I have been with Digiweb for a year now. Their customer support has always been helpful and extremely knowledgeable. The fibre broadband has been almost bulletproof, but even then any minor issues hav... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Spoke with Avril from Customer Care. Again amazed at the efficiency, helpfulness and speed from everyone at Digiweb. Very quick to resolve my issue, messaged me with a solution very quickly and as... See more
Company replied
Signed up on Saturday after a very poor experience with Sky Broadband. Spoke with a girl called Grace. Experience was something I had not had with a provider in a long time. I was done and dusted in m... See more
Company replied
Dealt with Andrew originally who was amazing - I had to research so much myself about siro / providers etc as it was my first time. He had all the answers. Got the UAN number from landl... See more
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Company details
Written by the company
At Digiweb, we are proud to be Ireland’s highest-rated broadband provider on Trustpilot, with over 6,500 reviews and a 4.8-star rating. For over 25 years, we’ve been delivering fast, reliable, and affordable broadband solutions to homes and businesses across the country. We offer a range of high-speed fibre services, including SIRO Gigabit Fibre and NBI Rural Fibre, ensuring seamless connectivity no matter where you are. Digiweb is committed to delivering fast, reliable, and affordable internet, backed by a customer-first approach and exceptional support. Our goal is to keep you seamlessly connected with top-quality service at a great price.
Our Best Ever Deal
Written by the company
- SIRO Gigabit Broadband | Just €37.95 a month
- Experience next-level broadband with SIRO Gigabit Fibre from Digiweb – delivering speeds of up to 1000Mbps plus a FREE WiFi 6 modem for just €37.95 per month! Powered by a 100% fibre-to-the-home (FTTH) network, this package offers lightning-fast downloads, ultra-low latency, and rock-solid reliability for seamless streaming, gaming, and working from home.
Fibre Broadband Guarantee
Don’t worry if your home is not yet Fibre enabled.
Order any Digiweb Broadband Plan and you’ll receive our Fibre Guarantee. We’ll check your telephone line at least once every 3 months and we’ll get in touch with you once your premises are fibre enabled. We have your interest at heart and work passionately to provide you with the best possible service wherever you live in Ireland. One less thing to worry about.
Contact info
IDA Business & Technology Park, Dundalk, A91 KR80, Co. Louth, Ireland
- 1800285828
- sales@digiweb.ie
- digiweb.ie
4.8
Excellent
8K reviews
Replied to 87% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reliable and trusted
Reliable ,very reliable, trusted, good services, easy to use, and good customer satisfaction
30 March 2026
Unprompted review
Reply from Digiweb
What a great review thanks so much
Reply from Digiweb
Love to read that , think you so much
Ryan was most helpful this morning when…
Ryan was most helpful this morning when our WiFi dropped.
All sorted- thanks Ryan
28 March 2026
Unprompted review
Reply from Digiweb
Good man Ryan - great to get this lovely feedback
Dylan was very helpful and professional
Dylan was very helpful and professional
26 March 2026
Unprompted review
Reply from Digiweb
He is a great guy and super professional thank you
Technical support
Great customer care service and technical support from Brendan and Ibrahim.
27 March 2026
Unprompted review
Reply from Digiweb
Tag team of brilliance :) seriously though thank you
Sorry to leave!
We were always very happy with Digiweb's service especialy their customer relations and access.
Sadly we had to part company because of a substancial discount offered by a equaly aproachable Irish Company. Although Digiweb tried to win us back with a counter offer it was not sufiscient to retain us. We will review everything again in 12 months and who knows..
25 March 2026
Unprompted review
Reply from Digiweb
We are sorry to read that and hopefully we will chat again in 12 months
Pointed me in the right direction.
25 March 2026
Unprompted review
Reply from Digiweb
Delighted to read this - thank you
Reply from Digiweb
Your longevity of custom says even more than the 5 stars but we will gladly take them too
Professionalism in troubleshooting
Professionalism in troubleshooting
Many thanks Ibrahim
26 March 2026
Unprompted review
Reply from Digiweb
Thank you for the 5 stars - much appreciated
Morris was great to deal with and was…
Morris was great to deal with and was able to answer all of my questions about the installation.
26 March 2026
Unprompted review
Reply from Digiweb
We are here to help - delighted to have been of assistance , thank you for the 5 stars
Reply from Digiweb
Thank you this is great to read
Reply from Digiweb
This is exactly what we strive for thank you
Professional and friendly
Maurice was very informative and friendly. Looking forward to signing up for Digiweb.
24 March 2026
Unprompted review
Reply from Digiweb
Thank you for choosing Digiweb and thanks for the 5 stars
Great service
I was able to get through very quickly. Ibrahim was very polite and helped me solve the problem very quickly. Thanks!
24 March 2026
Unprompted review
Reply from Digiweb
Good man Ibrahim and thank you for taking the time to leave this review for him
Best support
I experienced best online support by Digiweb representatives (Ibrahim) he understood the problem and solved the issue only in few mins.
Five star customer support!!
24 March 2026
Unprompted review
Reply from Digiweb
That is how we roll 5 star all the way :) thanks so much for the review
Grace was such a fantastic help today…
Grace was such a fantastic help today when enquiring about broadband for our business. I highly recommend digiweb.
Thank you Grace for all your assistance.
24 March 2026
Unprompted review
Reply from Digiweb
We are very glad to have your custom thank you for joining and we agree Grace is a star !
Grace from Digiweb was so helpful and…
Grace from Digiweb was so helpful and attentive made us feel like we matter great customer service
24 March 2026
Unprompted review
Reply from Digiweb
We really do care about our customers it's not just some marketing bumph - that you for choosing us .
The best and most efficient customer…
The best and most efficient customer service in the country
24 March 2026
Unprompted review
Reply from Digiweb
Wow what a review !! We are very humble - but we totally agree with you - thanks so much for this
WiFi setup instruction
Karl was very helpful and gave straightforward instructions on how to set up my wifi
24 March 2026
Unprompted review
Reply from Digiweb
We like to keep things easy - life can be complicated enough without us adding to it :)
Very thorough patient and quick
Very thorough patient and quick. Always great help
24 March 2026
Unprompted review
Reply from Digiweb
Love to read reviews like this - shows we maintain a high standard ! Thank you
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