I have been with Digiweb for a year now. Their customer support has always been helpful and extremely knowledgeable. The fibre broadband has been almost bulletproof, but even then any minor issues hav... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Spoke with Avril from Customer Care. Again amazed at the efficiency, helpfulness and speed from everyone at Digiweb. Very quick to resolve my issue, messaged me with a solution very quickly and as... See more
Company replied
Signed up on Saturday after a very poor experience with Sky Broadband. Spoke with a girl called Grace. Experience was something I had not had with a provider in a long time. I was done and dusted in m... See more
Company replied
Dealt with Andrew originally who was amazing - I had to research so much myself about siro / providers etc as it was my first time. He had all the answers. Got the UAN number from landl... See more
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Company details
Written by the company
At Digiweb, we are proud to be Ireland’s highest-rated broadband provider on Trustpilot, with over 6,500 reviews and a 4.8-star rating. For over 25 years, we’ve been delivering fast, reliable, and affordable broadband solutions to homes and businesses across the country. We offer a range of high-speed fibre services, including SIRO Gigabit Fibre and NBI Rural Fibre, ensuring seamless connectivity no matter where you are. Digiweb is committed to delivering fast, reliable, and affordable internet, backed by a customer-first approach and exceptional support. Our goal is to keep you seamlessly connected with top-quality service at a great price.
Our Best Ever Deal
Written by the company
- SIRO Gigabit Broadband | Just €37.95 a month
- Experience next-level broadband with SIRO Gigabit Fibre from Digiweb – delivering speeds of up to 1000Mbps plus a FREE WiFi 6 modem for just €37.95 per month! Powered by a 100% fibre-to-the-home (FTTH) network, this package offers lightning-fast downloads, ultra-low latency, and rock-solid reliability for seamless streaming, gaming, and working from home.
Fibre Broadband Guarantee
Don’t worry if your home is not yet Fibre enabled.
Order any Digiweb Broadband Plan and you’ll receive our Fibre Guarantee. We’ll check your telephone line at least once every 3 months and we’ll get in touch with you once your premises are fibre enabled. We have your interest at heart and work passionately to provide you with the best possible service wherever you live in Ireland. One less thing to worry about.
Contact info
IDA Business & Technology Park, Dundalk, A91 KR80, Co. Louth, Ireland
- 1800285828
- sales@digiweb.ie
- digiweb.ie
4.8
Excellent
8K reviews
Replied to 87% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Friendly and put through to correct…
Friendly and put through to correct department fast
2 April 2026
Unprompted review
Reply from Digiweb
Just what you want when you call a helpdesk - thank you and Happy Easter
Great customer service
Great customer service, Karen was very helpful & efficient with my request. Moving property and stayed with digiweb, never any issues with the service.
2 April 2026
Unprompted review
Reply from Digiweb
Your decision to stay with us says a lot and we thank you for your continued custom ( and the review too ) Happy Easter
We been with Digiweb for over 9 years
We been with Digiweb for over 9 years, every year we shop around for better days in these challenging times specially in 2026 and get loyal customer price . Service with Digiweb has always been good and if a problem which isn't often it fixed in short period of time hence why we still with Digiweb. This time was talking with Luke in sales who was very helpful and gave a good deal and gave good advice. So if you ring Digiweb sales . Ask for Luke 👍
2 April 2026
Unprompted review
Reply from Digiweb
We love Luke too but you can talk to any of our agents and be guaranteed the same excellent service and attention to detail
We signed up with Luke recently and we…
We signed up with Luke recently and we had a pleasant and straightforward experience from start to finish. A family member has also signed up and gave the same feedback.
26 March 2026
Unprompted review
Reply from Digiweb
Love to read this and I am hoping you got our refer a friend credit as well - if you joined us on their recommendation ?
More than 4 years with Digiweb!
