Size actually wanted has been out of stock for months and have not recieved updates further when would be back in stock despite emails and on the list to be contacted Went fur larger size - not idea... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have previously purchased my daughter's school uniform from this company before her school switched to a different online provider. This year,I returned to order my son's uniform. Based on my past e... See more
Company replied
It is very easy to order school uniforms from here but it is a shame they never reopened the shop after Covid so you could get your child to try stuff on for size. Especially for the personalized PE k... See more
Company replied
Website needs to be updated, doesn’t show updates about delivery and returns Ni online process of return. Quality of clothes is good, but way expensive than top brands in UK
Company replied
Company details
Written by the company
Direct Clothing has been established for over twenty years as an independent clothing supplier offering a wide range of products including school uniform, sportswear and corporate/promotional wear. We pride ourselves on offering an efficient, reliable and personal service to our customers and are confident that, as well as being impressed with our level of service and quality, you will also find our prices highly competitive. Please contact us to discuss your requirements by emailing sales@directclothing.co.uk Direct Clothing will be happy to provide free advice and guidance or give you a quote online. Direct Clothing currently runs school uniform shops in private and state schools throughout the UK.
Contact info
Dixon House, Old Heath Road, WV1 2BF, Wolverhampton, United Kingdom
- 01344872299
- customerservice@directclothing.co.uk
- directclothing.co.uk
4.3
Excellent
671 reviews
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smooth and no fuss
13 January 2026
Reply from Directclothing
Hi Jeanie ,
We're happy to hear that your experience was smooth and without any complications.
Thank you for your positive feedback; it means a lot to us.
Kind Regards,
Direct Clothing
The order itself was fine but the…
The order itself was fine but the quality of the school jumpers is terrible, constant holes
12 January 2026
Reply from Directclothing
Hi Luci,
We appreciate you sharing your experience.
We're sorry the jumpers' quality wasn't satisfactory and that they developed holes. Upon trying to investigate this we have been unable to find any communication from you. Therefore please can we ask the you provide us with images of the fault to customerservice@directclothing.co.uk
One of a team will be waiting to look into a way to resolve this for you.
Kind Regards,
Leanne
Direct Clothing
Really helpful sizing charts which…
Really helpful sizing charts which meant it was a successful purchase.
8 January 2026
Reply from Directclothing
Hi Joanna,
We're happy to hear that our sizing charts helped you make a confident purchase!
Thank you for letting us know that they were useful to you and your shopping experience.
Kind Regards,
Direct Clothing
Great experience
A very good and efficient shopping experience, staffs are really helpful and offer valuable advice.
6 January 2026
Reply from Directclothing
Hi Raymond,
We're happy to hear that you had a very good and efficient shopping experience. We appreciate your positive feedback regarding our helpful staff and the valuable advice they offer.
Kind Regards,
Direct Clothing
The experience was very good
The experience was very good. I appreciate the patience and kindness of the person who attended to us, guided us, and advised us as we were new arrivals.
6 January 2026
Reply from Directclothing
Hi Patricia
We're happy to hear that your experience was very good. We appreciate your feedback and are so glad that our team member was patient, kind, and helpful, especially as you were new to the area.
Kind Regards,
Direct Clothing
Reply from Directclothing
Hi Vandana
We're happy to hear that you found our product easy to use and of good quality.
Thanks for your feedback!
Direct Clothing Team
Well made quality garment
Lovely, well made quality garment. Just a shame it’s very expensive for a school PE fleece top.
5 December 2025
Reply from Directclothing
Hi Hasina
We're happy you find the fleece top lovely and well-made. We appreciate your feedback regarding the price for school PE attire.
Thank you for your review.
Direct Clothing Team
Prompt customer service
27 November 2025
Reply from Directclothing
We would like to thank you for taking the time to leave us a kind review.
We are determined to provide the highest standards of customer service and the team are delighted to hear your experience with us has reflected this.
Direct Clothing Team
Reply from Directclothing
Thank you for taking the time to leave a review. We appreciate your feedback
Direct Clothing Team
Reply from Directclothing
Thank you for your kind review.
Direct Clothing are happy to learn you had such a positive experience when ordering and we really appreciate your review and feedback.
Direct Clothing Team
a pleasant experience as always
It’s always a pleasant experience to make purchase at this online store. Keep up!
10 November 2025
Reply from Directclothing
Thank you for your kind review.
Direct Clothing are happy to learn you had such a positive experience when ordering and we really appreciate your review and feedback.
Direct Clothing Team
sent me old stock again which does not…
sent me old stock again which does not fit properly. I always get excellent service in sunningdale but whenever I receive orders without their intervention, they are always inconsistently sized -it is going to be difficult to work without local assistance.
13 November 2025
Reply from Directclothing
We appreciate your feedback and apologise the product didn't fit well. We'll review our stock processes.
Reply from Directclothing
Thank you for your kind review.
Direct Clothing are happy to learn you had such a positive experience when ordering and we really appreciate your review and feedback.
Direct Clothing Team
Reply from Directclothing
Thank you for your kind review.
Direct Clothing are happy to learn you had such a positive experience when ordering and we really appreciate your review and feedback.
Direct Clothing Team
I ironed the logo onto the blazer and…
I ironed the logo onto the blazer and it come off by the next morning.
3 November 2025
Reply from Directclothing
Thank you for your review.
We are extremely sorry to learn this, we have organised to have a replacment badge sent out to you.
If you have any issues with an order in the future, please contact us directly so we can assist you
Email: customerservice@directclothing.co.uk
Telephone: 01344 872299 Hours: Monday to Friday 9am-5pm
Direct Clothing Team
Great customer service
Great customer service, I had to edit my order after being placed and it was a seamless experience
17 November 2025
Unprompted review
Reply from Directclothing
We would like to thank you for taking the time to leave us a kind review.
We are determined to provide the highest standards of customer service and the team are delighted to hear your experience with us has reflected this.
Direct Clothing Team
Late delivery
Late delivery but product good on arrival. Second time delivery has been later than stated.
My delivery was due the Wednesday before half term, as stated in the email. It had not been delivered on the Wednesday or by the Friday when the children finished for half term. Subsequently I received it after half term.
17 October 2025
Reply from Directclothing
Thank you for your review, we acknowledge that there was a delay in delivering your order to the school due to the half term break.
Direct Clothing
Awful quality as always but have no…
Awful quality as always but have no choice to buy the items for school
14 October 2025
Reply from Directclothing
Thank you for taking the time to leave a review.
We are sorry to hear you are disappointed with the quality of the garments you received. Here at Direct Clothing, we take great pride in the quality we offer. We are sad to see this has not been reflected in your order.
Direct Clothing
Really quick delivery and well packaged.
20 October 2025
Reply from Directclothing
Thank you for taking the time to leave a review.
We appreciate your feedback. Direct Clothing are glad that you had such a positive experience with us and are glad we were able to provide fast delivery.
Direct Clothing Team
Great friendly service
17 October 2025
Reply from Directclothing
Thank you for your kind review.
As a team we go above and beyond to create a positive experience for all our customers. It is great to see this has been reflected with your experience when visiting our onsite shop.
Direct Clothing Team
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