Onex Sport Ltd Reviews 22

TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

Avoid this company. I'm sure if the product is faultless you'll be fine, any problems then it seems you'll be on your own. Wonky standalone punch/kick bag I have had one response to calls and ema... See more

Rated 1 out of 5 stars

No order received ordered on 7th August despite promising 24/48 hours dispatch turnaround. No response to emails sent and nobody answers the phone or picks up messages left on the number. AVOID & go e... See more

Company replied

Rated 5 out of 5 stars

We bought our bag just over a year ago. Nothing to highlight, everything was fine/normal. 14months on we decided to tether the bag using the bottom anchor and within a few uses it broke. We contacted... See more

Company replied

Rated 1 out of 5 stars

I worked for Onex Ltd in their Rawalpindi, Pakistan office as a Manager, along with three other team members. We were hired to manage their Amazon and eBay operations, and the company paid us regu... See more

Company details

  1. Sports

Written by the company

Welcome to Onex Sport, your ultimate destination for high-quality sports and fitness equipment! At Onex Sport, we are passionate about providing top-notch gear to help you achieve your fitness goals and enhance your performance. With years of experience in the industry, we pride ourselves on offering a diverse range of products designed to meet the needs of athletes, fitness enthusiasts, and everyone in between. Our extensive product lineup includes everything from boxing gloves and punch bags to resistance bands and yoga mats. Whether you're a seasoned pro or just starting your fitness journey, you'll find exactly what you need to train effectively and stay motivated. We source our equipment from trusted manufacturers, ensuring that every item meets our rigorous standards for quality and durability. What sets us apart is our commitment to exceptional customer service. Our knowledgeable team is always ready to assist you with any questions or concerns, providing personalized support to make your shopping experience smooth and enjoyable. We also offer fast and reliable shipping to ensure that your orders reach you in a timely manner. At Onex Sport, we believe that everyone should have access to high-quality fitness gear without breaking the bank. That's why we offer competitive prices and frequent promotions, making it easier for you to invest in your health and fitness. Explore our collection today and experience the Onex Sport difference. We look forward to being a part of your fitness journey and helping you reach your goals! Visit us at onexsport.co.uk and follow us on social media for the latest updates and exclusive offers.


Contact info

1.8

Poor

TrustScore 2 out of 5

22 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Scam not paying wages to employees

Scam not paying wages to employees

We were four employees working for Onex Sport’s Rawalpindi office. One weekend, without informing or explanation, the company removed all office assets and shifted operations to Sialkot. On 20th November, all of us were terminated without any notice period.
To make matters worse, the company denied payment of November salaries to all of employees and then chose to ignore all communication. Four people were left suddenly without jobs, income, or answers.

This experience caused serious financial and emotional hardship. The lack of accountability, empathy, and professionalism shown here is deeply disappointing.

I strongly advise others to be cautious before joining this organization.

Meanwhile we're going to submit complaint against Onex Sport Ltd at

HMRC employer misconduct report UK

UK Companies House misconduct complaint

Amazon/eBay UK labor violation report

UK Small Claims Court (MCOL) filing including legal fees

20 November 2025
Unprompted review
Rated 1 out of 5 stars

Unethical Behavior – Refused to Pay Salary After Closing Their Rawalpindi Pakistan Office

I worked for Onex Ltd in their Rawalpindi, Pakistan office as a Manager, along with three other team members. We were hired to manage their Amazon and eBay operations, and the company paid us regularly for four months. My monthly salary was PKR 150,000, and I have bank deposit slips as proof.
On 20 November 2025, Onex Ltd suddenly closed their Rawalpindi office without any notice and terminated all four employees on the spot. They initially committed that they would pay our November 2025 salary, but later refused.
Despite clear evidence of employment and regular salary payments, the company has still not released our final month’s salary. This behavior is extremely unethical, irresponsible, and unprofessional for a UK-registered company.
Anyone considering working with or hiring Onex Ltd should be aware of their treatment of employees and their refusal to fulfill financial commitments.
I hope the company corrects this wrongdoing and pays the salary that is legally and morally owed.

13 December 2025
Unprompted review
Rated 1 out of 5 stars

Scam Company With Useless Products

‎I worked with Onex Sports for several months, and unfortunately, my experience was extremely disappointing and unprofessional. The company convinced us to leave our permanent jobs by promising stable, long-term positions. After that, they made us work for 5 months without giving us any job security, written contract, or proper communication.

‎During this time, we:

‎Completely optimized their Amazon & eBay product listings

‎Created content, graphics, A+ material, and listing images

‎Set up their PPC structure, improved account health, and helped them grow sales

‎Even hired a graphic designer from our side, whom they removed without paying


‎Their Sialkot team repeatedly copied our graphics, content, and PPC structure instead of doing their own work. Despite all our efforts, when the account finally started performing well and Q4 season approached, they suddenly terminated us without any notice and even refused to pay our pending salaries.