Well, to be honest I have been with Digiweb for more than 4years now. I have never noticed any dropped in my internet connection, the reliability of the internet speed and the quality of the customer support from Luke is superb
2 April 2026
Unprompted review
Reply from Digiweb
Love to read about the reliability as that is so important alongside our wonderful teams
Customer service was very quick
Customer service was very quick, no waiting. Communication was clear and guys are nice. I've ordered router, and waiting now for installation. So far 5*
2 April 2026
Unprompted review
Reply from Digiweb
We pride ourselves on not making the customer wait for ages to talk to us - thank you for choosing Digiweb
Fantastic service
Fantastic service , lovely staff very helpful and got me a new contract
2 April 2026
Unprompted review
Reply from Digiweb
Delighted you have chosen to stay with us
Signed up with Luke a year ago
Signed up with Luke a year ago , followed up with him for my contract renewal where he gave me a great offer, great company and great customer service.
2 April 2025
Unprompted review
Reply from Digiweb
What a great review too - thank you and Happy Easter
H been a customer over a year and…
H been a customer over a year and signed up through sales agent Luke , emailed him today regarding my package as I wasn’t sure of my contract date and speeds , he responded within minutes and made me aware of all info , top class service and response time as always.
2 April 2026
Unprompted review
Reply from Digiweb
We love getting 5 star reviews but your continued custom says even more about us - thank you on all counts !
First time dealing with Digiweb
Regina was excellent. Talked me through everything so easily.
2 April 2026
Unprompted review
Reply from Digiweb
Good woman Regina she is a keeper alright ! Thank you .
The person that helped me was extremely…
The person that helped me was extremely nice and helpful
2 April 2026
Unprompted review
Reply from Digiweb
That is how we roll thank you
Luke was great the whole process
Luke was great the whole process. He was there to answer any questions and was very attentive to our needs. Great experience from start to finish.
2 April 2026
Unprompted review
Reply from Digiweb
Thank you for taking the time to leave this review and for joining Digiweb , as we like to say 'We'll Impress you' so looks like we are on the right track so far.
I had a very helpful experience with…
I had a very helpful experience with Ibrahim today
His calm professional and gentle approach gave me the confidence to access the internet today thank you so very much
1 April 2026
Unprompted review
Reply from Digiweb
We are truly delighted to read this review , thank you !
Karl was super helpful and patient
Karl was super helpful and patient, he went above and beyond what I would expect to help me.
He is a credit and a fantastic ambassador to your company.
Please pass on my thanks to him.
24 March 2026
Unprompted review
Reply from Digiweb
He really is , you have described him very well , thank you .
Avil was a great help today 10 out of…
Avil was a great help today 10 out of 10
31 March 2026
Unprompted review
Reply from Digiweb
That is great to read thank you so much
Reply from Digiweb
We would expect nothing less from her - seriously though she is a keeper thank you
Constantly lower speeds than…
Constantly lower speeds than advertised. Wouldn't even be getting 300mb on a 1gb plan as standard. Gave up calling when I initially joined telling them of the low speeds. Lately I'm getting 48mb on a 1gb plan. It's no wonder I'm changing provider.
31 March 2026
Unprompted review
Reply from Digiweb
We are very sorry to read this please email your account number to customercare@digiweb.ie and mark it for the attention of Nicola so we can look into this further
Fantastic experience with Avril today
Fantastic experience with Avril today. Have been having lots of problems making payments from my iPhone. Avril told me there’s a new payment card and is sending one out to me. Lovely friendly, bubbly personality. Thanks Avril!
30 March 2026
Unprompted review
Reply from Digiweb
She sure is , the payment cards are a great addition if you like paying in An Post or Payzone
Thank you Karen for your prompt…
Thank you Karen for your prompt assistance today. We suffered an internet outage over the weekend due to no fault of Digiweb, but Karen was able to supple me with an email confirming the outage as we were unable to submit a project overnight due to it.
30 March 2026
Unprompted review
Reply from Digiweb
Sorry about the outage but thank you so much for the review it is very much appreciated
Reliable and trusted
Reliable ,very reliable, trusted, good services, easy to use, and good customer satisfaction
30 March 2026
Unprompted review
Reply from Digiweb
What a great review thanks so much
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