Size actually wanted has been out of stock for months and have not recieved updates further when would be back in stock despite emails and on the list to be contacted Went fur larger size - not idea... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It is very easy to order school uniforms from here but it is a shame they never reopened the shop after Covid so you could get your child to try stuff on for size. Especially for the personalized PE k... See more
Company replied
I have previously purchased my daughter's school uniform from this company before her school switched to a different online provider. This year,I returned to order my son's uniform. Based on my past e... See more
Company replied
My order was delivered in good time and when I called the company to enquire about an item which was out of stock, the staff member was very helpful.
Company replied
Company details
Written by the company
Direct Clothing has been established for over twenty years as an independent clothing supplier offering a wide range of products including school uniform, sportswear and corporate/promotional wear. We pride ourselves on offering an efficient, reliable and personal service to our customers and are confident that, as well as being impressed with our level of service and quality, you will also find our prices highly competitive. Please contact us to discuss your requirements by emailing sales@directclothing.co.uk Direct Clothing will be happy to provide free advice and guidance or give you a quote online. Direct Clothing currently runs school uniform shops in private and state schools throughout the UK.
Contact info
Dixon House, Old Heath Road, WV1 2BF, Wolverhampton, United Kingdom
- 01344872299
- customerservice@directclothing.co.uk
- directclothing.co.uk
4.3
Excellent
642 reviews
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Ordering school uniform made easy - by Chloe!
Ordering school uniform.. any parent’s worst nightmare!
I can honestly say, I have been SO lucky throughout this whole process, because it’s been easy.. even when colours and sizes haven’t been right, I have been able to email and have every single question answered, problem resolved and item of clothing sorted. Not only that, but everything’s been so quick!
Chloe specifically, has been beyond exceptional! I’ve had to speak with her on numerous occasions and she is always so lovely, super helpful and eager to resolve any query. She really is an asset to the team!
5 June 2026
Unprompted review
Reply from Directclothing
Hi Kristina,
We are so glad to hear that your experience ordering school uniforms was easy and efficient, even with adjustments needed. We strive to make these processes as smooth as possible for all parents.
We truly appreciate your kind words about Chloe and their exceptional support. She really is a Gem in our team.
Kind Regards,
Direct Clothing
Special thanks to Chloe who provides…
Special thanks to Chloe who provides such wonderful service and always goes out her way to help get the uniforms right. You're a superstar and very much valued!
18 May 2026
Unprompted review
Reply from Directclothing
Hi Madhavi,
We are so glad to hear you had such a positive experience with us! We truly appreciate your kind words and are happy we could assist you so well.
We will make sure that Chloe gets to read your review.
Kind Regards,
Direct Clothing
The help from the team when the package…
The help from the team when the package wasn't delivered.
21 May 2026
Reply from Directclothing
Hi Daniel,
We're happy to hear our team could assist you with your delivery. Thank you for your kind words.
Kind Regards,
Direct Clothing
It was easy and quick
It was easy and quick. I would have appreciated more guidance with sizes.
20 May 2026
Reply from Directclothing
Hi Paloma,
We're glad you found it easy and quick.
We appreciate your feedback on size guidance.
Kind Regards,
Direct Clothing
Everything arrived neatly packaged and…
Everything arrived neatly packaged and in perfect condition. Thank you!
22 May 2026
Reply from Directclothing
Hi Mrs E F, Salisbury,
We are so glad to hear everything arrived perfectly.
Thank you for your wonderful feedback!
Kind Regards,
Direct Clothing
Great Customer Service
I have been very happy with my purchasing experience with this company.
Chloe at Customer Service was very responsive and helpful when I had a query about an item.
2 June 2026
Unprompted review
Reply from Directclothing
Hi Sarah,
We are so pleased to hear about your positive purchasing experience. It's wonderful to know our team provided helpful support. We will pass your kind words onto Chloe.
Thank you for sharing your kind words!
Kind Regards,
Direct Clothing
I wa well look after by staff
I wa well look after by staff , pointing me in the right direction. Good manner and quality of there clothes is 100%
7 May 2026
Reply from Directclothing
Hi Charlton,
We're so happy to hear our staff provided excellent assistance and that you appreciated the quality of our clothing.