‎To make things worse, we received verbal abuse on WhatsApp when we asked for our dues.
‎This behavior is not only unprofessional but feels like a scam, and I am sharing this review so that others do not go through the same experience.

‎I strongly advise anyone—freelancers, employees, or agencies—to be very careful before working with this company.

26 November 2025
Unprompted review
Rated 1 out of 5 stars

Unprofessional, Exploitative & Scam-Like Experience – Beware! ‎

I worked with Onex Sports for several months, and unfortunately, my experience was extremely disappointing and unprofessional. The company convinced us to leave our permanent jobs by promising stable, long-term positions. After that, they made us work for 5 months without giving us any job security, written contract, or proper communication.

‎During this time, we:

‎Completely optimized their Amazon & eBay product listings

‎Created content, graphics, A+ material, and listing images

‎Set up their PPC structure, improved account health, and helped them grow sales

‎Even hired a graphic designer from our side, whom they removed without paying


‎Their Sialkot team repeatedly copied our graphics, content, and PPC structure instead of doing their own work. Despite all our efforts, when the account finally started performing well and Q4 season approached, they suddenly terminated us without any notice and even refused to pay our pending salaries.

‎To make things worse, we received verbal abuse on WhatsApp when we asked for our dues.
‎This behavior is not only unprofessional but feels like a scam, and I am sharing this review so that others do not go through the same experience.

‎I strongly advise anyone—freelancers, employees, or agencies—to be very careful before working with this company.

26 November 2025
Unprompted review
Rated 1 out of 5 stars

Very distressing experience with employment termination


I’m sharing my personal experience in hopes it helps others. I was employed at this Onex company and was unexpectedly terminated without receiving prior notice. In my case, I also did not receive salary that I believe was due to me at the time of termination. Several colleagues experienced similar sudden dismissals during the same period, which created a very stressful situation for many of us.

The timing made things even harder, as hiring opportunities were extremely limited, leaving me and others under significant financial pressure. I believe situations like this should be reviewed carefully by appropriate labour-law authorities to ensure fair treatment of employees.

I hope the company takes steps to improve its off-boarding practices and ensures employees receive clear communication and timely compensation going forward.

21 November 2025
Unprompted review
Rated 1 out of 5 stars

Avoid this company

Avoid this company.
I'm sure if the product is faultless you'll be fine, any problems then it seems you'll be on your own.
Wonky standalone punch/kick bag I have had one response to calls and emails they half suggest a fix that will likely invalidate the warranty no suggestions on where to buy the fix.
Ridiculous customer service I'm sending the product back at my expense as I you are not responding to me, I will be claiming the postage back as it's a faulty product.

25 December 2024
Unprompted review
Rated 1 out of 5 stars

Absolutely shocking experience

Absolutely shocking experience, advertised false information on a product they are selling, so I asked for a refund and they sent me a business return label instead of consumer label which meant the parcel shop drop-off wouldn't accept the return of their goods. No dialogue from them when I raised the issue (probably thought I'd just accept the loss and leave it) so I paid for my own return label. I then get a Paypal refund and a message saying I'm probably a scammer.... and that's from a company that falsely advertises it's products and makes it difficult to get a refund, give them a miss if I was you.

2 December 2024
Unprompted review
Onex Sport Ltd logo

Reply from Onex Sport Ltd

Dear Dave,

Thank you for your feedback. We deeply regret that your experience with Onex Sport did not meet your expectations. We take all customer concerns seriously and strive to provide exceptional service to everyone.

To clarify, we have a 30-day refund policy in place and offer a free refund policy if the product does not meet satisfaction or is not as described. However, in this case, you retained the product while simultaneously opening a PayPal case for a refund, which complicates the resolution process.

Additionally, we note that you sent us an email stating your intention to leave a negative review unless your request was met. While we respect every customer’s right to share feedback, such actions fall outside the policies designed to ensure fair and constructive communication.

We apologize for any confusion regarding the return label, and we are taking steps to refine our processes to ensure smooth returns in the future. Please be assured that we are committed to addressing all issues fairly and transparently.

If you have further concerns or unresolved matters, please contact us directly at info@onexsport.co.uk . Your feedback is valuable in helping us improve.

Kind regards,
Customer Service Team
Onex Sport Ltd

Rated 5 out of 5 stars

Got a punch bag from their website and…

Got a punch bag from their website and it's awesome! It was so easy to put up in my shed and it has been tolerating my intense workouts so far. Cheap and easy. i love it. Would definitely buy more stuff from here

7 August 2024
Unprompted review
Onex Sport Ltd logo

Reply from Onex Sport Ltd

Hi,

Thank you for your feedback! We're delighted to hear that you're enjoying the punch bag and found it easy to set up. It's great to know that it's holding up well during your workouts. We look forward to serving you again in the future!

