Really pleased with my punch bag from VORX London - the quality is excellent and it feels really well made. Delivery was very fast too, so overall a great experience.
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Incredibly happy with the speedball platform I purchased! Amazing website, easy to navigate and seamless checkout. Was able to checkout with my Apple Pay easily and I believe there was an opti... See more
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Parcel has not been received
Company replied
Purchased a punching bag and some gloves for my brother’s birthday and he honestly loves them. The quality is honestly amazing and the kids at his boxing class ask about his gloves all the time! Would... See more
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Company details
Written by the company
At VORX, we make fitness simple. We design premium home and gym equipment built to perform and made to last. From resistance bands to kettlebells, yoga balls, and recovery tools, every product is tested for real results. Our mission is to help you train smarter, move better, and feel stronger — wherever you are.
Contact info
19 Calico House, Supreme Business Park, Printworks Lane, M19 3JP, Manchester, United Kingdom
- 07553310935
- order@vorxlondon.co.uk
- vorxlondon.co.uk
4.3
Excellent
27 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very good 4ft punch bag
Very good 4ft punch bag. Good quality! Fast delivery. Awesome service
25 April 2026
Unprompted review
Reply from Vorx London
Hi Ted,
Thank you for the great feedback!
We’re really glad to hear you’re happy with the 4ft punch bag and that the quality, delivery, and service all hit the mark. That’s exactly what we aim for.
Really appreciate your support — if you ever need anything else, we’re here to help.
Allie
VORX LONDON
The best quality boxing pads and focus…
The best quality boxing pads and focus pads, will be buying more shortly, great customer service also.
15 April 2026
Unprompted review
Reply from Vorx London
Hi Fin,
This is great to hear — thank you!
We’re really glad you’re happy with the boxing pads and the quality, and it means a lot that our customer service stood out as well. Looking forward to getting more gear out to you soon!
Appreciate your support, and we’re always here if you need anything.
Allie
VORX LONDON
Reply from Vorx London
Hi Iman,
Thank you for your feedback!
We’re really glad to hear you’re happy with the quality of the products — that’s exactly what we aim for. We truly appreciate you taking the time to leave a review.
If you ever need anything else, we’re always here to help.
Allie
VORX LONDON
Great punch bag
Really pleased with my punch bag from VORX London - the quality is excellent and it feels really well made. Delivery was very fast too, so overall a great experience.
10 April 2026
Unprompted review
Reply from Vorx London
Hi Alex,
Thank you for such a great review!
We’re really glad to hear you’re pleased with the punch bag and that the quality and build stood out. It’s also great to know delivery was quick and everything went smoothly.
We really appreciate your support and hope you enjoy many great training sessions with it!
Allie
VORX LONDON
Very good quality boxing gloves I’d…
Very good quality boxing gloves I’d recommend it further
14 April 2026
Unprompted review
Reply from Vorx London
Hi Alisha,
Thank you for your kind feedback!
We’re really glad to hear you’re happy with the quality of the boxing gloves — that’s exactly what we aim for. It means a lot that you’d recommend them.
If you ever need anything else, we’re always here to help.
Allie
VORX LONDON
10000/10
Sooooo amazing. Incredible quality product. My muscles are looking huge.
18 March 2026
Unprompted review
Reply from Vorx London
Hi Justin,
This made us laugh — 10000/10 is hard to beat!
We’re really glad you’re loving the quality, and even better to hear the results are showing 💪 Keep smashing the training!
Appreciate you taking the time to leave such an awesome review. If you ever need anything else, we’ve got you covered.
Allie
VORX LONDON
Great quality equipment and service
Great quality equipment and service
12 April 2026
Unprompted review
Reply from Vorx London
Hi Ariba,
Thank you for your kind words!
We’re really glad to hear you’re happy with both the quality of the equipment and the service — that’s exactly what we aim to deliver.
We truly appreciate your support, and if you ever need anything else, we’re always here to help.
Allie
Vorx
really satisfied with the service!!
11 April 2026
Unprompted review
Reply from Vorx London
Hi there,
We’re really glad to hear you’re satisfied with the service!
That’s exactly what we aim for, so it’s great to know we delivered. We really appreciate you taking the time to leave a review.
If you ever need anything else, we’re always here to help.
Sherley,
VORX
Reply from Vorx London
Hi Zainab,
Thank you for your feedback!
We’re really glad to hear you’re happy with the product quality — that’s exactly what we aim for. We appreciate you taking the time to share your experience.
If you ever need anything else, we’re here to help.
Sherley
VORX
Reply from Vorx London
Hi Usaman,
Thank you for your feedback!
We’re really glad to hear you’re happy with both the delivery and the product. That’s exactly the experience we aim to provide.
We appreciate you taking the time to leave a review, and if you ever need anything else, we’re here to help.
Allie
VORX LONDON
Reply from Vorx London
Hi James,
We’re really pleased to hear you found everything easy and the delivery prompt!
That’s exactly the experience we aim to provide, so it’s great to know we delivered on that for you. Thanks for taking the time to leave a review.
If you ever need anything else, we’re here to help.
