles arrived quickly and were well packaged - overall very happy with the service.
27 April 2026
Very helpful and quick delivery
Very helpful and quick delivery. Quality handle for the cost.
30 April 2026
As good as usual
28 April 2026
Had what I needed
Had what I needed, ordered around lunchtime and package arrived the next day.
Brilliant service.
27 March 2026
Great Service
2 March 2026
Excellent customer service.
Excellent customer service.
Good quality products, shipped promptly, and great comms.
On one occasion, the courier (one of the more reputable ones) delivered to the wrong address and I did not realise for some time. directdoorhandles.co.uk did not hesitate to send out replacements immediately when I eventually did work out what had happened.
You can't ask for more than that.
18 March 2026
Unprompted review
Excellent service and great…
Excellent service and great communication. Good website with detailed information on all products. Highly recommended. Would use again without hesitation
5 March 2026
Great service
Great service, speedy delivery and very honest and fair.
Highly recommended
2 March 2026
Good knowledge of products
Great to talk to staff that had good knowlege of their products, and a fast and efficient service.
26 February 2026
Absolutely top
Absolutely top! Top product, top guy, to service, top dates etc etc!
Planning my next order. Thumbs up!
2 February 2026
Excellent service, speedy delivery.
Very pleased with door handles exactly what we needed. Thank you very much!
27 January 2026
great service
great service, ordered quite a bit so needed a bit of support for compatibility etc and the customer support was great. Good prices and fast service.
26 January 2026
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