Best regards,
The Onex Sport Team

Rated 5 out of 5 stars

BEST SERVICE EVER!!!

Hi,
Just bought a kids boxing set from their website at 2 pm, received it at 4pm by the marketing team of onex sport.
They also gave me a pair of free gloves.
And no this is not a paid review 🤦‍♀️🤣🤣
Thank you so much guys at onex sport

6 August 2024
Unprompted review
Onex Sport Ltd logo

Reply from Onex Sport Ltd

Hi there,

Thank you for your awesome review! We're delighted to hear that you're enjoying your punch bag and that it was easy to set up. It's great to know it's holding up well during your intense workouts. We appreciate your support and look forward to serving you again.

Best regards,
The Onex Sport Team

Rated 1 out of 5 stars

AVOID-they ignore you completely

No order received ordered on 7th August despite promising 24/48 hours dispatch turnaround. No response to emails sent and nobody answers the phone or picks up messages left on the number. AVOID & go elsewhere.

19 August 2021
Unprompted review
Onex Sport Ltd logo

Reply from Onex Sport Ltd

Hi Gemma,

We're truly sorry to hear about the delay and lack of communication regarding your order. This is not the level of service we strive to provide. Could you please share your order number so we can investigate and resolve this issue as quickly as possible?

Thank you for your patience,
The Onex Sport Team

Rated 5 out of 5 stars

Bought the 4 ft punchbag which is great…

Bought the 4 ft punchbag which is great , but developed a problem with the lower webbing. One X have been fantastic and provided brilliant customer service.

I can recommend this company.

15 February 2021
Unprompted review
Onex Sport Ltd logo

Reply from Onex Sport Ltd

Hi Mr. Fitton,

Thank you for your positive feedback! We're glad to hear that you're enjoying your 4 ft punchbag and appreciate your understanding regarding the issue with the lower webbing. Our team is committed to providing excellent customer service, and we're happy we could assist you. Your recommendation means a lot to us.

Best regards,
The Onex Sport Team

Rated 5 out of 5 stars

Great customer service 14months on

We bought our bag just over a year ago. Nothing to highlight, everything was fine/normal. 14months on we decided to tether the bag using the bottom anchor and within a few uses it broke. We contacted them and there response was superb. They communicated quickly via email. They answered the phone. They explained it was out of warranty which we understood but offered us a goodwill gesture partial refund none the less. Excellent service, would recommend!! Good work guys, thx

7 February 2021
Unprompted review
Onex Sport Ltd logo

Reply from Onex Sport Ltd

Hi Patrick,

Thank you for your kind words! We're glad to hear that despite the issue with the bottom anchor, our team could assist you promptly and provide a goodwill gesture. We strive to offer the best customer service and appreciate your understanding and recommendation.

Best regards,
The Onex Sport Team

Rated 5 out of 5 stars

Thank you!!

Thank you! I was let down by Amazon at the last minute for my childs main crimbo gift and this company saved me! They shipped out over night and had a full boxing set delivered the next day. 2 days before Christmas and during Covid madness. FANTASTIC!! Not tried any of the gear out yet to test as it is a gift but, all there as described.

23 December 2020
Unprompted review
Onex Sport Ltd logo

Reply from Onex Sport Ltd

Hi Chantel,

Thank you so much for sharing your experience! We're thrilled we could help get the boxing set to you in time for Christmas. We hope your child enjoys the gift, and please don't hesitate to reach out if you need anything further.

Best regards,
The Onex Sport Team

Rated 5 out of 5 stars

Good product and customer service

Purchased 5ft filled punch bag unfortunately developed a fault (unapparent manufacturing fault). New replacement bag sent out after contacting OneX.
Good product and customer service 👍

28 August 2020
Unprompted review
Rated 5 out of 5 stars

I bought a punch bag from them off…

I bought a punch bag from them off their website last week and due to a shipping problem, it did not arrive in time. Upon contacting the shipping company I was told that the package was 'lost'.
I contacted Onex on the phone number from their website and my case was given immediate attention! The gentleman on the phone was absolutely lovely to speak to, he asked me for the details of my order and promised to send another set of the same order the next day. 2 days later I recieved the item without any hassle even though they were not obliged to send me a replacement for something that was the courier company's fault.
The quality of the bag is amazing and could not be better for the price! I am absolutely in love with it and would recommend it to everyone!
Great company and Amazing customer support.

27 August 2020
Unprompted review
Rated 5 out of 5 stars

Great company Quick Customer support

Great company, free next day dispatch and 24/48 hour shipping. Have been using them for over 4 years to buy equipment for my gym and have never been disappointed. They have come a long way for a company which has only been around for 6 years.
Great customer support and quick reply to any texts, would recommend.

26 August 2020
Unprompted review

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