Direct Door Handles Limited Reviews 

223
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Excellent website, great prices, and a fantastic selection of items. Quick delivery and very well packaged. The customer service from Direct Door Handles is genuinely second to none. They kept us ful... See more

Rated 5 out of 5 stars

Excellent customer service. Good quality products, shipped promptly, and great comms. On one occasion, the courier (one of the more reputable ones) delivered to the wrong address and I did not r... See more

Rated 5 out of 5 stars

I needed to change the handles on my flat to ensure privacy and restrict access to certain areas for the kids. Direct Door Handles offered the best price I could find. I required assistance to ensure... See more

Rated 5 out of 5 stars

These guys are so helpful, nothing is too much trouble, they even called me out of hours on a bank holiday weekend to answer a question I’d left with them. Way better service than these conglomerates... See more

Company details

  1. Hardware Store
  2. Do-it-Yourself Shop
  3. Hardware Accessories Store

Written by the company

Welcome to Direct Door Handles Limited, with over 30 years of experience in the ironmongery industry we are proud to offer a fantastic range of products to suit all tastes. We are a family run business based near Uttoxeter, our location is perfect for a fast and efficient delivery service with the network of motorways nearby. Our aim is simple, to offer quality products at competitive prices and pass this onto you, our customer. As we are a family run business, we really do care about the service we offer. We are happy to go that extra mile to ensure you are happy with your experience in dealing with us.


Contact info

4.9

Excellent

TrustScore 5 out of 5

223 reviews

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4.9

All reviews

(223)

56 reviews in the last 12 months

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Rated 5 out of 5 stars

Fab customer service

After months of searching, I reached out to Direct Door Handles to try and identify an existing door handle which I wanted to replace. Paul responded immediately and based off some photos I sent confirmed the exact handle I’d need to order. It arrived promptly and is exactly what I was looking for - I’m so appreciative of how helpful they were and would highly recommend! If it weren’t for them it would have cost me a fortune to replace all ten matching door handles.

3 October 2023
Rated 5 out of 5 stars

My five door handles and lock for the…

My five door handles and lock for the bathroom arrived very quickly. The shape of the handles was as expected, but they were not the best example of Antique brass, with a brushed finish which made them look more modern. They were very good quality and value for money, with a nice feel in the hand. Pretty pleased.

29 September 2023
Rated 5 out of 5 stars

Clever device

This device is very initiative, well designed and straightforward to use. This item makes fitting doors that much easier, excellent tool.

11 October 2023
Rated 5 out of 5 stars

Great company

Great company - quality items. I spoke to the owner to make a change to my order and he was extremely helpful. First class service!

2 October 2023
Rated 5 out of 5 stars

Customer satisfaction

Website clear and comprehensive. Fast delivery and judging by the phone call I received the day after I placed my order, the aftersales and customer service team have the customer satisfaction at the top of their list. Excellent.

2 October 2023

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