Diamond Galore Reviews 

230
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Fantastic jewellery and company! I’ve ordered 4 times and will definatley be ordering again. Quality of the items are amazing and such high quality. Had so many compliments since wearing them. Speedy... See more

Rated 5 out of 5 stars

A few weeks ago I left a very negative review. Unknown to me my emails were not received but I thought they were being ignored. As soon as the company recognised that I had a problem they addressed it... See more

Company replied

Rated 3 out of 5 stars

The bracelet snapped after a week of wearing it. Customer service asked to cover the return fees but then agreed that it was a product fault. I returned it last week via 48 hours tracked delivery a... See more

Company replied

Rated 5 out of 5 stars

I’ve been a loyal customer for a few years now and during that time the customer service has remained excellent. I love how sparkly the colourful gemstones are and how there’s a range of colours to ch... See more

Company replied

Company details

  1. Jewelry Store

Written by the company

Diamond Galore is based in Greater Manchester, UK. Our jewellery brand was founded in 2014. We love to hand pick beautiful jewels for the woman who knows what she wants without paying that hefty price tag. Our variety of stunning rings include 925 sterling silver designs as well as silver, rose gold plated and high quality cubic zirconia so we've got something to suit you all. With the help of your sales we are able to donate a partial amount of our profits to a charity organisation each month. Because we know how important it is to make a different in the lives of those less fortunate.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

230 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(230)

36 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

so impressed

really good quality, will be buying from here again !

5 January 2024
Unprompted review
Diamond Galore logo

Reply from Diamond Galore

Thank you for the positive feedback! We're thrilled you're happy with the quality and look forward to your next purchase with us.

Rated 5 out of 5 stars

Bought some diamond earrings and a ring…

Bought some diamond earrings and a ring for my fiance, the quality was very surprising considering the prices, she was chuffed! Although the ring didn’t come with a box, that would be nice!

28 December 2023
Unprompted review
Diamond Galore logo

Reply from Diamond Galore

Thrilled to hear she loved the gifts! For future reference, ring boxes are available as an add-on. Thanks for your feedback!

Rated 5 out of 5 stars

The staff are amezing really nice

The staff are amezing really nice. Help alot and makes u smile and I love my ring,bracelete and ear studs.♥️
Thank you so much😍🥰😘

23 December 2023
Unprompted review
Diamond Galore logo

Reply from Diamond Galore

So happy to hear you loved your experience and your new jewellery! Thanks for the love, and we can't wait to see you shop with us again. 💖

Rated 5 out of 5 stars

Excellent item and superb service

Excellent item and superb service, came missing an item but dealt with swiftly and missing item sent out immediately, fantastic service Thankyou

23 December 2023
Unprompted review
Diamond Galore logo

Reply from Diamond Galore

Glad to hear you're satisfied with our service and resolution! Thank you for your understanding and support. Looking forward to serving you again!

Rated 5 out of 5 stars

Good customer service

The staff are amazing and makes me smile and i love my ring #likebarbie ❤️🩷

23 December 2023
Unprompted review
Diamond Galore logo

Reply from Diamond Galore

Thank you so much! Means a lot 🥰

Rated 5 out of 5 stars

Diamond galore review

The staff are amazing really nice . Help a lot make u smile and I love love my new ring #Barbie vibes💗🦄

23 December 2023
Unprompted review
Diamond Galore logo

Reply from Diamond Galore

So happy to hear you're loving your new ring and had a great experience with our staff! Enjoy those #Barbie vibes. Thank you for your review!

Rated 5 out of 5 stars

Great experience

I ordered from Diamond Galore few days ago, the parcel came so quickly and with discount and free item and also it is great quality and price, Throughout the time my order been delivered. They were helpful and replied all my questions. Overall, its very good and will order more …😊😊

18 December 2023
Unprompted review
Diamond Galore logo

Reply from Diamond Galore

Thrilled to hear about your positive experience with us! Looking forward to your next order. 😊 Thank you for your kind words!

Rated 5 out of 5 stars

Fantastic quality jewellery

Fantastic quality jewellery. I bought three clover bracelets and I'm very pleased with them. The price was also very reasonable compared to other websites selling the same products.

27 October 2023
Unprompted review
Diamond Galore logo

Reply from Diamond Galore

Thank you so much! Remember, we offer a hassle-free 180-day warranty for your peace of mind.

Rated 5 out of 5 stars

Beautiful braclet

Beautiful braclet, fast delivery & great customer service, will definitely buy off this store again

20 December 2023
Unprompted review
Diamond Galore logo

Reply from Diamond Galore

Awww that’s lovely to hear! Thank you! 🙏🏽

Rated 4 out of 5 stars

Efficient

My order was dispatched quickly

17 December 2023
Unprompted review
Diamond Galore logo

Reply from Diamond Galore

Thank you!

Rated 5 out of 5 stars

Amazing

Fast shipping,
Quick responses when contacting via Email.
Great customer service.

2 September 2023
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

Amazing customer service , well packaged products, the quality of the products are amazing and so beautiful and the delivery is fast and efficient 💗💗💗

Such a reliable and lovely brand !!

1 April 2023
Unprompted review
Rated 1 out of 5 stars

Not real silver

Really poor service and quality. Ordered a sterling silver ring for my sisters birthday. Within 5 months it has become rusty and lost colour. When i raised with the company they made excuses for the poor workmanship and said they dont cover tarnishing or allergies as a fault and had the cheek to ask me for more money to get a replacement.
Real sterling silver does not rust so avoid buying as clearly the items being sold arent what they say they are.

14 September 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look