Allie
VORX LONDON
Reply from Vorx London
Hi Lawrence,
You parcel was delivered promptly as per our tracking id H06KVA0001347586.
We have proof of GPS & pictures of delivery. Please contact Evri for further information or message us anytime.
Best Wishes,
Allie
Reply from Vorx London
Hi there,
Thank you for your feedback!
We’re really glad to hear your delivery arrived on time — that’s exactly what we aim for. We appreciate you taking the time to leave a review.
If you ever need anything else, we’re here to help.
Sherley
VORX LONDON
Very fast delivery and item came in…
Very fast delivery and item came in perfect condition
24 March 2026
Unprompted review
Reply from Vorx London
Hi Zeshan,
We’re really pleased to hear your order arrived quickly and in perfect condition!
That’s exactly the experience we aim to deliver every time. Thanks for taking the time to leave a review — we really appreciate it.
If you ever need anything else, we’re here to help.
Allie
VORX LONDON
Reply from Vorx London
Hi Zlatko,
Thank you for your feedback!
We’re glad to hear your order was delivered on time and that you’re finding it helpful for exercising at home — that’s exactly what we aim for.
Really appreciate you taking the time to share your experience. If you ever need anything else, we’re here to help.
Sherley
VORX LONDON
One day delivery turned into 5
13 March 2026
Reply from Vorx London
Hello,
You purchased on a Friday at 10:39AM. Our cut off time on our website is 9am.
The product therefore left our warehouse on Monday morning and was delivered next day on Tuesday as promised.
Couriers do not collect on Saturday or Sunday.
Please contact us if you require any more information. All this delivery and cut off information is available on our website.
Best Wishes,
Sherley
Poor quality speedball
I recently purchased a speedball and it came in shocking quality, when i reported it to them via ebay they offered a 10% refund and a free skipping rope and drawstring bag, total value around £20 i asked if i could have a dumbell set which i planned on purchasing from them anyway which was around £20 they said they would check then said no, i asked for a full refund and left a truthful review, they then asked me to take of the review and behind the scenes reported me to ebay basically saying i was trying to extort them 😫 i wouldnt normally go this far going onto a different site to leave a review but they have handled it in very unproffesional way, even the box it came in wasnt in a condition to repackage it so i offered to delete the pictures and review and just refund me as the speedball isnt even usable anyway. Yet they carried on with trying to do everything they can to get the review taken of using the fact i asked for a different free item from them 🙈
7 March 2026
Unprompted review
Reply from Vorx London
Hello Dan,
Thank you for taking the time to leave your review. We would like to respond in full to ensure there is a clear and accurate understanding of what has taken place.
Following your purchase via eBay, you contacted us regarding minor surface rust present on some of the bolts included with the speedball. While we acknowledge this should not ideally occur, we assessed that this was a cosmetic issue and did not affect the usability or function of the product in any way.
Despite this, we took your concern seriously and offered multiple resolutions in good faith. These included a partial refund along with complimentary items as a gesture of goodwill, or alternatively, a full refund upon return of the item in line with standard eBay policy and consumer rights.
During the course of our communication, you declined these options and instead requested to receive a different product (a dumbbell set of similar value) while also retaining the original item. Unfortunately, this request falls outside of acceptable resolution practices. We cannot provide additional or alternative products free of charge while the original item is kept, as this would not be fair or in line with marketplace policies.
We would also like to clarify that at no point did we refuse to resolve the issue. On the contrary, we repeatedly offered a full refund upon return, which remains the correct and standard process when a customer is not satisfied with their purchase.
Additionally, the claim that the item is “unusable” is not accurate based on the nature of the issue described. Minor surface rust on bolts does not prevent the product from being assembled or used as intended.
As the discussion progressed and the requested resolution continued to fall outside normal procedures, the matter was referred to eBay for review. eBay independently assessed the situation and took action in accordance with their policies.
We are always committed to resolving issues in a fair, reasonable, and professional manner. Our offer still stands — if you wish to return the item, we will issue a full refund promptly upon receipt.
Kind regards,
Vorx London
Really good quality and speedy delivery
Loved the balance ball and weights. Will definitely be buying again!
17 February 2026
Unprompted review
Reply from Vorx London
Hi Abdullah,
We’re so glad to hear you’re happy with the quality and the speedy delivery!
Great choice with the balance ball and weights — they’re perfect for building strength and stability. It’s brilliant to know you’re loving them and planning to buy again.
We really appreciate your support and look forward to serving you again soon.
Allie
VORX LONDON
Speedy delivery
3 March 2026
Reply from Vorx London
Hi Gerallt,
We’re really pleased to hear your order arrived quickly!
Fast and reliable delivery is something we always aim for, so it’s great to know we delivered on that for you. Thanks for taking the time to leave a review.
If you ever need anything else, we’re here to help.
Allie
VORX LONDON
Reply from Vorx London
Hi Fatima,
Thank you so much for your lovely feedback!
We’re really glad you found the service helpful and fast — that’s exactly what we aim for every customer. It means a lot that you took the time to share your experience.
If you ever need anything in the future, we’re always here to help.
Allie
VORX LONDON
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