Thank you for your wonderful feedback!
Kind Regards,
Direct Clothing
Reply from Directclothing
Hi Sarah,
We're so glad to hear you had a positive experience with our delivery and refund process. Thank you for your kind words!
Kind Regards,
Direct Clothing
Ordering is easy
Ordering is easy. The website is easy to navigate. It's the delivery where it falls short even when selecting delivery direct to the school. Email notification says dispatched but it was only the following week when 2 orders arrived together. Stock for some sizes in some garments was non existent, and this at the beginning of a season.
22 April 2026
Reply from Directclothing
Hi Rita,
Thank you for your feedback.
We acknowledge your concerns regarding delivery delays and and the size guide availability, especially at the season's start. We are reviewing our dispatch and the garment information available to prevent similar issues.
Kind Regards,
Direct Clothing
Reply from Directclothing
Hi Mayur
Thank you for your review
We are please to hear that you have found our products to be of a good quality
Kind Regards,
Direct Clothing
Excellent Serbice
Customer Service Team were very helpful when I was struggling to get a proper uniform size for my daughter. Chloe assited me and her communication skills were very effective and thorough. Direct clothing services are above and beyond and the quality of the uniform is good. Thank you Chloe
20 May 2026
Unprompted review
Reply from Directclothing
Hi
Thank for your lovely review
We are so happy to hear about your positive experience with our customer service team. It is wonderful to know that we could effectively assist you in finding the perfect uniform size. I will make sure that your kid words are passed on to Chloe
We truly appreciate your kind words about our services and product quality.
Kind Regards,
Leanne
Direct Clothing
You’re not just a number!
Really easy to communicate with them re an order/wrong size etc! You’re not just a number!
19 May 2026
Unprompted review
Reply from Directclothing
Hi Jacky,
We're so glad to hear you found our communication easy and felt valued!
Thank you for your wonderful feedback.
Kind Regards,
Direct Clothing
Reply from Directclothing
Hi Dong Zhou,
We're so glad you enjoyed your experience with our warm and attentive staff.
Thank you for your kind words!
Kind Regards,
Direct Clothing
Reply from Directclothing
Hi Kenneth,
We're happy to hear your transaction was easy and delivery was fast.
Thank you for your feedback!
Kind Regards,
Direct Clothing
Amazing customer service
Amazing customer service. They have assisted in fulfilling a dedicated order. I have ben kept up to date will regular updates on my order and they have met the timeframes they said.
Thank you very much for your upoort.
15 May 2026
Unprompted review
Reply from Directclothing
Hi Sharon
We're so glad you enjoyed the quality!
Thank you for your feedback.
Kind Regards
Leanne
My Clothing Customer Service
Amazing customer service
Amazing customer service! Really quick replies and help when needed!
14 May 2026
Unprompted review
Reply from Directclothing
Hi Lauren,
We are so glad to hear that our customer service was amazing and that we could provide quick replies and help!
Thank you for your kind words.
Kind Regards,
Direct Clothing
Reply from Directclothing
Hi OlubisiRaji,
We're happy to hear you enjoyed the prompt delivery and true sizing. Thank you!
Kind Regards,
Direct Clothing
Reply from Directclothing
Hi J Moulton ,
We're happy to hear about the immediate delivery! Thank you for your positive feedback.
Kind Regards,
Direct Clothing
Thanks you so much for your patience…
Thanks you so much for your patience and your help in selecting the necessary items for m’y daughter’s uniform.
21 April 2026
Reply from Directclothing
Hi Pascale,
We're happy to hear that we could assist you in selecting the uniform items for your daughter.
Thank you for your kind words and for acknowledging our patience and help!
Kind Regards,
Direct Clothing
As promised
As promised, I was informed as soon as the item I wanted was back in stock. Great customer service. Many thanks 😊
11 May 2026
Unprompted review
Reply from Directclothing
Hi Sacha ,
We're happy to hear that you were informed about the item's availability! It's great to know our customer service met your expectations.
Many thanks for your positive feedback.
Kind Regards,
Direct Clothing
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